10/10 would recommend! This is going to be my primary vet going forward! I don't typically stick to…read morejust one vet because I don't make visits too often, but when I do this is definitely the place I'll go to. The staff were very efficient, kind, and very helpful. My cat had some type of eye infection and they were able to give him some relief as well. I also feel their prices were very reasonable! Thank you Paws and Claws!

Zero stars again. Ive transferred my dog records to another vet. The vet/octor to tell me they…read moregoogled how to proceed with treatment is just ridiculous, scary and concerning. I tried to pick up the medication we had discussed. When I went to pick up the prescription they had all previous treatments ready ( which didn't work) not what we discussed as treatment moving forward. I left upset because I was trying to look past their previous errors with prescriptions but NO!!! This is how they conduct their practice. I received a text today that his prescription is ready to go online and fill and of course no treatment there. Please DO NOT take your pet to this veterinarian. Save your pet and yourself from these unprofessionals.

When our Chihuahua was having pancreas problems, the veterinarians and staff were absolutely…read moreamazing. They took the time to explain everything, answered all of our questions, and truly cared about helping her feel better. It meant so much to us during a stressful time. The office staff is also wonderful -- always friendly, helpful, and welcoming every visit. You can tell everyone here genuinely loves animals and cares about their clients. We're so grateful to have found such a trustworthy veterinary office and highly recommend them to anyone looking for excellent care for their pets!

Disappointing Experience & Questionable Practices…read more We brought our 11-week-old Pomsky puppy to Tracy Veterinary Medical Center after she injured her leg. We were hoping for compassionate care at a fair price -- but our experience was far from that. 1 Repeated Charges Without Clear Medical Benefit Our puppy was diagnosed with a hairline fracture and placed in a splint. We were told to come back weekly for rechecks. Each visit became the same pattern: * Remove splint * Quick exam * New splint applied * Recommend more X-rays Every visit = more charges. ~$125 each time just for the new splint, plus X-rays. It added up fast, with little explanation of why repeat X-rays were needed for a minor fracture. They also pushed additional pain meds even after we explained she was not acting like she was in pain. The upselling felt constant and unnecessary. 2 Concerning and Conflicting Communication A doctor (who was not the first one who treated her) suddenly told us they originally questioned whether her leg could be saved and even considered amputation. This was never mentioned at the first visit -- where they simply took an X-ray and applied a splint. Hearing a more dramatic story later from someone who wasn't there felt misleading and unprofessional. We left more confused than when we arrived. Wait times were also long. We routinely waited 30+ minutes past our appointment time, and splint changes often took hours if we left her there. 3 Poor Quality of Care One visit, they admitted the X-rays taken were at the wrong angle and had to be redone. We weren't charged twice, but presenting their mistake as a "favor" did not inspire confidence. 4 No Accountability or Compassion The final straw: the last splint fell off within 3 hours of being placed. We called immediately -- their response: * We would have to pay again for a replacement splint * They had no time to help us that day We explained we were leaving town the next morning and needed help urgently. No flexibility, no empathy. When we returned Monday to speak in person, we were met with: * No apology * No "I'm sorry you're dealing with this" * No concern for how our puppy was doing * No follow-up guidance on alternatives or better care We completely understand that dogs can chew off splints. But compassion shouldn't come off with it. 5 Overall Impression After multiple visits, inconsistent messaging, constant charges, and zero empathy, we lost all trust in this clinic. We know vet care can be expensive -- but respect, honesty, and customer care are not optional when someone is concerned for their pet. Bottom Line: We cannot recommend Tracy Veterinary Medical Center. Our puppy deserved better -- and so did we. We noticed many positive reviews for this clinic, and if others are getting the service they expect, that's wonderful for them. But our experience did not match those reviews or our expectations. Based on what we went through, we strongly recommend staying clear of this place. Take your pet elsewhere. 100% not recommended.

Really mixed reviews…read more 1st interaction was for a quote to bring my dog in because she chewed her butt raw. They were not the lowest priced but Sam showed genuine compassion for my pup. I brought her in They performed services and prescribed medication. When I paid, I felt very cared for by Sam and Dr. Aman. I had no issues. Easily perfect service, from them and the vet tech who did the work. 5/5* 1 month and 3 days later, I call this business back because I'd like to give them more business- that's what you do when you feel cared for. I'm not gonna bad mouth nobody, but whoever answered today completely turned me off from this place. Sam come train the weekend warrior. You don't tell the customer who states exactly what they want- which is a service you provide, that they have to jump through hoops to get it. (pay for an exam, speak to a doctor and assess if that's what she needs.). I know what my babygirl needs and wanted to go somewhere I thought I could trust. You made me feel like I was talking to a scam artist today. 0/5* My general consensus is that your experience will depend upon the employee you get when you call in. 50/50 for me right now but I'm unsure if I'll bring Kiona back after this call for a routine ear cleaning felt more predatory than caring.

11/09/2023- Took my brother and my furnephews since the boys had appointments They had watery eyes…read moreand itchy ears. They had 2 separate appointments, but they ended up taking them both in at the same time. The front desk/vet tech was very welcoming and answered my questions about bringing in a stray apartment complex cat, that has adopted me, for a check up.

Dr Ross took care of us when our puggle was sick and then later helped put him to sleep. He's very…read morehonest and caring with pets. The staff is friendly and can tell they enjoy their job. Parking lot is small since it is shared with other businesses.

Be Cautious! If you care about your pet, get a second opinion. I did, and it caught a much more…read moreserious issue that Dr. Ross completely missed. After reading the reviews, it seems I'm far from the only one with that experience. Personally, I wouldn't trust Dr. Ross to water a plant, let alone care for an animal.

