Thank you to the orthodontist he did a really great job with my braces and was very great at communicating with me through the whole process! Thank you! read more

Very friendly and attentive; I am very happy with the good service. I will speak with them so they can continue helping me on an ongoing basis. read more

Risas Dental and Braces - Phoenix West - Orthodontists Near Me - Phoenix, Arizona

I had an appointment scheduled for 11:00 AM, arrived on time, and was left waiting nearly 50 minutes without being called back. This is extremely unprofessional and unacceptable. If patients are expected to respect their appointment times, Risas Dental & Braces should respect our time as well. I understand offices can run behind, but waiting nearly an hour without being seen or properly informed is simply unacceptable. I expect much better professionalism and consideration for patients' time. I hope someone from management takes this feedback seriously and makes the necessary changes. read more

DO NOT COME TO THIS PLACE!! I had my appointment at 11am and waited for 45 minutes! After seeing people who were there after me go in first, I told the receptionist that people were going in before me. 3 times the said I was next in line. It didn't happen. The 2 girls in the front desk must seriously not work there. They don't seem to take their job serious by laughing and gossiping about boys. Again, DO NOT COME HERE! ¡NO VENGAN A ESTE LUGAR! ¡Tenía mi cita a las 11 de la mañana y esperé 45 minutos! Después de ver a la gente que estaba después de mí entrar primero, le dije a la recepcionista que había gente entrando antes que yo. Me dijeron tres veces que era la siguiente en la fila. No pasó nada. Las dos chicas de recepción no deben trabajar ahí. Parece que no se toman en serio su trabajo riéndose y cotilleando sobre chicos. ¡De nuevo, NO VENGAN! read more

Risas on 51st and McDowell is the best dentist office in the valley, Both my sons have been coming for years and had braces and other work done here and always great service and excellent care !!!!!!!! read more

Dr Larry is amazing!!!! We loved our care I would highly recommend him. He treated both my son and daughter and their smiles are beautiful now!!! read more

horrible wait times I waited 4 and a half hours for a temporary crown like what the heck

This place is a joke. They will let you schedule a 9 year old at their office and confirm your appointment. When you take time out of your day and work to take your child to their appointment and show up to Melissa as the receptionist who doesn't know what to do. Tells you that your child cannot come there because they don't offer pediatric orthodontics. Not once did they call to reschedule for a different office. Melissa is the front desk girl who did nothing, can't reschedule you, doesn't know how to pick up the phone. The girl behind her has all of the patients information for everyone to see as far as the doctor's schedule for the day. When you ask for a manager they tell you there isn't one in office. When you ask to speak to the dentist they just stand there looking at you like deer in the headlights. Then someone comes and tell you you're dismissed from the office you can't take your child to anyway? Unprofessional and I'm sure HIPPA would love to hear about their patients information for everyone to see and their insurance information as well. For management or business owner, you have staff who check the insurance verifies benefits through DOB. Receptionist who checks in patients and sees DOB. Neither one of them thought to let ANYONE know even if it was the "call center" about the fact that they had a child scheduled at their facility. That's 3 people this got through and none of them said anything nor did they do anything about it. They refuse to give manager information and they refuse to get a dentist so that this issue is made aware to higher ups. Incident happened today at 9:38am at the location of 51st Ave and McDowell. Standards need to be held when it comes to HIPPA and JCAHO which weren't with the screens facing everyone and anyone that walks into the facility. read more

The staff and Dr. are great. Everyone is very welcoming as soon as you walk into the doors. The work they do is great as well.

Dr. Larry & Bonesteal along with the team, are great. understanding, compassionate and considerate. Take ur dental health care to the next level and go above and beyond. Thank you all!! read more

