Jeffrey Liaw, MD Terrible experience. My symptoms were…read morebrushed off, and the visit felt rushed and unprofessional. The doctor showed little interest in investigating my concerns and quickly suggested surgery. I left feeling disrespected and without any real help.

My 3 stars reflect a mixed experience. The technicians who performed various tests were courteous,…read moreprofessional, competent. Then swans in "Diego," who I believe to be a PA, not a doctor, since the women all called him by his first name. He explained NOTHING, just looked in my ears, contradicted the decisions and findings of the others, including an actual doctor who had evaluated my hearting a year previously. I felt disrespected and even afraid, treated like a subhuman. I am reluctant to have anything to do with an office that allows him to be with patients. "Interact" with would not be accurate, since he did not engage, merely opined, and not in an informative manner. He told me all the others were wrong, but not why, and not what was right. Unsettling and unpleasant.

Unfortunately I had to take an elderly relative to the Emergency Room (on Thanksgiving of all…read moretimes) yesterday. After reading reviews of several ERs within reasonable driving distance, Inova Emergency Room in Oakville was the best. The gorgeous facility is sparkling clean & tastefully decorated with trendy MCM furniture in the lobby. More importantly, I immediately felt at ease upon speaking with the front desk staff & my family member was seen within just a few short minutes. EVERY person we interacted with (from security & front desk employees to the custodial staff, several nurses, & the doctor) was warm, friendly, patient, thorough & kind. Bloodwork, an EKG, urinalysis, head CT scan & an IV were performed quickly & smoothly. Nurse Kayla & Dr. Antoon were exceptionally cheerful & professional, with a spectacular sense of humor that helped keep my relative calm & in good spirits. Thank you so much to the entire staff for doing such an excellent job!

Neighborhood ER trip. Teen popped positive for Flu A on a home test, so wanted to get started on…read moreTamiflu. Parking was tight, but validated at the intake desk. Guards were fine and checked our bag, made sure we knew about parking validation. Intake was pretty standard & courteous. Waited 5 min in lobby to get to the triage, and then an exam room. Facilities are new, clean, and modern. They were able to pull up our past health records on their database without issue. Quick vitals, followed by details checked by nurse & the ER doctor. Doctor confirmed we did the right thing. Minimal interaction, but thorough & it was a simple case of typical flu onset. Sent note in record to primary care Doctor. Out with Rx for Tamiflu & Zofran anti-nausea meds for pick up locally within 30 minutes. Efficient, courteous, accurate. Easy exit from parking. Definitely wheelchair accessible.

Very disappointed with the experience Overcharged for…read morelittle to no results Avoid this place and safe yourself time and money

Excellent care and attention to detail. Dr. Lee is the best podiatrist I've ever visited, and I've…read moreseen quite a few. He's got an impeccable bedside manner and is all about results. I highly recommend this business and particularly Dr. Lee. I often boast about the spectacular service and results I've received with Dr. Lee. I'm also giving props to my primary care physician for recommending Dr. Lee.

the office is clean, the staff is friendly, and I was able to get quick and quality care. The…read moreproviders took time to confirm my information, provided me with not just looking at me, but listening to me, and seeing me within 5 minutes of my appointment time.

Tried calling but no one answers the phone. Tried several different prompts. Decided to just go…read more The pain was bad and I knew I could not make it through the weekend without knowing how bad it was. When I entered there was a person with some bill discrepancy. It was a Friday at 5:30pm and they close 7pm. She let me walk in. They took X-rays but not weight bearing which I thought was weird. Everyone was super nice and knowledgeable. They referred me to a great doc and I got an appt Monday morning. Highly recommend if you are unfortunate enough to need these services.

I have been coming to this location for a number of years for multiple services. The staff is…read morealways friendly and the space welcoming and they take good care of their clients. I have always had great experiences with the technicians and front office staff for my mammograms. The only reason I didn't give it 5 stars is that sometimes finding availability in their schedule can be an issue. Sometimes, I have had to schedule weeks out and their office hours are not conducive for folks who work 9-5. However, if you have flexibility during the weekdays I highly recommend them!

