Hearty Cafe Pancake House
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I'm going to start off by saying I work for CDPH. I didn't want to make a scene. It took everything in me not to call 311 and file a complaint with Food Protection to pay a visit to this establishment. Now, with that said, let me explain how I arrived at the restaurant ahead of my sister. I asked for a booth and was seated quickly. The waitress brought two cups upside down on saucers and poured coffee into mine while I waited for my sister. Once my sister arrived and turned her mug over, we found lipstick marks on the outside of a supposedly clean mug... okay, no problem. The waitress was appalled and brought another mug. She took our orders. I got a patty melt on rye with mushrooms added, with fries. My sister got the garden skillet with pancakes. It took a while for everything to come. While waiting, I got a cup of cream of chicken & rice soup (too watery and too much lemon), only to have a long hair caught between the bowl and saucer... yes, that went back too. Finally, our food arrived lukewarm. My sister's butter wouldn't melt on her pancakes, so we had to send that back as well. By this point, we just nibbled and chatted. Now the bill comes... $52 for this experience! I'm under the impression that management or ownership has changed hands a few times. I know I won't be returning or recommending this establishment! Hope this helps
The restaurant is very homey and clean! The service was excellent and our waitress was extremely attentive. The food was great, hot, and fresh. I really enjoyed the biscuit, the orange and pineapple blended juice, and the apple Dutch pancake. I definitely recommend this place for a family breakfast or brunch.
I've been coming to this restaurant for years & have always had a good experience. This time, not so much. Although, I was seated right away, it took a while to get a waitress to take my order. I usually get the same things, this time I decided to give their chilaquiles a try. I regret to say, it was one of the worst chilaquiles I've had in a while. The tortillas chips tasted like stale movie theater quality nachos. The only thing edible was the eggs & the chicken on the side, which by the way was extra. The waitressed asked if I wanted butter, which I thought was strange. I let the waitress know about the tortillas & she knocked a few dollars off my bill which was great. However, the damage was already done, as the food left such a horrible taste in my mouth.
4.5 for service 4 for food which is nice diner fare. I had pancakes with warm syrup cheese eggs bacon and sausage. I didn't care for the sausage but some folks liked it. I sent back my cheese grits because it had a cartelized onion in it like someone stirred it with a spoon that was used to sauté onions. They were playing nice jazz so I could hear myself think and conversations could flow. It is reasonably clean and there is a big free parking lot right outside. Chris was my waiter and he was lovely. This will be my morning spot on my evergreen plaza shopping trips. bill was 20.71 for coffee and meal sans grits so not too bad. Between the jazz and the coffee I was cool.
It's always fun having breakfast with the family. Everything was okay. The family enjoyed their omelettes, but two of us had pretty dry t bone steaks. I didn't expect the best steak in the world, but was hopeful that it wouldn't be as tough as it was. The eggs, hash browns, grits and bacon were all tasty. The pancakes were fluffy and my baby had a good time. I'd go back and stick to the basics of breakfast.
Mediocre breakfast food! I did not like anything about this place and the food I ordered was bland! I ordered a Louisiana chicken skillet and nothing about it was southern/ creole!
Today I went to Hearty Cafe Pancake House with my guy and his family. It was 6 of us and we really enjoyed the ambiance and food. The only thing I didn't care for was the hash browns. Other than that everything was good. It was quiet our server Angel was Great!! He dealt with and ignored the sarcastic jokes. Our food came quick and the vibe was delightful. I loved that they had fall decorations up it's really cute and quaint. They have off the street lot parking and the restrooms were clean. I would recommend definitely!
Visit Hearty Cafe Pancake House for the first time and enjoyed the experience overall. Upon entering we greeted immediately and offered to sit wherever we liked. The server came by immediately with coffee too and to get drink orders. The coffee was fresh and hot! I ordered the Louisiana Chicken skillet pictured in the review with an English muffin. Everything was good and flavorful too. The peppers had a kick and that was really delicious. If you don't like spicy food I would consider removing it. The chicken could use a little more seasoning but there was salt and pepper at the table so no big deal. I would also like my hashbrowns a little more crispier. All of which can be fixed on another visit. I definitely would go back and order this again. I will also inquire if they have salsa verde because I think it would take the skillet to another level.
