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    Paws and Claws Veterinary Hospital

    3.3 (221 reviews)
    Closed 8:00 am - 6:30 pm
    Updated a few days ago

    Services - Paws and Claws Veterinary Hospital

    Pet physical or wellness exam

    Pet vaccinations

    Emergency pet hospital

    Paws and Claws Veterinary Hospital Photos

    Recommended Reviews - Paws and Claws Veterinary Hospital

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    Reviews With Photos

    Briana V.

    My poor puppy died in the hands of paws and claws. I will not give up this fight against them for being negligent. They failed me and my family in so many ways . Please of you best to find another vet that will care for your animals .

    Harley and Diesel
    Greg N.

    Paws and Claws is a stellar example of a professional and compassionate veterinary clinic. I had to bring in my senior best friend yesterday and the Veterinarian provided me with all options available for treatment. She did not force any decisions and explained what each option could result in. Ultimately we had to put our Diesel pup down, the Vet and team showed nothing but compassion, professionalism and sincerity during our visit. I recommend Paws and Claws for all your pets needs and care. Thank you Paws and Claws.

    Signage to inform that only one person is allowed in. They are complying with mandations, which is comforting!
    Darla A.

    During this whole COVID-19 Pandemic, I was fearful that my cat wouldn't get the help he needed when he hadn't urinated in a little over 24 hours. When I called and was told it was an emergency, I was told I could take him in even though it was 3am. Thank god they are still in operation during these times. I am so grateful to have a place like this in town that is open 24 hours! Our cat Midnight means so much to us. Turns out he had a blockage, which unfortunately he has had 4 times now. This time however was different. The blockage was bad enough that he wasn't able to even let a little bit of urine out, and I've never seen him in such a bad state before. With blockages, every minute counts! When I brought him in, all of the employees took it serious and checked his vitals right away. He needed some anesthesia and a catheter put in place in order to flush out the blockage. I just brought him home and he seems so happy to be home and full of life so far. Thank goodness for Dr. Whitehead and all of her staff! I also appreciate the fact that they take the current virus situation seriously. Only one person was allowed inside to bring in the pet, and after that most of our conversations happened outside over 6 feet apart with masks, even though it was raining. This is a sign to me that the doctor and staff take health and medicine seriously, which some might be annoyed by, but for me it was comforting and showed me that he was in great care. Going to follow up on Tuesday, and I'm glad that although we've already paid a lot, the follow-up is not going to break the bank. This review is longer than I had planned, but I just want to say, Thanks again so much for all that you all do,(even during these times) If your Pets need care during this time don't hesitate to take them here. From what I've seen, they are in great hands!

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    2 months ago

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    Page 1 of 6

    Ask the Community - Paws and Claws Veterinary Hospital

    Review Highlights - Paws and Claws Veterinary Hospital

    Brezula is my cats' primary veterinarian, because he is definitely a "cat guy" who treats them like they are his own

    Mentioned in 7 reviews

    Read more highlights

    The Pet Advocate

    The Pet Advocate

    4.6
    (421 reviews)

    This place was worth the drive from San Jose to do the dental cleaning. One hour driving in the for…read morethe dropoff and one hour and 15 min after pickup.

    I am so pleased with my experience at The Pet Advocate! I…read morebooked a dental cleaning for my dog, Zero, and needed to reschedule it a couple of times, but the office staff was very understanding and flexible. Once I finally was able to commit to a date, the correspondence I received from TPA was clear and helpful. I was told when to begin restricting food/water, what time to arrive, and the details of the check-in process. As directed, I arrived by 8am and notified office staff. I was quickly greeted by the vet tech, Jill, who was absolutely the best. Jill was warm, patient, and knowledgeable. She let me see where the procedure would be preformed and where Zero would be held, and explained when/why she would call (if blood work was concerning, if it wasn't safe to sedate, if they had suggested extractions). Despite being nervous, Jill definitely helped me feel better about leaving my boy in her care. Since his bloodwork was fine, the next time I heard from Jill was when she called to share suggested extractions. She briefly reviewed the dentition of a dog, explained where there were areas of concern in Zero's mouth, and was able to give me monetary figures when asked. She took time to consider my follow-up questions and I felt the interaction was professional while being empathetic and frank. At no time did I feel that she was trying to upsell me or otherwise get more money out of me. When I picked Zero up, Jill came out holding him. She sat with me and reviewed his bloodwork line by line, his X-rays, and showed me before and after pictures of his teeth. She also provided me with clearly labeled medications. We talked about food and general aftercare, including what I might observe, and I felt comfortable about heading home. We are now at the tail end of recovery and Zero has done fantastic, and I truly attribute a lot of that to Jill & her efforts. Thank you!