This is not my favorite facility, but if I need imaging done right away, Tower is almost always…read moreaccommodating. I have had significant issues with charges being more than quoted over the phone, incomplete communication about authorization, deductibles, and other things. However, generally speaking, they have gotten the job done. I don't like that parking needs validation and they only validate up to 1.5 hours - and some mammograms take longer with ultrasound and additional imaging. They also can be a bit short over the phone, and fail to provide context that other radiology facilities might be more inclined to include. However, I do appreciate that this location has a broad range of services available and is prompt with answering calls and attempting to answer questions. Never my first choice as there are some amazing radiologist in the area, but a lot of them have inconvenient appointment times and can take months to schedule. I wouldn't suggest parking on the street, as the police ticket cars immediately when the meter expires. The parking garage is also an issue when going for a first mammogram as they tend to take longer. For subsequent visits, they are good about getting patients out very quickly while still doing what needs to be done. Though, you may feel rushed, I do like it better this way than worrying about having to pay for going over time in the parking garage. One thing I don't like about them is that they had been charging $20 for a CD to bring back to your provider. The other radiologists that I've been to have never charged me for a CD, so I was very disappointed as my provider was shocked that the CD costs exta and she prefers the CDs to go over the findings with patients in an extended consultation with lots of visuals - she apparently needs to CD to do this effectively, so I was not able to receive the same level of detail about my treatment plan that I previously received, due to having my imaging done at Tower Radiology. I hope that they reconsider this charge. Anyway, I think it is better to know what to expect going into it. I added an extra star for convenience.

I had my first appointment in Fredeicksburg Va. today with Dr.Rafii and assistant Brandi they are…read morerated five star one of the best. My anxiety was eased and I appreciate all of their wonderful service to all of the staff there.They have the right name Dynamic Foot and Ankle care. I would truly recommend them. Thank you. Rosie V.

If I'm being honest I would give 3.5 stars. Pertinent…read morepositives 1. Support staff, medical assistants are generally helpful, kind, and knowledgeable Negatives Not all providers are equal: I had one doctor who was just not my speed. He was very "bro" and seemed more interested in appearing cool, which is just weird for a professional. He also was almost always late and I don't like waiting every time. Luckily he left the practice. I had a decent experience with the second doctor. He was timely. They do want to upsell a bunch of things especially if your insurance covers it. Beware if you are not interested. One of the biggest negatives is trying to get in touch with the practice directly. It's almost impossible. I had a procedure done and understandably had a few questions afterward and left a message on the nurse line and never got a call back. TBH I probably would seek out another podiatrist office if I needed something else done.

After my knee injury, I was skeptical about starting physical therapy, but this clinic exceeded…read moreevery expectation. From the first visit, the front desk, the staff was welcoming and efficient. My therapist took the time to understand my goals and created a personalized plan that challenged me without ever feeling overwhelming. The sessions were a perfect mix of hands on treatment, strengthening exercises, and education about how to prevent future injury. I appreciated how they tracked my progress and celebrated each milestone with me. Today, I'm walking, climbing stairs, and even wearing my favorite dress shoes. (Smile) I was impressed of how I got back so quickly. I highly recommend this clinic. I know I rated this clinic a 5 Star, but they deserve a 10. J.RAMSEY

I have been coming here twice a week for about 3 months. I love the care I am receiving. The…read morefacility has an open space operation so you are able to see everyone and I enjoy that. You can really tell the staff here enjoy what they do. All the way from the front desk administrator, to the doctors & the techs. I am actually in awe at the friendly work dynamic they display. I also feel very welcome when I come in for my appointments. This physical therapy facility just gets it. They must be commended for their great work ethic, timeliness, professionalism and so much more. I always request my appointments for Dr.Kim, but I do get to witness the work styles of the other doctors and they seem to also love what they do. Keep up the great work, it is noticed! I was referred by my mom, my brother and my grandmother, who also came here for pt. I see why they recommend PhysioCare in Brandywine. I love it here! I also recommend that others seeking physical therapy/rehabilitation care check them out! RUN, don't walk! Crawl if you have to. They will have you feeling better in no time.

I have to give only 1 star because the billing staff and practices negate all the professionalism…read moreof my doctor (Jackson). The billing manager submitted my bill to Medicare with an incorrect code so the practice sent it to me to pay instead. Despite frequent calls to request that they resubmit with the correct code, they never did and instead sent my bill to a collection agency. The most offensive part of this experience is that I left the billing/insurance manager in the Alexandria office three voicemails begging her to call me so that I could explain what Medicare explained to me. She never bothered. The practice manager promised me this morning that the billing manager would return my call this time. They close in an hour and have yet to hear from her.

I've been to CWC Alexandria Office on and off for 16 years. I've always like this office. The…read moredoctors had been great to work with and the staff had always been very efficient. My last visit earlier this year (2025) went fine. The doctors were wonderful as expected. The office staff functioned well, but appeared to be frustrated or under a lot of pressure of working very little guidance. The billing department was another story entirely. They took advantage of patient's and medical doctors' ignorance of insurance codes and handed me a mass bill with very little work done. It took me months with calling and leaving messages in order to get to talk to anyone in billing department. My ratings for: + medical doctors: 5 stars + medical staff: 4 stars + billing staff: 0 stars