I used to recommend this place to others, but their service has really gone downhill. The attached photos show what I was able to easily vacuum out of the rug just after they returned it. (I had noticed lots of debris when repositioning it.) Additionally, they overcharged us $50 after having agreed on a price in writing, and they didn't respond when I asked about the extra charge. On top of that, they are extremely difficult to get ahold of to schedule a job in the first place, often not replying to emails or texts. Scheduling a pickup and dropoff took a lot of back and forth. We did have to reschedule once when two people in the house came down with COVID, but there was a ton of rescheduling on their end. It was nice they made an effort to get the rugs back quickly, but I have no idea what I paid for, much less paid extra for. The previous time I worked with them (the second time), they forgot to return our rug on the agreed-upon date. tldr: Rug was still dirty, we were overcharged, their communication was bad. I would pay with a credit card so you can contest the charge if needed. Mostly I would find someone else. read more

Premier Oriental Rug Cleaning - Single pass over the rug with a vacuum returned lots of hair and dirt (2/2) - Carpet Cleaning Near Me - Glenview, Illinois

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We have had our oriental rugs cleaned by Premier for years and have always been thrilled with their services. They are professional, reliable, courteous, and very reasonably priced. They have also restored rugs that were frayed or stained. They pick up and drop off the rugs and are always exactly on time. This is an excellent business and I have recommended them many times. read more

What a great job done by Harvey on my area rug! Looks brand new! Easy to work with from their in home rug pickup to drop off. Definitely will use them again. read more

I cant say enough good things about Premiere. They are a very customer friendly business that has a very good product. I brought them a nice wool 9 X 11 oriental that was very dirty. When I went to pick it up, they showed me the carpet and it was beautifully restored. The color was back and it was deodorized. Their prices are quite reasonable, considering that they do immersion cleaning of carpets and rugs. They also have a plethora of other services like restoration, installation, and spot cleaning. It's hard to find businesses that completely satisfy your needs nowadays. But Premier will be my go to place for carpet cleaning from this point forward. PG read more

I especially appreciate the pick up/drop off service. Premiere did a fantastic job on my rug and turnaround was very quick! My rug looks brand new and I highly reccomend Premiere. read more

Needed to get my wool rug cleaned professionally and was so happy with Premier's services. They were able to quickly and accurately quote the price of service and came the next day to my apartment to pick up the rug. It was delivered back perfectly clean in less than a week. Great customer service - called to let me know exactly when we're coming both times and they actually came at those times. Would highly recommend!!! read more

Premier Oriental Rug Cleaning - Carpet Cleaning Near Me - Glenview, Illinois

I used Premier twice to clean two very large and expensive rugs. I love their professional workmanship! I will use them again.

I have been using Arvi and his wife's company for years for cleaning of my persian rugs. I have cats that at times pee and they are the only ones that can make the smell and stain go away without ruining the rug itself. Their prices are very reasonable. They pick up and drop off the rug. And they are both so kind. I would not go anywhere. Sara read more

My experience with Premier Oriental Rug Washing and family owners Arvy and Loreta was outstanding. I trusted them to clean persian rugs that were in my family for generations. The results exceeded my expectations. I have given them more rugs to clean and referred them to others. They are hardworking, capable and diligent. The delivery persons were polite and professional. Their prices are very fair and highly competitive. All things considered, the levels of value, quality and service I received were exceptional. read more

The nicest, kindest people you will ever find. I brought 3 Persians in for washing. My beloved tribal Kazak had been shredded by moths and I asked for a hard repair job to save it, I was nervous about the price and the outcome. They did a wonderful job, and at such a reasonable price. I will never take my collection of rugs anywhere else. read more

Premier Oriental Rug Cleaning - Be beloved Kazak after repair job. - Carpet Cleaning Near Me - Glenview, Illinois

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I have had 3 rugs (2 genuine oriental rugs and a decorative shag rug) cleaned by Premier Oriental and they did a great job on each. From the pick up and delivery (Jose and Juan were on time, polite, wearing facemasks and answered all my questions) to packing/rolling the rug before delivery as it was about to go into a moving van (I can't remember the woman who I spoke to on the phone but she was great recommending how to pack the rug for an upcoming move). Highly recommend them! read more

My husband and I collected several beautiful rugs while in the Peace Corps. They have been in our home for over a decade and have never been professionally cleaned (don't judge). Premier did an AMAZING job: 1) cleaned them all within a week with easy Saturday pick up and drop off. Now the rugs sparkle like new. 2) pointed out fraying edges, holes, and other damages at pick up. They called during the week to consult with us about which ones we wanted repaired and how much it would be so we could choose our own adventure. 3) They also reported to us that our cat had peed on at least one of them since it smelled like cat urine when cleaned. We have never smelt it before but we will be getting the "enzyme cleaning" for urine small next time. We are so happy to have these beautiful rugs back in our home and will be using Premier every other year to clean our rugs until the end of time. read more

