I use to love PNS but now not so much. I have been under the care of them for about five years or…read moreso I'm on my fourth doctor because the other three left PNS for some reason. The first three were great and now the fourth one wants to change my meds around that have been working great for years! I also only had to see the doctor every other month and now this new one wants to see me every month and change around meds that have worked great for me a good portion of my life. When something works great and you have no problems, it should stay that way unless you abuse meds or something and I have never abused meds in my life. I have always taken my medications resposibly. Stay with what has been working great. I hope they can give me another doctor / PA that will meet my needs because Marissa Dembek isn't doing it for me. I hate to leave bad reviews, but this is the only way I can get through to them. Hopefully we can resolve the issues so I can take down this review and continue to give them good ones and stay with them for years to come.

Today I had an apt. with PA YEA. My appointment was very disappointing…read more Dr. Yea was speaking so fast, her words didn't have spaces between them. I couldn't understand her words. She seemed to have a lack of composure, and today I received poor bedside manner and a complete lack of professionalism. She rushed through everything cutting me off the whole time. She asked if it was possible for me to be pregnant to which I replied. Yes, it's possible, as I had unprotected sex a couple times a week or 2 ago and missed a few days of my BC, so there is a very very small chance, and she asked if I was using birth control after I said that, to which I kind of stared at her for a minute to try to understand what she was asking, and I said yes, I take the birth control I just told you about. she asked what's it called? I told her. she responded, oh oral, THEN SHE Said You weren't using condoms or any other kind of birth control and my response was nooo... and I felt that was a judgy weird question. (I've been with 1 person the last 18 years)and she said well don't you think you should take a preg test ?.. in a condescending tone, which I responded that I do test if I have sex, especially if there's ejaculate that goes into me, I definitely do. And then she continued asking several more times, Don't you think you should know if you're pregnant in a condescending tone and facial expression. "Don't you think you should find out if you're pregnant" to which I replied well it "takes a couple of weeks after you have sex for you to get an efficient test result and I have the date which I need to test in my phone." and her response was "oh that's true." It was very weird. I was surprised at how uneducated, rude, contentious, and condescending she was. She seemed to not remember how pregnancy works until I reminded her, and made me feel uncomfortable by seeming to shame me about not knowing if I was pregnant yet. Meanwhile I've been with the same man for 18 years. But this PA had poor composure let alone decent bedside manner and continued to express her bias. She acted Pompous, shaming the use of medications, xanax and ambien, that I worked really hard to come to the solution of w a medical team, over 4 months cycling through many medications. And I've been successfully using the medications as needed without any negatives for over 5 months. She pushed more anxiety and depression type prescriptions I wasn't interested in taking because my anxiety is circumstantial from a toxic relationship and some harassment, but she jumped right into shaming the use of Xanax and ambien saying they were "just bandaids." A unbiased conversation about medications would have been appreciated more than shaming me in a condescending tone. Briefly mentioning a stimulant can not be mixed w Xanax or ambien, which I was clear on. She tried incessantly to push a daily depression/anxiety medication on me and it became very uncomfortable as she seemed to become agitated. She knew very minimal medical history of mine and didn't want to hear about anything that went against her opinion to push me on meds. SHE WAS Not trauma informed, I explained my CPTSD diagnosis and being diagnosed with SEVERE MEDICAL TRAUMA and AFTER HER PUSHING MEDICATIONS FOR ANXIETY AND DEPRESSION WHEN I NEEDED HELP WITH AN ADHD DIAGNOSES, PLUS HER SHAMING ME ABOUT POSSIBLY BEING PREGNANT WITH OUT KNOWING, AND FURTHER SHAMING MY need/use OF XANAX AND AMBIEN, I NEEDED A MOMENT to walk out of the office to help me process the treatment I was receiving and she was visibly confused AND ANNOYED and even interjected with telling me I would be taking the time away from our session and we only have 20 minutes, to which I replied that's fine. Clearly not trauma informed and that's weird because she works under a psychiatrist. I went in there for help finding out if I HAVE ADHD, and I just needed guidence, maybe talk about medications. I left feeling like a number. I told her we do not have a relationship with any prescriptions because she made me feel very uncomfortable. I told her I have been on a healing journey, and I've found my voice, I respect and appreciate her opinion and thanked her for her time, but I don't agree with it ( needing an ssri etc). And I told her I am uncomfortable and the door is now closed with any and all medications through her. Needless to say, I will never see that PA again. I absolutely did not receive "individualized care and compassion", as the medical director claims about this place. I strongly recommend PA YEA gets some training in trauma and someone to oversee her medication use as the treatment I received today exhibits someone unstable. At the very least she showed a lack of life experience, lack of medical experience and medication bias.

