A follow up to my review from a few years back. Our AC has been running great. After the major work , we had routine inspections and maintenance performed by Haven. They have been professional and easy going. I would like to thank Jake Juarez for doing a thorough checkup and explaining short term and long term maintenance of the AC unit. His professionalism was outstanding. Thank you Juarez and Haven for all the great work you do. read more

After collecting multiple estimates and having communication with multiple HVAC contractors, I chose Haven Air Conditioning to replace my furnace, coil, and a/c unit, as well as do some ductwork to improve air flow to a couple "hot" bedrooms upstairs. Julian initially communicated with me regarding my needs and pricing. His communication via text and later in person was thorough, courteous, honest, and professional. I had received a few bids prior, and Haven's came in the lowest priced with equivalent brand name Lennox equipment. This estimate included permit and HERS fees and a 2 year labor warranty on top of the 10 year mfg warranty. The installs crew was extremely polite, timely, and clean. Work started at 8am and was completed by 5pm. The a/c works like a charm now and the upgraded vents and ductwork to the two bedrooms has made a huge difference in reducing room temperature, while using the same 4 ton a/c capacity unit. Overall, I was extremely impressed with the communication, friendliness, efficiency, quality of work, and pricing that Haven provided for this job! I would highly recommend them for HVAC work to friends and colleagues. At the minimum, get an estimate from them and give them the opportunity to compete for your project. read more

Haven Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Anaheim, California

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Great service. Jake was very professional and on time. He was able to diagnose our AC issue and was able to resolve it on time.

Very friendly front desk Was super pleasant interacting with angelena Thank you Initially contacted sano heating and air but their scheduler was so unfriendly read more

I was very impressed with the quick response and the absolutely friendliest service technician. Cody took his time to explain every step and he was very knowledgeable. Thank you Cody and congratulations!!! read more

Reliable and honest company. Jerry helped set up my appt, and was very acoomodating. Sean A. came out for the service and was able to provide a diagnostic, clearly explaining everything, making his recommendations, and following up w my requested report. Highly recommend Haven! read more

We've had a couple of service visits with Sean, and he was extremely professional and personable at each visit. We ended up needing to replace our entire A/C system about a month ago, and Andreas really worked with us to upgrade our system and keep us within our budget. He gave us multiple options and spent time to give us the pros and cons to each system. We just had our final inspection with the city, which obviously passed, but even the inspector said "Haven does great work and they pass inspection every time without having to come back out to correct anything". The new system has the air in our house feeling fresh and crisp. Although there are cheaper options out there, you get what you pay for. With Haven you'll receive service with a smile, along with repairs done right the first time. I highly recommend them. read more

Excellent experience!!! 24 hours ago our AC unit stopped working. The first company I called couldn't get a tech out for 6 days. I called Haven and they promised to have someone out the next morning @ 8am. Deal!!! (Oh, there's also a nasty heat wave going on too) In addition to great communication with the office, Sean (technician) came on time, was super friendly (and funny) and did a thorough job. Not only was he able to repair the issue, he gave our entire HVAC system a check up and took time to explain all things (good and bad) that he saw. I appreciate his honesty and the time he took explaining everything. Sean did a phenomenal job, was clean and cleaned up everything. I also felt the cost was reasonable considering the work that needed to be done. I will definitely use Haven again! Thanks again Sean! read more

This review is not on there service quality. This is on the fact that I made a appointment on Wednesday afternoon. Then on Thursday morning, after making a appointment for Thursday afternoon to hey Allen me at 11:00 to say they would not service me. Because we are a business. So, everyone according to them they do not service business. I explained it is a 4 bedroom home. It is a group home for special need guys. Regular a/c. So, remember they do not service business!. I told them that it is on a residential street. It is a normal four bedroom house, with no modifications read more

I highly recommend this company, from customer service to the service technician. Appointment was easy to schedule and they are very flexible. Service technician Sean came to our house on time, shows respect to our Property, very clean and very thorough. Provided details of things I needed for my furnace with no pressure sales involved. Thank you Sean. I'll keep everything in mind and thank you for your thorough inspection! They have a Yelp special that I took advantage. Felt like they did more for what I paid for. Will hire them again someday. Keep up the good work!! read more

