I had a great experience with the team. They removed the old flooring in my rental unit and…read moreinstalled an entirely new floor, and the results came out amazing. The floor looks great and feels very durable, which was important to me since it's a rental property. Gene, Angel and the team was efficient and communicated well throughout the entire project. They showed up when they said they would, kept me informed, and the quality of the installation exceeded my expectations.

Great experience with installing SPC flooring, and I will work with this company again if I need…read moreflooring in the future. Gene was professional and had great communication before, during, and after the project. He visited my home to take measurements, show me samples, and he provided an estimate before he left. There was no pressure, and I noticed his attention to detail and quality. After getting estimates from other companies, Concept Materials had a competitive estimate and I felt they would do the best quality work. This job involved replacing a cheap vinyl wood floor with durable SPC. The scope was a living room, 4 steps, and a hallway. Each day two guys arrived on time. Because the subfloor was not flat, they had to pour concrete to level the floor. Overall, they did an excellent job and cleaned everything well. Like many projects there were some unexpected issues, and Gene handled each issue quickly with a good solution.

If you're looking for a flawless, stress-free hardwood flooring upgrade, Tom's Hardwood Floors is…read morethe only company you need to call. We replaced 20-year-old carpet throughout our entire home with beautiful engineered hardwood--and the result is nothing short of stunning. - David, our project manager, was responsive and guided us every step--scheduling a site walk immediately, explaining the process clearly, and connecting us with their flooring gallery for expert, no-pressure guidance. - Johnny, the on-site lead, was communicative, accommodating, respectful, and always available. His hands-on leadership kept everything on track and on time. - The install crew was punctual, clean, skilled, and completed our entire home in just two weeks--without cutting corners. Transitions, baseboards, and fine details were flawless. - No surprises, no hidden fees--just honest, fair pricing and clear communication. They stood by their word, every step of the way. Our home now looks brand new. We've worked with many contractors, but Tom's Hardwood Floors sets the gold standard--not just for quality, but for the values of a true family business. Do not look anywhere else. If you want excellence, integrity, and a team that treats your home like their own, Tom's Hardwood Floors is the way.

Tom's did the floors in my unit a few weeks ago. Here are my thoughts:…read more Pros: - Communication: Generally very prompt communication. I wish I got more updates during construction but they sent them whenever I asked. I liked that they were very contentious about talking with my neighbor when their van was blocking a little bit of their driveway--a lot of contractors wouldn't bother. I also had another neighbor who was causing some issues and they kept me in the loop, which I appreciated. - Price: I talked to several contractors and their price was pretty reasonable--not the lowest nor the highest, more in the middle. Cons: - After construction, I noticed some damage on parts that were supposed to be protected. They were minor damages, but annoying. The most noticeable one was a dent on my TV, which left a white dot that I see every time I turn on my TV, which sucks. - In terms of details, I noticed that there were some dings in pretty noticeable parts of the wood. I don't know if it was the crew or the wood came like that, but when I was testing a wood sample before purchasing, I hit the wood with a hammer and it didn't leave a mark, so it would take a lot of force to leave a dent like the one pictured. Kinda disappointing because the dent is smack in the middle of a high traffic area. Some last notes: - David came by to do a final walk through and helped me move some of the heavier furniture back. It didn't bother me but if you're expecting furniture to be put back the way it was originally, you'll want to manage your expectations. - You should definitely hire painters and cleaners after the construction--I didn't think the walls were going to be as scuffed up as they were. And everything will be superrrr dusty, even if it's covered. - When I expressed concern about not all baseboards being replaced, which I thought was the scope of work, he explained that he told his crew to use existing baseboards when possible. He said he did this to save me some cost and offered me $150 to cover the savings. I generally feel positive about this, although if I hadn't mentioned it I don't think it would've come up, so take that for what it's worth.

I would highly recommend Step Ahead Carpet. i've been using them for over 15 years and I've never…read morebeen disappointed in their service. They are truly the best in the business. With a wide variety of different carpets to choose from and different price ranges. I am a realtor and I feel confident referring my clients to Joe and his installers. I feel like I don't have to micromanage them. They take control of the situation and always deliver. They're also easy to get a hold, so communication is never an issue, which is huge in my business. I've done several jobs with them this year and completely satisfied, as usual.

Joseph helped me with carpet five months ago and did such a good job I came back to him for new…read morecarpet in a three bedroom flat. As before, he was very helpful with selecting the appropriate carpet and arranging for a quick installation. The job turned out very nicely, and I would highly recommend working with him.

Let me start by saying we love our new floors! We purchased Luxury vinyl plank (LVP) and it looks…read moreand feels great. Our sales rep, TJ, was helpful and informative in the showroom, and was patient with all our questions and multiple rounds of checking out samples until we made a decision on what we wanted. Eduardo and his team did the demo & installation in just two days. They were on time and did a great job, paying attention to all the details. We spent more than we had hoped, but it was well worth it. I would definitely recommend The Floor Store on Geary.

The Floor Store is a hidden gem on Clement St. They share parking with FedEx, so there's parking…read moreavailable, don't worry. The store is unexpectedly massive with many great engineered hardwood flooring options. I arrived at the store in a mild crisis state as I was unhappy with the vinyl flooring selections our interior designer has recently picked out for the renovation of our house built during the Edwardian period. She picked this out because vinyl was "cost-friendly," but I quickly found out many great engineered hardwood sections that were cheaper and nicer looking than vinyl with TJ's help. TJ was chill, nice, and talked to my fiancé and me for two hours, educating us on engineered hardwood flooring and helping us pick out almost 4,000 sq ft of 4 different types of flooring for four different units to help us maintain the original beauty of the Edwardian building and stay under budget. We ended up saving over $10K switching from vinyl to engineered hardwood by purchasing from The Floor Store!

