The test of a solid service / repair business is if they guarantee their work. Fixed Appliance…read moreRepair fits the definition. Our washer was on the fritz and was repaired. A few days later it was acting up again so we called and without hesitation the repair person came out after business hours to check it out and resolved the issue. It was operator error yet he charged us nothing for the visit. We highly recommend this business to handle your appliance repair.

I called this company to do a repair on a commercial refrigerator at work and was very pleased with…read morethe service. They got a repairman out the same day and the repair was made at a fair price. Last week I had to call them out for the dame refrigerator. It somehow quit cooling. Well, it turns out that someone had accidentally switched the refrigerator off. The repairman recognized this in minutes and showed me what had happened. He didn't even charge me for the call. Now that's awesome, honest service. I intend to use them for all of my future appliance repair needs.

I made an appointment for Deep South to troubleshoot and repair two appliances…read more Mark showed up ready to go, tool bag in hand. He troubleshot both my dishwasher and my washing machine. Fixed the washing machine and gave me guidance on the dishwasher. Overall, it took two trips, but I've now got my appliances back online for a fraction of the cost of replacement. Great value and a job well done!

Bob was very kind and knowledgeable and I would recommend him to anyone ! He also gave me good…read moreadvice for my next appliance, was prompt, and treated me respectfully....something lacking today. Unfortunately, the part my dryer needed is no longer made, but he showed me exactly what to look for in the future. I appreciated him greatly.

Great guy. Swapped out my gas stove top quickly and skillfully. His pricing is good as well…read more Including a picture of the new GE gas cooktop after installation

This was the 3rd company I had out due to a dryer not heating. When I spoke with Walt at Chatham…read moreAppliance he asked questions and was very well trained in appliances I could tell right off considering the other 2 never asked a question. He quoted the cost and that was the charge. He came the next day, was through and explained as he went what each step was. He gave me some friendly advice anytime I am asking someone in my home, read the reviews. That in itself warrants 5 stars. It is difficult finding trustworthy people these days but I told Walt to let himself out. I trust this company and cannot say that about many and I will refer anyone to Chatham Appliance Repair.

I was very pleased with their service. The first technician, Dan, identified the problem with the…read morecooling of the refrigerator quickly. The second technician, Oleg T. came a little later, and replaced the compressor and did a few other things. Same day service and the fridge has been working quite well since the repair was done. Definitely a 5 of 5 rating.

They came to my home to fix an issue with my oven. We had to order a part so that took about a…read moreweek. Once the part arrived, we scheduled the follow up and they came an repaired it quickly. Joseph did a great job and went above and beyond during his service call. Very knowledgable. Appreciate the service.

I put in Yelp inquiry to have a repair done on my ice maker. Dmitrii responded quickly and was up…read morefront about any service charge. He is very competitively priced. I appreciated his being honest about not being able to service my model. In the past I've had company's come out to tell me they couldn't work on my appliance.. something they could have done remotely... and then charge me for the visit. I'll keep Frost Fix in my roledex for future jobs. Thanks, Dmitrii!

I'm rating a 2 only because I don't know what their actual work is like but I was slightly upset…read morewith Frost Fix when I had an emergency need to get a refrigerator fixed and I had called upon Frost Fix and another company. The original company I asked said they could not be there till Saturday (a day later) and if they wanted to get to the parts store that they would need to go to the parts store that day (Friday) to make sure they got the right parts. I then said I'm going to shop around and I'll call you back. I called Frost Fix at around 9am on Friday telling them I needed the refrigerator fixed, they asked me my address and number and then they gave me a time frame for THAT day Friday 4-6pm! I was relieved because that means I could get the refrigerator fixed same day! Well come 5pm I call Frost Fix and ask "Hey just checking on a time you would arrive?" And they stated that the location was way to far and they would not be coming out there. So at that point I had wasted the whole day and I could no longer call the other company to come Saturday since they were booked up at that point. I guess my point is, if you say you will be at a place please be there. When a customer shops around they are looking at a few things, timing, price, and quality of work. When you say you will be at a place you need to really make sure you can make it. Because there are other companies in the area that a person can call and if you state to a customer you will be there, they expect you to do so. Please just be more vigilant about that in the future. I cannot comment on the craftsmanship or quality of this companies work though.

They were quick to reach out to me when I requested help and had someone at my house to fix my…read moredryer within 2 hours. David the technician did a great job - he was very efficient and friendly. I think they were a little expensive but I didn't mind paying a little more for high-quality, fast work.

David was fantastic. Amanda was easy to work with for scheduling purposes. Will use again for…read morefuture needs. Thanks again!

I had an amazing experience with Moncrief Heating & AC. We purchased a new AC unit from Moncrief…read morelate April. It runs great and we've had zero issues. Our sales rep, Mike Jnofinn was incredibly professional and responsive. Our installers were timely, informative and did excellent work. I highly recommend Moncrief Heating & AC, and especially Mike Jnofinn.

Old company =Extraordinary Charges & Rigidity. A transactional relationship…read more I own 2 businesses in ATL and chose Moncrief based on what I perceived their reputation to be in ATL for a simple AC drain line & pan clear and clean at one of my locations (2 yr old unit) and to get a maintenance agreement going for each location. Appt was easy to schedule and I was informed a $199 fee would be due for the trip. Having lived on this earth 50 years, my experience has been trip fees are applied to work performed- NOT SO WITH MONCRIEF. First tech arrived with the wrong size ladder and couldn't service our location and immediately left- no problem, mistakes happen. The lack of same day follow-up from scheduling was a surprise. A text appeared next day that someone was on their way. Tech quoted $363 to clear the line and clean pan and informed the $199 fee was on top of that. I asked abt the maintenance agreement and he informed he would quote but they were absolutely inflexible to view these agreements or transactions together. Why would I reward the business charging me $563 for a drain line clear and pan clean with 2 annual contracts? Spoke to someone else but needed to transfer me to another "department". I led service and sales in a Fortune 500 and was never this inflexible with valued clients. I asked that my recorded call be shared across the org with feedback on their practices, I didn't need to route their org.

Roddell was great, friendly, knowledgeable, helpful and did great work. He performed all the…read moreservice requested perfectly and had great recommendations to improve the performance and protection of our system. Hope we get him for all our calls!

This is an update to an 8-year-old review. My first interaction with Kennon was when I was trying…read moreto purchase my first home, and I requested an evaluation of the HVAC system in the home I was interested in. That evaluation was part of several issues that led me to run away from a money-trap property. Eventually, I found a home to purchase and have used Kennon for HVAC work since. My AC decided it was time for a stunt in the middle of the hottest week of the summer on July 3rd. Kennon was running holiday hours and staff for the weekend, not surprisingly, but they still managed to work me in and quickly replaced the capacitor. Christopher was quick and very kind.