Be very careful with them. I went to fix my teeth and everything was going wonderfully. Then I took my husband and a while later I took my child. All the brake bills were different but when I paid for my brakes and my husband's they didn't want to give me an appointment because according to them my child's bill was overdue even though I paid my bill and my husband's and they didn't want to attend to him either. Just because I was late with my child's payment. Tengan mucho cuidado con ellos yo fui a arreglarme los dientes y todo iba de maravilla. Luego llevo a mi esposo y un tiempo después llevo a mi hijo. Todas las cuentas de los frenos eran diferentes pero cuando pagué mis frenos y lo de mi esposo no quisieron darme cita porque según ellos la cuenta de mi hijo estaba atrasada a pesar de que pagué mi cuenta y la de mi esposo y tampoco lo quisieron atender a él. Solo porque me retrasé con el pago de mi hijo. Y me dijeron que si no pagaba el bill de mi hijo no me darán cita a pesar de que ni frenos esta totalmente pago y lo de mi esposo tampoco read more

One of the doctor was so rude, hi called me stupid for not accepting an offer for braces and I don't think that doctors should be forcing clients to accept the offer so disappointing never going back. And then after that they were supposed to do a cleaning and they just did it to fast I don't think they did it correctly. read more

Dr. Larry did an absolutely amazing job with my teeth from beginning to end. Had my braces placed on August 7, 2019, and got them off today August 8, 2020. My experience with Risas Dental was always quick, personable, and professional. I am traditionally known to be a difficult patient, especially in the dental setting due to my unbearable gag reflex, but Dr. Larry and all the assistants at Risas West Phoenix made my experience as great as it possibly could be. My smile is amazing and my confidence has gone up immensely. I've graduated to the retainers stage of my orthodontic treatment but up until now, I have nothing but amazing things to say and recommend about this location and the entire staff. They catered to all my needs throughout my treatment period and if I had to, I would choose Dr. Larry and Risas all over again. Today I had Jasmin as my assistant and she was phenomenal with my care and very attentive to my extra needs as a patient. Although all of my assistants were phenomenal, Joseph and Jasmin were the absolute best at ensuring my success in my orthodontic treatment. read more

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I felt so happy with my appointment until a few days after when I realized that my chipped molar wasn't fixed. When I went in, it was one of the two issues I brought to their attention. They were able to schedule me in fairly fast but once I called back and told them my issue, the best they could do was have me walk in Friday 2-5 and see if they might be able to do something then. I went in around 3:35 and waited until 4:10 or 4:15 but left because I find it ridiculous that on top of failing to fix my issue, charging me over $400 and now lacking accountability, yall also cannot give me an appointment to fix your mistake. Either way, I didn't want to complain to the young lady helping me because it isn't her fault so I asked for the customer care number, they had to me on hold for 7 minutes just to say the manager isn't available and that there supposedly isn't a way to file a complaint online so here I am, upset, unable to contact anyone who can help, unable to get an appointment until Saturday, July 20th, with a chipped tooth still. read more

Dr.Pool was very attentive to my concerns. Great Dr and staff! Everyone was kind, and the office was exceptionally sanitary and clean. I highly recommend! read more

*** PLEASE READ*** I got to the braces appointment right on time not one minute late and checked in. I waited over 45 minutes until I started to fall asleep and everyone else that was being called in had arrived after me. I had to go and ask at the front desk just to find out that they had skipped and forgot about me! This is not the first issue I've had at this dentist office. I have been very patient and nice when they forget to call me to schedule an appointment and when they forget to call me before coming in to my appointment to tell me that they still don't have the part for an implant. Or them trying to charge me for a balance that has already been paid for. Or them not verifying my insurance correctly and trying to charge me $900 instead of $200 because my insurance does cover the procedure needed. I only come here because it's close to my house. It is very annoying and inconvenient. I'm sure it happens to everyone that comes here. It's happened to me multiple times and I'm barely writing this review. Update .. this is a separate issue months later.. so I was seen on Monday 10/7 to redo a root canal. After 4 hours it was almost 8p by the time I was done. They said i had an infection so they sent me home with a physical paper prescription. I took the paper to Walgreens on Tuesday. Today is Wednesday and my prescription was finally ready. I picked up 3 medications for swelling and pain, no antibiotics prescribed. I called Risas and they said the Dr wasn't in the office so that the only thing they can do to confirm if I need antibiotics for the infection is to physically go in to the office tomorrow Thursday (3 days later) to talk to the Dr and get another physical prescription paper. I asked the lady on the phone if they can just have the Dr look at my chart first thing and electronically send the prescription to the Walgreens to speed up the process since it's not my mistake or to not go through anymore hassle for the inconvenience since I am in severe pain and my entire mouth hurts all the way up to my ear. She said no the only thing she can do is put a note in my chart and go in in person tomorrow. At this point if I can give them zero stars I would. Makes me feel like some of these 5 star reviews on Google might be fake because there is no way I'm the only person this keeps happening to. read more