if you're debating trying TMS, this is your sign to just send it!…read more i've battled depression, anxiety, and suicidal ideation ever since i was in elementary school. i truly thought there was no hope at the end of the tunnel since SSRI's didn't help me either. my boyfriend had done 2 rounds of TMS before me and strongly encouraged me to try it, sort of as a hail mary, so i found anew era through yelp & set up a consultation i had an initial convo with doctor john. i never saw him again after that, but he essentially screened me to make sure i'm a candidate for this process. after getting approval, i did run into some insurance issues that delayed starting for a few months, but i don't blame anew era for that at all. in fact, they were giving insurance constant pushback and keeping me updated pretty much the entire time, even though this was around the holiday season my main technician was sara. she is AMAZING! nailed the placement of the machine every time and kept up with my life every time i came in (i didn't get to say bye during my last sessions so sara if you see this, thank you for everything & if you ever want a tattoo, please let me know :-)) at the end, they gave me a folder with a sweet card and a printout of my (decreased!) scales. they said i'm welcome to come back if i need it since, for some people, TMS isn't a one and done kind of thing it won't completely cure your depression and anxiety (i'm still coming to terms with the fact that nothing really ever will), but it'll do a damn good job at helping you manage it

I've been doing sessions of TMS for the past 5 years or so in the Costa Mesa office. When the…read moreoffice moved to the Newport Beach location, I was happy. It was closer to me and much more room in the office spaces. I've always had a feeling of being able to talk with them on a personal level (Basically me talking about me and my up to date drama) and on a mental health level. The associates in the TMS office have been good with communicating with me and my medication manager. If there was any conflict with my schedule, they were always very helpful and accommodating with rescheduling my appointments. Any issues on placement of the TMS machine on my head have been resolved because I have a sensitive pain threshold. They've always been patient with me and vice versa. I like how they have a tv in the room as a distraction so the time goes by quickly since it isn't a comfortable process. The level of care has always been (and will continue to be) high. Personally, I haven't felt a need to schedule TMS sessions for a while now but my past experiences have always been great! 10/10 would recommend :) My medication manager, Stephanie Levine (Manurang) has always been super supportive and friendly. She's in the Orange location and we do Zoom sessions, which is very convenient. I've been a patient in the office for 5 years and only had a problem with John, the medication manager ( I forgot his last name at the moment). I think we didn't see eye to eye in my medication therapy, but he was always friendly. I know my body and have been on medication since '13 with a different office back then. I'm very familiar with what medications I benefit from and don't. I was diagnosed with Bipolar Type 2 with a different doctor when I lived in Ventura County. The diagnosis is still the same even though I switched doctors since I moved. I'm happy with their treatment and services and will recommend 10/10.

Dr G is helping me overdone my problems and that's really all I need from my doctor…read more Thank you

The staff is pleasant and informative. The Doctors are exceptionally attentive and caring…read morethroughout the process. My doctor even gave me her email address in case i have an emergency or have an urgent matter. Im extremely satisfied with Sunny Hills and know who I would call if I had to retain legal counsel.

I went here when I was younger seeking for help and I wish I could take it all back.  The social…read moreworkers and psychiatrist, while some may seem nice are not really their to help you but to help their pocket books.  They failed to verbally inform me of my patients rights, which is wrong! You have the right to refuse treatment, medication, and can end treatment at anytime without punishment.  If you feel your rights were violated than please report them to patients rights advocacy group, their management and take legal action if abuse continues.  They try to entrap you by forcing an appointment on you at the end of the visit, just tell them to shove it and leave and never come back.   If I could do it all over again, than I would've never contacted this place and/or leave shortly after and they cannot do anything about it because I have patients rights.  These same psychiatrist won't take the same crap they prescribe to their patients, so shouldn't you.  One social worker, told me he took the meds once, passed out at work and almost got fired. He never took them again but yet he preaches others to take it, hypocrite.   Bottom line:  Never coming back here again and should've never went in the first place or any other place like this.   Stand up for yourself, it's your life.

i fuckin finally get approved here, i scheduled an appointment but when i reschedule rhonda don't…read moreeven try to fuckin try to call me back. she completely ignored my voicemails and now my case is closed what the fuck i never had any problems before with a mental help facility i will never come back here when i really need help you guys are fuckin. Horrible DOCTORS RETURN YOUR CALLS!!

