Still my go-to theater, I always get the DBOX seats. The motion-enabled seats make you feel like…read moreyou're in the movie, sure you pay more for the seating, but it is worth it. I always get the child's popcorn box: mini popcorn, fruit snack, and a drink. It isn't too much, and satisfies the "popcorn and a movie" mood. The theater is always clean and well-kept, and the staff are always professional and courteous.

I've been to this Cinemark in Grapevine a handful of times now and it's become one of my go‑to…read morespots when I just want a casual movie night. The theater is clean, the seats are comfortable. The XD auditorium really does make a difference when you're watching something action-packed. Concessions are nothing fancy, but the staff has been great and quick every time I've gone. Bathrooms and common areas are well kept. This Cinemark offers a bit more luxury compared to other movie theaters in the area. For the price and convenience, it's a solid choice in the Grapevine and surrounding area. 4.25 stars - decor is a bit outdated.

Solid 4-star experience from the start to the end. My wife and I plus my sister decided to give the…read moreMoviehouse & Eatery by Cinepolis a try. We all loved the dine-in concept. There was no hassle of ordering at the concession stand and taking your selections into the theater. Also, another plus of the dine-in concept is the expanded menu. As soon as we were seated, Maddox, our server, greeted us and asked if we had any questions about the menu. We also asked him what he really liked on the menu. He told us about some of his favorite selections. We weren't in the mood for anything from the bar. I ordered a strawberry lemonade, and my wife and sister ordered diet cokes. We told Maddox we needed a bit more time to look at the menu, so many incredible entrees to choose from. My wife and sister both decided on the Avocado Chicken BLT. It consisted of a marinated grilled chicken breast on toasted sourdough bread. the sandwich was topped with a basil pesto aioli, lettuce, bacon and tomato. I decided to order a new menu item, Hatch Green Chili Chicken Taquitos. The three taquitos were served with shredded lettuce, pico de gallo, roasted poblano salsa, sour cream and topped with queso fresco. The theater was completed renovated recently and the recliners were so comfortable. We were also impressed how clean the theater was. We also noticed that all the chair trays were wiped down since they were a bit damp. Right before the movie started our entrees arrived and they lived up to expectations. My wife's sandwich was too much for her, so she shared part of it with me. Undouble, it was probably one of the best chicken sandwiches I've ever tasted. In my opinion, the toasted crispy sourdough bread made the sandwich stellar plus the crisp bacon. There was an incredible crunch when biting into the sandwich. There was the perfect amount of marinade on the grilled chicken. The fries were prepared perfectly and had the proper amount of seasoning on them. An incredible entree I wished I'd ordered! On to my Hatch Green Chili Chicken Taquito entree. As an entree, it was a little bit sparse comprising of only 3 taquitos. The platter should have been included in the appetizer/starter area of the menu instead of the entree selections. If they had included some sides, such as beans or rice, the platter would have been elevated. The taquitos were good, but not great. I expected to taste some chunks of chicken in the taquitos instead of a just a melted cheese filling. They did have a great flavor and had that Hatch Green Chili bite, but they just weren't satisfying as an entree. I am glad my wife shared almost half of her chicken sandwich with me. Maybe if I'd ordered popcorn also, my tummy would have been happier. Maddox, our attentive server, took excellent care of us throughout our movie dining experience. To order, there is a button on the front of each recliner. The servers were very prompted fulfilling our every request. We'll be back again REAL soon to watch another flix and explore additional menu options. Lastly, Moviehouse & Eatery by Cinépolis is a GREAT place to see a movie. They have a wonderful projection and sound system and very large screens.