This place when it first opened use to be everything . Good hot food, not waiting long to be seated or served. I didn't have to complain about my food to be sent back.. everything was positive. In my opinion this place has fallen. The few times I do come here now it's always an issue. An issue to be served , an issue to get water, or someone after is serviced before you are. Today I'm just getting pancakes . Lady came with the water . I waited and no one came to take my order until I flagged a worker. The man apologized but still . It's not even crowded in here. On the good side . I like the chilled music, I think they painted also because it's very nice in here. My pancakes came out nice . It said whipped butter she bring me some packaged butter . Smh
Angel was a gReat server and the food was amazing. My daughter and I enjoyed everything. Sunday breakfast with my dad and nephew was amazing due to this feel good food. There was no wait, we came around 10 am and the food was very quick to come out and it was very fresh
For a few years, me & the mrs. have been coming to this restaurant. It's clean, the service is great, and the waiters and waitresses are always nice & polite. From the menu, the Skillets are my go to with pancakes on the side. In my opinion the pancakes could be more fluffy and softer. But overall this is a great place to check out for breakfast.
Was craving freshly squeezed orange juice and this is what I got. Stop falsely advertising to your customers to boost your income just to leave people disappointed
6 months ago
24 days ago
9 months ago
I'm going to start off by saying I work for CDPH. I didn't want to make a scene. It took everything in me not to call 311 and file a complaint with Food Protection to pay a visit to this establishment. Now, with that said, let me explain how I arrived at the restaurant ahead of my sister. I asked for a booth and was seated quickly. The waitress brought two cups upside down on saucers and poured coffee into mine while I waited for my sister. Once my sister arrived and turned her mug over, we found lipstick marks on the outside of a supposedly clean mug... okay, no problem. The waitress was appalled and brought another mug. She took our orders. I got a patty melt on rye with mushrooms added, with fries. My sister got the garden skillet with pancakes. It took a while for everything to come. While waiting, I got a cup of cream of chicken & rice soup (too watery and too much lemon), only to have a long hair caught between the bowl and saucer... yes, that went back too. Finally, our food arrived lukewarm. My sister's butter wouldn't melt on her pancakes, so we had to send that back as well. By this point, we just nibbled and chatted. Now the bill comes... $52 for this experience! I'm under the impression that management or ownership has changed hands a few times. I know I won't be returning or recommending this establishment! Hope this helps read more
6 months ago
2 years ago
The restaurant is very homey and clean! The service was excellent and our waitress was extremely attentive. The food was great, hot, and fresh. I really enjoyed the biscuit, the orange and pineapple blended juice, and the apple Dutch pancake. I definitely recommend this place for a family breakfast or brunch. read more
I've been coming to this restaurant for years & have always had a good experience. This time, not so much. Although, I was seated right away, it took a while to get a waitress to take my order. I usually get the same things, this time I decided to give their chilaquiles a try. I regret to say, it was one of the worst chilaquiles I've had in a while. The tortillas chips tasted like stale movie theater quality nachos. The only thing edible was the eggs & the chicken on the side, which by the way was extra. The waitressed asked if I wanted butter, which I thought was strange. I let the waitress know about the tortillas & she knocked a few dollars off my bill which was great. However, the damage was already done, as the food left such a horrible taste in my mouth. read more
2 years ago
4.5 for service 4 for food which is nice diner fare. I had pancakes with warm syrup cheese eggs bacon and sausage. I didn't care for the sausage but some folks liked it. I sent back my cheese grits because it had a cartelized onion in it like someone stirred it with a spoon that was used to sauté onions. They were playing nice jazz so I could hear myself think and conversations could flow. It is reasonably clean and there is a big free parking lot right outside. Chris was my waiter and he was lovely. This will be my morning spot on my evergreen plaza shopping trips. bill was 20.71 for coffee and meal sans grits so not too bad. Between the jazz and the coffee I was cool. read more
1 year ago
11 months ago
3 years ago
