Went to this location to pick up a chair/bed dozer since the town location sold me one and was out…read moreof stock there. Friendly salespeople helped load into my suv and we were on our way! Very easy. You can backup on the side near their gate and they forklift your item to you.

workers are funny and nice to be around. THey are hardworking especially brian in the lumber/screen…read morearea. Would take 15 days to finish but he was able to get it done the next day. Highly recommended and it is very convenient and local so I feel good about the quality and service I get there. The screens were great when I got them and they will last a long time. Very happy with the purchases and I can see a huge difference between here and lowes/home depot.

We prefer to shop and support this local business. This location is clean, well stocked, and every…read moreemployee that we have encountered, provided great customer service. There's lots of free parking and carts are available to easily gather all the items you need. Aisles are wide enough to browse with your cart too. Majority of our gardening needs have been met here. We are so pleased that they sell locally made potting soil, compost, and even native plants. From time to time, we had small projects around the house and City Mill carried what we needed. They have a variety of home improvement products that are similar to a national chain, so why not support the local shop :)

The City Mill stores are locally owned home improvement stores located on Oahu. Founded in 1899 by…read moreChun Kun Ai, there are presently 8 locations: Honolulu, Kaimuki, HI Kai, Kaneohe, Mililani, Pearl City, Waianae, and Ewa Beach. Chung Kun Ai was its president until 1961; then his youngest son, David managed it until 1991; and now David's son, Steven, serves as President and Chairman, assisted by his sister, Carol Ai May. City Mill HI Kai opened in 1993. It currently sells furniture, lumber, building materials, key making, propane refill, paint, jalousie cutting, electrical, tools, plumbing, window screen service, and more. How did it get its name? Prior to WWII, Chung Kun Ai owned the only rice mill in HNL and the largest in HI; hence, the name City Mill. After the war, City Mill focused mainly construction materials, but kept its name. While it cannot compare with the size of the big box retailer hardware stores and may be a little more in cost, we shop at city Mill due to the following reasons: * Local expertise and service. Their staff is friendly and knowledgeable with the local unique needs and can offer advice and guidance on projects that must meet local building codes. While there were periods of staff shortages during and after Covid, we've found staff in their red aprons to be very helpful. For specialized projects and making of keys, hubby tends to ask older employees or seasoned workers, as they seem to know more and appear to focus on details. And when I was browsing through the aisles, several red-apron dressed staffed asked if I needed any help. Nice! * Community focus. City Mill partners with local community organizations and provides donations based on request. Via the Chung Kun Ai Foundation City Mill has given back to University of HI agricultural programs, Palama Settlement, Food Bank, churches, scholarships, and more. * Convenient locations. With 8 stores across Oahu, City Mill offers convenient access for residents and saves time and gas to having to commute to the big box retailers. * Curated selection. While City Mill's inventory is not as diverse and expansive as the big box retailers, its product selection is carefully chosen to meet the needs of homeowners. If you're undecided on what you're looking for, it's a good starting place to see what is available. They even have educational toys and inflatable pools (seasonal). City Mill also carries some of the home storage containers and kitchenware that new venture that the Ai Family started called Simply Organized in Kahala Mall. The layout of the store is well organized. * In-store pick up and delivery. Online ordering with in-store pickup and delivery make it easier to get its product. They also use the latest technology to track their inventory. * Community events. City Mill's Facebook page features events and promotions that highlight their products and connect with the local community. There are garden expos for demos and meet vendors, Father's Day Keiki workshop, anniversary specials, how-to workshops, product expos, hurricane preparedness, and more. * Energy efficiency focus. City Mill has partners with HI Energy to promote energy-saving products and rebates, such as water-saving tips. Hours of operation are daily from 7a to 7p. Located in the ewa end of HI Kai Towne Center anchored by Costco, Ross Dress for Less, and McDonalds, lots of free parking available that are shared by its tenants. As City Mill is by itself, parking is always available, esp when you have to purchase bulky items. You can use a separate exit when purchasing garden supplies or lumber. It is assuring to have a City Mill a couple of miles from my home! No need to spend unnecessary time and gas to drive to town to a big box retailer! And with helpful customer service, City Mill provides us with our home improvement needs. Support local!

Still a friendly place, super helpful, get to know you staff...After many YEARS in remodel and many…read morefaux pas, Shane in the paint Dept has been great, the other staff always laughing and friendly too. If they are out of an item they really try to accommodate you; if something is too heavy--they HELP. Not so in town!!! Kaneohe is da bes's! aloha

The neighborhood hardware store…read more In it's prior life, this little commercial complex consisted of a hardware store and a small supermarket. This site eventually became the City Mill location we know today. For residents in the immediate neighborhoods, this City Mill has a magnet draw for your hardware needs. They have decent sales and the staff is friendly and usually pretty knowledgable. They have a good selection of items for your hardware needs whether it be paint, tools, bathroom or kitchen fixtures, etc. They have a decent amount of parking, but it can get challenging at times. If in the Kaimuki area, definitely a place to check out for tour hardware needs.

