Cancel

    Open app

    Search

    Tracy Veterinary Medical Center

    4.1 (48 reviews)
    Closed 9:00 am - 6:00 pm

    Request information

    Response time

    30 minutes

    Response rate

    100%

    Services - Tracy Veterinary Medical Center

    Dental care

    Dental cleaning

    Dental extraction

    6 More Services

    Euthanasia

    Mass or tumor removal

    Microchipping

    Pet physical or wellness exam

    Spay or neuter

    Pet vaccinations

    Tracy Veterinary Medical Center Photos

    Recommended Reviews - Tracy Veterinary Medical Center

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Bruce waiting to see Dr. Singh
    Lisa A.

    Great attentive service. Dr. Singh took time to listen to my worries regarding my Miniature Pinscher, Bruce and set up a health plan for his needs. I will bring him back to this clean profession facility in a week's time for a re-evaluation. Staff Hannah was pleasant and patient with my Bruce who was initially nervous, but quickly put at ease.

    Always struggled to find a veterinarian nearby and luckily when I brought my dog here I immediately found her forever vet! We always have a pleasant experience and love how friendly the staff is. They truly care about their patients and the owners as well!

    I am devastated to share that my 4 year old cat passed away less than two days after undergoing surgery at this clinic. What's worse than losing him is the way the situation was handled; with a lack of professionalism, poor communication, and an alarming attempt to shift blame onto us for decisions we never made. Moosh was taken into surgery and we were told he was stable, recovering well, and would be ready to come home in just a few hours. We followed every instruction we were given for his post-op care, including administering antibiotics and pain medication as directed. The next day, Moosh was lethargic, not eating, and not using the bathroom. Still, we trusted what we had been told -- that he was okay and just having a rough recovery. Moosh passed away that night, I found him in the morning cold and stiff. When I called the clinic seeking answers, I was told he may have had internal bleeding because " *we* had declined radiographs." This was not only incorrect, it's false and incredibly disrespectful as well as unprofessional. After asking for ways we can lower the medical bill, We were told radiographs were "not necessary" and were removed from the treatment plan by the clinic. At no point did we decline any care that was presented as important. In fact we were told word for word "this is definitely not necessary and can be removed". Had we been told radiographs were necessary to save his life, we would have absolutely agreed to them. This attempt to rewrite the facts and place the blame on us after the death of our cat is not only unethical, it's unprofessional. Rather than showing basic compassion, the clinic's response was defensive, dismissive, and misleading. We trusted this clinic to provide professional, honest care. Instead, we were given a false sense of reassurance, followed by deflection and dishonesty when things went wrong. This is not how veterinary professionals should treat grieving pet owners who are simply trying to understand what happened to their pets/family. Please think twice before putting your trust in this clinic. I wish we had done more, but we put our faith in people who were in it for the money and not for the genuine care of another's life. ********************************************** To your response. I would respectfully like to say, your information is incorrect. We did *agree* to remove the service from the care plan-only after being told it was not necessary. It seems there is a miscommunication between the staff and what we were told. cost is never an issue when it comes to saving a life - we had only asked to remove what wouldn't be necessary to do so-in which your clinic then had guided us to the radiographs. Again we had trust in you guys to perform all that was needed to guarantee his survival. *If the treatments were presented as important, we wouldn't object.* And for future Patients, the clinic should know better than to provide and decline treatments based solely off a price tag. They are supposed to be the professionals and do everything necessary to save your pets life. To claim we declined service-and if we did-a conversation should have been made explaining they won't be doing everything necessary to make sure he would survive and to encourage us to agree in order to save him..Instead of letting someone leave knowing their loved ones won't get the necessary treatment to guarantee their survival.

    See all

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    25 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    8 months ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lisa A.
    0
    48
    26

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Business owner information

    Photo of Zarah M.

    Zarah M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of D N.
    0
    5
    1

    1 year ago

    Business owner information

    Photo of Zarah M.

