I am so glad I came to North Shore Auto Body. The customer service was top tier I felt respected…read moreand I got a better quote than I would had received anywhere else and I am happy with the work they did.

I brought my car to Dave, the owner of north shore autobody of Danvers. When I brought my estimate…read morefrom my insurance, he stated to me that He will call my insurance company and have them double my estimate so he can pocket the extra money. He then charged me an extra 150 dollars on top of the extra money he got from my insurance company, because he lied about how much the insurance company pays for labor. He also said he charges extra 150 dollars because of the superior work that his business does as opposed to other auto body shops. On top of all this, I had to bring my car back to the shop because they did not properly finish the job and reconnect rear lights which is a safety issue his excuse was my technician said that the car was all set. That is terrible and shorty work on his part to let that car leave his shop with the break lights not working! I would never take another car there because of the poor quality of work and the greed of the owner Dave, who cares about making money and screwing people over rather than just being honest and doing quality work for the money that they are allotted through the insurance company.In closing, he stated to me that I just have to submit paperwork to my insurance company to retrieve my 150 dollars back. The insurance company laughed at me and said he straight lied to you, and NO OTHER AUTO BODY SHOP ON THE BORTH SHORE CHARGES ANY ADDITIONAL FEE.

I just got my truck back from the shop, and I couldn't be happier with the experience. Jeff went…read moreabove and beyond to help me out and truly took care of everything from start to finish. From the moment I walked in, they made me feel like family, not just another customer. They worked hard to get the best parts for my Ram truck, and the results speak for themselves--it honestly looks even better than before. The quality of the work and attention to detail really stood out. What impressed me most was their communication and reliability. They were timely with everything and always answered the phone whenever I had questions--even on the weekends. That level of dedication is hard to find. You can also tell the owner runs a very tight ship and treats his employees well, which shows in how professional, organized, and friendly the whole team is. I highly recommend them to anyone looking for great service and people who genuinely care about their customers.

I brought my vehicle to Peabody Auto Collision Corp. on December 23, 2025, following a front-end…read moreaccident. While the quality of the auto body repair was undeniably impressive--the car looks flawless, and the interior and exterior detailing was thorough and well-executed--my overall experience was marred by several troubling issues that reflect poorly on their professionalism and customer service. Firstly, despite my insurance having already paid the deductible, I was unexpectedly asked to pay it again upon vehicle pickup on January 16th. This forced me to call my insurance on speakerphone in their office to prove that the deductible had been settled. Such an incident raises serious concerns about their billing practices and transparency, and frankly, it felt like an attempt to wrongfully extract additional money from me. Moreover, I had to call them and tell them that my insurance did pay for the emblem, then they reviewed it and replaced it, but it still wasn't up to my standards of a 5-star place review-wise. On top of that, upon inspecting my vehicle, I discovered that the cup holder was broken, with a crucial piece missing--something they failed to disclose. It is unacceptable that I had to find this damage myself rather than being informed upfront. When I brought it to their attention, they only then took steps to order the replacement part. Although I appreciate them replacing what they broke, this added to my frustration with their service. Additionally, I was not provided with any paperwork at the time of pickup; I had to contact my insurance to obtain the necessary documentation. This further adds to the impression of disorganization and disregard for proper customer service. while the repair quality is excellent and deserves a high rating, the deceptive billing attempt, failure to disclose damage, poor communication, and the detailing that fell short of my expectations significantly detract from the overall experience. I expect a reputable auto body shop to operate with integrity and transparency--qualities that were sorely lacking in this case. I sincerely hope Peabody Auto Collision Corp. takes these concerns seriously and improves their customer relations moving forward.

Hours before I had to make a long trip, I discovered that the front fender of my car was loose. I…read morewent to Don Winslow Auto Body. Don looked at the car right away and without delay quickly secured the fender. He was courteous and professional and saved me hours of worry. I highly recommend his business.

I was recently in a minor accident and was able to schedule an appointment with them within the…read moreweek. My car came back great, zero complaints. Great quality work, excellent service and would highly recommend.

