Stride Pest Control is customer-centered from front office to the folks who come to your home. Our…read moreguy on the ground is Ramone. We have had lots of pest control folks, over the course of nearly 40 years and homes in 4 states. Have not had a smiling, gregarious, knowledgeable, thorough technician as Ramone. He seeks to ensure that we are in good shape and satisfied, and will follow up as needed without reminders He's A+. The world needs more people like him. That being said, we're grateful for the original.

The overall rating of this business is five stars. I decided to scan through the over 160 reviews…read moreand discovered that most of them were written by people with less than 20 reviews to their name. I tend to dismiss those reviews since they don't really have much skin in the Yelp game. There were just two elite reviews and that was a red flag to me as well. Nonetheless, I decided to give this company a chance and got a same day appointment to rid us of our carpenter ant issue. We've had carpenter ants running up and down our garage exterior for a long time and in the last few days we've had flying ants show up in our living room. It was time to bring in the pros. One thing you need to be aware of is that you can schedule an appointment for this service, but like most pest control companies, they will insist on a quarterly service agreement on top of the initial service. Our initial service cost was $134 which included a $75 discount that came with a $53 monthly payment for each quarterly visit. That comes to over $700 a year ( not including termite issue) for the basic service which does not apply to fire ants. Since I accepted the discounted initial service I had to sign up for a years worth of service before I had the option to cancel. That's something you need to keep in mind because that's a lot of money just to snuff out a few ants. The one and done service doesn't really pay the bills, it's the subscription service that drives the business. My same day appointment was scheduled between noon and three, they ( tech +trainee) showed up shortly after two. I let the tech know about the ant issue and we walked around the perimeter of the property while he swept away wasp nests. Inside he sprayed some powder in the upstairs attic while looking for any possible rodent infestation. The tech did spot some termite activity at the corner of the garage. After spraying the perimeter and infected areas with poison, he then treated the yard with ant bait that looked like Andro. We decided against spraying chemicals indoors due to sensitivities. The discovery of termites greatly added to the bill as pictured below. I'll go ahead and get the termite service and the quarterly check up during the contract period. I thought I would include all the bills and pertinent information so that you can get some idea of what you might experience. One thing that did catch me off guard was that after they left, I received a brief survey which then led me to a tip screen for the tech. It's not that he didn't deserve a tip, it was just the first time I had seen this form of online solicitation. Overall great experience with knowledgeable and friendly techs, not real happy about being funneled into a monthly payment plan for quarterly visits, but we'll see where that leads. Check out the photos. Possible updates may follow.....perhaps leading to a 5th star.

Zach was outstanding from start to finish. He showed up right on time, walked the property with me,…read moreand clearly explained what he was seeing and why it mattered. Instead of just spraying and leaving, he identified the source of the issue, outlined a treatment plan, and set realistic expectations. What really stood out was his professionalism and attention to detail. He treated the interior and exterior thoroughly​ and ​g​ives practical prevention tips that actually made sense. You can tell he takes pride in his work and cares about doing the job right the first time. If you want a pest control technician who is knowledgeable, responsive, and genuinely committed to solving the proble​m not just checking a box​, Zach is the guy!. Highly recommend.

Still 5 star service after a decade or so. Ranger treated my rural property successfully for…read morescorpions on a quarterly basis. We moved to the suburbs and our house had numerous types of beetle bugs & the home inspector thought there was rodent droppings in the attic. Ranger sent a rodent specialist tech & after looking in the attic & under sinks he didn't find any rodent droppings so no special treatment was needed. I started the regular quarterly service & was happy that Patrick our rural service tech is also suburban tech :)

Brent C. was very fast and communicated well. He treated for mosquitoes and wasps…read more He even swung back by later to knock out a nest that had been well hidden from sight in a light fixture. Thanks!

Brent C was great! Very clear communicator and kind. I would definitely recommend working with him.read more

I've been with this company for several months now. I feel like we're getting good service at a…read morereasonable rate. I haven't looked closely into just how safe the chemicals are but I'm placing my trust in this company. Beats a conventional exterminator, I suppose. We've only had them spray inside once (first visit) and it didn't smell toxic. What I really appreciated when I first reached out to them is that the owner talked to me himself. He took the time to explain everything and patiently answer all my questions. I also liked how they offered a complimentary vulnerability assessment during the initial visit. Basically looked around the exterior of the home and noted potential areas where bugs can enter. It wasn't extremely thorough but for a free service that essentially works against them, it was pretty helpful. The techs are always really nice and easy to talk to.

RJ did a fantastic job of explaining his diagnosis of the problem and the best plan to eliminate it…read morequickly. I liked that fact that he showed up in a clean company uniform and appeared to have everything he needed to complete the service requested. I was prepared to seek out quotes from other vendors but RJ's level of professionalism convinced me that additional quotes were not necessary. Keep up the great work, RJ.

I called Jerry today about a suspected snake problem. When I phoned him, he educated me on the…read moresnake varieties found in this area. Jerry came out today (within the period of an hour of when I phoned). Jerry did an inspection of the area in the front of my yard. Jerry put my concerns at ease and let me know that I have a very large toad that resembles a snake. Jerry was personable and polite. *COVID procedures were followed when the inspection was conducted (social distancing and face masks worn on inspection).