    Grantline Veterinary Hospital

    Grantline Veterinary Hospital

    3.2
    (155 reviews)

    These guys saved my girls life with hours to spare! My female Muppet contracted a uterus infection…read moreafter giving birth to puppies and stopped eating. She was excreting puss from her uterus and was clinging to life. When no other clinic in Sacramento would make time to see her, I reached out to Grantline Veterinary Hospital and despite being over an hour away and fully booked, they showed me compassion and agreed to see my dog. They did a round of X-rays on her, gave her subcutaneous fluids, antibiotics, and sound advice to de-stress her that you don't find online. That was Tuesday evening. I didn't really notice the difference until Wednesday night when she had a full 24 hours of antibiotics and I was able to relocate her pups to a certified whelper. She started eating again, vigorously at that. Her internal puss discharge decreased by 95%, and her energy levels went back to normal. Now not even 66 hours later, I have my old dog back! She's jumping around like the puppy she once was! Thank you Doc! Please listen to these guys. They will save your dogs life!

    Really mixed reviews…read more 1st interaction was for a quote to bring my dog in because she chewed her butt raw. They were not the lowest priced but Sam showed genuine compassion for my pup. I brought her in They performed services and prescribed medication. When I paid, I felt very cared for by Sam and Dr. Aman. I had no issues. Easily perfect service, from them and the vet tech who did the work. 5/5* 1 month and 3 days later, I call this business back because I'd like to give them more business- that's what you do when you feel cared for. I'm not gonna bad mouth nobody, but whoever answered today completely turned me off from this place. Sam come train the weekend warrior. You don't tell the customer who states exactly what they want- which is a service you provide, that they have to jump through hoops to get it. (pay for an exam, speak to a doctor and assess if that's what she needs.). I know what my babygirl needs and wanted to go somewhere I thought I could trust. You made me feel like I was talking to a scam artist today. 0/5* My general consensus is that your experience will depend upon the employee you get when you call in. 50/50 for me right now but I'm unsure if I'll bring Kiona back after this call for a routine ear cleaning felt more predatory than caring.

    Jules Veterinary Center

    Jules Veterinary Center

    3.4
    (241 reviews)

    This seems like a bit of a repetitive review…read more The good: Very clean. Very nice. Great hours and availability. The docs seem to know what's going on. They have a lot of staff on hand and specific prescription food. Their response for prescriptions to send out to Chewy is also very fast. The bad: Most of the time I call and they answer and ask me to hold (unless it' an emergency). I hold and hold ... and HOLD. In fact I have held sometimes over 20 minutes and nobody every comes back to help me. Just because it's not an emergency and I am willing to hold that does not mean FOREVER! After you help your customer in line then it's my turn please. Oh also, you had better have a LOT of money because this place will not start with the basic things. They immediately head right to the easiest way to make as much money as possible. Cat got a wheeze and lost a couple pounds? Let's run bloodwork for $650. That all came back fine? Oh ok, then let's do an Xray for $650. All clear there? Doc basically refuses anything else but an exam of the GI for $750. We pass on the GI test and the breathing get's worse. Call back and now they want to start the process over again with chest Xrays for another $650. How about starting out small and do some steroids or an antibiotic first? I guess that's not going to make them enough money. Imagine going into a doctor and saying you have a fever and a cough and they immediately send you in for Xrays and bloodwork and CT scans and an MRI just for the hell of it. Hey Jules ... Not everyone has a money tree in the back yard.

    Amazing service. Friendly staff. I requested a new patient appointment and was seen within a couple…read moredays. The facility is clean. The doctors were informative and helpful with everything. So far so good with no complaints. They have an online pharmacy so you can order all your meds and treatment online and have it shipped to you.

    Banfield Pet Hospital

    Banfield Pet Hospital

    2.1
    (69 reviews)

    Dr. Madrazo at Banfield is the most compassionate, skilled, and caring veterinarian. She has been…read morecaring for my cat (now a senior kitty) since Dr. Madrazo was in Fremont. While it is never easy to see a beloved pet get older, the care they need by such an amazing doctor makes the experience worthwhile. I can tell my kitty loves Dr M. The banfield pet plan is a wonderful insurance plan. It covers a lot of treatments and diagnostics. Anything not covered is given at a 20% discount. Your pet is like your child, money isn't really a consideration. Doing right by the pet is the important part. The staff here are also quite helpful such as Raoul and Rebecca. Thank you Banfield for having one of the best doctors as your staff!

    If only there was a zero star rating…read more In a nutshell, the overall ratings of this location as 2 stars says it all. But here's our story: We took our cat to them for serious issues. Their temp doctor said tests needed to be done, but we should take him to VEG in San Ramon. So we did. VEG took care of him. Then I looked at the paperwork from Banfield before sending it to our insurance. The date of birth was made up because we were never asked. Then a bunch of items were marked as "client declined", which never happened. It's been 3 weeks we've been trying and each time we were told they don't have a way to get a hold of the doctor and he's the only one that can change things. When asked for the manager, we were told she was out sick. Each time it was, "she should be back in a couple of days". After getting tired of this, I called the corporate office. Got a run around and then transferred to a "care team member". I was told that someone should get back to me within 3-5 business days. 6 business days later, yesterday I went there and the receptionist said she was out sick. When I said I wasn't leaving without speaking with someone, she appeared out of the back office. Needless to say, she wasn't helpful, but was rude and said she was going to call the cops. And gave me a number to the corporate office (wrong number). I said she should and I called their corporate office at the correct number I had. The person told me she would escalate the complaint and I should hear back before the end of the day. Didn't happen. I called again right now and got the same 3-5 days story. Apparently the so called "care team" is a buffer to keep customers from voicing their concerns to the stakeholders. I asked the "care team member" what happens if I don't get a call back? She said without hesitation that I'd have to wait another 3 days and call again. If you don't think this is ridiculous, I don't know what is. When you read the above, a lot of questions about discrepancies will arise. The question to each discrepancy is "Why?" Why the refusal to correct? Why the lies? Why no return calls? Why they said they don't have the number to call the doctor they call all the time? Why? Why? Why? Finally, what is it they are trying to hide or avoid? If you care about your pet's health, avoid this place and any Banfield hospital.

