If I could give no stars to this veterinary clinic in PHILADELPHIA on BAINBRIDGE STREET, I most…read moreassuredly would. I brought my new puppy, Gretel, in to be seen as she had an allergic reaction to what turned out to be nylon. I was very upset and asking a lot of questions during my first consultation. On my follow-up visit, they left me in a room to wait for the vet. When the veterinarian came in and opened Gretel's file, they had forgotten to remove the sticky note affixed to the top page that had the word "nut job" written on it. I most assuredly brought Gretel to this veterinary practice for the first time in 2006. They also sent me a postcard thanking me for bringing my cat, Abigail, into their practice and that they hoped to see her again soon. I brought my cat into their practice b/c she had to be put sleep due to severe health issues. I lived just around the corner on 4th and South from 2005 - 2009. Their response is a complete lie.

I have been bringing my dog here since she was born. The vets here are extremely helpful and kind…read more However, Patrick at the front desk is extremely rude, disrespectful, and entitled. I should not feel attacked every time I call my vet's office. Maybe quit your job; you clearly hate it.

I have been going to Fishtown animal hospital for 11 years for my dogs and cat. I have always found…read morethe staff and vets caring and helpful. I often see them in the community and they know my dogs' names and greet them.

Do not go to Dr. Newf very condescending and rude when discussing your pets needs. Request Dr. Cohn…read moreif you have to go there.

I am so thankful we transitioned to Philadelphia Animal Hospital. Our poor boy Bentley has been…read moresuffering from pancreatitis and IBD. Our previous vet just kind of put a band aid on it and gave us suggestions we had already gotten from Google. PAH went to town and came up with a treatment plan that got our dog back on track and feeling better. The staff is friendly and empathetic, and the doctors gave us all the options and they actually listened to us and our concerns. I am so impressed. Plus they have an AMAZING pool for dogs and dog parents! Bentley will be enjoying it soon!

I love Philadelphia Animal Hospital. They have parking and great hours including nights and…read moreweekends. Every doctor there is great so you luck out no matter who you get. I also love the vet techs and the front desk ladies. Everyone is very nice and caring. I highly recommend getting the wellness plan if you have a dog. I have two dogs and a cat and have the wellness plan for both doggies - you definitely make out - see them for details. Also now you can make appts online which is super convenient. They also take walk ins if you doggie is sick - sometimes you have to wait a few hours but sometimes it's necessary. I highly recommend Philadelphia Animal Hospital

I'm writing to express my deep disappointment with the care my cat, Wicca, and I received at your…read moreclinic. This experience was not only frustrating, it was frankly unacceptable for any facility that claims to care for animals and their well-being. I first called your clinic on 5/22/25, desperate to get my Sphynx cat seen due to some concerning facial spasms. I made it clear to your receptionist that I was searching for a compassionate, trustworthy veterinarian to form a long-term relationship with, for all three of my cats. I wasn't just looking for a quick appointment; I was looking for a partner in my cats' health for life. When your receptionist said you could squeeze Wicca in same-day and highly recommended Dr. Beiting based on my needs, I was beyond relieved. That relief didn't last long. Red flag #1: I walked in to find adorable cats roaming freely in the waiting room. While charming in theory, this setup is completely impractical and inconsiderate. Strange cats approaching a cat in a carrier? No thank you. My cat was visibly stressed, and most cats would be, especially sick or nervous ones, trapped in a carrier, being approached by unfamiliar animals. It's not just an emotional risk, it's a health risk, too. In what world is free-roaming animals a sound practice in a vet's office, where illnesses could easily spread? Red flag #2: Once we were in the exam room, the vet tech immediately tried to hold Wicca without any need or invitation. Let me repeat, I have a Sphynx cat, and yes, I get that people are fascinated by her. But fascination does not give you permission to violate her boundaries, especially when she's clearly growling and hissing at you. When I asked to hold her myself because she was obviously uncomfortable, the vet tech almost refused to give her back. Her response? "I'm not scared of her." Excuse me? This isn't about your fear, it's about respecting an animal who is clearly showing you she doesn't want to be touched. I had to physically take my cat back to avoid further distress. Then came the vet, Dr. Beiting, who admitted she didn't know what was going on. She speculated it might be focal seizures, but wasn't convinced. I'm not upset she didn't have an immediate answer, medicine is complicated, but here's where things really fell apart. She said we'd do bloodwork, monitor over the weekend, and touch base Tuesday. If Wicca was still having spasms, we'd try Gabapentin. Tuesday comes and... nothing. No call from the doctor. I leave a message. Eventually, I get a call back from the receptionist, who breezily tells me on my voicemail that Wicca's blood work looks fine except for the part where she has a heart condition, and I should "probably call a cardiologist." That's it. That's the call. No details. No explanation. Just a casual suggestion that my cat might have a serious heart problem. Frankly, I was left in tears. That's not just unprofessional, it's inhumane. A receptionist should never be the one to break news like that, and with such a flippant tone? I work in animal care. I would never let an unqualified person call a client with upsetting or unclear medical results. The doctor promised to speak to me personally on Tuesday. Instead, I had to call again, beg to speak with the doctor, only to be told she was "busy" and might not get back to me that day. Luckily, because I work with vets, I was able to get Gabapentin elsewhere and review the emailed blood results with people I trust. If I didn't work in the field? I would be freaking out. Wicca was still having spasms on Tuesday, and I had no guidance from the person I paid to provide it. The doctor didn't call me back until Thursday, two full days later. I couldn't answer during work, and her voicemail said if I didn't call back right away, she wouldn't get back to me until tomorrow. I called back and left a voicemail at 2:45 PM which was 15 minutes after she called me. Again, no response. Honestly? I wasn't surprised. This was now a pattern. And let's not forget, I had to ask four separate times just to get a receipt, rabies certificate, and doctor's notes. So let's tally this up: I paid nearly $400 for a "we don't know," a traumatic experience for my cat, a rabies vaccine, bloodwork, and days of stress and unanswered calls and voicemails. I had to do my own legwork just to understand what was wrong. I had to educate the doctor about the Sphynx breed. I had to be the one leading the appointment, not the other way around. There was no compassion, no proactive care, and no follow-through. This entire experience was infuriating and heartbreaking. I came in ready to start a lifelong relationship with a veterinary team I could trust. Instead, I left feeling disrespected, disregarded, and deeply disappointed. Sincerely, Wicca's Very Tired and Rightfully Annoyed Mom

