Still the best sub I've ever had. I recommend the Italian or the Reuben. Great service. Amazing food!! I can't wait to return to Springfield to have this again!! Got Head West Subs 3 times this trip. :) Just find a location and EAT!! read more

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Stopped here for lunch on a road trip. We appreciated the quality ingredients and fair pricing for the portion. The assembly of the sandwiches was a little off (e.g heating cucumbers/veggies intended to be added after toasting (like lettuce), light on the mustard) and while friendly the staff was not super knowledgeable on pricing. Also, it was SO HOT in the restaurant. We luckily were able to eat at a table outside but ventilation was super poor in there. I felt bad for the staff who was sweaty, but that is also a little off-putting to see as they prep your food. read more

Never disappoints! Bread is always perfectly soft and sweet. The staff is friendly, quick, chill, and welcoming. The whole place has this laid-back, hippie charm that makes you feel right at home, colorful, quirky, and full of character. read more

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Five stars all day long! I came from out of town on a visit. Head West subs was a recommendation to try. Ooooooh wow it is good! The service was good. Very helpful! They have cold subs with different types of bread, they will toast it if you like, homemade soups, brownies, cookies, yes a must stop in for a taste that I almost can't describe. See for yourself, or taste it for yourself. read more

Head West Sub Stop - The Italian sub on sweet bread. - Sandwiches Near Me - Springfield, Illinois

I ordered a number nine, and it was to be toasted. I received, which very much seems like a ham onion and pickle sandwich. It did have a very small amount of roast beef on a sandwich that was supposed to be ham and roast beef. It seems like this location just does not do a very good job. I have been to other locations and they are excellent however I've gotten either the wrong sandwich or a very poorly made sandwich from the Jefferson Street location multiple times. read more

Head West Sub Stop - A ##9 Turkey, Ham, Roast Beef and Provolone - Sandwiches Near Me - Springfield, Illinois

Fast service and I love the sweet bread.I always get the Italian sandwich with turkey and they load it up with all the goodies.

My family of seven and I were heading on a short three day vacation to St. Louis, MO and needed a stop for lunch prior to making it to the hotel. We were told to stop here at this local favorite sandwich shop. We ordered ahead and got the food on time as we pulled into the parking lot. The ambiance of the shop is exactly what you'd want from a small sandwich place. Nothing special but also does the job! We opted for the Italian sub and the turkey sub. Both ok sweet bread. Both were stacked with meat and made well. The reason I give this place a 4/5 stars is because it's a good place. But not special. I would stop here again if I were in need of lunch or dinner but I wouldn't go out of my way. read more

Head West Sub Stop - Order line and pickup - Sandwiches Near Me - Springfield, Illinois

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Simple order, two subs one chicken salad cold and a pastrami with extra meat...I tipped 20% ...order was ready very fast. Pastrami sub had two teaspoons of pastrami . WTF!!! Last time I ever go back here ..been going downhill for a while ..$30 for two sandwiches...never again!, read more

1. Worker that was dealing with all of the subs was wearing gloves but then using those gloves to pull up his pants without changing them. 2. waited twenty minutes and still did not get our food. 3. heard them talking about how they made the wrong sandwich but did not communicate that with us. 4. ended up leaving before we even got our food. all in all, the place is in need of some serious upgrading. we will not be returning due to the service that was received today as it was very poor and could have been handled differently. read more

Really like the subs here. Turkey bacon ranch was excellent. My daughter likes rare roast beef, which they did not have, but she still ate it. My wife liked her italian sub. The cookies were great. After we ate, my brother explained that this place is known for the "special" brownies they serve. The problem was, my 7 year old ordered and ate a brownie. I exchanged a look of panic with my wife before my brother laughed and said you had to ask for the brownies in a particular way and that he was sure her brownie was of the regular variety. So, bullet dodged I guess. I would come back, but maybe stick to the cookies. read more

This is seriously my favorite place in Springfield!! The staff is incredible, the vibes are on point and the vegan turkey Sammie is the best that I've ever had- I don't know what they do with that bread but OMG read more

Had a chef salad from here for lunch and it was fine. Nothing exceptional but it met my need. The size was decent for the price.

