Service was outstanding. One wait staff Lindsey she did incredible job. She was the only wait sta…read moreff working and lots of customers came in in the time I was there. Very impressed.

Real gem! Great food, fast service, and fair prices. I had the pick 2 and chose a half Rueben with…read morea salad as my side. The Rueben was hefty with lean meat; the salad was generous. Highly recommend this place.

We were seated right away during peak breakfast hours on a Saturday morning. Our server was…read morefantastic, he brought coffee right away as soon as we were seated! The food came out way quicker than we expected and was fresh and delicious. Overall great experience at this location!

I visited this place for the first and last time. I was excited about the 30-minute wait time, but…read moreit turned out to be a huge disappointment. The food tasted like it was made from processed ingredients. We ordered the 3-car pile-up, which looked like a plate of food scraps from other unfinished meals. I couldn't believe my eyes when I saw the plate, and I thought the waiter was going to throw it away. It was a sad sight: cut-up pancakes, hash browns, potatoes, sausage, bacon, all smothered in biscuits and gravy. If you're looking for a home-cooked meal, don't waste your time here.

This restaurant is wonderful and the atmosphere is laid back. The food is delicious and you can…read morereceive both quantity and quality. My server this morning was Hallie. She is an absolute delight, with a great personality. I hope management realizes what an asset she is to the restaurant. I tell all my friends to eat there.

Terrible service was ignored by staff for over 15 min and multiple walked around us and never had…read moreany service to us but multiple people and families that came in after us were ordering food but seem to he regulars so if ur not a regular dont go. The waitress was talking constantly to table next to us and never turned to say anything to us. Would recommend mcdonalds before this place and i use to love coming here every weekend but not anymore

For whatever reason we were craving a bold fresh fantastic biscuit, and the big biscuit did not…read moredisappoint! The gravy was amazing, I had a skillet with chorizo vegetables, all kinds of wonderful things. I think it was called the Cowboys something? Anyway, all things were amazing. When you need a biscuit you can count on the Big Biscuit. The service was also amazing, and very fast for the morning commute.

We've been through Springfield dozens of times but we have never tried The Big Biscuit so we gave…read moreit a shot. We ordered the Del Rio Omelet & the Western Omelet. Our meals arrived in very short order & everything was excellent except for the Omelets themselves which seemed just a little dry & needed a little more flavor. Our server, Alexis, was quite personable & did a fantastic job of taking care of us & the prices were more than fair ( 2 Entrees & Coffee for $35.42. All in all it was a nice experience & we will gladly return to The Big Biscuit.

Best biscuits and gravy around town none cheaper either always great cashiers and and Service…read moreusually pretty ambient not overly loud nice pie

Service was great!! The food was so-so. The mash potatoes were barely room temp, the roast beef…read morewas tough. We also found 2 ants at our table. :(

Visited for the first time Saturday around 11 am with a group of 3. Was expecting it to be super…read morebusy (did seem rather busy) and was worried about a long wait- but we were seated immediately and brought drinks fast! Honestly didn't wait too long for food, especially considering a Saturday at peak brunch time. Food was delicious, service friendly and fast, and price very reasonable! This may just be our new favorite brunch spot!

Plenty of seating around 2 on a Friday…read more Biscuit and gravy had a great consistency with the eggs. Missing some potatoes but otherwise a good meal. Service was good

I'm really not sure where to start with this review. It wasn't a pleasant experience at all. I saw…read morephotos of the food on Yelp and thought this might be a good dive or greasy spoon style diner to have lunch at with my husband, since I was in the area. We met there and the outside aesthetic alone should've warned us off. To start, the exterior of the building was quite worn down, the windows were dark and dirty, and the sign was broken. If it weren't for the cars parked outside and for the fact that I called ahead to ensure they were open, we would've thought they were closed for business, permanently. We enter the building lobby, for lack of a better word, and proceed into the dining room. The first step into the dining room was me stepping into a literal hole that is covered with a rubber mat. That's a definite hazard. I couldn't believe that they'd just cover it with a mat. That's really dangerous. At that point, I was really starting to rethink staying. We walk further in and there is this atrocious, sour, vomit-inducing stench that billows throughout the room. It slaps you in the face and takes your breath away, and it's covered by a very strong pine smell. Again, I'm contemplating leaving but my husband didn't want to make a scene. The place is FILTHY! And I don't mean filthy as in someone spilled food and didn't clean it up. I'm talking decades of grease, dirt, bacteria, etc. covering the floor and furniture. You could take a putty knife and chisel up layers of gunk from the floor. There was even a sign that said something like- "Wipe tables down each night- Alli". I'm paraphrasing, but that was the gist. If you have to tell your staff that.... ugh... We get to the table and I didn't even want to touch the chair to sit, let alone stay there and eat, but I didn't want to leave right after we entered the place. I was hoping (praying) the food would be worth it... The waitress comes over to take our drink order and brings the drinks back pretty quickly. The cup felt like it hadn't been washed, ever... It had a layer of grime on the outside. Say you cooked something greasy at home and let the greasy dish soak in the sink for a day, but a cup fell into the pan and soaked with it overnight. When you pick it up the next day and the grease is stuck to the side of it- that's what it felt like. I would've asked for a new cup, but I knew in my gut that the next one wouldn't be any better. It's like they run their dishes through a dishwasher that only has cold water and no hot water. Bleh. They take our food order and I'm quite literally praying that we don't get sick from eating here. Why I stayed, I have no idea. I guess I didn't want to hurt anyone's feelings. The waitresses seemed like they had their own issues and I didn't want to add to it. The food comes out and and it's time to eat. My burger was ok at first, clearly a frozen patty but I'm giving it a shot. Then I taste something off and stop eating it. My fries... I just can't even... a few of them were ok, but then I got to some that tasted like they had been fried in a deep fryer that had been used for years without being cleaned or having the grease replaced. My burger also tasted like it was cooked on a filthy grill. My husband couldn't stomach the place and only ate the things on his plate that he thought couldn't make him sick. We got the ticket, paid, and left as quickly as we could without being too obvious or rude. It's a little restaurant that is clearly struggling. This place was beyond 'dive' or 'greasy spoon' status. There's no possible way that this restaurant is safe to eat at. I honestly don't know how they ever pass the health inspection. The level of dirty here is not something that can be cleaned up the day before inspection day, just to get this dirty again between inspections. It must never, ever, be cleaned, or the inspector is blind, literally. As you can guess, we will never be eating here again and I don't recommend that you do either.

This place is just a little hole of the wall, but has absolutely delicious food! The service is…read morewonderful and very very friendly! The ambience is just casual And relaxing! We are travelling and I will stop here again and again!

Very good, down home cooking with very friendly service. The prices are very fair and the free soft…read moreserve ice cream for dessert was a great topper for the meal! Only hickey was it is busy even early evening, but it is nicely casual and not fussy environment. We had the fried chicken dinner and the chicken fried chicken. Can't beat this place! Definitely a repeater for us.

The search for the ultimate fried chicken has ended. It's been literally years trying to find what…read moreAQ chicken used to be. It's a cute place in a strip center not far off the freeway but you would think you were at a charming destination off the beaten path! Everything was great. The fried potatoes, the coleslaw, the service, everything. Highly recommend just like everyone else!