Professional, informative, and responsive. Although I did not end up working with Hayasa Flooring Design (HFD) for my project this time (as floor installation was already included in my remodeling bid), I wanted to leave a review of appreciation for Levon and HFD. Levon, the owner, is a pleasure to speak with. He was generous with his time and advice, never pushy, sharing his knowledge and expertise for material choices and installation. He put in a lot of time and thought into trying to help me find the right flooring to fit my needs. It's very clear that he takes a lot of pride in his work and business. Even after I notified him that I had decided to go with my contractors for installation, Levon very kindly continued to offer his helpful advice. I know that for future projects, I will be calling HFD for an excellent client-oriented experience. read more

Promised me a proposal and then ghosted me. They have a nice website, say the right things, and then flake.

Innovative flooring design. Hayasa is great at working with me to create the office of my dreams. From selection to installation they had the all the expertise necessary to work with my designer to complete our flooring design so that it will not be aesthetic yet effective down the line. Their selection was fantastic and hayasa did an excellent job of explaining the pros, cons, and longevity considerations of each material, color, and installation time. Everything stayed within budget and was completed in a timely fashion. Highly recommend read more

Ultra boutique luxury product. Honest company with great values. Would highly recommend doing business with them. I haven't seen any better in my career as a real estate developer. Keep up the good work. read more

As a real estate broker representing buyers and sellers in purchase of properties, I have been dealing with remodeling, contractors and repairs of old houses and Hayasa Flooring Design services have been one of the best experiences for upgrading flooring for my clients. They always deliver high results and that is a reason why they are number one choice to refer my clients for remodeling and getting upgraded flooring. I am a realtor representing buyers and sellers in purchase of condos and houses. Everyone so far has been pretty happy! They did a great job. Efficient, friendly and honest. Fantastic people, great quality and, at the same time, they are also affordable. We had several quotes from various referrals and there's seemed most on point. Will absolutely use them again.Hayasa team is the one that will leave you with happy results. Keep up a good job, guys! read more

I recently visited a dear friend who had used Hayasa Flooring for their remodel. The staircase was stunning! They were delighted with the design options and workmanship and the installation crew was professional. How often does a project come in on time and within budget in today's age? As they do not personally utilize online services such as Yelp, I felt compelled (with their permission) to share their experience with you. Of course I expect to use their services next year when I begin my next project! read more

I live in a high rise in Soma, SF and my washing machine flooded my apartment to the tune of over 600 gallons of water. Needless to say, the wood floors were completely ruined and I was now living WW2 Stalingrad-style. Since I have no experience in doing any renovation work in SF, and I was faced with the daunting task of calling flooring vendors. Among those who came by for measurements, I was struck by the punctuality and professionalism of Art at Hayasa. He then encouraged me to go to his 15 street showroom to pick out the floor. First, the showroom is impeccably tasteful with a wide variety of samples. Second, at no time did I get the impression that Art was trying to "up sell." He is extremely knowledgeable and we decided on a very decent wood at a very competitive price. Lastly, Art and his crew performed at a high level of professionalism during the reconstruction process and I am amazed at the quality of their work. Few words can express my amazement when he knocked on my bedroom door during the day (I work nights), all construction noise had finished, and I woke up to a far better looking unit than I had hoped for. Everything had also been cleaned up. The nightmare of the flood was finally over. Many thanks Art! read more

We LOVE our beautiful maple floors, site finished by Hayasa. Levon and his team are super patient and knowledgable and placed a high emphasis on doing things right. We ended up replacing the sub floor on one of the bedrooms, and Levon made sure he communicated clearly with us on the reason to do so, and everything was leveled. They are very flexible and willing to work with our schedule, and we were never worried the job will be done late or incorrectly. We enjoyed working with Levon's team and would highly recommend them to anyone who is interested in replacing their floors. A big bonus is they even left a professional floor cleaning starter kit after they finished the last coat. You can tell they CARE deeply about their craft. We would use them again! read more