I don't even know where to start with this one this is the 3rd time I've ordered a salad and haven't gotten my damn dressing (y'all suck ass on that one) then it make it better I asked for no onion, no tomato extra pickles. My sandwich had everything I wanted but NO PICKLES. So not only did I buy myself and my husband a sandwich that had all the things we didn't want it also didn't have the pickles I got charged 2 times for, oh yeah and a dry ass salad because apparently I'm a fucking rabbit? read more

Sooo I had a turkey and provolone on that delicious sweet bread with all basics and added jalapeños, what I especially enjoyed is they offer this Italian dressing that gives it a hoagie like feel! It's so hard to find hoagies! ...I went around 6pm wasn't crowded at all. They offer to toast or leave sandwiches cold and the sandwich isn't long but it's very hearty, I'm big on portions and portions were definitely filling. Their staple in beverages that distinguishes them is their sodas! The Berry Lemonade was delicious, they seem to run out of variety later in day so if you enjoy these go early... Parking is not a problem and facility was very quiet and low key if you want to grab a bite and eat in! ..I will be back I really enjoyed the sandwich! Not you typical turkey sub. read more

Head West Sub Stop - Turkey and provolone on sweet bread! All basics + jalapeños! - Sandwiches Near Me - Springfield, Illinois

Don't use this location. Workers are friendly but not enough of them to handle a moderate amount of people at 7:00 on a Thursday (not their fault). Got a refund as ordering online meant there was no warning there would be no soup (ordered a quart and a pick two),however the refund was still short as I only got back the quart and paid full price for a pick two with only half a sandwich. read more

First, the negative: It is impossible for them to take a phone order correctly. I tried to do it online once, and they mixed it up. It pays to stand at the counter, look the employee in the eye, and repeat it back. On a positive note, the sandwiches are great and the bread is very fresh and tasty. read more

Head West Sub Stop - the interior of a restaurant - Sandwiches Near Me - Springfield, Illinois

Two words. Sweet bread. Head West is by far my favorite sub shop ever and it's all because of the sweet bread. Seriously, this stuff is a game changer. For the health freaks out there, its totally worth the carbs. Whenever I have an overnight shift at work, I'll immediately go home and crash. When I awake from my slumber around 1 pm, I'm ravenous. Picture a bear waking up from hibernation. 9/10 times my go to meal on those times is a Head West sub. I'll eat it all. Then the carbs kick in and I retreat to my cave to return to sleep. Thanks Head West for being there for me. read more

The staff were extremely unpleasant. My mask had just fell on the ground so I didn't want to wear a dirty one and asked them for a new one. They wouldn't provide me with a mask and made me go outside "to order". No one would come take my order despite them saying they'd follow me out there to do so. They went out of their way to not serve me, it was ridiculous. I've never left a bad review in my life. read more

long time customer very disappointed in the meal I received from the Jefferson shop. the gal didn't know how to make a PBJ sandwich. not to mention the first PBJ wasn't toasted and the second was made with a flimsy plastic knife with not nearly enough PBJ. been eating chef salads from headwest for YEARS and anytime I've order the house dressing they put it in a little dixie container on the side, this gal drizzled a VERY small amount on top that leaked out of the container off the top of the cheese and ate thru the paper bag. , not to mention I didn't get the brownie I paid for and I tipped 15% really crappy $15 sandwich and salad that didn't get finished because there was no dressing on it won't be back anytime soon read more

Love this place Great food Not like chain restaurants better tasting and better service read more

Best subs in Springfield! This is a local company that is so much better than the other national brands. Meat and veggies taste fresher since they come from local sources. I always get the #8 ham/turkey/provolone on sweet bread, toasted. You can also add on Kettle chips and soup. I like their broccoli cheddar, although it is a little pricey. read more

Head West Sub Stop - #8 ham turkey and provolone - Sandwiches Near Me - Springfield, Illinois

I told my brother that Subway was fine for lunch and he said "oh no." He proceeded to get subs from here. Toasted veggie sub and it was delicious! The sweet Hawaiian bread really elevated it to something special. read more

Love the sweet bread and the sandwich artists are funky young people who are very polite! Great sandwich choices, and all sandwiches can be made into salads if you prefer. I'm just gonna say 'Jones Soda'...yummmy! Get those sammys heated or not and you can't go wrong. Oh! Did I mention soup? Ask about the soup of the day, normally 2 different kinds. All delish!! We have ditched the 'other' green and yellow labeled sandwich shop for Head West and we have never gone back!! Try this place out, you will be happy, happy!! read more

The whole family loves Head West and get it for Sunday dinner once a month . Not a bad sandwich on the menu.

