Thank you so much for the excellent customer service! The company was easy to reach out to and scheduled our first appointment immediately. Our professional representative, Kyle, did an outstanding job coordinating, inspecting, identifying, and applying control methods of our flour mite issue. He was very respectful each time he entered our home and was also mindful of his surroundings when spraying in our kitchen. I highly recommend this company if you have any flour mites that are extremely difficult to exterminate. Thank you again for the amazing service. read more

Jay is always phenomenal! We are so thankful for the best pest management company - and it's pet and kid-friendly. The quality is top notch - we never have insect issues. Plus, we don't have to worry about toxic chemicals. And the treatments never bother our bees. It's also a great value for the money. We highly recommend Hearts Pest Management! read more

I have been using Hearts for over a year now and I have found them to be reliable and effective. Their techs as well as office staff are all knowledgeable, accommodating and friendly. They took care of my pest problem, best of all in an organic eco-conscious way. read more

I had to endure a year contract with this company and was really happy when our year relationship ended so I would not have to deal with the poor customer service with their office. The technicians who came to my place to apply the insect treatments every month were always friendly, knowledgeable, and helpful. So the sole star goes for them. The office staff is highly disorganized. Even pre-pandemic I had numerous scheduling problems and communication problems. There were several times that they had to cancel my appointment at the last minute or several days prior to my appointment. This was such a hassle because technicians were unavailable outside of my working hours (I work the normal Monday through Friday business hours). The cancelled appointments were usually vague reasons that they just couldn't get a technician to my home because they were double booked etc. I was just so sick and tired of hassling with their scheduling team in the office, I was really happy to tell them not to continue my contract with them. Luckily, I found one that I am happy with currently. read more

I hate giving a one star review. However, in this case, it is unfortunately, well deserved. We hired Hearts Pest Management to take care of a white fly problem in our backyard. A technician came to our house and treated the trees we needed serviced. Great! He was scheduled to return the following month to do a regular pest control visit and to retreat the white fly problem. The day he was to show up, nobody came. After calling Hearts we learned that that technician was their ONLY technician for all of Temecula & he was no longer with the company. They rescheduled our service with a technician from Oceanside. Well, he doesn't show up either. So, we were told that their manager would get back to us. Nobody called us. But on my ring camera a guy shows up a week later & goes into our backyard without any permission & without calling us or ringing the doorbell. My ring camera timed his total visit in our backyard at exactly 3 minutes & 50 seconds. We have a large backyard. It is not possible that the treatment we desired was performed in that amount of time. We get a bill a month later for this "treatment" for $124. We call to dispute this because he obviously did not treat the white flies or pests in 3 minutes & 50 seconds nor would I have authorized this man to perform the job as he was a manager & not a technician. They told us they would call us back. No call was ever made to us. We just received a second bill for the $124. We will pay it. But let this be a warning to anyone looking to hire Hearts who actually wants work done in Temecula, as they are now trying to get Orkin to cover their services in Temecula because they do not have their own technician & you will get a whopping 3 minutes & 50 seconds worth of work for your money. read more

We had problems with ants, spiders, and gophers. Jay from Hearts came out to our home today. He was extremely friendly, and professional. He came in and answered all of our questions, and did a fantastic job on a Friday night! We highly recommend Jay and Hearts Pest Management for there outstanding customer service, and attention to detail! Thanks again Jay! read more

Hearts sent me Starbucks cards for a great review and a referral - ask them how this program works. Hearts - still no ants, and I got lovely Starbucks card! The company that keeps on giving! The company with the big heart!!!! Although the ants will probably come back, eventually, like they usually after a long rainy season and the upcoming hotter than hell summer, it won't be so painful knowing how long they'll be gone - and that Hearts uses organic spray (when requested). I love this company! read more

Great Customer Service and fair prices. They are very easy to do business with and friendly. The treatment I set up is monthly and will take care of the creepy crawlers I've been spotting around our house. John is helpful and answered all the questions we had about different bugs and spiders. Glad I ran into him here in Julian where we live and they service other homes nearby. read more