Had a fantastic experience with Auto Body Builders. The staff was extremely pleasant to work with…read moreand very professional. In particular, Jimmy and his team did a great job and Diane was very kind and helpful. My car never looked better after they worked on it. I would highly recommend them to anyone who needs body work on their car. Marie O.

When it comes to servicing my cars I am hugely meticulous. Everyone at Autobody Builders treats…read moreyour vehicles repair very seriously. I had a great initial meeting with Cassandra, she took notes on all the areas I was concerned about. Diane kept me up to date with her communications with the insurance company. The final product/work was reviewed with me in detail, and the workmanship is always top notch. Beyond ensuring the new paint color matches the original paint, they even ensure the texture from old to new is exact, the blended finish is flawless! I would not dream of taking my car anywhere else! It's refreshing to know there are still talented people out there. Cheers to everyone at AutoBody Builders in Middleton..

This is the 2nd time I have had to use their services. First time was a minor incident that they…read morefixed right away. No questions in and out and they dealt with the insurance co. This time I was rear ended by a huge gravel truck on Highland Ave. Salem. I drove straight to Swampscott Collision and they took care of me immediately, as soon as the adjuster saw the car Jason took in my car and it should be ready in two more weeks. Everyone there seems to know what they are doing and they are all always happy to see you and make time to talk to you. Good place to have in your back pocket when needed.

My 2015 X3 needed some TLC after being beat up in parking lots. No one leaves notes any longer, and…read moreshame on them. I dropped the car with Joe, a rental car was there, and they kept me informed throughout the process. They honored the estimate, but went above and beyond. When I got my car back it looked brand new, inside and out. I highly recommend Swampscott Collision.

These guys are amazing! I bought a 2017 black Ford Fusion Hybrid at Carmax, and it was beautiful…read more Unfortunately, the night I drove it home, my neighbor backed into the drivers side rear door while backing into the driveway‍. Needless to say, I was devastated. Had to make a hit and run claim because the neighbor would not admit anything, even though the paint transfer on the door and rust on the ground were 100% from her car. My appraiser recommended Classic, so I called and made an appointment. When I went there on a Wednesday, Tony said to bring it in on Monday so I wasn't wasting my rental while they researched doors and also the weekend passing. I thought that was very considerate of him! Dropped it off on the Monday at about 8:15am, and they set up the rental. Got picked up and had my rental and was at work by 9am. Not bad! I mentioned to Tony that there was a preexisting scratch on the hood and on the bumper that I would like a quote for. He said don't worry, we'll take care of you. The car was ready Thursday afternoon, and I picked it up on Friday. As soon as I saw it, it was like a weight had been lifted. The new door looked and worked perfectly, and the paint was an exact match. You would never know that it was new! Also, I couldn't find the scratch on the hood and bumper! They gave me a great price on the extra work I had them do, and it looks like it just rolled out of the factory. All in all, they took an awful situation and made it into a GREAT experience. Tony and Jimmy take pride in their work and their customers and it shows. I've never had this kind of experience with a mechanic or auto body shop before, and I will definitely come back in the future, and I'm telling all my friends and family! Thanks guys!

I just want to say thank you to chris and all at classic auto body they did awesome repairs on my…read morecivic I was so taken back by how much care and work they did if you want great professional work and paint job and all around caring of what they do go there you won't be disappointed again thank you I will recommend you to anyone who needs work done and if needed again I myself will be back Diane

Beyond fixing the bent hood and broken headlight, Big Jim's made my car look 10 years newer, over…read moreall!

These people are the real deal -- I needed a quick repair to the front of my car after some of it…read moregot bumped off by a snow pile, and the team at Big Jim's generously squeezed me in on a busy day and made sure my car was safe and quickly taken care of. They were kind, professional, efficient, and I felt very comfortable in their competent hands. Can't recommend them enough!

I was quoted $1300 and I brought it to a different shop and had it fixed for $800…read moreStay away unless you are just getting a flat tire repair

Great service for gas. Pay at the pump and stay in your car. Friendly attendant. Competitive…read morepricing for a full service gas station. Great experience