My cat was rapidly losing weight but still eating. The Cat Doctor vet didn't do blood work & said…read more"keep an eye on her" sending her home without giving me clear information. A week later I took her to an animal hospital & was told she had kidney damage from hyperthyroidism. She had to be euthanized. Very angry at the INCOMPETENCE!

Took my 9 month old Australian Labradoodle for her first grooming at Doggie Style Pets (DSP), and…read morethe overall experience was a good one. I located the groomer, Sarah on Instagram and her contact info was listed in her bio, so I called in to get an appointment. The earliest available appointment was 2 months out , so I snagged it up. Upon entering, Doggy Style Pets gives all the warm and fuzzies for dog parents. There was a large variety of toys and treats. Me and my dog were greeted right away, I signed the typical first time visitor waiver for grooming services and then in a few moments was introduced to the groomer. Sarah was friendly and we briefly talked through my hopes from the appointment. She did disclose ( and I already knew) that my dog had a ton of matting in hard to reach areas, so she'd do her best to keep what hair she could while keeping my dogs health in mind. The grooming took about 2hrs and I received a call when my pup was ready to be picked up. Overall DSP were polite and friendly, and I'd likely return from regular grooming upkeep. Services received: Full Groom & dematting Includes: Full Haircut, Bath 'n Brush Service, Sanitary Paw/Pad Trim, Nail Trim & Ear Cleaning Price: $95

I love pets of any shape and size. And I love cool stores that cater to fur babies…read more This location of Doggie Style had a nice selection of items. I like looking at all the cool clothes and treats. They are more pricey that your big box pet suppliers but, the experience is much more pleasant and the stock is much more varied and interesting. Pet people are also more apt to drop some cash for our babies. Best of all, there are usually pets for adoption. This is a wonderful thing for these shops to do as a service to pets that would possibly be destroyed and to the communities where these stores are located. Bravo!

I brought my cat sutty in and Brandy T at the front desk was just amazing, compassionate, and kind…read more I left feeling so cared about. thank you!

Friendly staff & they made a fuss over my kitten like she was a celebrity. Very caring staff.read more

The place is bright and clean, The staffs are professional friendly and nice. Price is reasonable.read more

They did a great job with my Josie girl. I was nervous to get her spayed because I've fallen so in…read morelove with her (she came to us via the cat distribution system) and getting a surgery is scary, but they were gentle with her and so far everything seems great. The staff were kind and organized even though it was so busy. They are also so great in being a low cost place - even our vet recommended doing it here and not at their place because the price difference was so vast. Josie is recovering well and although she was super groggy last night and hates the cone, I can see she's doing well.

We love this neighborhood practice. The level of care and service is exceptional. The doctors and…read morestaff are attentive and friendly, making my visit a positive experience. The facility itself is spotless and modern. I couldn't recommend them more highly !

I was concerned to come here because of the two negative reviews but decided it was only 2, they…read moreseemed more about admin, so I gave it a chance. The nurse and the vet who I dealt with were just amazing. They cared, they had great bedside manner, they were obviously experienced. The front desk was friendly and efficient from start to end. My basset hound has an ear infection and we left with a solid, aggressive treatment to get him out of his discomfort. Everything was explained to me very clearly. Recommend this vet.