    Zarah M.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    7 months ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 1

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 0
    Love this 3
    Oh no 1

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of 40 W.
    0
    195
    1

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Pete M.
    171
    43
    5

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sarah A.
    7
    127
    30

    1 year ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 2

    1 year ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jessie A.
    14
    169
    6

    2 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 3
    Thanks 1
    Love this 0
    Oh no 2
    Photo of Ann S.
    22
    36
    3

    2 years ago

    Business owner information

    Photo of Zarah M.

    Zarah M.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Great Service and friendly staff! They were great with our GSD who 10 and was in pain. Thank you!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    STAY AWAY, Dr was so rude, mid conversation left to attend to phone call, never came back, send nurse just to send us home without an answer

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Great Customer Service thank you for taking care of my Blue he is now happy and healthy

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    They were avalible on a sunday to check out my dog, super helpful and kinda people. I was very happy with the customer service, transparent.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jessica C.
    271
    64
    19

    2 years ago

    Business owner information

    Photo of Zarah M.

    Zarah M.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Moe M.
    107
    36
    4

    2 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0
    Photo of Jason P.
    37
    19
    27

    2 years ago

    Very nice staff and not pushy at all! They help you and your pet and try to save you money! Great vet!!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 3
    Love this 2
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of C R.
    0
    49
    3

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Tracy Veterinary Medical Center

    Review Highlights - Tracy Veterinary Medical Center

    Bajwa had a complete panel of blood tests and x-rays done on her and I got results and medication for her in less than an hour.

    Mentioned in 2 reviews

    Read more highlights

    DR Thomas R Ross Veterinary Services

    DR Thomas R Ross Veterinary Services

    3.9
    (151 reviews)

    I cannot thank Dr. Ross enough for truly helping my kitten when we needed it most…read more Last year, I adopted a kitten who recently developed a severe allergic reaction to something in our environment (either food or a household cleaner). I initially took her to another vet in town, and it was a complete nightmare. They charged me a fortune ($$$) and put her on heavy, unnecessary medications. When I called them a few days later to report that she wasn't getting any better, their actual response was, "Don't know what to tell you." Frustrated and looking for answers, I made an appointment with Dr. Ross. The difference was night and day. He thoroughly checked her out, got right to the root of the problem, and confirmed it was simply allergies. Instead of masking the issue with a cocktail of pills, he gave her a single steroid shot and clearly explained exactly what elements to avoid at home. Thanks to him, my kitten is doing fantastic and we are finally all good! Dr. Ross is incredibly straightforward, takes the actual time to investigate the cause of an illness, and focuses on the right solution rather than just racking up a bill. If you want a vet who genuinely cares and gives honest, effective care, see Dr. Ross

    Dr. Ross is very good Professional, very polite, many years of experience. I have 4 dogs going over…read morehe's office, and all the time that's their vaccinations is needed, they send me a reminder tex. Thanks my dear. Julio Pomar.

    VCA Old River Animal Hospital

    VCA Old River Animal Hospital

    3.8
    (70 reviews)

    I love VCA pet hospital. I've been taking my 4 year old Dachshund, Hazel, there since she was 3 mos…read moreold. Despite my dog acting completely out of control due to severe anxiety, everyone there is extremely nice and accommodating to her. Linda at the front desk is so sweet. Dr. Machicao is the absolute best! She's been very good with my weenie, never pushy, and explains things thoroughly for me to understand. Every procedure we've had done has gone well. I'm happy with VCA