From commencement to completion of refinishing floors was a positive experience…read more - the only company, out of 4 contacted, that provided a written detailed estimate rather than just sq. footage and cost - very accommodating in scheduling the work -MOST IMPORTANT, restored the hardwood floors that were stained, scratched, and worn out, back to the way they were in 1959. - unbeatable value for their quality of work Reiterating prior Yep reviewer. Hire them! Glad I did!

Tony and his crew were amazing. They were focused, worked diligently and finished in 2 days.read more

We had a wonderful experience with KZ. We randomly stopped by to ask the designer Bailey on what to…read moreconsider for deciding on the remodeling layouts. Bailey was very approachable and knowledgeable. He provided stylistic and customized insights to help us create great designs for both the kitchen and the bathrooms. Bailey is truly genuine to help the clients without any pushiness, so we felt very comfortable to rely on his advice. He helped us arrange for the kitchen cabinets, countertops, tiles, and many accessories, often following up with calls to confirm details with contractors. Everything turned out beautifully. Highly recommend!

KZ was one of the reasons my recent remodel finished in four weeks…read more I started at KZ early in the process after visiting a few other stores and feeling both underwhelmed by their selections and overwhelmed by figuring out what I actually needed. On that first visit I met Bailey, who ended up becoming a key part of the project. I came in with measurements from my contractor, rough layout ideas, and a general sense of what I wanted: drawers instead of mostly base cabinets, quartz countertops, and a way to turn a small, dysfunctional kitchen into something thoughtfully designed with proper prep space. Bailey took those requests and my contractor's initial mockups and developed a layout. I was immediately impressed by his thoughtfulness and attention to detail. He also included things I would not have known to ask for, including a blind corner pull out "peanut" cabinet that turned dead space into some of the most usable storage in the kitchen. He explained his decisions when asked and found solutions as needed, for example suggesting a microwave cabinet when I mentioned not knowing where to put that. I left excited about the project and hopeful it could actually come together. He was consistently responsive to my many questions afterward. He sent estimates for different options so I could compare costs, such as a 4-inch versus full-height backsplash, and shared renderings of the cabinet and countertop combination. Seeing the space rendered that early was a significant moment for me. His involvement continued well beyond placing the order. As the project progressed, Bailey made sure everything was delivered properly, communicated directly with my contractor, answered questions as they came up, kept suggesting ways to improve the project, and made sure everything was set up correctly for countertop templating. The fabricator, Rafael, was also excellent and did a beautiful job. He and Bailey suggested adding another slab of quartz so we could do a full waterfall on the exposed ends of the counter. I took their advice and I am very glad I did. It made a huge difference and made that part of the design feel complete. I was also happy with KZ's pricing and selection. I visited four cabinet and countertop stores, and KZ had the best overall selection I found. Their prices were extremely competitive without sacrificing features or quality. The cabinets have plywood boxes, soft-close doors and drawers, and full-extension drawers, and they arrived fully assembled rather than flat-packed. My contractor had specifically told me not to buy RTA cabinets and these were straightforward for him to install. All of my other interactions with KZ were positive too. Delivery drivers called ahead, other employees in the store were helpful, and the factory expedited part of my order for an additional charge when my fast schedule required it. One thing worth mentioning for anyone considering KZ is the type of experience they provide. This is not a full-service design firm where someone makes every selection and manages every detail for you. I had to be a little assertive on my first visit because there were a limited number of design/sales reps available, but once I connected with Bailey the experience was excellent. You will get the most out of KZ if you come in with measurements and some idea of what you want, are willing to look around and give input, and are okay following up with questions. When I did reach out, Bailey was very responsive. Some practical things to know: they do not offer financing, some costs such as fabrication are settled separately and in cash, and delivery is extra if you cannot pick up the order yourself. Mine was around $500 for 18 cabinets plus panels and hardware, delivered about an hour away. I think some of the savings come from this model, but it helps to have the right expectations. My entire remodel took about four weeks, including a full primary bathroom and extensive changes throughout the house, with the KZ order placed roughly one week before construction began. A lot of the credit goes to my excellent contractor, but KZ's responsiveness, timely deliveries, and efficient work were a major factor in keeping things moving. It was night and day compared with buying my other materials through large home improvement stores. When I had questions or concerns, it usually took a simple text to Bailey to resolve them. I am super happy with the finished kitchen and with my experience at KZ. I recommend them to anyone looking for cabinets or countertops, and I am especially grateful to Bailey and Rafael for how much care they put into my project.

Our 100 year old wood floors were looking pretty bad. They were uneven and had been sanded so many…read moretimes we had been told they couldn't be sanded again. However, Nam figured out how to do it and the results are fantastic!!! He and his crew do excellent work and were really helpful so we understood exactly how long it would take and they minimized the dust and kept the rest of the house clean. They also stained the new floor to exactly match adjacent rooms. I highly recommend their work. Very professional and excellent results!

Nam and his team are wonderful! They fixed my uneven flooring and provided multiple options. Was…read morenot pushing and very polite. I did not feel rushed to make a decision and they even went above and beyond to fix another spot in my flooring! Great customer service highly recommended.

These guys are awesome. I would use them again and highly recommend them. Fair price, professional…read moreservice. On time and within budget with little mess. Gold stars all the way around.

This place is a joke. I made a showroom appointment to buy new hardwood floors. The first guy…read moreshowed me two options. When I asked if they had more, he handed me off to Jason. Jason seemed rushed and annoyed that I was browsing their options, even though I only spent 10-20 minutes. I shortlisted a few options, Jason said he'd follow up with pricing and availability, and I never heard back from them again. Thanks guys! I visited Chacon Flooring in South San Francisco and GEW Hardwood in Fremont instead. Way better service.