I called 2nd Opinion because I went to get a tire alignment elsewhere and I was given a quote that…read morejust seemed outrageous. They told me I needed new inner and outer rods and after I brought my car to 2nd Opinion they told me that was not the case. They did the tire alignment and saved me a crap ton of money because they told me what I really needed. These are some wonderful people and I will continue to keep going back for any car needs I have!

I brought my 2012 Cadillac to 2nd Opinion because my car wouldn't start a while back. They charged…read moreme $1785 to replace some fuses and an oil change. Within a month, my engine blew and cost me a substantial amount to rebuild. I would not recommend this place to anyone. They did not fix my vehicle properly and thus jeopardized my safety. I do not recommend this place. This place did not do a good job at all. Don't say I didn't warn you.

In August 2025 I got a thermostat housing component replaced for a coolant leak about $600…read more It is now 3/6, my car has still been hitting the hot mark for a couple months since back in Jan 2026 too but I just got the chance to take to a new mechanic who gave me the run down that the housing component is massively leaking still. Called up there and they said "thats 6 months, our warranty is like 5 months"; Of course I'm being told the warranty is shorter than the period since they've "repaired it". The mechanic I just went to (Bk auto repair) insures a 2 year warranty or 10000 miles. So I guess pick your mechanics who will actually fix things, and if something goes wrong on their part, fixes it right again.

I walked into Richland Auto Care expecting at least a simple "Hello" or "We'll be right with you."…read moreInstead, I stepped into a wall of silence. The door chime rang loudly, yet every staff member kept their heads down as if I didn't exist. I stood there for what felt like an eternity--long enough for two different employees to walk past without so much as a glance. It was awkward, frustrating, and downright rude. If a shop can't extend the most basic courtesy of acknowledging a paying customer, how can I trust them with something as important as my car? I walked out feeling invisible and disrespected, and I will never return.

I took my older Subaru to Ichiban after getting an expensive estimate someplace else. They…read moreinspected my car and discussed all the recommended repairs with me in detail. Once they began work, Ray kept me updated about progress with daily phone calls. I had most of the recommended work done and still walked out with a smaller bill than I would have had paying for one of the two repairs at the other place. I'm very happy with the work they did and will be giving them more work in the future.

EDIT: 6/3/24: Spoke…read morewith Dave. I have no doubt that they can do a good job, as seen with these other positive reviews, but in the same manner that they are professionals in this field, I am surprised they did not find anything wrong with the master cylinder, which does have a direct influence on the clutch. Dave mentioned multiple times that his men did not find an issue with the cylinder at the time of inspection, so "technically" they did their jobs. I should point out, that Dave also said that they test driven it by 10 miles. 10 miles and no issues apparently, yet 2 miles of our struggle before the car gave out. I attached 2 new photos showing the odometer. Unless the paper printed on the day I picked up the keys aren't up to date (and if so, why was I given paperwork that's not up to date?) I am hesitant to believe the car was test driven. With the complimentary oil change + 10% discount on next repair offered, my boyfriend is very open to bringing his car back and if next time the car is properly serviced I am willing to update the reviews. ***** EDIT (Morning of 6/1/24): Tried calling your "24/7" assistance listed on your website. It's just your company's phone number sending us directly to voice mail. We need the car today. My boyfriend is missing out an annual event he wanted to go to deal with this matter. He can't even drive it to a different repair shop as he can't change gears anymore. Getting it towed, which is costing us unnecessary fees too!! Unbelievable!! ***** My boyfriend drives a manual car and was in need of a new clutch. He hesitates in bringing his car anywhere but Redline in Arlington. Since it's far, I suggested that he give other auto repair shops a chance, something he hasn't done before since he knows that finding a good mechanic is hard. Same here, but we wanted to have hope that his car can be fixed properly in Fort Worth. We thought wrong. Upon arriving, the men were very nice. Because their customer service skills were great, we assumed they were going to do a good job. My boyfriend even spoke fondly about Ichiban Autos even before repairs started. The men at the front were also responsive, informing us of the costs, labor, & parts that need replacement. Take a look at the photos for the amount of things replaced. Cost? Over $2k. And because Ichiban closes on the weekends, you'd think they'll make sure their Friday clients would be ensured that their cars would be drivable. Unfortunately, not us. As my boyfriend was flying back from a work trip, we couldn't get his car till 10 PM, long after Ichiban closed. At 10 PM, we retrieved the car, excited to drive it when... HIS CLUTCH IS LOOSE! Both of us tried it and it feels wrong. NO resistance on the clutch pedal, and he couldn't put the shifter into gear! How is this acceptable! He managed to drive the car off premises but as he got closer to my apartment, literally 2 miles away, he had stopped because he couldn't change gears anymore. That's right, 2 MILES by 11 PM, my boyfriend and his car remain stuck on the side of the road, parallel parked at some street and praying that he doesn't get towed. I did not pay over $2k just to retrieve a car that's not operating properly. Did anyone even test drive it? You guys had the car from Wednesday till Friday. Called me at 9:30 AM stating it's ready, and I didn't even come till 2 PM to pick it up, giving you guys plenty of time to test drive/check for any errors/tighten any loose ends. Since Ichiban is closed, our night, our weekend, is ruined. I really wished I could've given this place 5 stars, the men were nice but the service we received is unacceptable. A simple clutch check/test drive would've signaled to you guys that something is off. Ichiban Autos, we are extremely disappointed.