Loved the sub. Stop in for some groovy grub! They're nothin' fancy, and that's what I liked most about it. The atmosphere and food are complementary to each other. And your sub can easily be made to order. Next time I'm in the area, I'll remember this spot read more

Head West Sub Stop - The vibe in here is groovy and the atmosphere is surpassed only by the quality of their sandwiches. Just passing through, but I found a gem. - Sandwiches Near Me - Springfield, Illinois

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If I could I would give them a half star, it's been a while back. I went to pick up lunch for my work, it was very hot out. It was around noon & they were extremely busy. The line was out the door, one of the sandwich makers looked up and saw people holding the door open. He proceeds to YELL AT EVERYONE by the door!!! I understand it was hot out, but you don't yell at the customers. Ask then nicely to close the door. The way I look at it, there is plenty of other sub shops that doesn't yell at you!!! read more

Best subs in Springfield! Love the soft sweet bread! The kids enjoyed their special Jones soda with their sandwiches.

Great sandwich shop! Online ordering was easy and everything was made accurately and quickly. Really enjoyed the soups too.

Damn hippies...damn beautiful and delicious sandwich making hippies. Homemade bread, generous portions (not NYC deli mountains of meat but still very good). Could encounter a wait at the counter, but you'll be glad you did. $8 for my rueben and a drink. If the fire department and local construction crew that were there trust them, why shouldn't you? read more

Head West Sub Stop - Sandwiches Near Me - Springfield, Illinois

I live one block from a Subway, less than 5 minutes from a Quiznos and almost 10 minutes from this Head West. I choose Head West almost every time. Let's start with the atmosphere. You walk in and it just screams HIPPY. From the art on the walls to the music. It is very psychedelic. The store is small with a few seats. If Penny Lane sold sandwiches... The staff is great too. They know the product. They even add to the decor. Every time I go there, there is at least 4 guys behind the counter making sandwiches. All but one look like hippies (and I'm sure some might be high). But who am I to judge a book by its cover. They are fast and friendly. That's all that counts. The food is excellent. The sandwiches are classic ingredients combined in great ways. My favorite is the pastrami and provolone. The meat is good and the veggies are fresh. The bread is special. Always get the sweet bread. I could live on HW sweet bread and be happy. They have Coke dispenser but I always get a Jones Soda (they have em in glass bottles). They have organic brownies that I have yet to try as well as single serving bags of chips. They also have Odwalla (if you're into that). The price is great. It is on par with other sub shops like Quiznos but a bit more than Subway. However, these are among the bigger and most filling sandwiches you'll find. I can barely finish one and many people I know can't even eat half. A Springfield staple that you won't find on the tourist list. If you visit Springfield, you can go to D'arcy's, Joe Roger's, Charlie Parker's and all those places. However, you must go to Head West. read more

Waited for over an hour, still had to call to find out where my delivery was.. I was informed that it was cancelled due to the driver not being able to "locate" me.. they never tried to call.. and was still charged for my food.. read more

I had fabulous experience here! It was absolutely delicious. I am a sandwich lover and this place has set the new standard for me. Loved it. L-O-V-E. Oh, and I had a reuben sub that was mmmmmhhmmmnnnn all the way to the last nibble. read more

These are pretty awesome sub's. I had the turkey and ham with pepper jack. The sweet bread is pretty amazing. This was my first time here. Next time I will get a half sandwich. The full size was just too much. The turkey and ham was a good quality, not like what you would get at Subway. They have Coke, not Pepsi, which made me happy. As a bonus, they had Cherry Coke. It's not a particularly clean restaurant- it's definitely seen more bong water than mop water. It's not gross, just not particularly clean. I'd totally go back again. Yummy. read more

We were here for lunch in August while traveling through Springfield. I like to support local businesses and the long line when we walked in had me feeling optimistic. But our visit was disappointing. The staff was super friendly and explained the menu options but the place was just plain dirty. Tables were sticky and there were flies everywhere. Sandwiches were just okay. Not a fan of the sweet bread - maybe it's an acquired taste. We each got a half sandwich and chips. Taste was nothing spectacular and all three of our sandwiches fell apart with filling falling out after only a couple bites - that might explain the dirty tables. read more