Awesome people very friendly Cynthia was great ! Would recommend this location if your coming for cleaning or anything to do with your teeth. read more

"We Speak Patient" Risas Dental & Braces has up-to-date modern X-rays with face to face staff computerized input of health questions & HIPPA. The staff are very personable from reception/front desk area (very welcoming), X-rays, dentist to final process of treatment plan/costs. During X-rays process: Jasmine opened new sterilized mouth piece in front of me. Examination room was clean with computer monitor to view your teeth with the doctor plus additional TV on ceiling for viewing during a treatment. Entire office had minimalist, modern, clean look & feel. Dr Brimley & Jasmine were exceptionally professional, sweet and gentle with my mom & me. My mom had a prior bad experience with another dentist office & has been nervous with slight anxiety but was immediately comforted throughout whole experience with Dr Brimley & Jasmine especially. Dr Brimley first asked us what brought us here & concerns were. They are great with addressing our individual concerns/needs, informing & educating each of our dental assessments and full cost disclosures of treatment plans. Thank you Dr Brimley & Jasmine for your warm smiles & heartfelt passion for your job. We will be returning patients. And thank you for free bottles of water; especially in our AZ desert heat. PS: I am cash pay with no insurance (new patient $10 exam & X-rays) & mom is with insurance & no cost for X-rays/exam/basic cleaning (her insurance covered) initially. read more

Risas Dental and Braces - Phoenix West - Free water bottle - Orthodontists Near Me - Phoenix, Arizona

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Risas dental has been great since the beginning! The process to start my braces treatment was easy and efficient and made it very easy to understand payments and the process treatment. There was never no long wait time once I checked into my appointment and Dr. Piekarsky was always willing to kindly answer all my questions. His Assistant Derek has been helpful as well. The staff here is great and would recommend anyone who is looking to start their braces treatment here or general cleanings. read more

10/10!!! Very satisfied with my experience, staff was informative, patient, and very attentive to any questions I had. Very professional and organized. Thank you Jemi and Dayanna ! read more

Great customer service, from the front desk to when I met Dr. Han and his assistant Cindy. By far the best friendly dental visit I've ever had. Had to get braces the next day and was passed down to another great team, with Dr. Larry and his assistant Alex. They walked me through everything and answered everyone of my questions. read more

Super fast and easy care amazing staff. Lizbet super nice and explains everything so well . Highly recommend this location! They take care of you read more

Dr. Han is great and does the work efficiently and with good time. 10/10 would recommend. The assists ant nether was aawesome, she pretty funny and helped keep my mind off of my procedure every now and again. Great environment all together. read more

horrible service on the dentist treatment. dont go here for any work on your teeth. i only recommend going for braces with the ortho that's it. but the lady who does procedures on teeth she is horrible. read more

I had a 9 am appointment with the 59th Ave and Bethany Home Rd office this morning. I get there 10 minutes early (with a toothache) and was told to stand outside in a line of people because they were overbooked? This just dosen't sit well with me.... Customer service and first impression is everything...this is the only dental office that I have ever heard of whom is asking you to wait outside! Dr. Offices and Dental offices are making accommodations for the pandemic but not a single one of them is asking their customers wait outside behind locked doors...this is poor customer service and I prefer to take my business elsewhere. If this company and their staff fear this neighborhood...maybe it's time to get out of it! I won't be coming back and would advice anyone else to take their business elsewhere! read more

Carlos greeted me with a great smile and was very polite. Jatziry from registration was very sweet and made the process easy to understand and answered all my questions. Dr Yasso and Tanya guided me through the next steps and made me feel comfortable through the entire process. 10/10 experience I would definitely recommend Risas Dental! read more

Risas Dental and Braces - Phoenix West - Orthodontists Near Me - Phoenix, Arizona