Levon from Hayasa flooring is a class act. I tried to match some flooring that I got from my brother in Southern California and he jumped on my project even though it meant very little profit for his company. Then I told him that I plan on laying the floor myself being the DIY homeowner that I am and he offered to consult me so I don't do a bad job on the install. He came to my house and showed me the 10 tricks that I would need to know to lay the new floor successfully. Again not a lot of profit and he didn't have to do it for me since I wasn't offering him the project. He called me back when he said he showed up when he told me he would and he was just a really good guy that was very professional. I recommend him highly and I know from experience it makes jobs much easier when you're dealing with real human beings which Levon Hayasa is definitely one of them. Thank you Levon. read more

Levon and his staff were extremely professional and they went above and beyond to make sure our flooring looked perfect, they did an amazing job and we are glad we went with them. Levon promised us that he will finish the job in 5 days, he finished it in 4. If you want clean, perfect, and professional job, then hire Hayasa Flooring Design to do the work. read more

We met with many contractors and wood flooring specialists over the course of 8 months in a bid to install wood flooring in our 2300 sq ft house in San Francisco. So many of them would show up for a consultation and then never get back to us with a quote or came back with an estimate with no explanation of what we were paying for. We finally contacted Art at Hayasa (formerly Artex Flooring) who responded quickly, came to our house to discuss the project and worked with us at his studio to pick the wood we wanted to install. We had a quote within days and then he patiently put up with us as we changed our minds on the material multiple times (going from engineered to hardwood and then back to a different engineered product). He was happy to explain the benefits and drawbacks of the different materials and even had us stop by a prior client's house when we were confused on what wood to use. When we finally made a decision he gave us a quote that broke down labor and materials, and worked to stay within our budget. We had a tight time frame and Hayasa stayed within it while also being flexible and working around us (we lived in the house for a portion of the construction). If we had questions as the work was going on, Art was always a quick text, email or call away. Anytime an unexpected issue arose, Art contacted us immediately, explained the problem and set forth various options to address it. Given the demand for (and cost of) construction in San Francisco right now, remodeling has been a drawn-out and frustrating experience. Art and Hayasa were a rare highlight. After we had our final walkthrough with Art, he even dropped off a special cleaning solution to make sure we were using the right one for the floors. I would recommend Art and Hayasa to anyone looking for a wood flooring specialist in the bay area and will certainly work with them again in the future. read more

I met many venders for wood flooring over the past month, but none of them were as helpful as Hayasa Flooring Design. Levon (the owner) responded to me quickly, came to my apartment to discuss the project and he recommended me to go to his showroom to pick out the wood for flooring. There is variety of samples.Levon is knowledgeable and explains different wood has different benefit for the floor. I took some samples to my apartment, and after I decided, Levon helped me fill out the appropriate paperwork needed by my building manager. The installation was fast! I am very pleased with my beautiful new hardwood floors. Hayasa Flooring Design comes highly recommended! If you want some real professionals, these are the people. read more

We had to replace our flooring due to a water valve leak & Hayasa flooring came highly recommended. I am an Architect so you can say I am quite "picky" and know many vendors out there. I would recommend Levon in a heart beat! Not only does he have competitive prices but he has the knowledge, attention to detail, accessibility to great lumber and finishing needed for the best quality floors. I do high end residential projects and from now on will be my go to company. We are so happy with our floors they are absolutely gorgeous! read more

We couldn't be happier with how our floors turned out. Our working interactions with Levon and his crew, their integrity, the finished product, all were outstanding. This was a refinish and partial install project -- two rooms had been left as carpet / tile when previous owners installed wood floors -- and we wanted to get it done between our closing and move-in dates. Levon fit 10 days of work into a 12 day window. They matched the new floors with the old so you would never know they were installed a decade apart, guided us to a stain we like better than the ones we'd chosen, and threw in matching heating grates just because. Levon had been concerned that with the tight schedule the wood might not have time to acclimatize, and after a couple of months we did get some pretty significant cupping in the areas of new install. We talked to him over email. He very graciously agreed to refinish those areas, and true to his word, after waiting a year to insure the wood had fully settled, he and another crew came back and finished the job. The floors are one of the first things people notice on entering our house, and they don't even know what was there before. Yeah, the new floors are beautiful. read more

