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    Banfield Pet Hospital

    2.1 (69 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Banfield Pet Hospital

    Pet physical or wellness exam

    Pet vaccinations

    Banfield Pet Hospital Photos

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    Recommended Reviews - Banfield Pet Hospital

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    Reviews With Photos

    Carla G.

    They scheduled me an appointment for December 26 at 4pm , AND THEY WERENT EVEN THERE I had to ask other petsmart employees and they confirmed that they were closed today (the day of my appointment) and even they said how irresponsible they were for not informing me and still scheduling me on a closed day, I had to leave work early for this . Picture is proof of my appointment date

    Prescription bag with my dogs name on it and a heart
    Pamela S.

    My first visit to Banfield in several years and I couldn't be happier with the service and the caring of my dog. I was so stressed out and scared and blossom reassured me and also told me she would make sure my dog was warm and had her blanket and would keep a close eye on her. She even called me during her stay to tell me how she was doing and give me updates on what she was doing in her kennel. The staff are amazing from reception to the back office. I felt like my baby was very cared for and they were very kind and warm to me knowing I was very scared for her. They sent her home with a prescription and I just noticed her name is on the bag with a heart underneath her name. Definitely recommend very happy, I made this choice today!

    Never take a dog to banfield hospital in tracy  again.

    Twice Banfield pet hospital gave our dog a parvo shot and she got an allergic reaction to it. We paid extra for them to give her an injection so she wouldn't have a reaction. 3 hours later she welted up and had a bad reaction. The dr already left Banfield so we had to take her to emergency in Modesto. Never take your dog to Banfield in tracy.

    Mia RIP

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    Lisa R.

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    3 years ago

    Very bad in scheduling appointments. Cancel appointment with some random reason Very rude over the phone. and racial too.

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    Page 1 of 2

    Ask the Community - Banfield Pet Hospital

    Review Highlights - Banfield Pet Hospital

    But since 2013 November dr Nagaraj got kicked out because of his rude behavior to clients and new doctors have come.

    Mentioned in 5 reviews

    Read more highlights

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    DR Thomas R Ross Veterinary Services

    3.9
    (151 reviews)

    I cannot thank Dr. Ross enough for truly helping my kitten when we needed it most…read more Last year, I adopted a kitten who recently developed a severe allergic reaction to something in our environment (either food or a household cleaner). I initially took her to another vet in town, and it was a complete nightmare. They charged me a fortune ($$$) and put her on heavy, unnecessary medications. When I called them a few days later to report that she wasn't getting any better, their actual response was, "Don't know what to tell you." Frustrated and looking for answers, I made an appointment with Dr. Ross. The difference was night and day. He thoroughly checked her out, got right to the root of the problem, and confirmed it was simply allergies. Instead of masking the issue with a cocktail of pills, he gave her a single steroid shot and clearly explained exactly what elements to avoid at home. Thanks to him, my kitten is doing fantastic and we are finally all good! Dr. Ross is incredibly straightforward, takes the actual time to investigate the cause of an illness, and focuses on the right solution rather than just racking up a bill. If you want a vet who genuinely cares and gives honest, effective care, see Dr. Ross

    Dr. Ross is very good Professional, very polite, many years of experience. I have 4 dogs going over…read morehe's office, and all the time that's their vaccinations is needed, they send me a reminder tex. Thanks my dear. Julio Pomar.

    VCA Old River Animal Hospital

    VCA Old River Animal Hospital

    3.8
    (69 reviews)

    I love VCA pet hospital. I've been taking my 4 year old Dachshund, Hazel, there since she was 3 mos…read moreold. Despite my dog acting completely out of control due to severe anxiety, everyone there is extremely nice and accommodating to her. Linda at the front desk is so sweet. Dr. Machicao is the absolute best! She's been very good with my weenie, never pushy, and explains things thoroughly for me to understand. Every procedure we've had done has gone well. I'm happy with VCA

    Absolutely do NOT recommend VCA Old River Animal Hospital. They have changed for the worse…read more Their system "glitched" and somehow deleted my dog's long-standing auto-ship medication that had been on file with Dr. Jackson, who was AMAZING. Of course, Dr. Jackson has now left, and everything has gone downhill since. Now the "general manager" -- who is not a veterinarian -- decided to play doctor and tell me that my dog's condition, pannus (chronic superficial keratitis, scar tissue/cloudiness in BOTH eyes), isn't a chronic condition. That is flat-out wrong. Pannus IS chronic and requires lifelong management. I'm sorry, but where did you get your veterinary license to make medical decisions? Instead of simply continuing an established treatment plan that has already been diagnosed, documented, and treated for, they now want me to: Cancel all my existing plans Schedule a visit with another doctor Pay AGAIN Just to be told the exact same thing: Yes, he has pannus. Yes, it's chronic. Yes, he needs ongoing medication. This is a complete waste of time, completely unnecessary stress for my dog, and feels like nothing more than a money-making scheme. This hospital used to be great. Now it's disorganized, dismissive, and more interested in billing than patient care. Losing Dr. Jackson clearly took the quality of care with him. Highly disappointed. Highly frustrated. Highly do NOT recommend.