Hearts Pest Management - John was great! - Pest Control Near Me - Vista, California

This is our second time using them (second chances) and we are very unhappy with the service. We are constantly inundated by ants and they informed us they only treat around the perimeter of the house and not the property line where the ants are coming from. They are expensive and charge you a high cancellation fee if you decided to discontinue service due to poor performance. You shouldn't have to lock your customers into a contract if your service is good. UDPATE: After receiving their defensive reply bashing their competitor I wanted to clarify that our home is completely surrounded by CONCRETE not landscaping. I'm not surprised they are unaware of this given the problems we have had with their service. I will give them credit for waiving the cancellation fee but a F- for bashing their customer and competitor. read more

I highly recommend Hearts Pest Management. I have called them twice over the last few years. They are courteous, knowledgeable, and take the time to explain what and how they do what they do. And best of all, there is no high pressure up-selling or scare tactics as they are focused on the long run. read more

I've had them out twice. Once to clear some rats (turns out it was just mice), and once after we found a black widow on our patio furniture. For the spider, David, the senior manager, came out to inspect the next day and upon seeing that we have a koi pond in the backyard told us he couldn't spray back there. But he visually inspected the whole backyard, found 2 widows and 3 egg sacks and killed them all (he crushed the egg sacks and babies with his fingers!) and gave me a lesson in black widows, their webs, their breeding habits, etc. He didn't charge me because he didn't spray. Recommended that we call him back to spray around the front of the house if we see more problems, but he didn't think we'd have one. A very friendly, informative, and fair service. For the mice it was thorough and friendly as well. I definitely recommend them! read more

We had Ants all over and need Help ASAP Kaylie helped get a service man to are house same day! we were very impressed with David And his training personal . no more Ants! Great Job! read more

I've been using Hearts Pest Management for over 2 years now. They've always been reliable, friendly, and professional. I know it wasn't easy during covid with staff shortages, illnesses, and covid restrictions, but they never missed an appointment, even if it required them sending a technician from Orange County down to San Diego County. They also stand behind their work. If any issues arose between visits, they wouldn't hesitate in sending someone out for an interim service (luckily, this was rare in my case). read more

Well.... it's been over a month and the ants have not returned. I comfy in my home again without seeing ants wherever I turn. I'm thrilled with my results of a one-time treatment. I know there's different scenarios and I feel lucky to have them gone with just one treatment. Thanks again Hearts Pest Control,... you are my go-to for future needs, if needed !! read more

Found mice droppings in the house and called Hearts. An appointment was set up immediately. Ed showed up on time and was very professional. I would highly recommend this company! read more

I'm writing a review for the work they did not do! I was pretty sure we had bed-bugs but after the inspection, it turned out to be carpet beetles. They could have easily convinced me to spend a lot of money on an extensive treatment for bed-bugs, but they are a very honest operation with high integrity. Bottom line, trust them to tell you the truth. read more

First, the gentlemen that came to my house tondo the inspection were very nice, so this review is in no means related to them. Two gentlemen came for what I believe to have been a bed bug problem from when I moved into the small studio apartment. No bedbugs were found anywhere in the house, but I did have a photo that they confirmed was a bed bug. They did find eggs on the back of the headboard as I had not thought to clean and treat that area with 91 percent rubbing alcohol as I had been the rest of the room. Moving forward, nothing was found in any other room. They quoted me 1600 for a small one bedroom, one bath and a living room studio apt. I was going to go with that rate to have them come in and do a two visit conventional treatment. I was advised to get second opinions from my friend who owns a pest control company in Georgia. I obtained two quotes from two other local pest companies. One quotes me 725, for two treatment, the other quoted me 750 for two treatments. I understand that companies use different products and such and your company uses one agent that helps prevent reproduction however, what I lack to understand is how the difference can be as extreme as double the amount. After discussing this with two other companies I feel as though I was being taken advantage of in the pricing because as a prior business owner I understand that companies try to be competitive with a slight variation due to the difference in possibly chemicals or overall Customer service. I have now chosen to go with another company, add another two hundred to make it 1800 to do the heat option as a 99 percent effectiveness rate and two follow up treatments with the same chemicals you use all for two hundred more than you tried to sale me for conventional. Follow up: When I called to discuss pricing reasons they had the person who did the quote call me and explain the reasons. He stated that the company has a set price and from that price they take in account the possibility of being sued along with other factors. Add insult to injury much, THAT conversation was recorded and boy was I glad I did that too. Updated review because the owner phoned me and asked me to reconsider my review as it is hurtful to his business. He went in to explain how the correct wording should have been Liability instead of Sue and that they take in to account the kids who can spread to friends and at school, our personal professions and how we can spread them to our place of emolument etc. how all of those are included in the price of the possible liability. Even after the call, the price is still unreasonable as my " liability " is I work from home and we have no kids and no pets. I appreciate his effort however when he started the conversation with me it was to ask me to change my review, not to explain, however he later did, poorly. read more

