I visited this location to get all tires changed on my car. Ralph was extremely helpful in helping…read moreme pick the best tires for my vehicle given my budget. I'm always leary of going to any place related to car mechanical work or replacements so it's always a huge relief when I find someone who is trustworthy. Only downside to Pepboys is they didn't have enough seating for people waiting on their cars and they didn't have wipes so I could wipe down my steering wheel when it was returned (Midas did this for me so maybe I was just lucky). There's plenty of shops next door that you can walk around in while waiting for your car and this proved to be very useful for me. Good Pep Boys location.

I make an appt to have a tire sensor checked. I go the next morning early to be on time. The store…read moreopens a few minutes late. No mechanics in site. The guy that opens the place does not say good morning and looks unhappy. Dragged his way to the front door to open the place a few minutes late as I pointed out. I showed him a list I made up of what I think the car needs and on the top of it is the tire sensor that needs to be checked. He tells me that the machine that checks that is not working. That could have been said to me the night before when I made the appt. Total waste of time. Place opens up minutes late. No mechanics on site even after they opened up, and they don't even have a machine that checks the very thing I went there for. Horrible place. No wonder why they have such bad reviews.

Joshua fixed my car today, my left bulb was out and I hadn't any clue how to manage fixing this…read more Yeah, I'm a rookie and so thanks to him I was able to go home without a parking ticket! Thank you Josh!!!

When I was in college and would come home to visit dad in Berwyn, I would sometimes need to change…read moremy oil. I've been shopping at Murray's for years to buy oil, filters, pretty much anything I need to keep my car's engine happy. I've always received good service from the staff (and I might add that they were always well staffed) there and the check out girls have always been friendly. In fact, I bought all my auto supplies in Spring 2008 for last summer at this Murray's. Flash forward to June 2009: It's oil-changing time! Time to go to Murray's! I enter anticipating the check-out girls and service desk dude. I freeze in my tracks. Where are the check-out registers? Where's the service desk? The counter in the back has been shifted to the side of the store where the entrance is, and there are just 2 guys working the whole store. They get parts from the back for people who need help and explanations how to fix their own cars, answer the phones, AND they and they have to ring up all the customers! At 2pm on a Saturday afternoon, you'd think they'd be better staffed than that. Where were the check-out registers? Where were the check-out girls? There were not even any girls to check out! (Yeah, I go to the auto store on Saturday afternoon to meet chicks...heh). I waited in line all too long to buy 5 quarts of Penzoil and a FRAM filter. Also, I noticed the store was not nearly as clean it used to be. What happened? Turns out O'Reilly Auto bought Murray's parent company, CSK. I get it. LET'S CUT COSTS. Well, Mr. O'Reilly, I will take my business elsewhere from now on.

Accidentally forgot my wallet there today. They searched my phone number in their system, and gave…read moreme a call. Was able to pick up my wallet before they closed. Thanks guys!

I had to go and get one of my turning signal lights replaced on my car. So, I stopped into Advance…read moreAuto Parts. I like coming here because the staff is super friendly and knowledgeable when it comes to cars. Johnny the store manager is awesome. He is always attentive to customers and his staff. Whenever, someone walk inside this location the staff always greets you with a smile. If they don't carry certain parts that you need at their location. Don't worry the staff is quick to look up another location to help get you the parts that you need. Better yet.. They will have the parts shipped to their location for you to pick up in a day or two. Each staff member is trained professionally and has great customer service skills. Very patient & don't mind assisting you.

Update on 5/2/26 came back to this dealership and service…read morearea for service on my Fiat and Xavier was so amazing to help me answer all my questions and he fixed everything that needed fixing. And then Xavier's manager helped me understand more about my gear shifter. Thank you service department for having wonderful hard working and knowledgeable and kind staff. Then I went to the express oil change service station and Adrian assisted me and took great care of my car for the oil change and topped off everything I needed (coolant and windshield wiper fluid is what they top off) and added air to my tires after a long cold winter. Oil change is $135. Free popcorn and hot beverages and water while you wait along w vending machines. And Miss Lovely Erica at the sales department was super nice too! She looks out for customers and has their best interest in mind still after 8 years. She made fresh popcorn for customers to enjoy while waiting for the oil change. Thank you Hawk! The staff make the place and thank you for hiring such dedicated staff. And they play 80s music, the gold standard across the world :) Only thing I would ask ... please update the sofa and chairs at the express oil change service area. I understand it's happening very soon but the sofas are lumpy and cloth which is not easy to clean as it absorbs dust and odors... vinyl cushioned single seaters and love seats would be amazing ... just my personal preference like the ones at airports bc they are durable and easy to clean and don't lose their bounce. Then the high round tables and chairs are fine as they can be cleaned easily but the height to chair ratio is too short for petite people like me and once I sat on the chair I feel like my chin is almost hitting the table so please have taller chairs so people like me can enjoy the table. That's just my 2 cents :)

The Hawk dealerships have been absolutely amazing to work with. I was in a tough spot with major…read morecar issues and already pretty underwater, and they still found a way to get me into a reliable vehicle I love. The team was kind and honest. Specifically Jason Beltran has just truly went above and beyond to help. They made a stressful situation feel easy. Highly recommend!