Great experience. Easy to get a quote over the phone. Drop off and save money. My rug was cleaned within a couple days and staff was excellent. I will keep bringing my rugs and others upholstery whenever I need!! read more

This business is extraordinary! From my first contact with the CEO, Arvy, until delivery, our experience was perfect. I could tell from the initial conversation, I needed to look no further about cleaning our antique Persian rug. The owner was extremely professional, knowledgeable and courteous. He clearly explained the process and made arrangements to pick up our rug the next day. The rug was also delivered exactly when expected. The end result was nothing short of amazing. The colors were incredibly vibrant and the rug looked like it did when purchased 30 years ago as an antique. I'm so grateful we came upon this business. Trustworthy, reliable, and very reasonable. Terrific family owned business and all staff were simply wonderful! read more

Premier Oriental Rug Cleaning - Antique Persian Rug - Carpet Cleaning Near Me - Glenview, Illinois

Thank you Premier Rug! My rugs look like new! I highly recommend Premier Rug. They picked up and dropped off. Everyone was so kind and courteous. read more

Great service, area rug looks like brand new. Works and owners a pleasure to work with! Not only will I use them again but I will tell all my friends. Thank you Sam read more

100% satisfaction! From the initial appointment for free pick-up thru final free delivery, Premier was tops! My Safavieh area rug looks like new. Delivery guys were so courteous & went the extra mile, including making certain the rug & furniture were replaced perfectly. Skip the DIY rug washing or in-home service. Premier is premier in my book! read more

First time using this company and extremely pleased with both of our oriental rugs on return. Great price prompt return. read more

My carpets were a disaster between the new puppy I got for Christmas and all the holiday traffic. I couldn't be happier with how clean my carpets came out. They look brand new. Diego and Jose were able to get out wine stains puppy stains and holiday merriment stains. So glad I call these guys will definitely be on my speed dial. read more

I had an 8' x 10 ' wool area rug that had a large spot of blue slime on it. Premier was able to remove the spot and now it looks brand new. It was ready when promised. These guys work really hard to ensure their customers are completely satisfied. I would definitely recommend this business read more

This company cannot be trusted. They picked up 5 rugs from my home, and brought back two. They first claimed to not have picked up my rugs, and even attempted to show me paperwork from the prior year! But I found all the paperwork from them. These are gorgeous handmade oriental rugs. My room is professionally decorated with drapes, bedding and upholstery all to coordinate with this rug. Arvy admitted he lost my two rugs after I went to the warehouse and found one of my rugs there without any tags on it. Now I have 3 of 5 So now he is offering me basically 1/5th of the money that the one rug cost saying I can get a "cheaper" one on amazon. Totally ignoring the fact that this is a devastating loss and my entire room is ruined, not just the rug lost. I am meeting with him one last time today before I am forced to sue him. I have given Arvy a lot of customers and work over the years too and I don't appreciate being treated in this way. Instead of just apologizing, and telling the truth and making an insurance claim and paying me to have the rug re made from the original maker which is possible, he and his wife both lied. Now he is attempting to pay me basically for an unknown cheaper smaller rug that doesn't help me at all. **This business owner has responded with all lies. They admitted they lost my rugs. They have been my only rug cleaning vendor for many years which is why it's so awful. I trusted them completely. They are intentionally trying to mix up a commercial account I have had with them for years for my condo buildings entry rugs. They are attempting to confuse the orders and invoices which were always totally separate. Written and paid totally separately. Arvy assured me repeatedly he had all my rugs and "not to worry" I have this on tape. I have videos of our meetings and him offering me money and telling me he is sorry "he goofed". Just two days ago he complained his "insurance deductible is too high to make a claim" NOT MY PROBLEM. These people are liars. Don't trust them. read more

I have used Premier Oriental Rug Washing twice in the past nine months. They washed and cleaned a favorite 9'x12' area rug and three hallway runners at a fair price with outstanding results. Fast, friendly service. Upfront pricing. I am extremely happy with this carpet cleaning company and highly recommend their services. read more

I ordered Premier Carpet Cleaning to clean my basement. I had couple dark spots on the traffic areas, which I couldn't pick up with the regular vacuum. Also after few years some spils appeared. I wasn't sure how to clean them and desided to look for proffessionals. When I call Premier the lady on the phone was very friendly and provided me with all the information. We set up time for an astimate. The owner Arvy was on time, inspect my place and explain me everything about the cleaning process. I got the price right the way and set up day and time for cleaning at the same time. The cleaners were on time, did the job fast and professional. They moved the heavy furniture that I couldn't move. I was satisfied and would recommend this company for everyone who needs their rugs and carpet to be cleaned fast and on the professional level! Thank you Premiere Carpet Cleaners read more

