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    Healthpointe

    3.4 (135 reviews)
    Closed 8:00 am - 5:00 pm

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    9 years ago

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    13 years ago

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    13 years ago

    Ontario Healthpointe physical therapy, front desk, drs, lab, everyone are the best! Kind, polite, thorough. Great job ontario Healthpointe

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    12 years ago

    Very knowledgeable people, very friendly and they don't waste time. Very helpful with pain management and getting the problem fixed.

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    8 years ago

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    13 years ago

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    Page 4 of 4

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    Review Highlights - Healthpointe

    I walked in not feeling well, but all the staff were either busy or did not care to assist me except a lady named Alexis.

    Mentioned in 9 reviews

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    Urgent Care Pros- Cypress

    Urgent Care Pros- Cypress

    4.4
    (148 reviews)
    4.6 mi
    Walk-ins welcome
    Certified professionals

    The hubby had an incident today, got scratched and possibly bitten by a feral cat.... And rushed…read morehere just in case (possible infection) We were brought back right away.... The medical provider helped us in a timely matter. ( so sorry I forgot her name) she was great and the staff. The care quality top notch. Thank you

    So I left a positive review the other day because my 2 experiences with this place were good. TODAY…read morenot so much. The girl in the front really put me off. I called to ask if they can do labs and testing she said YES. She said on the phone they could do a blood draw and test for potassium overload. When I got there she said I needed to be evaluated and the dr. Would decide if I needed to be tested. I ask how long would results take and she said 3 to 5 days it goes to a third party lab. So NO YOU DON'T DO LABS!! If you lie to me once you don't get a second chance. I will be looking somewhere else for my urgent care needs. Training is key. UPDATE: The response isn't what I was told. It wasn't a miscommunication problem. Your girl, I came in contact with needs training. She is the first person the public comes in contact with. I don't remember her name but I remember her attitude. I ask specifically if you did labs and testing her answer was NO we send it to a third party. So Instead of leaving an advertisement for your business in the response you should use your time to train your staff. I don't need to discuss this further you know what you need to do.

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    Urgent Care Pros- Cypress
    Urgent Care Pros- Cypress
    Urgent Care Pros- Cypress

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    Concentra Urgent Care - La Palma

    Concentra Urgent Care - La Palma

    1.7
    (287 reviews)
    1.4 mi

    I had a great experience last year at Concentra in La Palma for my TB spot blood test, so I came…read moreback again this year. I was greeted by Chris, who actually remembered me from last year. What a great feeling it is to be remembered -- it really shows they care about their patients. To help speed things up, my blood was drawn by Paulo. Right away, Paulo looked at my arms and could tell I was a difficult stick. I told him that usually they have to draw from my hands, which is often avoided because it can be the most painful. I'm used to it, but I have to admit, when Paulo drew blood from my hand, I didn't feel a thing. I wasn't even aware he was finished -- that's how skilled and gentle he was. I truly appreciate the professionalism, kindness, and expertise shown by both Chris and Paulo. Thank you for making what could have been an uncomfortable experience so easy and stress-free. I told Paulo, "I'll see you next year, Brother." Highly recommend Concentra in La Palma!

    4 stars for the entire experience and 5 stars for our clinician Angel C. My teen daughter is…read morevolunteering for hospice and she needed a tb blood test for clearance. So we ended up here. It was my daughter's first blood draw. He explained everything effectively. Then, even better, he drew her blood and she didn't feel a thing, That speaks volumes to his skillful abilities. So wanted to say thank you for that great experience for her first blood draw. She was very nervous and braced herself for what she presumed would be a painful experience. However, , she ended up leaving happy and unscathed. Thank you Angel C. !

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    Concentra Urgent Care - La Palma
    Lobby waiting room - pretty big!
    Lobby waiting room - pretty big!
    Concentra Urgent Care - La Palma

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    SoCal Urgent Care

    SoCal Urgent Care

    3.3
    (218 reviews)
    5.6 mi

    So one of the doctors prescribed me Amoxicillin to fight this tonsillitis I had. Turns out that it…read moredid work but it gave me an allergic reaction to the amoxicillin. Drove back here and one of the doctors I met back in September of 2025 told me that it's a mild allergic reaction to amoxicillin because it's kind of a common one. I was shocked and gave her that "are you deadass look"? She wasn't joking. Another doctor came in and he took a look at the allergic reaction I had. It wasn't severe or anything. He took a sample from my throat to see if it was anything else. He was really reassuring.

    I want to make other patients aware of my experience because transparency is important, especially…read morein healthcare. I've been coming to this urgent care since around 2020 and have been a returning patient over the years. Until now, I've never had a reason to complain and have generally had positive experiences. This visit, however, was very disappointing. I scheduled what was advertised as an "appointment" through the urgent care's website, expecting that my reserved time would reduce my wait. After arriving, checking in, and waiting for over 30 minutes, I asked the receptionist about the delay. I was then told that the appointment doesn't actually begin until you physically check in at the clinic, meaning patients are essentially placed into the same queue as walk-ins. What concerns me most is that this information was not made clear when I scheduled online. Instead, the explanation was provided only after I arrived at the clinic through a notice at check-in. In my opinion, that's too late. If an online "appointment" does not reserve a specific place in line or appointment time, that should be clearly disclosed on the website before patients book--not after they've already taken time out of their day to come in. To me, advertising an appointment system without clearly explaining how it actually works is misleading. Patients reasonably expect that an appointment reserves a time for them. If the process is really first come, first served after check-in, that should be communicated upfront so people can make an informed decision. Many people choose urgent care instead of the emergency room because they want timely care for non-emergency issues. A scheduling system that functions like a walk-in line defeats that purpose and creates unnecessary frustration. As someone who has been a loyal, returning patient for years, this experience has unfortunately changed my opinion of this clinic. Because of this policy and the lack of transparency, I no longer feel comfortable returning. It's disappointing to say, but they have lost my business. I'm sharing my experience so others know what to expect, and I sincerely hope the clinic improves its communication by being honest and transparent about how its scheduling process actually works. Patients deserve accurate information before they book an appointment--not after they've already arrived.

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    SoCal annual toy giveaway
    SoCal annual toy giveaway
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    SoCal's Holiday toy giveaway
    SoCal Urgent Care

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    Healthpointe - orthopedists - Updated August 2026

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