4 years ago
It's always fun having breakfast with the family. Everything was okay. The family enjoyed their omelettes, but two of us had pretty dry t bone steaks. I didn't expect the best steak in the world, but was hopeful that it wouldn't be as tough as it was. The eggs, hash browns, grits and bacon were all tasty. The pancakes were fluffy and my baby had a good time. I'd go back and stick to the basics of breakfast. read more
2 years ago
Mediocre breakfast food! I did not like anything about this place and the food I ordered was bland! I ordered a Louisiana chicken skillet and nothing about it was southern/ creole! read more
Today I went to Hearty Cafe Pancake House with my guy and his family. It was 6 of us and we really enjoyed the ambiance and food. The only thing I didn't care for was the hash browns. Other than that everything was good. It was quiet our server Angel was Great!! He dealt with and ignored the sarcastic jokes. Our food came quick and the vibe was delightful. I loved that they had fall decorations up it's really cute and quaint. They have off the street lot parking and the restrooms were clean. I would recommend definitely! read more
5 years ago
Visit Hearty Cafe Pancake House for the first time and enjoyed the experience overall. Upon entering we greeted immediately and offered to sit wherever we liked. The server came by immediately with coffee too and to get drink orders. The coffee was fresh and hot! I ordered the Louisiana Chicken skillet pictured in the review with an English muffin. Everything was good and flavorful too. The peppers had a kick and that was really delicious. If you don't like spicy food I would consider removing it. The chicken could use a little more seasoning but there was salt and pepper at the table so no big deal. I would also like my hashbrowns a little more crispier. All of which can be fixed on another visit. I definitely would go back and order this again. I will also inquire if they have salsa verde because I think it would take the skillet to another level. read more
2 years ago
4 years ago
This place when it first opened use to be everything . Good hot food, not waiting long to be seated or served. I didn't have to complain about my food to be sent back.. everything was positive. In my opinion this place has fallen. The few times I do come here now it's always an issue. An issue to be served , an issue to get water, or someone after is serviced before you are. Today I'm just getting pancakes . Lady came with the water . I waited and no one came to take my order until I flagged a worker. The man apologized but still . It's not even crowded in here. On the good side . I like the chilled music, I think they painted also because it's very nice in here. My pancakes came out nice . It said whipped butter she bring me some packaged butter . Smh read more
4 years ago
Angel was a gReat server and the food was amazing. My daughter and I enjoyed everything. Sunday breakfast with my dad and nephew was amazing due to this feel good food. There was no wait, we came around 10 am and the food was very quick to come out and it was very fresh read more
For a few years, me & the mrs. have been coming to this restaurant. It's clean, the service is great, and the waiters and waitresses are always nice & polite. From the menu, the Skillets are my go to with pancakes on the side. In my opinion the pancakes could be more fluffy and softer. But overall this is a great place to check out for breakfast. read more
3 years ago
The service is Top Notch, the staff great eye contact and people skills. Very consider and polite great customer service skills especially Derek. I enjoyed my meal. read more
5 years ago
Was craving freshly squeezed orange juice and this is what I got. Stop falsely advertising to your customers to boost your income just to leave people disappointed read more
Hearty Cafe Pancake House is a quaint cafe with an energetic and personable staff located in Evergreen Park, Chicago which I highly recommend on a slow morning if you're in the mood for good food and a wholesome chat. My waitress Joel was friendly and knowledgeable of the menu and encouraged my choice of the Louisiana Chicken Skillet, and I am SO happy she did. First and foremost, this skillet was HUGE, with the short stack of pancakes that came with it, there was no way I could finish this delicious meal. The Louisiana Skillet is a must try! It came with very tender chicken strips that were season and grilled with Cajun flavor that gave it a kick of heat perfect for this February morning. The Skillet also came with jalapeño peppers for additional spice, crispy hash browns, eggs, topped with melted cheddar cheese. The flavors worked well together and I was able to get some balance from the heat with their house pancakes which we also rich in flavor and very very fluffy (which I personally love) I had tons of left overs which Joel encouraged me to take with ensuring they would warm up nicely for a second round! Each staff greeted me with a smile despite the hustle and bustle of a crowded restaurant, and the Skillet was amazing! I highly recommend this quaint cafe-style gem. You won't be disappointed! read more