Called this place because our thermostat was not working and after trying to google the basic steps, my problem turned out to be more complicated and google couldn't help me. Luckily Haven Air came to the rescue! When I called Ayesha was super friendly and helpful. She was able to get a technician out right away! So awesome because CA was going through a heat wave!! I got a email and text notifying me that the technician was on his way. It was super cool cause there was a link to track him to see how far he was! It even included his picture! Andreas arrived with booties to enter our home, which is pretty cool because not all companies have that in hand! Long story short, it was one thing after another...pretty much like a chain reaction...Andreas was able to fix everything!!! He got everything to work and we were sitting nice in AC again!!!! Best part is that, the parts they install have a lifetime warranty on them!! Nice!!! I would highly highly recommend this company!!! They get the job done and do it right! read more

Had Sean, the technician come out and I was floored by customer service. Family owned business, told us somethings about our system we didnt know about and gave us some things to think about for future improvements if needed. He also wore shoe covers in my home Person responding to texts also gave me a heads up on timing, it allowed me to relax and better plan for my day. Will absolutely call these guys for maintenence again next year read more

Honestly, THE BEST COMPANY - unequivocally the best business to consumer experience I've ever had. Haven installed our full HVAC system in 2022 in our Costa Mesa home (only had a wall heater prior to that, not even ducting). The install was quick, clean and all of the installers were friendly, professional, and accommodating of our work schedules and dogs. The system has run flawlessly since then. Every 6 month's service goes smoothly and again, they're friendly and informative each time. Truly the best customer service. They text reminders, let you know who exactly is coming for service, put shoe booties on, love dogs, explain what they are servicing, etc etc.... Haven is the Rolls Royce/Bentley of HVAC companies, but with very competitive prices. I would never use anyone else. read more

The level of quality service and knowledge is found nowhere else . Jake Juarez handled every issue with care and concern. His level of trust was easy to meet as questions and issues became a thing of the past. Quality and peace of mind the minute this company sent Jake . 10/10 . Haven for life read more

When we bought our house last year, it needed a new HVAC system along with many other things that needed to be addressed. Out of all the contractors we had to deal with, Haven was by far the best experience. Not only for their great customer service but also how well their system works. Andreas designed a system that works well with our house and we couldn't be happier. But what puts Haven above the other HVAC companies is how they deal with their customers and how they seem vested in making sure the system continues to operate at its optimal levels. Their technicians (Sean and Jake) visit on a regular basis to check on the system. They take readings and photos of the equipment and clearly explain what everything means. They also take the time to clean the vulnerable parts of the system. The whole experience just leaves you with peace of mind knowing that your HVAC system is in top notch working order. If you're considering updating your HVAC system, I strongly recommend them. read more

Second review: I decided my 19 year old system and duct work needed to be updated to modern times. Because I'm so unfamiliar with HVAC systems, I got 6 quotes . After getting overwhelmed with all the different brands, types of systems, filters options, etc; I decided to go with Haven because of their great warranty, responsiveness, financing options and the biggest reason being their quotes included asbestos boots removal and updated duct vents for efficiency. Other companies didn't include either into their quote without my inquiry. Installation process took 3 days with an 8-5 work window. Nice group of guys who were respectful inside the house wearing masks at all times and shoe coverings or using floor protectors. Definitely would recommend for anyone looking into making an investment into the not fun parts of owning a home. read more