We've been bringing our dog here since she was born in April 2021 and have never had an issue until…read morenow. I scheduled a vaccine-only appointment and specifically did not request an exam. Because I have a disability, my adult daughter is authorized on our account and brought our dog in for the visit. Instead of a vaccine appointment, my daughter was checked in for an exam. After answering routine questions from a veterinary technician, the veterinarian came into the room and performed an exam. My daughter was confused because previous vaccine appointments involved simply taking our dog back for vaccinations. We were then charged $74 for the exam and $130 for a fecal/heartworm test. The fecal charge was especially frustrating because we did not bring a sample, and I had already told the office the day before that I would not be doing that test. The office later refunded the $130 because no test was actually performed. When I called to discuss the unexpected exam charge, Susan, the office manager, told me my daughter had requested the exam, which is not true. She refused to remove the charge because the service had already been provided. I also found her dismissive, unwilling to listen, and she repeatedly spoke over me during the conversation. I am still waiting for a call back from Dr. Wallace. Unfortunately, the way this situation was handled has caused me to lose confidence in the practice. I have requested my dog's records and will be transferring her care elsewhere.

I had a great experience at this vet. Compassionate vet and staff. I will return for any future…read morevet needs and boarding my cat.

Had an emergency on Saturday morning , I called and they were very helpful. Took in my dog with a…read morefish hook in her lip. They took her in and sedated her got the hook out and it was done in a timely manner . Great job !

I called about a pet cremation and then when I got there, they said they only cremate dogs and…read morecats. I made it very clear on the phone it was for a hamster and they even quoted me $145 for no ashes and $250 for ashes. So ridiculous.

What went well was the fact that I asked the vet what he would do if it was HIS dog, he recommended…read moreeuthanization, harsh but honest answer. So today I picked up my dog in a box, to take home and put next to my other dog in a box, on a shelve, and for some reason when I'm in dark times my brain tries to insulate itself with dark humor... Like "Hey why does it cost almost $600 to cook a dog when I can buy a whole roasted chicken at Costco for $5.99?". Anyways, when picking up the remains of your dog it's kinda' hard to remember stuff to ask while you're there, like "hey I noticed my dogs collar and leash she was wearing when I left her there aren't in the bag". I had too much on my mind to think of that at the time. Do I wanna go back and pick the collar and leash up? Why would I want a continuation of my sorry for even that. I gave Northgate 4 stars, would have been 5 stars if not for the collar and leash thing. Update: after talking to my wife, she said they gave her the collar and leash, Pertinent info for me, but apparently her boring stories about her co-workers & related gossip seems to hold precedence over anything important to ME.

Pet parents BEWARE!!!…read more I took my dog to Northgate Veterinary Hospital in Manteca for what initially seemed like a minor issue. As she has gotten older, she developed cloudiness in her left eye. We noticed that she kept scratching at it occasionally. We then decided to bring her in hoping to get answers and treatment before the problem worsened. Dr. Connor Enz @ Northgate diagnosed her with corneal edema without any proper eye testing and sent her home with a steroid eye drop twice a day for two weeks. We followed the instructions exactly as prescribed. After the medication we noticed her eye was not getting better. We had her follow up appt at Northgate with Dr. Connor Enz. One missed red flag was that he said to stop the medication immediately without explaining why- which we didn't think anything of at the time. However, just two days after finishing the steroid, her left eye became severely swollen and completely shut. What is even more concerning is that her right eye--which had previously appeared perfectly normal--began rolling backward. We immediately took her to an All Creatures Veterinary Emergency Clinic in Stockton with Dr. Sue Sundburg who was much more knowledgeable and experienced. They immediately conducted a fluorescein eye stain test to confirm if it was an ulcer. Turns out that she had developed a corneal ulcer and was prescribed antibiotic medication. After this ER visit and doing extensive research, I became extremely concerned about the use of steroid eye drops in the presence of an eye ulcer. We learned that steroids can actually worsen eye ulcers and delay healing- which makes me question whether an ulcer was properly ruled out before the steroid medication was prescribed- obviously not. My dog is now not acting like herself and has physically declined throughout this ordeal. Watching your pet suffer is heartbreaking, especially when you trusted a medical professional to help. Dr. Connor Enz caused more damage to my animal that could have been prevented had he known the proper knowledge and testing. I understand that complications can happen and that medicine is not always straightforward. However, I believe pet owners deserve thorough examinations, clear explanations, and appropriate precautions--especially when prescribing medications that can potentially worsen certain eye conditions. I strongly encourage other pet parents to ask questions and understand the medications being prescribed to their animals. Based on our experience, we will not be returning to Northgate Veterinary Hospital, and we feel it is important to share our experience with friends, family, and other pet owners.

Very rude front desk people. The so called manager is the worst…read more The do not tell you if the vet. is running late

My 15 yr old Himalayan cat, Tilly was seen for her annual exam at the end of November and it was…read morenoted she had lost weight. Her senior panel showed a low albumin protein level. It was recommended to do an abdominal ultrasound and a digestive panel to look at her small intestines by my vet of many years. Sadly she was retiring and would not be there for the ultrasound scheduled for 12/26/25 along with the recommended blood work. Dr Cook took over her case and recommended we start prednisolone and vitamin B12 for her small intestinal disease after her ultrasound. She called 1 wk later saying the results were not back yet and would take longer. After that, I never heard back with the results, nor did she make any follow-up recommendations on how to proceed. My dog had an appt for his ear infection with Dr Katy on 2/12/26 and I asked her for Tilly's lab results as I had never heard back. Luckily, the results were normal. I was very disappointed in the lack of follow-up from Dr Cook. This was the first time I have felt like this after many years of taking my pets to AVC.