Luis and Andy did a very thorough and honest job of explaining to me that everything I was doing to control the occasional rat in the attic over the garage was adequate and paralleled what they would do. They could not find the point of entry (making them the 5th or 6th pest control of attic construction team that couldn't), but offered a few suggestions how to deter even the occasional breach of the perimeter of the attic. Happy to recommend Heart to anyone in need of pest control services. read more

Reached out to Hearts Pest Management a few months ago when we realized the gophers were killing our yard. The office was prompt and quick to schedule us with an assessment meeting. Jay came out and gave us the low down. Explained everything that needed to be done and more as well. He was very informative and the estimate was fairly priced. We called the office and scheduled an appointment ASAP to get rid of the gophers. Jay came in the following week and took care of it. Three months later we have had no gophers return!! Hurray!! Yes it's a monthly payment service schedule but having him come out and check every month is such a relief than dealing with those dastardly gophers again!! Shoutout to Jay who is extremely knowledgeable and friendly!! Highly recommend their services!! Thank you Jay! read more

This is a great company if you are looking for a natural pest control. They use EOs to manage my ants. They have very nice technicians and they are always very friendly and helpful. They go beyond my expectations read more

This is a review for a call to their customer service. The lady on the phone could not have been nicer or more professional. When I told her about my wasp issue she asked a few questions to better grasp the problem and then suggested I might just wash the small nest/hive away with soap and water from a distance. She said they mostly deal with larger nests and she wouldn't want to charge us for a full nest removal if we could take care of it on our own. I still setup a consultation to have her expert come out and look to make sure at her suggestion. But what a delight to deal with. I hope we can start up a good relationship with these guys. They also offer natural/organic pesticides as well and can take your credit card over the phone which is nice if you want to order services for someone. read more

We have had Hearts Pest Management since 2004. We love working with Hearts PM . Ryan is our technician, and we love Ryan. Quite courtesy and attentives. Today I noticed a bee hive on my fence. It was 430pm when I called Hearts PM office.The problem was taken care by 530pm . David another technician came and took care of it at no time. An hour later Ryan showed up. When he was singing off for the night he saw my call on the log and decided to check out that everything is ok. I highly recommend Hearts Pest Management . Call them 800--986-1006 or 858-486-1006 http://www.heartspm.com/ read more

We've been using Hearts Pest Management for over 5 years. We love their green thumb/organic service and the fact that they will return free of charge if we encounter a problem (such as ants) before our next scheduled bi-monthly service. Dave is the best! He's who usually services our account and he always arrives with a smile and we have a nice conversation about any problems we've had since his last visit. Lastly, the office staff is always extremely responsive when we encounter a problem and their best to get someone out to help as soon as possible....would highly recommend! read more

Andy, the technician was wonderful! He was courteous and professional. In addition he was informative and helped explain the bed bug treatment easily. His customer service was extraordinary!! Hearts Pest Management is lucky to have Andy represent them and have him on their team read more

I like the organic options that are available with Hearts. Scott has given us excellent and thorough service at our home here in Vista. He is very pleasant, accommodating, and very good at what he does! read more

I would not deal with this company very Unprofessional and a waste of my time after asking me to contact them. Apparently, the employees are not in contact with each other to communicate. read more