Haven Air Conditioning - Vent on the left is the newly installed vent vs the old existing vent. - Heating & Air Conditioning/HVAC Near Me - Anaheim, California

my upstairs A/C was not working so I called Haven. When the tech showed up, I asked how old my A/C unit was. He said he couldn't tell but it looked old, at least 15 years. He correctly diagnosed the compressor as being bad and gave me an estimate of $5700 to replace it. I googled the compressor and it listed from between $500-$1500 so I aked what the extra $4k was for? He said it's an all day job to install, required welding and 2-3 techs, etc. I called CostCo (they use Econo Air). The tech looked at my serial number and could tell immediately that my unit was installed in 2021 (3 years old) and the compressor was under warranty. I was happy seeing as it would only be labor and he said yes, the entire job would be $895! $4800 less than Haven. took 3 techs 4 hours to do it. They scheduled the service within a couple days and also had someone drive from LA with the new compressor so I didn't have to wait longer. Did not have a good experience with Haven. read more

Our ancient AC and furnace needed to be replace. I had a consultation with Ike who was very knowledgeable and helpful. After getting a few quotes and reading reviews for Haven, we decided this was the company we would go with. Our AC and furnace was replaced today by Hector and Ryan and they did a fantastic job!! They went above and beyond our expectations. They explained and showed us everything that was done. A huge plus was there was no upselling. We paid what we were quoted. We will definitely be using Haven again and will definitely recommend them! Thank you Haven, we are so happy with your service! read more

The CS is excellent; they take a call right away, schedule the appt, and the tech texts you 30 min before the arrival. The tech was professional, friendly and wore short sock each time. He found a problem right away and my AC was fixed in 40 min. I really recommend this company! read more

Haven Air Conditioning is a great company. I had them install a new heat pump system last year in September, during the worst heat wave of the year. They had a crew of 6 guys arrive at my home to install the system. All of the crew were very professional, knowledgeable and respectful. Even the owner came to ensure everything was completed to his 100% high standards. He spent a few hours checking everything and did not leave until he was satisfied that I was getting my new system 100% as promised. Since the installation, Haven has been very good at keeping in contact to ensure my satisfaction. They send out a technician to inspect the system every 6 months. Every single person I have been in contact with at Haven has been great! I would highly recommend Haven for any air conditioning/ heating needs. read more

Contacted to get a quote and got scheduled for an appt within 2 days (good). Work availability changed 24hr ahead of the appt and I let the scheduler know right away, scheduler updated my appt to accommodate my schedule (good). on the day of the appt, estimator were running late for 11am appt, asking for a reschedule at 9am (reasonable) and I agreed to move appt. at the time (2pm) of the appt, no one showed up. I waited patiently for 30min (for an 1hr appt) and figured they're not going to show up. (not great but it happens) at 2:58pm the estimator showed up, I politely told him that he missed our 1hr appt and I have work schedule conflicting and this has to be rescheduled. he started getting mad and blamed me for not contacting him or tracking him and being unprofessional. (bad) I understand traffic happens. but if we agreed that you would show up at 2pm for an 1hr appt, it's okay to contact me when you know it's running late and reschedule. showing up last minute, blaming me and giving me passive aggressive attitude? at least learn to be apologetic for rescheduling twice and still being late. the attitude is why I choose not to work with him. read more

This review is for the technician - Cody. We had some issues with our AC system and Cody was able to make the necessary repairs under the time estimated. He was prompt, respectful, and knowledgable and I would highly recommend him and Haven AC! Thanks, Cody! read more

Haven has consistently provided excellent customer service since day 1! We're now 3 years in with the system they installed and still very happy. During each annual visit, Haven always made sure that our system is running smoothly and in tip top shape. Kudos to Cody! He was our technician today and arrived with such a pleasant demeanor despite the heavy rain. He replaced our filter and even gave us some great suggestions on insulation, power surge protection and dryer vent cleaning. Haven, thank you for always taking care of us throughout the years. You guys are the best of the best! Keep up the good work! read more

Sean Andrews did excellent work with the maintenance on my air handlers and heat pumps. He also went beyond to help me with other personal issues that are not part of his job description. I highly recommend Haven Air for your air conditioning and furnace needs. There products are exceptional. And don't forget to ask for Sean Andrews. read more