I live in Edgewater. Arvy came out and picked up an antique Moroccan wool rug and an antique wool Oriental rug. Both of them large. He had the rugs for one week and brought them back looking better than when I purchased them years ago. I have 3 cats and Premier was able to remove any stains, dust and cat hair. The price was incredibly reasonable. I highly recommend this service and specifically Arvy. read more

Had them clean 5 rugs two of witch were trashed from 6 years of shoes, dirt, dogs and matted. Even with daily vacuum that never really CLEANS your carpet. They cane back literally looking brand new fresh out of a store with a fresh sent. The 3 others were about a year old and have slightly darkened with my messy family leaving their shoes on. Again cane back looking brand new!! They also did my basement wall to wall carpet with 400 degree water cleaner steamer mixture and it definitely killed any germs. Was around $500 for all definitely pricey but you get what you pay for. If you have expensive wool rugs you have to maintain them so they live their long expected life. I definitely plan on using this company again. Every spring! read more

I'm allergic to dustmites and the rug in our family room needed a good cleaning versus the typical vacuum. They picked up the rug and delivered it the following week, and I can definitely feel the difference! I had mentioned my allergies and they recommended a new rug pad since ours was old and falling apart (the likely cause) - which we will be going through them for as well. Very happy with the service we were provided. read more

Recently got our rugs cleaned by these guys and it came out almost new, very happy with their service. These guys know what they are doing. They explained what was possible and what was not and what the process was. Will definitely be calling them back to do some more carpet cleaning for us. Good job guys! read more

Service on cleaning 3 oriental rugs was outstanding. Pet stains were removed that another rug cleaner were unable to do. Service of installing new pads with the old rugs was exceptional. read more

I had three rugs cleaned, various sizes. They look amazingly clean, I'm so pleased! And they pick up/drop off to your home with reasonable prices, I couldn't ask for anything more! read more

These guys were great - they went above and beyond - even moving more items around to be able to clean more areas of the carpet than I had moved myself. They worked hard and did a great job on a stubborn coffee stain that I had previously spent about an hour trying to remove. Much better than the previous company I hired. read more

I purchased a great 8x10 Crate and Barrel wool/cotton blend rug from Craigslist. It was in decent shape, but covered in a ton of small unknown stains, including a big bleach spot from a previous cleaning attempt. It definitely needed a thorough professional cleaning and I wasn't too hopeful. I found Arvy and his company via his already stellar reviews on Yelp. Let me just say, this company is as good as it gets. Arvy takes his time because he is a perfectionist and will not return your rug to you until it's the best it can be. He will literally clean it 100x until it's perfect (at no additional cost, of course). Once it was ready, Arvy hand delivered my rug to my front door and laid it out for me in my dining room. "It looks brand new" is a complete understatement! Will definitely be using this company in the future and you should too. read more

These guys are Jonny on the spot. I spilled a glass of red wine on my beige carpet and not only were they there quickly but they guaranteed to get it out. When it dried the next day there was a slight stain. I called them and they came back just as fast with another treatment that remedied the problem like magic! They honored their promise. These guys are great. I highly recommend them read more

We were very satisfied with our experience at Premier. They were very friendly and helpful. Our rug was ready for pick up before the promised date. read more

I had 4 area rugs (two quite large) cleaned by Premier Oriental Rug Washing. My rugs were 14 years old, we have two dogs, and I had cleaned them a few times with a portable steam cleaner. Premier did a fantastic job and the rugs look brand new. Couldn't believe the difference. Watch the video on their website and it will explain why your rugs will turn out so well. Highly recommend them! read more

We've used Premier now twice, and they've done a great job for us!! We have two white shag rugs. Both are really hard to clean. We had a dog that left a lot of dirt and hair on the rug. Premier made the rugs look like new! Reasonable prices and great service as well! read more

Premier was awesome! I am getting ready to have them clean another rug for me. I had an oriental rug that was seemingly hopelessly ruined by my two cats while I was on vacation... they decided they liked the rug better than their litterbox. I tried all the DIY methods, then I tried the usual carpet cleaning services, and finally tried my dry cleaner who cleans rugs, all with no success whatsoever. In fact, the stain and odor was worse, and I figured it was set forever. Premier picked up the rug and, within 10 days, I had the rug back. It's now been more than 6 weeks and there's still no odor and the stain is almost impossible to pick out on the rug. I am so happy and relieved because I really thought I was going to have to throw out the rug because it was so badly stained and smelled horribly. Thank you THANK YOU!! read more

I had a 9 x 12 wool rug cleaned by Premier and the results were much better than I expected. I was contemplating replacing the rug, but I'm glad I didn't. The rug looks great, and the service was very good. I will be telling my neighbors and friends to call these folks. Wonderful that they could pick up and deliver the rug within a tight time frame too. Couldn't have asked for more, and the pricing is very fair. read more