Best of the best. They do not cut any corners and fixing your vehicle correctly is top priority. When the local classic car club entrusts a shop with their gems......it speaks volumes about care, courtesy & capabilities. Harlem & Division (& owner Bob Sloan) are the best! read more

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The people who work here are so incredibly nice - I called them ahead of time to make sure they could take me for an oil change. They said they'd have my car done way before 5pm, when they closed. Once I arrived, I was assisted right away. I handed off my keys and was on my merry way, doing my Saturday things (unfortunately, work). 3 hours passed, and I still hadn't heard from them. Another hour... so I call them. He said they had my car long done (but how was I supposed to know??) So I headed back and the checkout process was seamless. I am new to the area, so I brought in the $20 movers special. I ended up choosing synthetic oil, which is what I usually put in my car anyways. The total came to be ~$75, which is basically equivalent to what I normally pay without a coupon/special. Very nice people and did the job, but didn't see the point of the coupon! read more

I had a tire with extremely low air pressure. Upon heading to a gas station to put air in the tire, I discovered a large nail in my tire. Never have being in this situation before I wasn't sure where to turn. Never the less, it was a Saturday afternoon and I was worried I wouldn't be able to get any service until Monday morning. I called Harlem and Division Auto Repair first - John told me to come on over and he would take a look at my car. John and another gentleman (I didn't get his name) where both incredibly nice and professional. John told me upfront that if they were able to patch the tire it would be $60. I didn't think that was too outrageous and was definitely cheaper than the cost of a new tire. Within 45 minutes, maybe even less, my tire was fully patched and ready to go! This was my first time at Harlem and Division Auto Repair and I will definitely be back! read more

Good mechanics, but they take forever and have no respect for your time. They do not live up to their delivery promises. I took my Jaguar in before Christmas with the promise of it being done in mid-January. They had not even started it by the end of January put promised it by end of March at the latest. I eventually got my car back until June AND they made a joke about having it as long a it takes to make a baby. It was a big job ( engine replacement), but I expect any professional to live up to their promises and they weren't even close. The same thing happened a few years ago when I took them my corvette. My bad for using them again. I think Bob is a very skilled mechanic and a nice guy, but if he can't keep his word to me repeatedly- then he is more of a frustrataion then a useful mechanic read more

RIP OFF. I paid 30 dollars just for changing a bulb in a blinker. When I asked why do I pay so much the mechanic told me 'thats the price you pay for a fast service". Thank you so much for your "fast" service. NEVER AGAIN. read more

A+++ service! I recently moved to the Chicago area from Texas and obviously am not used to the weather conditions. John took care of me with my oil change and told me what kind of wiper fluid I needed for freezing temperatures. He also walked me through everything I would need to know for care of a vehicle during harsh weather conditions. I appreciated John's service and care when speaking to me because I didn't know anything. I was very pleased with the timeliness and service performed. Also the price was very fair. I will be coming back and will refer other customers. read more

Rip off and Disrespectful. Overcharging on parts and labor on the simplest Jobs; giving disrespectful remarks when asked, "why so much?" You never got my consent to work on my vehicle for this price; if I had known you were charging me $50 for a simple fix, I would have said "no thank you" and gone to Jiffy Lube. I understand we have bills to pay, but overcharging customers on the simplest Job is not the way to do it. I hope you become more humble and kind - that's how you'll become a reputable business. Yelpers, be cautious: Get the price first before saying yes. They can not work on your vehicle without your consent. They have been reported to the Better Business Bureau. read more

Harlem and Division is not your average corner gas station. FAR FROM IT. They have maintained our cars (foreign and domestic) for many years and have yet to get stumped by ANY problem. They are master diagnosticians and quick about it too................. They keep great records of ALL their work which helped get us a hefty rebate (we're talking $1000s here) when Honda lost a class action suit for faulty CR-V air conditioner compressors several years ago. Bob and John and the rest of the staff are very friendly, communicative, never testy when I get long winded describing a problem and last winter even solved a snowblower problem for me and refused ANY payment. I highly recommend them. read more

Higher prices than I like but service you can trust and done right. These guys rock. I send my whole family to them esp. for American cars. Honest John and that other guy are direct, hard working and TRUST Worthy. Drive safe yawl. read more

I highly recommend these guys. Bob and John and crew have taken excellent care of our cars for many, many years. Their knowledge and workmanship are tops. They are extremely honest -- I've never felt that they suggested anything unnecessary. They are friendly and very service oriented. They keep you informed about progress and cost. I would recommend them to friends without hesitation. read more