    Taylor Veterinary Emergency

    Taylor Veterinary Emergency

    2.7
    (334 reviews)

    I usually don't leave reviews (unless my experience at a place was well enough to leave one) but I…read morethought this emergency vet clinic deserved one. Around 8pm on march 21st my cat started having trouble breathing and she started convulsing. She wasn't breathing until my brother would shake her to start breathing again. We rushed her to this emergency clinic but she sadly passed away in my brothers arms in the car just two minutes from the clinic. The team was fantastic. One of the members there who took my cat to the back let us stay there for as long as I needed and didn't judge me for crying loudly. My mother paid $600 in total for my beloved cat to be cremated and to have a clay print of her paws which in my opinion is a great price. About a week(ish) later we got to pick up her ashes and the clay print we were promised and I believe the team went above and beyond. I received a card with the team's signatures and a certificate of cremation.

    What a disappointing experience. My husband took our dog in for surgery, and what should have been…read morea straightforward visit turned into an extremely unprofessional encounter. Following a minor miscommunication regarding pricing from other staff members, an older employee became confrontational and began calling my husband names being racist to him!!. She even went as far as making inappropriate comments about our family and children. Regardless of any misunderstanding, there is never an excuse for staff to speak to clients in such a disrespectful and unprofessional manner. Instead of addressing the situation professionally and taking accountability for the confusion, the behavior we experienced was unacceptable. We entrusted this facility with the care of our pet and expected to be treated with courtesy and respect. Unfortunately, that was not the case. Based on our experience, I would not recommend this clinic to others who expect professionalism, respectful communication, and accountability from veterinary staff.

    Pampered Pet Grooming & Spa

    Pampered Pet Grooming & Spa

    4.0
    (212 reviews)

    I've just started bringing my Cat, Twinkle here for Nail Trimming after my Vet stopped doing it. I…read morelove the convenience of the walk in (1-4pm Tuesday - Friday) and the Ladies are very efficient. Depending on if there's other ahead of you there may be a short wait but as the Trimming itself is very quick you can still be in and out within minutes. The Parking lot can get a little chaotic.

    I've never given a bad review but.... I had been going to…read morePampered Pet in Tracy off and on since they opened with the dogs I have now and Barkley, my previous dog I had for over 14 years. Barkley got razor rash once & had a problem after his anal glads expressed long ago at Pampered Pet which resulted in vet visit both times, but other than those two episodes, I was satisfied and just wrote those two problems off as flukes until....I took my teacup Maltese there last September (2025). His first couple appointments were fine, but the last, he looked terrible, like a different dog. People who saw him afterwards thought it WAS a different dog, an old dog, not my cute little 9 month old Maltese. When I brought him in, I told Michelle I didn't want his face touched much at all, to leave his "mustache" and wanted his ear hair trimmed shorter, like a puppy. Well, they did the exact opposite; they left the ears long and SHAVED his face. He wasn't matted or anything. I paid the bill, including a $20 tip BEFORE they brought him out to me. I was in shock when they handed him to me. I left and on the drive home, I couldn't even look at him. But the more I did, the madder I got. When I got home, I immediately called Michelle and said, "you know I'm not one to complain and never have, but I was furious on the grooming job. That they did the exact opposite of what I asked and that he looked terrible." She said I could bring him back in and they'd trim his ears shorter, like I had asked, but the damage was done. I knew they couldn't glue his cute mustache and whiskers back on. All I saw when I looked at him was a dog that didn't look a thing like my cute 9 month old puppy that I had brought in. I told her I was too mad to bring him back in and I was just furious. She just said oh, okay. No offer of any compensation or anything. I had been a customer for over a decade. His fur, of course, has since grown back and he looks cute again. He is now a year and 5 months old and I take him to Muddy Paws on 10th Street now, where we have been extremely pleased AND they are a little less expensive and we've had much, much better experience every single time and much better cut than he ever had at Pampered Pet. Sorry, but it's the truth. I won't go back there. I don't know if there was miscommunication between Michelle and the groomer or what because I did tell Michelle the cut I wanted: face left alone, only cleaned up a little, leave his mustache/whiskers and trim the ears much shorter and the exact opposite was done. He was the first appointment of the day, maybe she was still half asleep, I don't know.

    Paws and Claws Veterinary Hospital - vet - Updated July 2026

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