I first visited this Risas location 2 years ago for a dental visit. During my visit I had a ortho consultation and decided to pursue getting braces! Every visit has been great and I've been able to see my teeth go from pure chaos to beautifully straight. I worked with Alex and Dr. Larry throughout my treatment and they were always helpful and ready to answer my many questions! Today, I removed my braces and I can confidently smile and that I believe is the best gift anyone can have! Very happy with my results and the service I received throughout my treatment! Thank you! read more

Monica is my dental hygienist this is my 3rd time with her and she's always supper sweet she has a great personality and is extremely professional I appreciate her work ethic and she never leaves a question unanswered. This location is great for dentistry. read more

if you don't have insurance don't even bother, it's still expensive. Customer service is horrible from the front desk they have screwed us over so many times. Dr. Ann just comes in and guilt trips you into doing whatever treatment you need lol. Also wait time is horrible, showing up to your appointment on time and still waiting 40+ min, thats unreasonable. I do recommend Dr. Larry for braces, he's very good at his job. The dentist assistants in the back are okay. Either find a different risas location or stay away from all risas. Also this area is sketchy crackheads in the parking lot. Anyways good luck if you do decide to come without insurance. read more

Nice costumer service Dayanna and cintnya where both helpful and quick. Dr Ann was quick as well and so helpful I will come back to risas dental braces thank you so your service read more

Mari the assistant and doctor Ann were great, highly recommend. My teeth are CLEAN, thank you!

Oh my gosh i was worried about howany people would be here. It was not bad. Tanya was one of the staff members that helped me. She was very helpful. Well all the staff was. Theu fed me. I didnt expect the things that i got. They gave me coffee, burrito, water and i get something done for free for.my oral care. I will be recommending them and i would.love for.this to happen again next year. All of the staff and dr were froendly and a delight read more

I had an appointment here for my braces and Jones was a very nice guy he did very well and made me feel very comfortable. Thanks Jones for the laughs and for putting in my new bands for my braces : ) read more

I had an appointment set for 1pm and I had to wait over an hour to be seen just to put my crown in. I can't believe this. If the doctor doesn't have time don't schedule so many people. They need better time management read more

I've came here for braces with Dr Larry for a year and a half and each time for my appointment he was very assertive and always letting me know what's going and what's going to be done. He always asked me if it was to my liking which it always was because he does such an amazing job! The staff is very friendly and always helped me with any questions or concerns I had. I was assisted by Irving when taking off my braces and he made me feel very relaxed and calm. I felt no pain what so ever! He was super friendly, approachable and knowledgeable in what he was doing. he guided me step by step on what was going to be done next. Definitely taking the rest of my family for a dentist visit at Risas! read more

I came here looking for a braces consultation after moving from another state. I went to multiple orthodontist before deciding on risas. Without a doubt the staff and Dr. Larry always made me feel comfortable and happy after every appointment throughout my braces journey. Today I finally ended my braces treatment and Tatiana was very caring through the whole braces making sure she was gentle and that I was also happy with my results. I will be recommending this place to any family or/and friends that are looking for a dentist/orthodontist in the future. read more

Horrible customer service and very inexperienced dentist. The dental assistant couldn't wait to get off and go to on her date and my fiancé said the dentist was rough it was the worst dental visit he's ever had. And he was in pain for weeks. read more

Super quick and painless! I had to get a cleaning done and have been looking into getting braces -ended up signing my contract and getting it scheduled on my very first visit here! Karen and Dr. Coniam were super kind and informative! Definitely looking forward to getting my braces done and seeing my new smile! read more

Dr. Larry is the BEST! He is caring and made sure to listen to any concerns I had. He tackles any bumps in the road head on to make sure your back on track with your treatment. With many years of experience under his belt I wouldn't want anyone else taking care of my teeth. VERO is the best assistant ever. She explains everything in detail, makes sure you feel comfortable with your adjustment before leaving the office, and best of all she is very knowledgeable. Great place to get your orthodontist treatment done at an affordable price. read more

So many people like myself have been going through a tough time financially especially in this economy and I have got to say Dr. Ann is an absolute angel for helping those in need, not only did she go out of her way to treat me but she provided the best service I could have asked for. I suggest everyone come and visit this location and see Dr. Ann! read more