I had a terrible experience at the Cinépolis in Keller, TX. My family and I pressed the service…read morebutton three different times to order drinks, and each time the request was turned off without anyone delivering. After waiting about 30 minutes, I went to the bar area myself, but no employees were there. I found the manager, Foster Phillips, and told him we had asked for drinks. He responded rudely, said they were understaffed, and told me to go back to my seat. When I asked again since I was already there, he ignored me. We decided to leave and request a refund. Another employee at the bar agreed to help us, but when Foster walked by, I pointed him out to my husband as "the genius" who kept turning off our service button. Even though I wasn't speaking to him directly, he inserted himself, raised his voice, and said we "couldn't talk to him like that." He then refused to help us and threatened to call the police and have us trespassed, even though another employee was already attempting to process the refund. Because he refused to finish the refund and kept escalating saying he will call the police and have us trespassed, I called the police myself and removed my family from the facility. When officers arrived, they walked me back inside, and only then did he complete the refund. I also told him we would not be paying for the bottomless popcorn and drinks we never received. He resisted at first but eventually agreed. When I asked for his manager's contact information or corporate information, he refused and said, "I'm done with you." I had to call another Cinépolis location to get the corporate number. I also have a police case number documenting the incident. This was completely unnecessary and handled very poorly. The manager's behavior was unprofessional, confrontational, and escalated what should have been a simple service issue. I hope Cinépolis addresses this, because no customer should be treated this way.

Very nice, it wasn't handicap parking all filled, so they let me out in front, a worker came out,…read moreasked if I needed assistance, I told her was waiting for someone, That was nice, not to mention the food court discounts was explain to us, Thank you 4 kindnesswill definitely come again!..

Everything!! Went to get our own drink at the bar and asked for a cocktail and a glass of ice…read morewater. Bartender couldn't spare a glass for ice water, but offered a dentist spit cup size plastic cup for water or he could sell me an 8 dollar bottle of water. No, thank you!! We will not be returning!! The 1 star is just to get it rated. I would give it negative stars.

TIP: get a bag of kettle corn and add butter. It's crazy tasty!!!…read moreLotsnof movies to choose feom. This trip we saw Solo Mio - fun movie great for valentines day. Last time we saw the documentary Melania - loved it! Friendly. Clean. great location, but there is a lot of construction - looks like they're building apartments nearby. Typical pricing. Lots of movies and movie times to choose from. Yummy popcorn...and kettle corn....and caramel corn. The theaters are nice and comfy with recliners. There are sets of recliners so you can either have a love seat or put the armrest between seats. Lots of wall art decor of movie posters.

I ordered my tickets online and the cashier was able to scan my code to print out my ticket. I've…read morebeen coming to cinemark theaters years and enjoy the consistency of cleanliness, affordable ticket prices and comfy recliner seats. I came here last month to see The Unbreakable Boy and loved the movie. The Unbreakable Boy is based on a true story of a young boy named Austin who is diagnosed with a brittle bone disease and Autism who changes the lives of those he meets. Throughout the movie you see the transformation of Austin's father and the whole family. The Unbreakable boy is a beautiful reminder that children are a gift from God. Throughout the movie you see a transformation of the heart and mind that stems from having a relationship with God.

It's a nice clean theater. It's well run and has a solid arcade. You really can't ask for much more.read more

I love seeing movie here. The popcorn is fresh. The seats are usually very clean and so are the…read morerestrooms. There's something about enjoying a good movie in the comforts of a cinema that isn't the same at home.

Went on Friday at 7pm for Wicked opening. It was not crazy busy…read more When we walked in, we immediately noticed the new nice decor. There were many people in the bar area with plenty of high top tables available. We were guided to the kiosk on the right to print our tickets (purchased online- you choose print ticket then scan your code) or you can purchase tickets there. Printer spits out a ticket. There were signs on ticket counter notifying of 18% living wage service fee for non-bar orders. Non-bar orders = anything ordered once you're in the theatre. Once in theatre, we scanned the QR code and placed our order and paid online. There was no place to add tip so the "living wage service fee" is ultimately them ensuring that the staff get tipped. I don't have a problem with that. The seat covers are nice than the previous tattered ones. Place was clean & a comfortable temperature. Once the previews started and the seats finally filled up, staff started coming around to see if they could take your order. Multiple people checked on us and were all pleasant although it was hard to hear them by that point. We paid $1 for a large water in a cup and $12 for a decent margarita. I did not see a concession you could order your own snacks so I assume it's order from theatre or in the bar area. Because of not great reviews on the food, we ate at close by Lupes before the movie which has super fast service (average tex mex). Will try cinema food in future hopefully. It is easy a pleasant experience for enjoying a movie!

