Chandra was incredibly helpful with dropping off old oil. He helped me carry my stuff out of my car…read moreand into the store, and poured out the oil for me. great service!

While waiting for my insurance company to send someone to charge my auto battery, I spoke with…read moresomeone at the store. I wanted to check availability on a new battery. Sadly, my insurance had me wait two hours. After the charge, all I had to do was drive four minutes to advance auto. They took great care of me! They installed the battery and explained the operation.. I don't think I could've asked for better service.

Been buying parts for M cars through IND for years. Recently purchased (a perfectly paint matched)…read moreblue front reflector set for M2CS. My detailer accidentally threw them out in their packaging, so I had to order a second set. IND gave a discount and sent them with next day air freight shipping without me even asking. OUTSTANDING customer service you'd expect from a small boutique brand, not a large one of their scale. Would recommend, and will be using them far into the future.

Slow to ship, deceitful in the return process after the product did not work as advertised, then…read moredid not refund my money. stay far away.

The men there KNOW THERE STUFF! Really nice to go and get awsom help ,every parts store in area…read more,there mean,don't care ! Sell you wrong things . Never HAVE HAD TO RETURN ANYTHING I GOT FROM NAPA !!! Thanks guys !

Poor customer service. Saw an elderly woman ask for assistance on how to replace left turn signal…read morebulb, the person working the counter turned and said what do we look auto zone we don't do that bullshit here.

Ordered the truck cap came in in a couple months. Got it put on the day after it came in and only…read moretook a hour. Looks great

The owners are incredibly knowledgeable, helpful, and patient. All work is well done and timely…read morecost are really affordable and well priced compared to other similar businesses. We are repeat customers and highly recommend.

Needed a deep cycle marine battery during the Coronavirus - Illinois shelter in place. The…read more"curbside pickup" worked well. Called them and they came out and took the old one from the trunk and put the new one in the truck with no personal interaction needed...

Bought a few batteries here. Shawn was very helpful. I will go back again. Had everything I needed…read morein stock.

Steve & Ronnie are the best! Honest and good deals all the time. Check them out! The Dodge Power…read moreWagan is Bad Ass! I remember it back in the 70s sitting in their small garage. Good Job! Razor!

This isn't a review of there service but for there driver that almost hit me, he went into the…read moreoncoming lane of traffic to get around me when the lanes merged into one line. You would think that someone driving a company truck would drive it with respect since it reflects on the company. Very sad.

Who writes reviews for an auto parts store? Me. But that's because this place blew me away with…read moretheir customer service. I called at 5:45p because my front headlight went out and I needed a replacement bulb. The lady who answered said the store closed at 5:30p but she gladly looked up my model of car and had the bulb in stock. She said told me I could stop over and pick it up and if I wasn't there by the time she left she'd leave it outside and I could come pay later in the week. Seriously!? That is small town service in the Chicago area, it is rare but I will go out of my way to buy auto parts here forever. Side note, she was still there when I picked it up. And the location is wrong on here, it's west of 59 on NW 14, just past Chase.

This is exactly what you expect…read more A clean auto zone with nice people. I don't go here often but when I do I always have a good experience. They put the wiper blades on for you too.

Went in for a headlight, was promptly greeted and assisted with what we needed. Joey was super…read morepatient and helpful. Thank you!