After making 3-4 calls to get bees removed from an eave at my home without any luck, I was finally referred to HEARTS. David came out to my home and I explained the situation and said we may not see any insects, but assured him they were there. He was patient and told me that it was probably wasps, not bees. We finally found one, he identified them as "wood bees" and took care of the problem for me. He was patient, understanding, not condescending (as another bee person had been), and promptly took care of the issue. Very pleased! read more

We had a mouse in the house and a bunch of rats in the attic. After months of setting every trap known to mankind and not getting one single rodent, we gave up and called Jay Strassner of Hearts Pest Management. He set traps and got them all. Then he plugged up the holes where they were all getting in. It was worth every penny. What a nice guy and so efficient!!! I can't believe we spent months and $$ trying to solve our problem on our own. Highly recommend Jay!!! read more

Hello, one of your technicians fell on Tuesday between 9-10am on Lilac rd in Valley Center while trying to pick up his backpack that fell from his truck. Traffic had to be stopped in order for him to get back up he said his knee hurts so I want to make sure he is ok and also he didn't do anything about the chemical that fell from his backpack? read more

Jonathan from Hearts came by and solved our major ant problem. He was professional, hardworking and explained things in a way that my wife and I understood. This morning, all signs of ants inside are gone. Happy to see there are still companies and people out there that take their work and customer service seriously. Will definitely use these guys for all our Pest Management needs and you should too. read more

Customer attention and sincerity go a long way. On top I have always believed that management is reflected directly by its employees. Hearts pest is no exception, great service and great value every time. Try them and experience it yourself. They have my business for life. read more

I had to have an inspection. They came out right away and did a free inspection!! Very prompt and professional!!

This is the best Pest Control company ever!! I have been with them since 2013 & I just can't say enough. The guys that come to spray my house are super awesome!! Seff is awesome & always calls to let you know that he's coming so you will never be caught off guard. He is very nice & he listens to your concerns so that he knows how to help you. John is just as nice. They are very professional & caring. Love companies that treat you like family & not just a number. Great job!!! I recommend this company to everyone I know looking for a pest control company. read more

Hearts was great! Andy came out for a free inspection and gave us great advice on dealing with mice and ants. Really appreciate his honesty and time. Highly recommend Hearts! read more

I never thought for the life of me that I would take the time to write a review about pest control. But I was so pleased by the service provided by Luis. You could never guess by his professionalism, thoughtful care, and thoroughness that he was a brand new employee! I can tell he took great pride in his service. He was prompt, efficient, friendly, knowledgeable, honest, and extremely professional. I have used several pest management companies in the past and will never look back. This business and its staff is top notch! I will definitely be a repeat customer. read more

We got quick prompt and great service from Hart's pest control. Their technician Andy was highly informative and enthusiastic about getting rid of our pasts. Couldn't of asked for anything more. Their prices were fair and the pests or going away quickly after the first service. No more mice or roaches at this rental. read more

i'm very happy with "hearts pest management" services. they are efficient, profesional and provide good customer service. they have gren products as well. i would like to thank ed, for job well done by doing exterior and interior of our house. very grateful. thank you jane balode read more

I have been a client for a few years in different homes this company is hands down the best pest control company in town they have the best service Mike helped us Today he is super friendly and did an awesome job Definitely recommend this company ! Mike job well done thank you ! read more

I've been with Hearts Pest since 2012 and have a monthly service. Ed Cosgrove is my service pro and he has been absolutely great to work with. My house seems to get every type of creepy crawly and Ed is always there to help. He's cleared up my spider infestation, crawled around in the hot attic looking for an illusive mouse and kept all my other pest problems in-check. Ed is a true professional who cares and takes pride in his work. I give him and the Hearts Pest family 5 stars. Highly recommended. read more

We have used Hearts Pest Management since they first started and have always been extremely pleased with their services. They keep our shrubs fertilized and ensure pests are kept under control. Any time we have a special need they respond within24 hours. Of importance to us is the availability to request environmentally friendly treatments Gerry Weitz has built a stellar company and made great strides in the pest control industry! read more