It was me and my family's first time going to a LOOK Cinema since we wanted a dine-in experience…read more Safe to say, I'll stick to other movie theaters. We decided to give this spot a try while watching the new Michael movie. The man who serviced us is friendly but got confused with the order; had to send back one of the trays. The food was very mediocre and overpriced, and I could've honestly bought popcorn for the movie and eat an actual fine dine meal after. I also think our theater screen wasn't clean; because throughout the whole movie I can see a noticeable smudge(?) across the right side of the screen. Seats weren't best quality. Yes it can recline, but so does AMC. There really isn't anything "luxurious" about the place. In total, our three average meals costed about $80. An OK experience, will personally stick to AMC for future showings though.

Enjoyed the movie! Theater seats were comfy and the temp was perfect/not freezing like some…read moretheaters. Only issue was I ordered a cocktail off the menu, an espresso martini, which in the description said it was made with Grey Goose vodka, but I watched the bartender make it and he used Wheatley vodka instead. It still tasted good but there is quite a quality/price difference in the two

I really wanted to love this place as I used to frequent this location pre COVID. My visit was on…read moreSunday afternoon. They were not busy. Setup is strange that they scan your ticket at the counter where concessions are sold. I was the only customer in the lobby. I had to ask the staff how it works versus them greasing or guiding me. It was disappointing they no longer deliver food or drinks to the seats. The popcorn was fresh. They only offer a super small water cup and wouldn't upsize it which forced me to buy a bottled water. The theater was hot and stuffy. While the seats are roomy and they do recline, they are long overdue on being reupholstered. The "leather" is peeling off and not cared for. Even though this location is super close to my house, I don't plan to go back. Too many other options that do it better.

I love this place for movie and food , thank you for this place coming from nyc is really something…read morebut this place makes me feel happy

Some things in life really don't age well and this theater is a prime example. There's a ghost town…read morefeel all around from defunct ticket booths out front to large empty spaces inside, including abandoned food prep stations from their former dine in service. Even though this place was in much better health years ago, I was dissatisfied enough back then to swear I'd never return. Then Yelp hosted a fun event here recently that made me reconsider my decision. Unfortunately, that redemption would be short lived. I returned with my family on Easter Sunday and the first order of business was getting popcorn and drinks. After finding our seats we immediately dug in. I had only taken a couple bites when I found hair in my popcorn. And it definitely wasn't mine! The way it was wrapped around the piece told me that it was there when the kernel was popped. I was totally grossed out! Not only did I refuse to eat any more during the movie (even from a fresh batch), I'm not sure I will ever feel comfortable eating popcorn in a dark theater again. It's obvious that higher prices don't equal better hygiene practices here because the popcorn (along with everything else) is outrageously expensive. The fact that the condiment stations were dirty and the floors were sticky, before the first showing of the day, was a big clue that I mistakenly overlooked. Not surprisingly, I'm finally done with this theater and probably all AMCs for that matter.

Everything is fantastic -- except the price. 2 people at IMAX with popcorn, one candy and 2 drinks…read morewas $90. I'm adding an extra star because of the free cookies for investors in AMC stock AND how easy it is to book tickets and seats in the AMC app. The theater is clean, plenty well stocked, crazy customizeable drink machine (just give yourself a refill, too!). Friendly staff. Can't really complain! Glad the theater is still here!

Customer service is good here, theater is clean. The seats could use upgrade. It's honestly…read moreconvenient where it's located either than that probably wouldn't be my first choice

Place was old but well maintained, the Christmas decor was cute. Love the decor…read more Popcorn $3 which was way smaller than cinemark's... small soda $1 Since the theater is small, there's no bad seat really .. you could still see the performer from balcony.

Come back too think I like art deco things and that Palace Arts Center is no exception to that!…read more I have come to this beautiful Center, which's claims home to the Lancaster Theatre and the Palace Theatre for several events from seminars to concerts, to movies and plays. It used to even house the Grapevine Opry back in the day! It is a sight to behold especially at Christmas time when they decorate it for the holidays!