I previously wrote the Tale of the 10 minute lawnmower. That situation has been resolved and here…read moreare my other notes: - This location is super convenient, and the staff (with RARE exception) has always been SUPER friendly and helpful - including the mower mechanic who called me. Even when they didn't stock what I was looking for. Lots of good things to say...

Yes, I trim my own yard. So when my youthful Stihl Trimmer no longer cooperated, the team at…read moreKaimuki Ace came to my rescue! While they carry a number of Stihl Trimmers for sale, Tyler told me that all I needed was the replacement head. Sadly I came at a time that it wasn't on the shelf so he offered to special order the part for me. When it arrived, Tyler gave me a courtesy call to come in and pick it up. When I arrived, Roy was the helpful associate. I paid for the part, which was very reasonable!! Then I asked for help to remove the broken head and install the new one. Just like that, all done and I'm back to trimming my own yard :) Thanks guys, I really appreciate your stellar customer service!

I seen a post of Facebook about Chen's Store. I got super excited because I've been wanting to save…read moresome pictures in this laptop that I had for many years. Called Jeffery (owner) spoke to him and told him what kind of services I wanted. I just wanted to save my pictures I told him. He said ok, come at 1. He does only appointments because of covid. I got there, parking is a little hard to find but I parked by Goodwill. I paid a $45 diagnostic fee. He said he will look into the laptop more and if there is anything else that needs to be done he will call me. 20 minutes goes by and he tells me this computer still good!!! You want to save it or just save pictures. I said whaaaaat save it, how much it that gonna be?? Anyways, I got a new hard drive with a bigger GB, new charger for laptop (I lost the original one), newest windows update, practically a new laptop!! All of this for $300. And I got my laptop back by 3:30. I'm thankful and very happy happy happy!! Having my pictures saved was everything, but to have my laptop working new is a miracle. Mahalo Jeffery and wife!!

Excellent, fast, honest repair of my laptop. My computer was completely locked up. Chen told me…read morewhat the cost would be, gave me options on the repair, fixed it within two hours and provided me with thorough instructions. Definitely recommend and would use his services again if needed.

I grew up skating and haven't done it for 43 years then I found KIHA…read more JUST SKATE THIS PLACE IS GREAT! The staff are very nice, a session for only 10$ and only 5$ if you need to rent either inline or roller skates and if you have the energy only 5$ for the next session. One bummer is there only open Fri, Sat, Sun for JUST SKATE skating.

Great selection of brands. Great people who run the shop. Got to talk skate nerd talk with Josh who…read morethen hooked it up with some shop stickers with our purchase. If you need skate goods when you're in Oahu, make you way to Kailua and support 808.

I had to go into this location for a specific paint color since no other stores had it. The two…read moresalesmen I encountered were very pleasant and friendly. Brandon, assisted me with my purchase and kindly offered to help me out to my car. Even though the location (Kaneohe) was not ideal for me (townie), the customer experience made up for it and then some.

Very prompt in mixing desired paint. No issues. They answer questions and helps with suggestionsread more

The Hawaii Kai location is much more peaceful than Iwilei. It's easier to find parking and the vibe…read moreoverall is chill. I can always find a parking spot near the entrance. The staff are friendly and the store is organized. The lines here tend to be shorter than Iwilei. The hard part about Costco is the inventory varies by warehouse. I've seen some things at Iwilei that are sold out at Hawaii Kai (and vice versa). It feels like you have to go every month to scope out the new merch. I've found luggage and a 2-pack of Kohler trash cans before. The quality of the merch is excellent and if you need to go back, the warehouse can do a price match if the item goes on sale within 30 days of purchase.

One of the first stops to any trip to Hawaii is to load up on supplies at Costco to bring back to…read moreour hotel. We arrived Thursday afternoon, and to my surprise, it wasn't busy at all. Huge parking lot, easy to navigate and only less 15 minutes away from our hotel in Ko Olina. The fun part about going to Costco's in other states is to see how localized some of the selection is. While they had your standard costco stuff, the one thing we always come for are the shrimp chips and the Cookies in Paradise Furikake mix. No shrimp chips unfortunately, but they had hella bags of the furikake mix, which we bought multiple of for the trip and take home to family. It's easily one of my favorite snacks of all-time and we've struck out the past couple trips to Hawaii so it was nice to see it's fully stocked here. Bummer that they don't have anything special at the food court, but other than that the Costco was neatly organized and had exactly what we needed when it came to buying waters and alcohol.