    Absolutely do NOT recommend VCA Old River Animal Hospital. They have changed for the worse…read more Their system "glitched" and somehow deleted my dog's long-standing auto-ship medication that had been on file with Dr. Jackson, who was AMAZING. Of course, Dr. Jackson has now left, and everything has gone downhill since. Now the "general manager" -- who is not a veterinarian -- decided to play doctor and tell me that my dog's condition, pannus (chronic superficial keratitis, scar tissue/cloudiness in BOTH eyes), isn't a chronic condition. That is flat-out wrong. Pannus IS chronic and requires lifelong management. I'm sorry, but where did you get your veterinary license to make medical decisions? Instead of simply continuing an established treatment plan that has already been diagnosed, documented, and treated for, they now want me to: Cancel all my existing plans Schedule a visit with another doctor Pay AGAIN Just to be told the exact same thing: Yes, he has pannus. Yes, it's chronic. Yes, he needs ongoing medication. This is a complete waste of time, completely unnecessary stress for my dog, and feels like nothing more than a money-making scheme. This hospital used to be great. Now it's disorganized, dismissive, and more interested in billing than patient care. Losing Dr. Jackson clearly took the quality of care with him. Highly disappointed. Highly frustrated. Highly do NOT recommend.

    Jules Veterinary Center

    Jules Veterinary Center

    3.4
    (241 reviews)

    Amazing service. Friendly staff. I requested a new patient appointment and was seen within a couple…read moredays. The facility is clean. The doctors were informative and helpful with everything. So far so good with no complaints. They have an online pharmacy so you can order all your meds and treatment online and have it shipped to you.

    This seems like a bit of a repetitive review…read more The good: Very clean. Very nice. Great hours and availability. The docs seem to know what's going on. They have a lot of staff on hand and specific prescription food. Their response for prescriptions to send out to Chewy is also very fast. The bad: Most of the time I call and they answer and ask me to hold (unless it' an emergency). I hold and hold ... and HOLD. In fact I have held sometimes over 20 minutes and nobody every comes back to help me. Just because it's not an emergency and I am willing to hold that does not mean FOREVER! After you help your customer in line then it's my turn please. Oh also, you had better have a LOT of money because this place will not start with the basic things. They immediately head right to the easiest way to make as much money as possible. Cat got a wheeze and lost a couple pounds? Let's run bloodwork for $650. That all came back fine? Oh ok, then let's do an Xray for $650. All clear there? Doc basically refuses anything else but an exam of the GI for $750. We pass on the GI test and the breathing get's worse. Call back and now they want to start the process over again with chest Xrays for another $650. How about starting out small and do some steroids or an antibiotic first? I guess that's not going to make them enough money. Imagine going into a doctor and saying you have a fever and a cough and they immediately send you in for Xrays and bloodwork and CT scans and an MRI just for the hell of it. Hey Jules ... Not everyone has a money tree in the back yard.

    Grantline Veterinary Hospital

    Grantline Veterinary Hospital

    3.2
    (154 reviews)

    Really mixed reviews…read more 1st interaction was for a quote to bring my dog in because she chewed her butt raw. They were not the lowest priced but Sam showed genuine compassion for my pup. I brought her in They performed services and prescribed medication. When I paid, I felt very cared for by Sam and Dr. Aman. I had no issues. Easily perfect service, from them and the vet tech who did the work. 5/5* 1 month and 3 days later, I call this business back because I'd like to give them more business- that's what you do when you feel cared for. I'm not gonna bad mouth nobody, but whoever answered today completely turned me off from this place. Sam come train the weekend warrior. You don't tell the customer who states exactly what they want- which is a service you provide, that they have to jump through hoops to get it. (pay for an exam, speak to a doctor and assess if that's what she needs.). I know what my babygirl needs and wanted to go somewhere I thought I could trust. You made me feel like I was talking to a scam artist today. 0/5* My general consensus is that your experience will depend upon the employee you get when you call in. 50/50 for me right now but I'm unsure if I'll bring Kiona back after this call for a routine ear cleaning felt more predatory than caring.

    11/09/2023- Took my brother and my furnephews since the boys had appointments They had watery eyes…read moreand itchy ears. They had 2 separate appointments, but they ended up taking them both in at the same time. The front desk/vet tech was very welcoming and answered my questions about bringing in a stray apartment complex cat, that has adopted me, for a check up.