Had an overall excellent experience with Haven AC. We had a 35+ year old unit that was finally done. Ike came out to give me an estimate and I immediately knew he was competent, professional and knowledgeable. He gave me several options that would work best for our family and budget. Ike definitely set the tone on what this company is about. Guys showed up today and installed it and it looks fantastic. I come from a family of contractors so seeing their cleanliness, attention to detail, professionalism and good work ethic impressed me. Will definitely recommend them to family and friends. read more

Haven Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Anaheim, California

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Andreas and his team did a wonderful job installing my new HVAC system. They were able to build out my custom system to be the most quiet HVAC unit I've ever owned! They were also very patient and listened to all my concerns. I'd wholeheartedly recommend going with this company for all your HVAC needs. read more

I can't say enough about how happy I was with this service. From quote to price to booking and the service itself, it was perfection. I noticed the care of it being a woman-owned business: they provided details about our (very kind!) tech. My safety was put first by knowing the details of what to expect. Excellent, professional work once he arrived. Great deal for first time customers. I'll be back! read more

I had a very good experience. Sean was on time and professional. After inspecting my AC unit, he explained what he found and diagrammed the unit. He explained the costs for recommended repairs but there was no pressure when I declined. I will recommend Haven to my friends and colleagues. read more

The 2 people that came out representing this company were friendly and answered all my questions regarding a new unit. Very professional and really nice, kind and courteous. They deal mainly with Lenox installations. The price range for a Lenox install is out of our budget. We want the furnace put in attic to draw in hot air from second story and the price is just not for us. read more

Sometimes you just get lucky, but if you have enough information, you should use it. When our thirty year old Freon based air conditioning completely died at the beginning of summer, we knew it was time to replace our whole system. We were lucky enough to have Andreas come to our house and give us a fair quote. He took us through all the options and we agreed upon what was right for our space. We could have had the whole system installed in just a few days, but we had to wait for our HOA to approve. If not for all of the pictures and information sent to us by Andrea's, I don't think our HOA would have expedited our request for a new HVAC system. Andrea's also communicated. With me through text for a whole day as I had questions that came to me after he left our meeting. Then everything was set. Yesterday, Michael and his coworker arrived on time and spent the whole day working hard and providing us with an excellent installation experience from beginning to end. We are now happily enjoying a cool house for the first time in what seemed like a long time. One final note, when they gave us a 1 hour window when they would arrive, they were always there at the front end of the window and we received a text letting us know they were on their way. Even in our initial meeting, we were texted a picture of Andreas so we knew who would be showing up at our door. Top notch experience from beginning to end. Thank you Haven!!! read more

I've been using Haven at my home for about 6 years now. I recommend them to all of my friends. I stumbled across Haven as a referral when we were having issues with a mini split system. Andres was the 3rd contractor we used for our mini split. He was the only person who could actually find and fix the issue with that system. Fast forward to today. The main AC equipment for our home sprung a refrigerant leak. Andreas helped us understand our options between repairing our current system at its age, the new federal laws that took effect Jan 1 in regards to refrigerant and equipment, the duct layout of our 2 story home, and the efficiency gains we could achieve for heating and cooling our home with more modern equipment without completely re-ducting our entire house. We made an expensive choice with Andres, but we're confident it was a good choice given the options and our specific situation in our home. The Haven installers for our new equipment were great (shout out to Hector and Bryan)! Their end product looked very clean and professionally done. They were polite and entertained all of my annoying questions during the day during the install. Also I want to shout out to Sean who's been our main service guy from Haven for the last couple of years. I would highly recommend the Haven team to anyone. read more

Haven Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Anaheim, California

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Haven Air Conditioning installed a new system in my home after it was determined that my existing AC unit could not be saved. Sean, the service technician, quickly found the problem with my AC unit. He explained what was wrong, answered all my questions, and discussed my options. He was friendly, and professional. Andreas went over the various systems that were available. Then, helped me select what was best for my home and worked within my budget. I really appreciate all the help he gave me. Ryan and Luis were the technicians who did the installation. They arrived on time, were friendly and professional. They did a great job of putting the system in and left everything clean. I highly recommend Haven Air Conditioning. read more

