He went way out of his way to make us happy. Knowledgeable,…read morewell equipped and willing to help sums it up. I would suggest highly.

They were great!! I am about to have major cancer surgery and my tv went out. Can't do six weeks of…read morerecovery with no tv. He helped me to get everything sorted out. It was well worth the drive from Portland to his shop in Vancouver. Highly recommend this place.

Great service, answered all my questions, available immediately, friendly, good people relations. I…read morethink he said his name was Jeffery? Will recommend place to others. Reasonable price.

Unfortunately, the glass on my laptop cracked, I swung into the big box store at Cascade Station…read more(BB) to get the repair priced out. Not only were they rude, arrogant and telling untruths from the get go, they seemed to just grab a price out of thin air and quotes me that number. I walked over to Ifix never having been here before, and found the employees to be professional honest and easy to work with. The glass was ordered and although it took a bit longer to arrive, the work was done correctly. Unfortunately, the mouse USB was left at iFix and realized it hours later. When I called it was confirmed the USB was there and Lucas dropped it off at my home. What awesome customer service. For future needs I will be going directly back to iFix and would recommend you go there as well for your phone, tablet and computer needs.

Connor helped me today. He is always so nice and explains everything that he is doing. My fob…read morestopped working properly. So he reminded me that I paid for a lifetime of batteries therefore he changed it and I didn't have to pay anything. He walked out to my car several spots from the front door and made sure it worked well. Thank you Connor for caring about me and my car. This is why I always come to this store because of the way I am treated!! Thank you. Tom Klansnic

Wonderful customer service staff that goes above and beyond. I definitely recommend this store.read more

If Jim doesn't have what I need, he sees to it that I know where else to try. He is a fount of…read moreknowledge and cheerful assistance.

I've been searching online and the boring box stores for some good inexpensive quality speakers for…read moremy personal laptop setup. Fortunately, I decided to venture down a search into the more local small businesses and came upon this cool old school & quirky shop. I think the gentleman's name was Jim. Older dude that could pass as your nerdy techy friend who's probably collected every tech gadget since the original Tron came out. Told him what I was looking for but I gradually got discouraged as all he was showing me were the bigger style bigger sound units that are common for home systems. But, alas! With a little patience we revealed a new treasure: smaller desk top speakers! Minor speaker mesh stains on the front but super decent with a little TLC. He was super friendly and chill, even making an effort to find parts that could potentially be missing from this set (like compatible power cord). It also came with an amp box that I've got sitting below my desk table, which was a nice surprise (I keep it plugged in for the deeper sounds or just unplugged for more "regular(?)" crispy audio). All that for a really awesome deal; I think it was something like $15-30 or something crazy like that. Good shit, dude! Thank you. If you're looking for small speakers, I probably snagged the last set but I definitely recommend this place for any help with acheiving 2 things at once: reusing/upcycling any sort of old working electronics and supporting a damn good local friendly small business.

Not impressed. Kept changing the time on us so we went with someone else. The other computer…read morerepair company with whom we worked was excelled.

We come here for all our phone computer issues. Always Friendly and they know their stuff. Helped…read morewith some water damage and recovering our photos recently.

My experience here was truly unpleasant and infuriating…read more I stopped in to the Pearl location on 4/27. My phone has a loose speaker grill and the front glass of my phone needs to be replaced, as it is so scratched that the selfie camera is unusable. First off, despite being the only customer in the store, I had to wait ~5 minutes before the clerk came out of the back room. When he finally appeared I asked about the needed repairs, and the clerk said, "Sure I can do that." Then he told me that all he could do for the speaker was squirt some superglue up into the speaker port/grille and that it "might fix the issue but usually doesn't and blocks the speaker. But that's the only thing I can do about that." So the "Sure I can do that" was just a lie. That isn't a repair, that is squirting superglue and hoping for the best. Luckily I managed to stop him before he did it without verifying that I actually wanted him to do it. He quite literally was already reaching for the glue until I said "Well, then I absolutely don't want you to do that." THEN the clerk proceeded to pull out a screen protector box, and began opening it. When I saw him get the screen protector out, I asked him, "Is that a screen protector? Because I actually need the front glass replaced." He didn't stop what he was doing, continued applying the screen protector, and just said, "That's not worth it." Despite the fact that I already explained to him that I had a VERY specific reason for requesting that the glass of the phone itself be replaced. I never requested that he apply a screen protector, in fact I tried to stop him from applying it. He didn't even ask me about the type of screen protector, and installed a matte one. Even if I wanted a screen protector, I never would have selected a matte one, nor would I have applied it on an already heavily damaged screen. And, obviously, the screen protector over the top of the scratched glass does nothing to fix the selfie camera issue. He also installed it without the typical application tool, so the screen protector was misaligned. Frankly it really felt like the clerk simply wasn't interested in doing any actual repair work, and just wanted me to leave so he could go into the back room and chill there again. He was doing anything "repair" he could, as fast as he could, so that he had an excuse to charge me for it, even though he failed to do anything I asked.

*****STAR because: Super quick response to my comments. Much appreciated his reply. This person…read moredefinitely cares about his customers so will give them a shot now with any future repair needs. *STAR because: Never heard back from them on an email I sent about a Mac laptop repair. Could have walked in to their location, but why? If you can't return an email, you're suspect on servicing my electronics.