Why have store hours posted if you're not going to be open during them ? I got here earlier than…read moreexpected which is fine I can sit and wait . Store says it opens at 7:30am and it's 15 mins to 8 am and still no employee in the parking lot. This is ridiculous .

I received such great customer care here. Marcus went above and beyond to help me…read more He was most helpful and made me happy.

I visited this location to get all tires changed on my car. Ralph was extremely helpful in helping…read moreme pick the best tires for my vehicle given my budget. I'm always leary of going to any place related to car mechanical work or replacements so it's always a huge relief when I find someone who is trustworthy. Only downside to Pepboys is they didn't have enough seating for people waiting on their cars and they didn't have wipes so I could wipe down my steering wheel when it was returned (Midas did this for me so maybe I was just lucky). There's plenty of shops next door that you can walk around in while waiting for your car and this proved to be very useful for me. Good Pep Boys location.

You cannot count on this location. Appointments mean nothing. In some cases, they'll take your…read moreinformation and then not put it into their system. When you ask for a manager, they point fingers to avoid confrontation, and no one cares. There's no apology, or offer to correct the problem. Just blank stares and animosity toward you for creating an issue. I don't know why I went to them in the first place. Meineke on Madison is so much friendlier, more professional, and appreciative of your business, while offering better or same pricing. If you are looking for a car repair shop that will treat you courteously and professionally, and NOT as a necessary pain the staff needs to go through as part of the day, just skip this Pep Boys location.

Joshua fixed my car today, my left bulb was out and I hadn't any clue how to manage fixing this…read more Yeah, I'm a rookie and so thanks to him I was able to go home without a parking ticket! Thank you Josh!!!

When I was in college and would come home to visit dad in Berwyn, I would sometimes need to change…read moremy oil. I've been shopping at Murray's for years to buy oil, filters, pretty much anything I need to keep my car's engine happy. I've always received good service from the staff (and I might add that they were always well staffed) there and the check out girls have always been friendly. In fact, I bought all my auto supplies in Spring 2008 for last summer at this Murray's. Flash forward to June 2009: It's oil-changing time! Time to go to Murray's! I enter anticipating the check-out girls and service desk dude. I freeze in my tracks. Where are the check-out registers? Where's the service desk? The counter in the back has been shifted to the side of the store where the entrance is, and there are just 2 guys working the whole store. They get parts from the back for people who need help and explanations how to fix their own cars, answer the phones, AND they and they have to ring up all the customers! At 2pm on a Saturday afternoon, you'd think they'd be better staffed than that. Where were the check-out registers? Where were the check-out girls? There were not even any girls to check out! (Yeah, I go to the auto store on Saturday afternoon to meet chicks...heh). I waited in line all too long to buy 5 quarts of Penzoil and a FRAM filter. Also, I noticed the store was not nearly as clean it used to be. What happened? Turns out O'Reilly Auto bought Murray's parent company, CSK. I get it. LET'S CUT COSTS. Well, Mr. O'Reilly, I will take my business elsewhere from now on.

Accidentally forgot my wallet there today. They searched my phone number in their system, and gave…read moreme a call. Was able to pick up my wallet before they closed. Thanks guys!

I had to go and get one of my turning signal lights replaced on my car. So, I stopped into Advance…read moreAuto Parts. I like coming here because the staff is super friendly and knowledgeable when it comes to cars. Johnny the store manager is awesome. He is always attentive to customers and his staff. Whenever, someone walk inside this location the staff always greets you with a smile. If they don't carry certain parts that you need at their location. Don't worry the staff is quick to look up another location to help get you the parts that you need. Better yet.. They will have the parts shipped to their location for you to pick up in a day or two. Each staff member is trained professionally and has great customer service skills. Very patient & don't mind assisting you.