Yet another 5-star review for Jerry Cates. I've called him twice now trying to hire him to inspect…read morea house, but instead he generously spent time on the phone to educate me (free of charge) which had the result that I didn't need anyone to come out. So, not only does he seem to be the most knowledgeable human on the planet regarding pest control - the evidence is that he is a man of great personal integrity. If I'm ever in need of pest control services going forward I will undoubtedly call Jerry first.

Absolutely the best! I had wasps the other day right by back door Gone!!! And today those thirsty…read moreants RIP! thank you Triple L!

Follow up. Our problem is significantly improved, but we are still going to work to annihilate all…read moreof them. I called Les and requested another treatment which he promptly arranged. Dave, our routine exterminator was out ill so we had a different gentleman who was just as nice and professional and he checked with me before spraying and also before placing the different types of traps he brought. We are so looking forward to being pest free! We've lived in our home since 1995 and this past year has been the only time we've ever had issues with bugs. I am so glad I contacted Triple L . They make short work of all kinds of pests, large and small.! Les, thank you for your prompt attention, and for helping us get control of our home back !!!

Excellent customer service by the office staff and from the technicians. Everyone is always…read morerespectful and keeping the customer a top priority. They will come between treatments if we call with a problem and they will knock down wasp nests on site. They don't cut corners and i highly recommend them.

All correspondence has been attentive and professional. Regardless of the hour, I have received an…read morealmost immediate response. It makes scheduling a breeze and instills trust that the job will be done. Jay came out next day for my first treatment and was very friendly. He answered all my questions about the product and confirmed future treatment dates. With the help of this team, I look forward to a pest free home.

Steve and Pest and Pool Wranglers has serviced my house since I have owned it. Hiring them as pest…read morecontrol has been the best decision. They are very responsive and reasonably priced. Plus they give you a guarantee and will help you through any additional problems.

I reached out today because I have had concerns with our service for weeks now, but today I just…read moreneeded to voice my frustration over the situation. The response I received from the owner, Steve, was shocking to say the least. I myself am a business owner that deals with customer service on a daily basis. I will admit that there are certain complaints that I may not necessarily agree with, but I always listen and validate my customers concerns with dignity and respect. The vacuum just stopped working Sunday, so not the absolute problem. Ariel I appreciate you contacting us about this, but you went from "considering" to canceling" in the same email without giving us a chance to explain.  First, that you for your business in the past and changing companies is obviously your decision to make. Blake is an excellent tech and does not take short cuts like skipping chemical measurement. We don't charge for the amount of time spent at a pool. Rather we charge for the job. Sometimes it takes 30 minutes to an hour, but more often it tale 10-15 minutes provided the pool has been properly maintained previously. Filter pressure varies by filter type as well as how dirty/clean the filter is. While your filter may read 10 directly after a cleaning the pressure will rise as the filter collects contaminents.  The presence of algae would suggest that it is time for a filter cleaning, but it could also be the result of less than optimal circulation. As Blake is paid extra for filter cleaning I am certain he would jump at the chance to make extra money by cleaning yours if needed. You mentioned your pool sweeper is broken and that is a pivotal component of pool maintenance as it not only scrubs walls and steps between services it also helps circulate water especially from the floor of the pool.  Unless we hear otherwise from you we will stop your pool service at end of day today. All the best! Steve Hunt This is an unexpected response from a business owner as I am one myself. Your response gives the tone that none of our complaints are valid and that we are in the wrong and need to not voice our concerns. Very eye opening to why the pool service is lacking professionalism.  Sent from Yahoo Mail for iPhone Sorry you feel that way, but I'm not sure what you want to hear. I read your concerns and addressed them. I am not sorry that my technician did his job and you did not heed the advice given not only by Blake, but by me as well, to keep toys out of the pool when it is not in use because it might damage your vacuum. Now your vacuum is broken and you are blaming us for your pool not getting the proper cleaning that the vacuum should handle. If you cowtow to your customers for the sake of a dollar that is your business. I'm backing my people when they have done nothing wrong. We have great reviews that state clearly how well we do our jobs. I have canceled your pest service as well.  Steve Hunt On a side note, a simple amicable response validating my concerns, without accusatory and disrespectful behavior would have gone a long way. I don't know exactly what the comment about catering to customers for a dollar is supposed to reference as I never brought up any concerns about money.  All I was hoping to do was inform you about concerns I had with my service.  That was an incredibly quick jump to being hateful. I'm not sure where that came from as we have always been able to communicate well together, but all is well.  Wish you all the best and hope your day gets better.  Ariel There is no hostility. I hold no grudge. You are free to spend your money where you choose just not with us with the exception of your April invoice which is still outstanding and will have a late charge added to it if not paid by the end of the month.  When you write your review be sure to include the part where I explained the situation, but that wasnt good enough for you because I will in my response. Further, be sure to review your pool service as you have had no issues with pest control. Otherwise I will be forced to contact the review service to have the review removed. Enjoy the rest of your week. -- All the best! Steve Hunt