I was seriously impressed with my experience with Schaeffer mechanical. They were timely,…read morerespectful and fair. I called and they answered immediately, they had me scheduled for the next day! They were able to salvage my leaking mixing valve on my water heater and noticed that it only needed a new grommet. While they were at my house they also serviced my HVAC system and took the time to educate me on how to maintain the mechanical systems in my house. Overall their tech was professional, tidy, and friendly. I was impressed with the quality of work and I felt they did a good job.

By far the very best! Sheaffer Mechanical is the only company we use and always our first call!…read moreGood rates, good people, great quality work and fantastic customer service. Ryan, Susan and team have saved us several times in a timely manner! Most recently this morning when we had an issue with our air conditioning. We just cannot say enough, thank you so much!

Poor staff communication. The price was higher then the competition. I felt like the employee…read moredidn't wanna be there. Service was incomplete. I would recommend a different company.

In Central PA I would, and will keep my business with this company. From the time it took to get…read moreto my house, the professionalism and friendliness of both the technician, and customer service it was unparalleled! Even better, I paid half as much if not even much more, than the brands I see on TV daily!!! When it comes to HVAC in the future I know where I will call!!!!

We never was given the chance to see or purchase their products…read more Our furnace went down and needed a replacement fairly fast, everyone ( 6) we called jumped to get us a quote that same day and could install within 1 to 5 business days, I called and left a message with Elizabethtown and no one returned my call, I called in and was told the salesperson couldn't make it out for 7 days, I told her we had no heat, but she stuck with the time, so we went elsewhere. I am sure they sell a good product, but I feel if you can't jump to get my business you're not going to jump to service me.

I called them at 1:04. I got a call back from Tyler within ten minutes. He found the problem and…read morefixed it immediately. He was very professional. I would recommend Elizabethtown Heating and Cooling for any issues you may have.

We have had them servicing our home for decades. They are very good. It is a seamless process…read moregetting deliveries and paying for them.

We recently moved into the area and had transferred the propane service the previous owners had…read more Our contract is nearing expiration and we received a renewal notice from them wanting us to pay a fee to continue our leveled payment plan and then said they were raising the price of propane to almost $4 a gallon. ("Due to rising fuel prices.") We decided to call around and Rhoads sent a team of two people out to look over our tanks and go over what things we use propane for. After talking to the team, they presented us with a contract that didn't require a sign-up fee each year and a gas price of almost half the one the former company wanted us to pay. Very grateful for the excellent customer service on the phone that led to the great team coming out.

I purchased a service membership with Home Climates for my Navien boiler and had Home Climates…read moreperform annual maintenance on October 12, 2023. I paid Home Climates $19.90 per month in a membership fee for annual service. Five weeks later, on November 22, the boiler stopped working due to an ignition failure. Home Climates came to fix it and billed us $289 to fix (see invoice). When I complained, they said I got a discount and if I wasn't a member, the service call would be $499. Actually I paid $528 for the call [19.9 x 12 months = $239 + the $289]. So what was the purpose of the membership and annual maintenance if not to ensure that the furnace will work through the winter? The part and labor for the igniter was guaranteed for 5 years per the invoice, but this was the second time in two years that they had to replace it. I never received a copy of the invoice for the first replacement and I had to request a copy of the most recent one on 11/27. The technician informed us that Navien told him that part should be replaced every 2 years, however, Navien tech center denies that. Even so, I question why it wasn't replaced on October 12, 2023. The part was covered under warranty! This boiler was installed new in January 2021 so it is less than 3 years old. I canceled my Home Climates membership after this, but I will hold them to that 5 year parts and labor for the spark igniter. Something certainly is wrong with their billing.

Home Climates has been our go to for heating/cooling/plumbing issues. We first called them after…read morepurchasing our home and the outdoor AC unit started failing. They quickly got us in their system and sent a tech out next day to replace a part for us. We use them for our seasonal system tune-ups and they do an amazing job of helping us keep the systems maintained. This past winter we got home from a family trip only to find our house cold cause our boiler had finally given up the ghost. We called Home Climates and a tech was out the same day (Sunday night no less) to assess what happened. They were able to install a new tankless water heating system for us the same week (most of the work done in a day!) haul away our old clunky boiler and set up a smart thermostat. Never once have we felt pressured into buying from them as they answer all of our questions and have multiple HVAC options and financing options to fit our budget.

I called after hours and spoke to the owner Keith, who set me up with an appointment the next day…read more Jared came out and was right on time and got right to it. Jared was able to solve my problem with in minutes and had it fixed. While he was there he checked the whole unit to be sure all was working as it should be. The price was very reasonable and I wouldn't hesitate to call on them again

From the owner: Locally owned & operated, offering high quality service and installationsread more

Diligent service and very fast response to a 5am Saturday morning water pipe burst…read more Eddie responded to the call instantly and arrived when promised. He made an immediate repair to return the water supply to our home. Then he outlined a definite long-term solution including an on-the-spot consultation by Ken Husband for future structural and aesthetic repair options. Ken explained the process and defined the timeframe that he would return to evaluate the full extent of the water damage. The rate for emergency service was right in line with expectations. The approach was clearly customer-focused and team-oriented. This is a local business that I trust and absolutely recommend.

Our A/C system needed a new part and Mike came and took care of it with a fast turn around. He…read moreeven set up the system to make it more convenient to retrieve the filter and replace it. I'm a happy camper :)