This garage is unbelievably expensive and a Rip Off! Harlem & Division Repair charged my elderly father $959.89 which when compared would have only costed $240.40 for the same job at a Melrose Park park garage (an overpayment of $710.00). My father owed the 3rd job which they wanted to charge $349.99 additional. I obtained a quote for this and found the Melrose Park garage would only charge $148.74.The owner did offer to match the rate of the other garage for that job which was already more than double so already making a hefty profit. So on the overcharge of $710.00 he offered $67.43 and finally agreed to refunding only $100. of the over payment of $710.00 resulting still in my father overall over 3 jobs overpaying $447.76 for this garage compared to his normal garage. read more

Omg - what a rip off! I'm in the process of reporting these guys to the better business bureau. $125 in labor to replace a battery and more than $300 to replace an alternator. And of course the $65 for the diagnostic to tell us we needed a battery and an alternator. I know these guys are not rocket scientist but when we come in with a dead battery and tell them we have a problem with the alternator you would think they could bypass screwing us for $65. These guys are con men. Beware read more

Beware of this place. Listen to me, to Victor A. (2/13/2016) and to Kate K. (12/22/2015) Also, do not take your Audi to this place because from my experience they have no idea of how an Audi works. Not even changing a bulb. Call a dealer first, it will be cheaper and safer. If you have an Audi, consult a dealer first. A dealer is cheaper (I would have saved $60.00 today) and knows that to do. Today I took my Audi 4 2009 cabriolet to Harlem Division Auto Repair to replace the left front turn signal light because the closest Audi dealer is in Westmont. I asked whether they service Audi, and the answer was Yes. I asked how much it would cost me and they said not over $100.00. A few hours later I called to inquire whether the car was ready. They told me that they were still working on it and to come in about 45 minutes. The car was ready over an hour later and the bill was $171.38. I was very upset. They told me that I had misunderstood and what they said was that the cost would be "over $100.00", which of course does not make any sense because if you ask for a cost you want to know the upper limit, not the lower limit. Over $100.00 could be anything, one thousand, ten thousand or a million. They had removed the left tire and told me that had no idea this was necessary. So, their knowledge of Audi is very limited, if it exists at all. I called the dealer in Westmont (phone 630-537-0310) and I was told that to replace the left front turn signal light in a car like mine takes about half hour and cost exactly $115.37 (!!!). Sixty dollars less than what I paid to Harlem Division Auto Repair. So, if you really want to go to Harlem Division Auto Repair, make sure that you have an estimate that includes also the higher limit. Or request that they call you if the cost is higher. I spoke to them an hour before the car was ready. Why didn't they tell me? read more

I have an older model car and need to keep it going on a budget. These guys are reliable and work hard to get the job done right when my car has problems. They are a very trustworthy shop. Great car repair in a convenient location in Oak Park. read more

My cars serpentine belt was on the fritz and I knew I couldn't drive my car very far. Honestly I initially went to this place because they were the closest. I finally found my car guy. The gentleman that worked with me was very patient, explained everything to me, even showed me a picture of what was wrong. Very nice customer service. read more

Bob and John are the best. They are quick, affordable and do quality work. They have worked on all the cars in my family without an issue. They're a great local resource for all your car repair needs. read more

I discovered a disturbing sound early on a Saturday morning and needed my car to be drivable on Monday. Bob made room in his schedule for my car, even though I was not one of his regular customers. (I will be now!) He diagnosed the problem, explained what had happened and what needed to be done, got my approval for what it would cost, fixed it, and gave the car a thorough road test, all before the end of that same day. I've been looking for a trustworthy local mechanic for some time, and I believe I've found it here. read more

Horrible experience!!! I needed help with a flat tire. I live close to the shop and had heard good things about this place, so I walked over to get some help. BIG MISTAKE!!! I have never experienced such horrible service in my life. I asked if they had a portable air compressor so I could fill up the flat donut on my car. I needed to get to the tire shop where I originally purchased my tires because I have road hazard replacement there. The owner Bob laughed in my face and told me that because I wasn't purchasing a tire or buying gas from him he couldn't help. Mind I live next door to this place, literally. I then had to drive my car around the corner on a flat to his place to put air in my tire and still got no help. While I was there a white women came in and the guy behind the counter came out and put air her tire. Apparently, Bob couldn't help me because I'm black. If you are African-American this is definitely not the place for you. Horrible, HORRIBLE service. read more