    IronHorse VetCare

    IronHorse VetCare

    4.2
    (446 reviews)

    After going to disaster at Pets Referral in Berkeley, we had to take dog with GI issues to Iron…read moreHorse for a weekend. With my regular vet, they decided to try a steroid and she snapped out of it, better in a few days. She has since relapsed a bit and we have returned for follow up tests and care. Likes 1) Good communication and professional care. They try their best to explain to you what's going on. They are reachable and return phone calls. 2) Up front pricing. They give you a high end and take a deposit on that. They tell you what it could entail. 3) The office and the staff are calming. They know people are having a bad time and run a nice space with refreshment and some snacks. All the staff have been really nice. If you are even in Oakland/Berkeley etc., I would take my pet there before places closer to home.

    I am so thankful my vet recommends Iron Horse for emergencies. Sunday morning one of my pups…read moreappeared to be having a severe allergic reaction. I rushed her to Iron Horse. The first few minutes were tough because I was in a panic and the front desk personnel was on the phone with a client. It was probably only 2 minutes but felt like an eternity. Once she helped us, every thing moved very quickly. The staff and vets were compassionate, communicative and efficient. They quickly got my pup's healing underway, sent us home with clear instructions and they sent a message to our regular vet. Also, the costs were very reasonable. I highly recommend Iron Horse if you find yourself in need. They're just around the corner from 99 Ranch on the Amador Valley Blvd side.

    Banfield Pet Hospital

    Banfield Pet Hospital

    2.1
    (69 reviews)

    Dr. Madrazo at Banfield is the most compassionate, skilled, and caring veterinarian. She has been…read morecaring for my cat (now a senior kitty) since Dr. Madrazo was in Fremont. While it is never easy to see a beloved pet get older, the care they need by such an amazing doctor makes the experience worthwhile. I can tell my kitty loves Dr M. The banfield pet plan is a wonderful insurance plan. It covers a lot of treatments and diagnostics. Anything not covered is given at a 20% discount. Your pet is like your child, money isn't really a consideration. Doing right by the pet is the important part. The staff here are also quite helpful such as Raoul and Rebecca. Thank you Banfield for having one of the best doctors as your staff!

    If only there was a zero star rating…read more In a nutshell, the overall ratings of this location as 2 stars says it all. But here's our story: We took our cat to them for serious issues. Their temp doctor said tests needed to be done, but we should take him to VEG in San Ramon. So we did. VEG took care of him. Then I looked at the paperwork from Banfield before sending it to our insurance. The date of birth was made up because we were never asked. Then a bunch of items were marked as "client declined", which never happened. It's been 3 weeks we've been trying and each time we were told they don't have a way to get a hold of the doctor and he's the only one that can change things. When asked for the manager, we were told she was out sick. Each time it was, "she should be back in a couple of days". After getting tired of this, I called the corporate office. Got a run around and then transferred to a "care team member". I was told that someone should get back to me within 3-5 business days. 6 business days later, yesterday I went there and the receptionist said she was out sick. When I said I wasn't leaving without speaking with someone, she appeared out of the back office. Needless to say, she wasn't helpful, but was rude and said she was going to call the cops. And gave me a number to the corporate office (wrong number). I said she should and I called their corporate office at the correct number I had. The person told me she would escalate the complaint and I should hear back before the end of the day. Didn't happen. I called again right now and got the same 3-5 days story. Apparently the so called "care team" is a buffer to keep customers from voicing their concerns to the stakeholders. I asked the "care team member" what happens if I don't get a call back? She said without hesitation that I'd have to wait another 3 days and call again. If you don't think this is ridiculous, I don't know what is. When you read the above, a lot of questions about discrepancies will arise. The question to each discrepancy is "Why?" Why the refusal to correct? Why the lies? Why no return calls? Why they said they don't have the number to call the doctor they call all the time? Why? Why? Why? Finally, what is it they are trying to hide or avoid? If you care about your pet's health, avoid this place and any Banfield hospital.

    Tracy Veterinary Medical Center - vet - Updated June 2026

    Loading...
    Loading...
    Loading...