11/11/25 Diagnostic Lab does a great job with efficiently…read moredrawing blood and reporting back! No wasted time. People are great, lots of parking. Report is back within the day. Thank you!

The new location of Diagnostic Laboratory 2nd floor of the Kahala office building . This morning I…read moreneeded to draw blood for my PCP doctor this new location is way better from their old location next door to Great harvest bread. The lobby is spacious lots more chairs for customers and it's a larger facility. Service is fast and friendly

Wow: Great sevice. Very friendly. Both the receptionist and the med tech. I asked if they were…read morealways this slow. The med tech said that they are usually busy the first two hours when they open. And that I came at a good time. I got there a few minutes to 11am. When I arrived I showed my ID, Med card and Dr's Blood test request. A minute later I was shown too room 1. The technician came in and drew my blood. In and out in less than five minutes. I may make this my goto for blood work. Enjoy

Needing to get labs done? Look no further, clinical labs is located in kahala mall (parking…read morestructure above the theater). You do not need to enter the mall since they are on the strip stores fronting the parking lot. I came in about 20 minutes before they were going to close. They were empty when I got there, but slowly more people came in. Make sure you have your ID and insurance card ready for a seamless check-in process. I was immediately taken into a room where she drew my blood quickly and without pain. I was in and out within 5 minutes I would say. Definitely come to this location because it is a hidden gem!

Nice, clean, and small location. Limited parking. No problem as the Majority of the time you're in…read moreand out. Friendly Staff.

I just dropped off a sample to be diagnosed at the Kahala location. I couldn't see through the…read moretinted front door that there was a person already inside so I opened the door and Daisy the clerk behind the desk rudely told me to get back outside and wait ! It was very rude and not the way to treat a customer.

Was told to have a seat when I entered by the young female at the counter. I sat there for a good…read more15 minutes and was ignored by her even after she finished serving the two people who had been there when I entered. Her coworker came and went and then came back before finally making eye contact and asking if I had been helped? No, I haven't. Giving 3 stars solely for this 2nd tech as she was nice. As I was unable to get my blood work that day, I ended up going to another DLS location the next day where the service was more efficient and friendlier. I would not recommend this location.

I don't usually hop on Yelp to write reviews; however my visit to this particular DLS location was…read morea miss for me, unfortunately. Don't get me wrong, because, much love to the individuals that helped me out. I normally go to another one, however, decided to go to this one instead this time around. Mind you, I'm someone that is not a fan of needles. Anyway. I was greeted by a few young gentlemen. The first gentleman that helped me was real nice. Took all the necessary information that was needed to process my lab work and proceeded to draw my blood. However, the sad thing is that he was unsuccessful with collecting my blood.. twice. (I was poked on the top of my left hand and on the bend of my left arm) Apparently, if a worker is unsuccessful twice, they'll have to call for another person to come in (?). So, he called in another person. He was friendly as well and successfully was able to draw blood from my right arm. It seemed like he was more experienced in locating a vein. (Note: he did mention that for females, it is a bit harder to find our veins because they are smaller) Once the needle got into my right arm, I thought YAY, I don't have to worry about getting bloodwork done anymore. But, alas, that was not the case. The second gentleman, caught that they forgot to take two tubes of blood. He informed me about it, which, thank goodness he did and offered to poke again.. but I was like uhm, I'll think about it. (cries) (After being poked three times, I didn't wanna get poked the *fourth* time within that one day, ahhh) I ended up taking a rest from being a pin cushion and went to another location the following day. :')

Straub Urgent care, Kahala location. Located across Kahala Mall, Near Foodland Farms. Convenient,…read morefree parking in shared lot. Urgent care open daily. Hours 10am to 8pm. Primary care open Monday to Saturday. Hours 8am to 6pm. Went on a Saturday 10am. Made appointment with Orthopedic specialist at 1215pm, James Edward's PA-C. Son had foot pain about a week ago and got worst. Xray services available on site, very convenient. Appointment took approximately 20 minutes. Diagnosis and instructions given. For check in, will need Identification and medical card. Complete registration form. Very organized. Highly recommend. Note: There is also a Lab on site for blood work and shots. (Clinical Labs)

This review is only for the lab department. The lab opens at 8am on weekdays. What is perfect about…read morethis if you are there at 8 is the parking. Usually this shopping center's parking is full and hard to get. But at 8, before most of the eateries are open, the parking spaces are mostly open. I got there a little before 8 and I was the eighth in line (will go earlier next time). Only one person at a time was called in so I was surprised there were actually three people working there. This is a fairly new facility so it is clean. There were plenty of waiting chairs (several people came after me).