I called because my car wouldn't start. Ramon showed up within an hour. He determined that my…read morebattery was bad, went and got me a new battery and installed it. He then checked the new battery and the alternator and found that all was working properly. What a great service! I was stuck with no way to resolve except to have the car towed OR find a mobile mechanic to get me going again. Thanks Ramon!

Try to keep this from getting TLDR. I guess the short story is this place did great work…read more I bought a used car years ago, it had a "performance" muffler on it. After putting up with the loud exhaust for a couple years, I was done. I went to a place that was closer to me at the time, and they put a stock muffler on it. Still had a little rumble, but told not much to do about it. Job well done, or so I thought. Few years later, I start noticing a rattle on startup. It's not bad, it goes away after warm up. I carry on. Few months ago, it gets worse, still goes away, but I think I might have a transmission issue. Friend of mine I'm telling about it said he had the same thing once and he had a broken bracket on his exhaust system. I get under and see this mess. Cracked welds, pipe separated from the muffler. Also, they didn't install a mounting support above the pipe, probably one of the reasons it broke. Well, not going back to that place. I did a little research, and Big Johns looked like the best place. Little out of my way, but I wanted to make sure this time things went better. I believe John was there when I arrived, and had another guy who worked with him. I mentioned the whole problem, plus said it was still a little loud. He suggested a slightly bigger muffler, plus he installed a bracket support where the other place hadn't, and also redid the other two supports that were in place. The new supports were obviously more heavy duty. It did the trick. Also, I noticed my car was running better and a couple of issues had gone away. Car is now running like it did before all this started, and it's the quietest it's ever been. Charged me $200 and it was well worth it. At this point, I'm pretty happy. Be aware that when I was there, they only work on one car at a time. I don't know if he utilizes the other garage bay, but they work fast. It took maybe 30 minutes or so to do the job.

Fast, accurate, quoted pricing, friendly, and knowledgeable…read moreI have gone here twice for catalytic converters very easy inconvenient

Professionals & honest individuals knew what they were doing and I will definitely be back.read more

Fast Honest Service, This Seniors is a place you can depend on. I have been going to there Honda…read morerepair shop for years, then purchased Highlander, and now I use Lexutech only that way all your repairs are on computer so you can call and ask. Happy Trails Chris Gotcha

Excellent work, quick and straightforward!…read more I came in for a general diagnostic, they were able to fit me in same day and had the evaluation knocked out in an hour. Came back's the next day and they got everything squared away!

They're always very helpful and have a positive attitude every time I come to get my car serviced…read more Would recommend to others!

This seems to be a really great shop They're very honest and…read morestraight forward and don't try to sell you things or service you don't need. Would highly recommend this shop.

Great place EVERY time!! Most recently for my 2004 Jeep's ac. Running nice and cold now!read more