Our floors on the first level had been left in a mess by previous contractors: they used the wrong type of oak to patch the floor, there were big gouges in the floor from not being able to control the sander, every room seemed to be a different color, and then they left without finishing, leaving big sanded places in the living room. Art's price was not the lowest, but we gave him the job based on his knowledge and explanations of the process. They started a couple days after Art bid the job. The gouges are completely gone, the wrong type of oak is hidden by the stain, and the floor in every room is exactly the same beautiful rich color. It turned out fantastic! We couldn't be happier. I highly recommend him. read more

All the accolades are true; Levon and the Hayasa team have definitely earned their five-star rating. We just finished a significant house remodel, and Hayasa was by far our best sub-contractor. Their professionalism, knowledge, customer service, integrity, and attention to detail were really head-and-shoulders above everyone else. If it sounds like I'm gushing, it's only because they deserve it. Our new floor is a work of precision art. It's beautiful, and everything is perfectly aligned and finished. On top of that, while Hayasa is not cheap, they do represent very good value. If you're shopping something like the DuChateau line, Hayasa can provide a much superior product for not a lot more money. And if you're looking at fully custom floors, they are really good value. Overall, I can't recommend them highly enough. read more

After asking my friends for good job and reasonable price for my new house flooring (Hardwood) one of my friends recommend Hayasa Flooring Design since he was very happy and satisfied with them, so I contact with office and that is how everything start and finish smoothly and nice with highest quality and very reasonable price, I am very thankful and will recommend the whole crew especially Levon for their all hard work. Defensively you will be happy when you contact them and see their magic job in your home. Thank you read more

We just did a complete gut renovation of our home in San Carlos. Levon managed the entire floor refinishing process perfectly. We feathered the floor (installed pieces in spots that were missing), sanded the floor, and restained the floor using water based stain with 3 coats. The crew also cleaned the house thoroughly before they left. Levon stuck to our original budget, completed all of the work on time and was incredibly communicative and responsive throughout. He was without a doubt the best contractor that we worked with during our entire home renovation process - I highly recommend him without reservation. I would put more stars on this review if possible. A+ read more

Still looking for a company to install your hardwood floor? Stop wasting time researching - I did that for you. I spoke to tens of companies and independent contractors in Bay Area, found through highly rated web reviews and from direct referral from other homeowners or real estate agents; I met a bunch of them in person and got few quotes to compare them. I've seen all, the good and bad, so let me save you all this work and time: just go with HFD and Levon. This review comes from someone which is very picky and looks for excellent results - so trust me and you will be happy. First of all, from a business perspective, Levon and Hakob are very professional. You get that feeling from small and big things, that all matter at the end. They have a great website where you can get a feeling of the type of work they do and its quality: they worked for major companies in San Francisco (e.g. Twitter, Square, etc), high end hotel chains (e.g. Hyatt, Four Seasons) and luxury homes. They can do any type of installation, from pre-finished to site-finished, from floating to glue-down, with the material of your choice. They have great, long lasting relationships with hardwood suppliers, so you can make sure you get the material you want as fast as possible. They are very good at corresponding: via email, text or phone, whatever you use, they get back to you very quickly. They show up at the time they said they would. They take measurements of your place which are accurate. They present you with a schedule which is realistic and not made up just to get your business - and they stand behind it, adding more people as needed during the project to meet original deadline. They give you a professionally prepared, broken down line item by line item quote, with clear indication of possible price adjustments based on conditions unpredictable at the moment of the initial estimate. All the above seem expected from a service that will cost you tens of thousands of dollars, but if I listed each one of them it means they are not so common out there, for sure not all from a single vendor. HFD has all of those. From an execution perspective, Levon and his team are excellent. They spent quite some extra time on leveling our floor to make sure everything was going to be perfect (they charge you extra for advanced leveling - as anyone else - but Levon did his best to keep the charges limited to his preliminary estimate even if they ended up spending more time on it). The installation process went smooth and fast enough as Levon decided to add more people to make sure he could meet the tight schedule we had. Levon also visited the site almost every day to check on the status and solve any issues. We did have some minimal issues, but Levon and his team promptly fixed them, going above and beyond what you would normally expect. Levon just takes pride for his work and is very honest, and that's why in my opinion you can trust you will be satisfied. Let's talk about pricing now: you would expect to pay a huge premium to work with HFD after all the great things I listed. Nope. Their price is very competitive, yes, with a premium compared to some others, but honestly minimal and WELL WORTH IT. I've also seen higher quotes and I'm sure the level of service (based on the initial interactions) would have not been at HFD level. More importantly, you could be an high end hotel or have a smaller project, but Levon will treat you exactly the same way, with the same level of service and attention. So, let me tell you one last time: stop researching and just call HFD. read more