Pete helped me pass my auto emission test. Superior work and friendly. I would highly recommend…read morehim and especially if you have a used vehicle or under vehicle.

Friendly and FAIR mechanics and staff make this a good experience. Pete is very trustworthy and…read morepleasant to work with. They evaluate your car well and, when needed, make the repairs needed with excellent, quality work and in a timely fashion.

Best Autozone out there! Shoutout Emilio, Jayden, and Bri for all the help, you rock!!!read more

I needed a headlight replaced and Orlando the manager helped me. He was very professional and…read morehelped me choose the right type of light that would last a bit longer and would also give me warranty through the manufacturer. His communication skills were awesome. The way the light fixture was deep was hard to replace so I know it wasn't easy, you are appreciated. Thank you once again for helping me.

Joe and his team are absolutely amazing! Joe is very professional and honest with what actually…read moreneeds to be done on your car. I come all the way from a western suburb (about 40 minutes away) because of how I trust Joe and his team to take care of my car and be honest with the needs of my car. Look no where else and come here for your car needs. It's worth the drive to come to here.

Hollywood Auto always takes good care of me. I have an old Toyota Prius. They know what they are…read moredoing! I've been going here for at least 20 years. Thank you Joe and Sam!

I was disappointed with the service I received at the Broadview Pep Boys location. I brought my…read morevehicle in because it was pulling to the right and requested that it be checked for a wheel alignment. I was later informed that the inner and outer tie rod ends needed replacement, which I approved. The total cost was over $500. After picking up the vehicle, the issue remained unchanged. I also discovered that the front right tire had been inflated to 47 PSI. Standard PSI is 35 PSI. I returned the next day, and after another alignment inspection, I was told that worn out front tires was most likely causing the issue. I paid an additional $40 at another shop to rotate the tires, but the vehicle still pulled to the right. When I returned again, I was told they could only refund the alignment charge of $138. In the end, I still have the original issue despite spending several hundred dollars. Unfortunately, I was not satisfied with the overall service experience.

My husband had an appointment at 10:30 so he dropped off the car and asked how long it would take…read more(wence the employee) did not give him an estimated time at all. I went to meet my husband at target since its right by the pep boys and he figured he can shop around while while we waited. In the time i got there he got a notification from pep boys. It said his car wouldnt be done until a week from today, what the hell is going on we made an appointment for a reason. He called 3 times no answer i called 2 times and got an answer. I asked them whats going on with the car we brought it because the online tracking process website says it will take a week. He said it must be malfunctioning (understandable) so i asked him how long it will take to get it done, he said an hour and a half. I called at 11:45 an hour after drop off so we went and got lunch by chic fil a to stay nearby and be ready for pick up at 1:15-1:30. We did not get any call and by 2:30 i was over it we walked to pep boys and when i walk in pretty much all of the employees are sitting in the front talking and joking and laughing. I walked in everyone got quiet and just watched me, once i mentioned the appointment and car model one tire tech automatically started going to the back. The guy at the front desk asked around who was working on that car and the guy walking to the back (kevin) was pointed out to be the one. So why was he sitting there talking watching shows with his coworkers until we walked in and i put him on the spot. I asked how much longer it would be then because we had an appointment for 10:30 and was told when we called at 11:45 it would be an hour and a half. I mentioned its literally 2:30 pretty much 4 hours later from the apt and the cars still not done. I also mentioned we saw the car still sitting outside earlier waiting for service on our way to lunch at 12 and now we see its up in the air with no tech working on it. They said 30 minutes, and boy did they make sure that it was 30 minutes. I saw the tech rushing in the back to do the work he should have finished 3-4 hours ago. It doesnt take 4 hours to changed tires but it will if youre sitting on your ass talking to your coworkers and watching videos in the front instead of actually working. FIRST TIME COMING TO PEP BOYS AND LAST. Employees will waste your time and make it take longer than it actually does just out of pure laziness.

Steve & Ronnie are the best! Honest and good deals all the time. Check them out! The Dodge Power…read moreWagan is Bad Ass! I remember it back in the 70s sitting in their small garage. Good Job! Razor!

This isn't a review of there service but for there driver that almost hit me, he went into the…read moreoncoming lane of traffic to get around me when the lanes merged into one line. You would think that someone driving a company truck would drive it with respect since it reflects on the company. Very sad.

Amazing parts at the discount price . Great value for the…read moremoney . Experienced and fast customer service . Purchased parts for 2016 and 2019 Honda . Thank you .

Make sure you open your parts make sure it's not damaged and the right part before you leave they…read morehave all the parts you need with a really great price