This place is legit! Sean was amazing. He was polite, friendly, respectful, incredibly professional and super informative. He walked me step by step of what he did and why (including picture... he took them in real time so I knew they were legit). He wrote up a report and explained it all. The reason I called them was because of the amazing reviews I read online and, let me tell you, Sean did not disappoint. No high pressure sales (even though we have a 26 year old system). He just told me the facts and expectations of our current system. He even taught me how to change our air filter. I am now a devoted customer because of the customer service I received today. Thank you, Sean. You are an incredible asset to this company. read more

This is truly one of the best companies I have had the pleasure of working with. They are extremely organized, the communication was fantastic and everyone I worked with was polite, knowledgeable and made the entire process of buying and installing a new ac/furnace so much less stressful. From top to bottom, the owners and the installation team are fantastic. I would endorse them 100% and will recommend them to anyone with any hvac needs. If you need any help with hvac, look no further and definitely give them a call. You'll be happy that you did. read more

Haven Air Conditioning - New furnace - Heating & Air Conditioning/HVAC Near Me - Anaheim, California

Haven Air is truly the best, and it's the people they employ that make it the best. When my AC went out, I had 4 different companies come out to provide quotes -- each of them had amazing reviews, and each offered competitive bids. However, Haven Air stood apart. Andreas was our representative, and it was clear from the start just how much he cared. He created a system for our house that would do just what we needed. After we told him we had some allergy issues in our home, we directed us to a system with pure air filtration that rivals the best hospitals. He also created a zoning system with 3 unique zones in our home so that we aren't cooling the entire home all the time! Every time a worker came to our home, we were sent a text with a photo of the worker in advance. It had the worker's info, along with a very short bio of the person. These little texts, and every interaction, really made you feel like you were a part of the Haven Air family. Andreas and his incredible crew worked exceptionally hard over the course of 2 days, and even came back another day just to do some final touch-ups and ensure we were happy with everything. I can't say enough great things about the team at Haven Air. read more

Loved the customer service and technical expertise that this company provided. I used them to more thoroughly inspect the furnace and AC before purchasing a home. Both young men that showed up were so courteous, highly skilled and professional! I'll be reaching back out to them to provide routine maintenance to my HVAC. read more

I would like to recommend this company to my friends. From identifying the cause to providing clear and easy-to-understand explanations at every step, and delivering flawless service all the way to the final completion, they were exceptional. In particular, Sean is incredibly kind and an outstanding technician. read more

Haven is one of the best service companies that I've had the pleasure of working with. I had a complete AC/Heater installation in April and received fantastic customer service since. I recently had my first maintenance call today with Sean and Edgar. They were on time, they covered their shoes and checked the entire system. I can't say enough about Haven and its fantastic customer-focused approach. Sincerely, Payam read more

We had a very postiche experience from Andreas coming out to do an estimate for us, provided excellent intro to their services and let us know what to expect. The technicians were very professional and know their stuff. The installation mostly went well with a few hiccups - we had an old system in a 40+ years house. We were very happy with the whole crew especially the tall skinny young man who we forgot to ask for his name. He patiently explained how the system worked for us after working nonstop for the whole day (stayed until passed 9pm to make sure everything worked). Very knowledgeable and respectful. Customer service from Gaby was exceptional. We highly recommend their service. read more

We needed to have our central air and heat checked as our unit was older and had not been serviced in many years. Sean from Haven Air came out and serviced and evaluated our unit. He was very knowledgeable and professional. He explained all his findings in detail and worked diligently servicing the unit. He sent us a complete report with various options to get our unit running more efficiently. We decided to go with a completely new unit rather than repair an old one. Andreas one of the owners of this wonderful family-owned business came the following week and spent a lot of time going over various options that might fit our lifestyle and budget best. We chose to also get a whole house air purification system with the new unit as well; as we were looking to replace some we had in our rooms. The following day our new unit was put in. The technicians were also great. They worked long and hard, left everything tidy; answered questions and explained how everything works. I feel blessed that I came across this company to do business with. read more