I genuinely think this business is a scam and I'll tell you why. I came to seek therapy of January…read more2026 and went through a brief pre-screening process with a nurse. Mind you, the questions asked during that interview were the same ones from an online intake form I already filled out when first booking my appointment. After the screening, the front office told me that I was placed on a waiting list but they couldn't give me an estimate of how long the wait would be, or even how far along I was on the wait list. It's been 6 months now with no updates from, no calls or emails, NOTHING. If you are seeking timely support, I highly suggest going elsewhere as they'll have you waiting with no clear timeline, all while you get billed for a 15 minute questionnaire.

Always prompt in responding to my calls. Would recommend if you can sign up as a new patient.read more

I absolutely LOVE my therapist Susan Guerrero. I've felt comfortable with her since day 1. She…read morelistens and gives amazing feedback. I'm so thankful I found her and would 100% recommend sensible care. I also love that I can do it in the privacy of my own home which makes it a lot easier being a mom. If you're wondering if you should try them or not I say do it. You won't regret it. Just please don't keep her too busy. I still need her

This will be long so here is a quick summary: denied the right to medical privacy; pharmacies…read morerefuse to fill prescriptions from this clinic because of its reputation; attempted patient abandonment; and providers using fake names to avoid accountability. Read on for details. - They shared my private health information with others outside the clinic without my knowledge or consent, and stated to me that this is their standard practice. This was unacceptable, extremely distressing, and not what I agreed to when I initially signed up for their services. As of Oct 2023, SC has now updated its notice of privacy practices to officially declare that they can reveal your private health information (such as your diagnosis, medications, and other details) to people outside the clinic without your consent. Also that your information will be used for medical research purposes without your consent. It is further stated that patients do not have the right to insist on limits regarding the use or disclosure of their information and that the clinic "does not tolerate clients who make demands." - Various pharmacies refused to fill prescriptions from providers here because this clinic is considered "a red flag," to quote what several pharmacists told me. SC has a reputation as a "pill mill." I wasted a ton of time trying to find a pharmacy that would actually fill things from here; my time would have been better spent finding a reputable provider elsewhere. - I saw the provider known as "Yelaina," who uses this fake name (not her legal name, aka the one she is licensed under and prescribes from) to prevent people from looking up her licensing info and healthcare reviews. Just one more thing that makes this clinic questionable. Anyway, this provider attempted patient abandonment with me which is an incredibly stressful and triggering scenario to go through. SC's VP Katherine was made aware of the situation and chose to defend it, did not offer any solutions (not even offering to switch me to another doctor) and encouraged me to leave the clinic if I didn't like the fact that this provider tried to suddenly and unethically terminate my care. Sadly, I am far from the only one who has experienced attempted or actual patient abandonment at SC, which you will notice if you read through their reviews here and elsewhere. - In sum, SC's focus is solely on profit and they make that very clear through the way they treat patients. To this clinic, we are disposable - nothing but a dollar sign. This is a despicable way to treat human beings who have trusted you with something as important as their medical care.

I'm incredibly grateful for my therapy sessions with Michael. From the very beginning, he created a…read moresafe and judgment-free space where I felt truly heard. He's extremely patient, takes the time to really listen, and is thoughtful in how he responds to your needs rather than rushing the process. I came into therapy knowing I had a lot of healing to do, and Michael met me exactly where I was. His calm presence and genuine care made it easier to open up and work through things at my own pace. Each session felt intentional, supportive, and grounding. If you're looking for a therapist who truly listens, respects your journey, and supports real healing, I highly recommend Michael.

I decided to book an appointment with Michael based on his reviews here on Yelp. After investing…read moretime with him I can say with 100% certainty that he deserves every amazing compliment given to him. I've been to highly regarded therapists who spread out meetings for months, consuming unnecessary time and investment. His superpower is that he epitomized complete altruism with laser sharp discernment and focused attention that facilitated deep healing of emotional wounds so buried I didn't even know they existed. He also leaves the door open for further growth and healing without feeling locked into a contractual relationship. Honestly he should patent his Method for all coaches to follow! I give him the highest possible rating and encourage others to not hesitate reaching out to him.

Susan is such a wonderful and talented person. The experience blew my mind. I was able to connect…read morewith my loved ones on the other side and really get the answers I was looking for. I highly recommend her. She has such a beautiful gift to share with the world. You will not regret it!! Shes the real deal. Thank you again Susan.

The right one. I…read moreknew before my session with her - and then confirmed it. Dr. Grau's compassion and care for those looking for guidance, clarity, validation - along with grief counseling - is tremendous. Truly a life-changing experience for me, even in just 30 minutes. Pro tip: book more time than you think you'll need - you'll want it.