I felt sick and decided to stop by Queen's Island Urgent Care. Located next to Kahala Mall on…read moreHunakai St., there's parking in the back of the building. I went in at 10:45 am and was quoted a 2 hour wait. I decided to wait in the clinic. Since the clinic is on a walk-in basis, you must be present when your name is called. The waiting room is comfortable. There's seats and a clean restroom to use. I should have went to the mall to grab something to eat during that 2 hour estimate. The 2 hour wait time was accurate. I got called around 12:45 pm. A specialist checked me in first, taking my vitals. After a 15 minute wait, Dr. Kauhane came for the check up. He was attentive, empathetic, and listened to my concerns. He gave advice on how to handle my ailment, and set up my prescription. The process was easy and simple. After that, another specialist came by to do this discharge. I am thankful for Dr. Kauhane and the clinic staff. Everyone was so friendly and helped me feel relaxed even with my ailment. Wish the wait times were shorter, but the doctor shortage is a statewide issue.

My experience with Queen's Island Urgent Care was very positive. The facility is new and extremely…read moreclean. The check in staff was friendly and efficient. They informed me from the start that there was only one doctor working so I might have to wait 1-1.5 hours, but better than ER. The intake assistant was friendly. And Dr. Core was kind and listened without feeling I was being rushed. She addressed my issues and explained everything with patience. Even the xray technician was nice. I would definitely return.

They scheduled my 14 year old cat for a same day appointment and we couldn't have been happier with…read morethe care Dr. Sin provided. My cat had intermittently been showing signs of pain for a couple weeks (refusing food and hiding). We'd been in contact with her regular vet and had a couple appointments, but were still in the stage of monitoring her due to her symptoms being sporadic. On Thursday, she refused both her meals. We got her scheduled for bloodwork with her regular vet for the following Monday. By Friday she was still refusing to eat/drink, and was hiding and refusing to be pet, whereas she's normally very affectionate. Being concerned about her lack of fluid intake and the escalation of her symptoms, I called Kaimuki Veterinary Urgent Care and got an appointment the same day. Dr. Sin did an exam, and had an in-depth conversation with us about the broad range of possible causes for her symptoms. It was clear Dr. Sin fully reviewed my cat's medical history, and took her regular vet's previous notes into account when speaking with us. They ended up drawing the labs that her regular vet was planning to draw the next week, which allowed us to get the results 3 days earlier than we would have! In the meantime she provided a subcutaneous fluid injection to help with our kitty's hydration, and an injected antibiotic. They also sent us home with a pain medication for her. Between the fluid injection and the pain medicine, she was acting more like herself that same night, and she ate her full dinner. They promptly sent the medical records back to her usual vet, who informed us that the labs showed signs of kidney disease, as well as pancreatitis. We're starting her on a special diet for her kidney disease, but regular vet credited Dr. Sin by saying that the antibiotic injection she gave likely already took care of the pancreatitis. Dr. Sin and her team were very compassionate, and Dr. Sin especially was very efficient at communicating her clinical thought process. They also provided itemized price estimates before rendering services. I compared the estimates to the ones from my regular vet, and the prices were roughly the same! Unexpected vet visits and bills are scary, but the team here was open and transparent about the whole process, which really put our minds at ease. Thank you for everything!

be prepared for an outrageous bill and unnecessary service. we were charged almost $1500 for a de-…read moreimpaction of our small dog and then told surgery should be done. I was made to feel "guilty" because i chose not to have surgery and was encouraged to have x rays that I later found were not essential. we later found out that surgery is not recommended for constipation/ mild prolapse. our small dog was given a large dose of anesthesia and then a huge dose to reverse the effect ( " an aggressive amount of sedation " was the phrase used when we shared the billing info with another vet ). I know people are prepared to pay thousands of dollars for treatment of their animals , but transparency and trust are a huge factor in treatment. We found neither here, and cannot recommend

The staff was somewhat rude and oddly discouraging "We do not have the equipment to remove a…read moresplinter from your wife's foot." ? ? ? They put us in a small room for an hour, closed the door after I opened it to have some air with only "This should be closed." They had only on doc working . . . . However ! Dr. Stegall was EXCELLENT. She removed the piece of glass from my wife's foot despite the pain of injecting the lidocaine and the lidocaine not working completely . . . her "Look at this ! " announcement while showing us the glass she removed was wonderful. She -- clearly overworked -- took the time to explain and then did the job. Nice work, and thank you, Doc. Queens: Pay her more ! Keep her !