Levon and his crew were amazing! They patched and matched our 100+ year old floor with an intricate border. Levon suggested the best options and saw an issue before I did and made sure it was addressed. They also left the house (which we live in!) immaculate and with minimal dust. I agree with what others said... hands-down best subcontractor I've ever worked with. read more

after overcoming the initial shock of permanently staining our quarter sawn oak floor with a mixture of olive oil and water we reached out to hayasa to see if the problem was fixable. levon responded quickly, came over and assured us that he could get the floor looking good as new. it turned out that he was absolutely correct. they did a terrific job and even charged less than the original estimate. integrity, expertise and alacrity... what more can you ask for? read more

We chose Monarch Plank hardwood flooring for a major remodel on the recommendation of our architect. We were very excited about the floor we chose after seeing a large sample and photos on various websites. Our contractor hired Hayasa for the installation. On its own volition, the Hayasa crew laid out a small sample of the floor and asked us to take a look before affixing it. That is when we discovered that the flooring that came from the manufacturer did not look like the sample or website photos. Nearly 30% of the boards had unsightly, unnatural black marks that looked like someone took a Sharpie to them or danced across them in black-soled shoes. After unsuccessful negotiations with the manufacturer (Galleher Corporation) by Hayasa and us, we were forced to buy more than we needed for our project. Hayasa purchased additional boxes on our behalf and its installers took the extra time, at Hayasa's expense, to carefully choose the best boards from each box to achieve the result we were expecting. Hayasa's installers (Roberto and Raul) were prompt, professional and did an amazing job of installing the floor and teaching us how to care for it. We are so appreciative of their extra efforts in light of Galleher's unethical business practices. Since the installation, Levon (a Hayasa owner) personally spent time, at no charge, tweaking some construction-related flaws in our floor. We are thankful for the 5-star service! read more

We just purchased a house with avocado carpet from the seventies. Hakob gave a great quote and had flexibility to start the work the moment we needed him. We lucked out and uncovered phenomenal mid-century parquet flooring for a great price. HFD really made it shine, and was great to work with. I highly recommend Hayasa. read more

I had my flooring installed by Levon and his team in October of 2017 and I have not had a single regret for choosing them over the competitors. I was away during part of the install and Levon kept me in the loop and remained very professional. Levon is very responsive and was quick to address a small issue with the final product. I would not hesitate to recommend Levon and his team! Their very cool looking showroom is also a major plus! read more

Amazing craftsmanship and great team to work with. Levon and his team are very customer-centric and take their customer's happiness seriously. They take an artisanal approach to their work and their passion for quality and beauty shows through. They're respectful of house rules and always cleaned up at the end of the day. Highly highly recommended! read more

My refrigerator stopped, the ice melted and flooded my wood floor. I came home after 2 days away, and had visions of mold growing under the wooden boards. I was panicked, and called several flooring companies. Levon responded immediately, assessing the damage, and making immediate plans to fix my problem. As it was, I chose to remove the engineered flooring and lay down oak to match the rest of the home. His crew was outstanding, the pattern they did is beautiful, and the work was completed on time, and the mess was entirely contained and cleaned up. I cannot recommend Hayasa Flooring Company any higher! read more

A true 5-star job. My new floors are beautiful, durable and really make my flat look amazing. I will work with Art and his crew again. His pricing is competitive and he is very easy to work with and finished a day early. Highly recommended! read more

I left my keys with Levon and his crew and went on a month-long vacation. When I got back my little condo had been transformed. The sad carpet and vinyl flooring had been replaced with beautiful bamboo floors. His pricing was extremely competitive and his customer service was the best. Before I left, Levon made several trips to measure my place and consult with me on my choice of flooring and came by to check in once I returned. He was so easy to work with and his team does great work. I shopped around a bunch and I'm really glad I went with Hayasa. They did an awesome job - I can't recommend them enough! read more