Our team had a fun experience at the location. There were a lot of go cart activities at the…read morefacility. The food was good and the service was friendly and helpful. It's a fun place for a team building activity. I would visit the location again with or without my co workers.

Do not go to this location…read more I had one of the sketchiest customer service experiences I've ever had here. To keep it short, my wife and I arrived and purchased two rides. My card was charged, but I was then told they couldn't see the payment on their end and refused to let us ride unless I paid again. The first charge had already processed, and I even showed them my bank statement, but they wouldn't accept it. Since it was my wife's birthday and we didn't want to ruin the evening, I paid a second time so we could ride. Later that night, I lost my wallet. Thankfully it was found, but when I got it back, the $200 cash that had been inside was missing. I know it was there because I originally tried to pay with cash and was told they only accepted cards. When I brought these issues to Phillip, the manager, he was dismissive, rude, and took no accountability for the situation. As for the duplicate charge, they denied any responsibility and refused to refund it, despite the charge clearly appearing on my bank account. I ultimately had to dispute the charge through my bank, and after more than a month, the dispute was resolved in my favor. Based on my experience, I would strongly recommend staying away from this business.

Pretty solid experience. Customer service was great and the life guards were active. I feel like…read moreit's spaced out better than the other location

We visited on a Saturday in June and left disappointed by the overall condition of the park. While…read morethe attractions were open and the kids still had fun, the facility appears to be suffering from a lack of maintenance. Many of the lounge chairs were either covered in bird droppings or had broken straps. Several inflatables felt noticeably underinflated, and many areas looked dirty and worn. The large screen at the wave pool was also missing, which added to the impression that upkeep has been put off. This park has a lot of potential and is conveniently located, but right now it feels tired and neglected. For the price of admission, I expected a cleaner and better-maintained experience. I hope management invests in refreshing the park because it could be a great family destination again.

I am glad we took our daughter here for a fun day. She enjoyed her visit here and so did we. I…read morelike how it's newer than other kid gym play places, open and spacious, colorful, and very inviting. The staff who helped us check us in was really nice. All we had to do was sign a waiver for the everyone in our party and pay admission for our daughter to play. They have an area that you can book for birthday parties, which was really cute. We will definitely be back for another play date soon!

This is a small play center in McKinney Texas. Therefore it's really crowded fast especially are…read morevery hot days that reach over 100F. I found this little place on Instagram my daughter list three wanted to try it out. in the words of a three year-old it was very fun. As a parent my only issue was the size of the facility, it is small inside and therefore there are limited toys and it's hard to move around once it's very crowded. Overall, my daughter had fun and that was the most important part. For $20 you get to play for two hours trust me you would be tired. We left after 90 minutes , overall this was a cool spot however, I know other play centers that are closer to my home address which cost the same amount and is way bigger. Overall, I gave this spot a three this was because the facility is very small.

Came here with the kids during spring break. Really cool place, they have some fun rides for kids…read moreand adults. We enjoyed the roller coaster, playing games and exploring the place. Overall we all had an amazing time here. I did spend $20 on the Skittles machine, which is expensive but made the kids happy. Check them out!

We went on a Friday from 11-1:30. We took 20 special needs adults and 5 employees. This had been…read moreplanned for over a month. Cards were quickly handed out. The package we received $10 in video games (no prize games) and unlimited attractions: golf, rides, laser tag, go carts There were 2 attendants that appeared to be working. One stayed at the cars -it was the most popular-possibly because there was an attendant there so it looked operational. All other attractions we had to go find an attendant and that was quite difficult. Plenty of employees walking around but none working attractions. We finally found one person and she seemed responsible for all of them. So only one ride at a time could be operated. That is ridiculous since we paid for unlimited and only one closed at a time. Pizza was supposed to be ready at 11:45 -we had 1 sorcerer for more than 30 people! Too much for one person. Pizzas were not delivered until 12:10 and only 2 at a time and were served 2 slices at a time by waitress. We then had to wait to get 2 more pizzas. So we spent A LOT of time waiting for rides and food and very little time participating in the activities. Pizza was terrible -think kid pizza. Not one participant asked for seconds. Worse than Main Event pizza It could be improved with staff! And better food

I always struggle reviewing businesses and separating the people working (who were great), from the…read morerides (which were sparse) and the location (which was abysmal since it could take over 2 hours to leave the parking lot). So with that said I'd like to level set what you should expect. The park is clean, reasonably priced, and has about 4 rides you'll write home about. The park is mainly limited by space since it's in the greater Dallas area. It was fun and you'll make memories. But it's best to take this park for what it is and not compare it to other parks. It's great for 4-7 hours.