The staff there was very inconsiderate. Just put me in a room and left me for over an hour. I know…read moreI was not an emergency but they just left me in a room over an hour without checking or informing me how long the doctor would be. I Just wanted to get eye drops for an irritated eye. I'm more irritated for waiting as long as I did. Everyone's time is important and for them to not have consideration is beyond disappointing

MinuteClinic is such a useful resource to get immediate health care. I know trying to get a…read moredoctor's appointment can take days, weeks, and sometimes even months, and by that time, it's useless to even go. Making an appointment is very easy. You can do it on the CVS app or the website. Times are usually available, and walk-ins are accepted as well. I managed to make an appointment on the same day. You check in at the kiosk, and just wait your turn. Valenso was the nurse practitioner who was there today. He was very friendly, personable, courteous, and professional. He makes you feel comfortable and at ease. You can come here for almost anything from minor injuries and illnesses to vaccines and injections to skin issues to earwax removal and then some. Overall, MinuteClinic is definitely useful. Super friendly staff. Clean and bright room. Very easy to make appointments for the same and next day.

I'm NOT a hypochondriac but I consider myself proactive about taking care of my health and…read morewell-being. That being said, I don't usually see my PCP unless I'm feeling like "Death is knocking on my door" and I always go in for an annual physical. This past weekend, we were experiencing a lot of rain and humidity which in Hawai'i, often comes with VOG, when the storm system comes from out South. So, when I woke this morning with some allergy symptoms, I decided to contact the CVS Minute Clinic instead of calling my PCP. The online process of contacting a CVS Minute Clinic was quick and easy. -Go to http://www.cvs.com. Select Minute Clinic. -You can look for the nearest site of Minute Clinic that is located in a CVS Pharmacy plus see what the waiting time is. -Make your selection and you will be assigned an appointment and a confirmation code. Your appointment time and code will be sent to your e-mail and phone (text). -Show up at least 5 minutes prior to your appointment to check-in at their dedicated kiosk. Of course, rather than scheduling an appointment, you can walk-in and they'll see you. However, just know that if you walk-in, those who have appointments will be seen before you. Today, I saw Reynard Nievera, ARNP, who was congenial and professional. He was thorough with his line of questioning as I described my symptoms. After taking my vitals, I told him that I was concerned that my symptoms were just due allergy to the VOG or possibly the onset of flu. Reynard took a couple of test samples and luckily it turned out that i was having allergies. He prescribed several medications which I was able to pick up from the CVS Pharmacy around the corner from this office. Also, I agreed to have follow-up calls to make sure the medications are helping to address and relieve my allergies. The Minute Clinic offers several programs that would augment those that your PCP would prescribe. Their business hours and locations are convenient (usually located inside a CVS store), especially if you're unable to get to your PCP on the same day. They even accept many health insurances. Go ahead and check online to see if you might be able schedule an appointment or walk-in to a Minute Clinic near you.

I saw on yelp that this DLS location at the Japanese Culture Center had a 4-star rating so I…read moredecided to give it a try. I came early on a Saturday morning and I pulled a ticket after entering the glass door. I was next up. I sat for a few minutes and a tech came out and called my number. I had my ID and insurance card in hand. I had Fumie and she was very good. She made a copy of my documents and pulled up the items my doctor requested. It took her awhile to find my vein but she was very patient and she made sure a vein was there before poking a needle in. I've been to other DLS locations where I'm poked once and nothing, then they do it a 2nd time; I hate that. The interior of this lab is very clean and it looks new or at least well kept. There is 1 restroom and in the mornings because so many people are there, you just wait for your turn for the urine sample. The techs are very efficient. The parking inside the JCC garage was free and no validation is needed if it's under 1 hour. It was a short walk from the parking to the elevators and you take it down to level 1 where the lab is.

I went early 6:30 on a Friday morning, waited 5 minutes and was in. Fastest time ever for blood…read morework. The technician was so sweet, didn't feel a thing. Overall a great experience. Thank you.