Update on 5/2/26 came back to this dealership and service…read morearea for service on my Fiat and Xavier was so amazing to help me answer all my questions and he fixed everything that needed fixing. And then Xavier's manager helped me understand more about my gear shifter. Thank you service department for having wonderful hard working and knowledgeable and kind staff. Then I went to the express oil change service station and Adrian assisted me and took great care of my car for the oil change and topped off everything I needed (coolant and windshield wiper fluid is what they top off) and added air to my tires after a long cold winter. Oil change is $135. Free popcorn and hot beverages and water while you wait along w vending machines. And Miss Lovely Erica at the sales department was super nice too! She looks out for customers and has their best interest in mind still after 8 years. She made fresh popcorn for customers to enjoy while waiting for the oil change. Thank you Hawk! The staff make the place and thank you for hiring such dedicated staff. And they play 80s music, the gold standard across the world :) Only thing I would ask ... please update the sofa and chairs at the express oil change service area. I understand it's happening very soon but the sofas are lumpy and cloth which is not easy to clean as it absorbs dust and odors... vinyl cushioned single seaters and love seats would be amazing ... just my personal preference like the ones at airports bc they are durable and easy to clean and don't lose their bounce. Then the high round tables and chairs are fine as they can be cleaned easily but the height to chair ratio is too short for petite people like me and once I sat on the chair I feel like my chin is almost hitting the table so please have taller chairs so people like me can enjoy the table. That's just my 2 cents :)

This was a disappointing experience. After spending more than $900 for window repair and oil…read morechange, I drove the car home and had a flat tire. That same tire had low pressure before, but nothing was flagged during the multi-point inspection? Also, a door handle/lock was malfunctioning (not an issue beforehand) and the car was not washed. When I called (several times), no one answered the phone. When I finally heard back from the service advisor, I was appalled by her tone and attitude. She was defensive, condescending, and rude. I will never be returning here again.

Great, honest, and friendly service. Pete is fantastic-- he does great work, makes recommendations…read morewithout selling, and is resourceful about smart solutions that won't cost you an arm and a leg. Highly recommend!

Pete helped me pass my auto emission test. Superior work and friendly. I would highly recommend…read morehim and especially if you have a used vehicle or under vehicle.

Best Autozone out there! Shoutout Emilio, Jayden, and Bri for all the help, you rock!!!read more

I needed a headlight replaced and Orlando the manager helped me. He was very professional and…read morehelped me choose the right type of light that would last a bit longer and would also give me warranty through the manufacturer. His communication skills were awesome. The way the light fixture was deep was hard to replace so I know it wasn't easy, you are appreciated. Thank you once again for helping me.

Hollywood Auto always takes good care of me. I have an old Toyota Prius. They know what they are…read moredoing! I've been going here for at least 20 years. Thank you Joe and Sam!

Joe and his team are absolutely amazing! Joe is very professional and honest with what actually…read moreneeds to be done on your car. I come all the way from a western suburb (about 40 minutes away) because of how I trust Joe and his team to take care of my car and be honest with the needs of my car. Look no where else and come here for your car needs. It's worth the drive to come to here.

Admittedly I was really reluctant to make an appointment based on these reviews, but I really…read moreneeded an oil change and this place was (1) near work and (2) near a Target. I made my appointment online at 1pm, showed up on time, and they said it would take an hour. I walked over to Target, shopped to kill time, and came back an hour later and it was done. No issues whatsoever, no complaints. It looks like others have had major issues with other repairs and appointment scheduling, but I honestly had no problems. I'm happy with the service and glad I was able to get this done over my lunch hour!

I was disappointed with the service I received at the Broadview Pep Boys location. I brought my…read morevehicle in because it was pulling to the right and requested that it be checked for a wheel alignment. I was later informed that the inner and outer tie rod ends needed replacement, which I approved. The total cost was over $500. After picking up the vehicle, the issue remained unchanged. I also discovered that the front right tire had been inflated to 47 PSI. Standard PSI is 35 PSI. I returned the next day, and after another alignment inspection, I was told that worn out front tires was most likely causing the issue. I paid an additional $40 at another shop to rotate the tires, but the vehicle still pulled to the right. When I returned again, I was told they could only refund the alignment charge of $138. In the end, I still have the original issue despite spending several hundred dollars. Unfortunately, I was not satisfied with the overall service experience.

Steve & Ronnie are the best! Honest and good deals all the time. Check them out! The Dodge Power…read moreWagan is Bad Ass! I remember it back in the 70s sitting in their small garage. Good Job! Razor!

This isn't a review of there service but for there driver that almost hit me, he went into the…read moreoncoming lane of traffic to get around me when the lanes merged into one line. You would think that someone driving a company truck would drive it with respect since it reflects on the company. Very sad.