This is a small business, so you might need to wait when ordering. The food alone earns a 5; however, I gave them a 4 based on attention to detail in the eating area. The prices are good. When ordering, make sure you know ALL sandwiches come with their basics unless you state otherwise. We didn't realize this and they easily remade our sandwich, but it would have been better if we had realized this when ordering. Hubby and I shared a chicken salad sandwich and chips and we had plenty to eat. There was not anyone wiping tables, just 3 guys working the counter. I would have appreciated having napkins available for customers to access on their own. We would definitely stop in again if we were in the area. read more

This company, while they make a decent sandwich and have a fairly decent reputation in the community, has a little-known yet wide-spread issue concerning employee relations. They do not respond to human resource questions or concerns nor do they give employees a way to contact them, except for a corporate number that never gets answered and is equipped with a voicemail box that seems to be full (and thereby unavailable) at all times. Furthermore, the store managers are directed to offer no assistance when employees make any human resource inquiries. Head West is owned and operated by Matthew & Grace Bluhm. They do not appear to have a shred of concern for those associates who keep the store running for them. This is not an isolated situation either. The company has a history of treating their employees poorly and with disdain. Currently, there are several employees who have not received their W-2 statements (due January 31st) as of this date. Further, the management has not made a single, good-faith effort to remedy this. What makes this current situation even more troubling is that many of the employees are college students, some of which are in peril of losing their tuition grants because tax forms have not been received, making it impossible to file federal income taxes, which is a requirement for the grant application/approval process. For the record, I am not currently or previously affiliated with Headwest, Inc. in any way. I am not writing this as a disgruntled employee but as a concerned member of the local community. I am writing this review simply as a concerned consumer who has intimate knowledge of this situation as a result of knowing a number of current and former Head West managers, supervisors and regular hourly associates. As much as I like the company's products and I have always admired their 'hip' business model and atmosphere, this has put a really bad taste in my mouth and they have lost my business. I cannot patronize a business, particularly one that is local & family-owned, who treats their employees so poorly and without any regard to the hardships that their apathy & flippant attitudes continue to cause. This is shameful and unprofessional. I cannot respect a business that treats its people like an afterthought. There is simply no excuse. If you take issue as well, I encourage you to leave your own review and to take the time to reach out to these owners to compel them to take a step forward to do the right thing and treat their employees with common dignity and address their needs. Contact Owners, Matt & Grace Bluhm, Head West, Inc., 530 E. Capitol Ave, Springfield, IL 62701, Corporate Number: (217) 789-9101, Online: www.headwestsubs.com read more

When visiting Springfield we were in search of a healthy option outside of the normal hamburgers and fries ring and found Head West. After reading the reviews we decided to give it a try. First Impression: it was just like most peoples review, a little hippie but not anything I would worry about. I liked that there were 2 in uniform military personnel at a table eating their lunch. Both my wife and I decided on the pick two and got a Salad and Sandwich, she got a turkey and I got a roast beef sandwich. I noticed that they had some music playing and that the guy making our sandwiches and salads couldn't hear us unless we really raised our voices. I had to repeat myself about 5 times to have him hear my order. He also seemed pretty inattentive and was pretty much rushing through everything even though we were the only ones in line. It was also a little off putting that I couldn't see the sandwich being made because the counter was so ridiculously high. I personally like the other two popular sandwich shops because I can see that ingredients and how they are making the sandwich. Either way we got our food and it was pretty good, not the best I have had or mind blowing in any way. The salad was good but I had to ask for dressing which was just odd. Also some of the lettuce on the sandwich and salad was on the verge of going bad, it was darkening and was a little unappetizing, but it was not a huge deal but I wondered how often the lettuce was changed out. All in all it was a decent amount of food for a decent price but I don't expect to be back in Springfield anytime soon to test this place out again. read more

Subs are good. Service is adequate. Don't go during lunch if you're in a hurry because this place is busy.

I've always loved Head West when I lived in Springfield years ago. I was visiting family this week and checked the place out again - it's exactly as I remember, great staff and fun decor. I ordered the BBQ Chicken sub as there wasn't much of a healthy options menu (you'd guys do well to incorporate sprouts and avocado on some subs - just saying!) but it was delicious and the bread every bit of yummy as I remember. Check it out! read more

Can't go wrong with head west. Fast. Delish and filling! It's a Springfield staple and way more unique and fun than subway--not to mention the bread is Stellar! read more