    The Pet Advocate

    The Pet Advocate

    4.6
    (418 reviews)

    This place was worth the drive from San Jose to do the dental cleaning. One hour driving in the for…read morethe dropoff and one hour and 15 min after pickup.

    I am so pleased with my experience at The Pet Advocate! I…read morebooked a dental cleaning for my dog, Zero, and needed to reschedule it a couple of times, but the office staff was very understanding and flexible. Once I finally was able to commit to a date, the correspondence I received from TPA was clear and helpful. I was told when to begin restricting food/water, what time to arrive, and the details of the check-in process. As directed, I arrived by 8am and notified office staff. I was quickly greeted by the vet tech, Jill, who was absolutely the best. Jill was warm, patient, and knowledgeable. She let me see where the procedure would be preformed and where Zero would be held, and explained when/why she would call (if blood work was concerning, if it wasn't safe to sedate, if they had suggested extractions). Despite being nervous, Jill definitely helped me feel better about leaving my boy in her care. Since his bloodwork was fine, the next time I heard from Jill was when she called to share suggested extractions. She briefly reviewed the dentition of a dog, explained where there were areas of concern in Zero's mouth, and was able to give me monetary figures when asked. She took time to consider my follow-up questions and I felt the interaction was professional while being empathetic and frank. At no time did I feel that she was trying to upsell me or otherwise get more money out of me. When I picked Zero up, Jill came out holding him. She sat with me and reviewed his bloodwork line by line, his X-rays, and showed me before and after pictures of his teeth. She also provided me with clearly labeled medications. We talked about food and general aftercare, including what I might observe, and I felt comfortable about heading home. We are now at the tail end of recovery and Zero has done fantastic, and I truly attribute a lot of that to Jill & her efforts. Thank you!

    Jules Veterinary Center

    Jules Veterinary Center

    3.4
    (241 reviews)

    This seems like a bit of a repetitive review…read more The good: Very clean. Very nice. Great hours and availability. The docs seem to know what's going on. They have a lot of staff on hand and specific prescription food. Their response for prescriptions to send out to Chewy is also very fast. The bad: Most of the time I call and they answer and ask me to hold (unless it' an emergency). I hold and hold ... and HOLD. In fact I have held sometimes over 20 minutes and nobody every comes back to help me. Just because it's not an emergency and I am willing to hold that does not mean FOREVER! After you help your customer in line then it's my turn please. Oh also, you had better have a LOT of money because this place will not start with the basic things. They immediately head right to the easiest way to make as much money as possible. Cat got a wheeze and lost a couple pounds? Let's run bloodwork for $650. That all came back fine? Oh ok, then let's do an Xray for $650. All clear there? Doc basically refuses anything else but an exam of the GI for $750. We pass on the GI test and the breathing get's worse. Call back and now they want to start the process over again with chest Xrays for another $650. How about starting out small and do some steroids or an antibiotic first? I guess that's not going to make them enough money. Imagine going into a doctor and saying you have a fever and a cough and they immediately send you in for Xrays and bloodwork and CT scans and an MRI just for the hell of it. Hey Jules ... Not everyone has a money tree in the back yard.

    Amazing service. Friendly staff. I requested a new patient appointment and was seen within a couple…read moredays. The facility is clean. The doctors were informative and helpful with everything. So far so good with no complaints. They have an online pharmacy so you can order all your meds and treatment online and have it shipped to you.

    Grantline Veterinary Hospital

    Grantline Veterinary Hospital

    3.2
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    Really mixed reviews…read more 1st interaction was for a quote to bring my dog in because she chewed her butt raw. They were not the lowest priced but Sam showed genuine compassion for my pup. I brought her in They performed services and prescribed medication. When I paid, I felt very cared for by Sam and Dr. Aman. I had no issues. Easily perfect service, from them and the vet tech who did the work. 5/5* 1 month and 3 days later, I call this business back because I'd like to give them more business- that's what you do when you feel cared for. I'm not gonna bad mouth nobody, but whoever answered today completely turned me off from this place. Sam come train the weekend warrior. You don't tell the customer who states exactly what they want- which is a service you provide, that they have to jump through hoops to get it. (pay for an exam, speak to a doctor and assess if that's what she needs.). I know what my babygirl needs and wanted to go somewhere I thought I could trust. You made me feel like I was talking to a scam artist today. 0/5* My general consensus is that your experience will depend upon the employee you get when you call in. 50/50 for me right now but I'm unsure if I'll bring Kiona back after this call for a routine ear cleaning felt more predatory than caring.

    11/09/2023- Took my brother and my furnephews since the boys had appointments They had watery eyes…read moreand itchy ears. They had 2 separate appointments, but they ended up taking them both in at the same time. The front desk/vet tech was very welcoming and answered my questions about bringing in a stray apartment complex cat, that has adopted me, for a check up.

    Banfield Pet Hospital - vet - Updated July 2026

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