4 years ago
Great food service and prices are reasonable. No wait. I would recommend this place to eat breakfast or lunch read more
3 years ago
6 years ago
When I order chicken & waffles at a restaurant, I don't expect to get processed, fatty, wing dings from the bagged frozen food section. I want fresh food! Is that too much to ask? read more
7 years ago
This place is super good. While cooped up in the house during a COVID-19, this restaurant has offered some sweet relief. I ordered 2 Kids any style, oven baked apple pancake and Louisiana Chicken skillet. My husband loved his chicken skillet and he is hard to please! My baby really enjoyed the kids any style. And that oven baked pancake was my treat! I have never seen anything like it! It was juicy, sweet and tasty. It's so large you can't possibly finish it, but it is worth the try! I can't wait to visit this restaurant after the pandemic! read more
8 years ago
Clean, spacious, prompt service from Mike. Yes, the fresh fruit plate tastes as good as it looks. AC is just right on this 90 degree afternoon. Cool and refreshing without making me want a blanket. The only minus is that they close at 4:00pm. The raisin toast is very thick with huge raisins. The coffee is pretty decent even without cream. read more
7 years ago
This restaurant was my quick, local and decent breakfast spot in the past. They are connected to a strip mall with small parking lot. If you want to grab food alone you can sit at the high table top in the back that faces the kitchen. The restaurant offers booth and table seating. The menu doesn't change it is your typical breakfast spot with plentiful hearty choices that offers skillets, frittatas, omelettes, pancakes,waffles and lunch options as well. The food comes very quick but make sure you check it before you start eating as you will find things in your food that you did not order. On this visit, I ordered a veggie skillet with spinach. The spinach appears to be frozen and then cooked and added to the skillet because it is wilted. This was not fresh spinach. I believe the hash browns are already cooked sitting waiting for orders and they just add your options and eggs to the top. The place is clean as the tables are attended to right away and customer service is also good. If you want a decent quick breakfast, by all means try it out. If you want something a little more fresh and made with love, try another breakfast spot. read more
5 years ago
7 years ago
At one time I would've given Hearty Café 5 stars because they used to be really good. However the last few times I went while the service was still good; the food was average at best. They've gotten to the point where I don't even consider them a top 5 breakfast spot anymore. I hope they can turn things around soon. They're right down the street from me which is super convenient but if they can't get it together; I wont be going to visit them anymore. The 3 star rating is me being generous. The service is what gets them the 3 star rating because their food isn't hitting like it used to. read more
5 years ago
4 years ago
7 years ago
7 years ago
Today i order a spinach and cheddar cheese omelette and i found a roach in my food! The manager was UNAPOLOGETIC about the incident! He decided to argue with me about them not having roaches when it's clearly a roach in my food. There was NO URGENCY in this issue at all! I will be also reporting this restaurant to the city of Chicago! I will NEVER spend my money here again! And it's sad because i work right across the street and me and my co workers purchase food fRom here at least 3-5xs a week... after today NEVER AGAIN!!! read more
5 years ago
8 years ago
8 years ago
Just had one dish on the menu but so far I was not impressed. When I go to a breakfast restaurant the first thing I check off is the pancakes, the pancakes were hard almost like cornbread and tasted like they were microwaved. The skillet was not tasty ass well the only thing that kept me eating it was the cheddar cheese everything else in it was bland. The service is nice though and it's a comfortable environment read more
7 years ago
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9623 S Western Ave
Chicago, IL 60643
Beverly
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(773) 881-1000
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http://heartycafe.com
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