This company sucks. Bought tickets online and it had me save them to my Apple wallet. After paying…read more$42 for parking we entered the park hassle free, we were not given any physical indication that we were fast pass which is odd. This park relies on technology to work which blows my mind when it comes to customer service. Well 3hrs into the park, rides were closed or not working. Finally got to a ride that was and sure enough the digital pass doesn't want to work since apparently it has to be scanned at every ride. God forbid someone take the fast lane that shouldn't be there. Although my tickets said fast pass, the date and order number, we were told we need to exit the ride and go to customer service. Customer service if you can even call it that is also useless. I was told by 2 different workers that they "unfortunately don't do refunds" oh you bet your ass you're going to give me a refund. I did not pay $350 for nothing. I continued to ask for rank up until I was talking with the regional manager that finally said she'd get me a refund. But not for parking. I asked for a card to contact corporate. Who never responded until I made a Google review. Finally they tell me no refund for parking. Although they were at fault. Nothing to sweeten the deal. I don't care about the money as much as principle. I worked in customer service for 10 years hell even as a construction project manager I'm still in customer service. This right here is not service. This park absolutely sucks. Don't waste your money or time, they don't respect yours. So disappointing. I was really looking forward to this too. Typical business profit over people. I won't be sad to see them go out of business, I'll build a data center right where they are at.

We had a really great experience at Fritz's Adventure. The facility is clean, well-organized, and…read moreoffers a fantastic variety of activities for everyone. The staff was incredibly helpful throughout our visit. Definitely a solid four-star spot!

2026 - Review #14…read more Booked a field trip here and my students had a blast. I worked with Kimmet to organize the whole thing and she was kind and attentive during the entire process. She answered all my questions and made the booking process seem less. Minus 1 star for our ticket mix up. We booked the all access package and by the time it was sorted out the All Access attraction (Tree Top) had a long line and wait. Also minus 1 star for the staff help, there was one lady at the front with red hair who seemed to have an attitude every time I came to ask a question. With 90 students and over 20 adults quite a bit of questions arose and some things were unclear. It would be helpful to assign a staff member to each field trip group to limit having to speak to multiple staff. Lastly, be mindful of the tunnels. They are fun however, we had middle school students present during our visit and they were making out in the tunnels. Better lighting could help fix this with a reminder to chaperones and parents to keep an eye on their children. Highlights - Massage Chairs - Plenty of space for student to run and explore - Activities for everyone - Snacks Bar

Yelp 100 Challenge - # 28…read more Located in the Shops of Willow Bend, the Crayola experience is a nice indoor area for a kid that enjoys coloring. This location offers single day tickets or annual passes. In my opinion, if you purchase the annual passes. It is equivalent to purchasing two single visit tickets. With each visit you receive two coins to be used throughout and a clear bar to hold all or your items. You can create a ring or race car crayon. You can create melted crayon splatter art. There is a coloring station, chalk area, watercolor painting, and a small indoor play area. It is a nice indoor area to take kiddos to beat the outdoor elements and still have fun. Snacks for purchase with surprise crayon visits for photos.

I would recommend getting the annual pass. The general admission is about $27 verses annual pass…read moreabout $45/person. It's an easy activity for the children and there's lots to do inside. It does get quite busy on the weekends. As you enter, you receive two coins - customize a crayon or get playdoh from the vending machine in the middle of the facility. The crayons make a cute gift for all ages. I made one for my husband and a friend and they absolutely love it. The activities we have today is nothing compared to how we grew up! The staff were patient, kind, and helpful. Thank you for making the experience great! One of the things I didn't like were the playgrounds. I went with a four year old so naturally we went on the playground suitable for her age. I saw bigger children on this one and children not supervised by their parents. I didn't like how it was monitored.

Such a fun place for an afternoon activity with small kids in DFW!…read more My friend and I brought my niece for the afternoon to the Peppa Pig Theme Park. Parking was easy (around $6) and all of the staff were incredibly welcoming and friendly! The park is pretty small, but easy to navigate and pretty clean. There's about 5 rides, a playground, and a splash zone. We did all the rides and some time in the playground, which took around 2ish hours. They also do free shows with Peppa that were fun and covered from the heat! I took one star off due to the price. The ticket was expensive ($30ish) for such a small park and the food/drinks were expensive too. Luckily, you can bring your own food and drinks, which is what we did!

Cute theme park for babies & toddlers (especially the toddlers)! Majority of the rides are open for…read more34-36 inch (with adult rider). There is also a big playground area, splash pad area, and indoor area to "ride" bikes. Overall, my 3-year-old loved it! You can bring your own food, but there is a diner area inside too with pizza, nuggets, mac&cheese, hamburgers, and chips. Only negitive was the park opened at 9am, but the splash pad area didn't open until 10:30am due to short staffing. While I get the short staffing issue, when we asked why the area was still closed and when to expect it to be running, the 3 workers standing at the splash pad entrance were really rude and would tell us anything useful. We eventually asked a manager and they kindly gave us the answers we needed.