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    Hello Shabu

    4.1 (247 reviews)
    Open 11:30 am - 10:00 pm

    Hello Shabu Photos

    Business Info

    HELLO SHABU ATMOSPHERE

    What's the vibe?
    Casual
    Trendy
    Moderate noise
    Good for groups

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    Recommended Reviews - Hello Shabu

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    Reviews With Photos

    Brian N.

    Hello Shabu is a great spot for AYCE shabu. I went on a Friday evening and the service really stood out. The servers were attentive and kept coming back to check if we wanted more meat, which made us feel well taken care of. There's a good variety of ingredients to choose from for your soup, so you can customize it how you like. They only have three soup base options though. The dessert options were a nice bonus too, with both an ice cream machine and a shaved ice machine. Overall, a really enjoyable experience and would come back.

    Peter J.

    Hello Shabu is a decent AYCE hot pot spot in San Bernardino. Prices aren't too high, and the overall quality is just okay. Nothing amazing, but not terrible either. The biggest letdown for me was the soup broth. Most of the flavor comes from spices rather than a rich base. The ramen seasoning is exactly the Korean instant ramen seasoning, and the rest of the seasoning options didn't feel very different from that either, which was disappointing. They do offer a variety of Korean side dishes like bulgogi, tteokbokki, and corn cheese, but the flavors were pretty underwhelming overall. One cool feature is the robot that delivers food, which is fun at first, but it can be confusing because you don't really know which meats are which unless a server comes by to explain it. Overall, it's an okay spot if you're looking for a budget-friendly AYCE hot pot, but don't expect anything standout in terms of broth or flavor.

    My spread
    Vuoch L.

    This is a continuation review I wrote last month . I meant to edit somehow I was not able to. We were a party of 8 , when I paid I questioned the cashier " hey why the bill seems so high ?" . She stated it's now dinner price , okay makes sense . Then I roughly added the price in my head , thought something was off. After our meal I gave $40 tip cash . Got home and recalculate the total and noticed they already charged gratuity when I paid at the register. Now I am fuming ! 1- the cashier was not transparent when I asked , she should have informed me they automatically charged gratuity. 2- I double tip twice ugh!!!

    Lam B.

    While I enjoyed their variety, Hello Shabu didn't offer the best quality of ingredients or prepared foods. They were very slow with protein refills and the portion sizes were small. We paid for our party before entering the dining area and an automated robot delivered our meats. There were three broth options: vegetable, beef, and chicken. These bases could be customized with flavors at the sauce bar. The possible meats included: beef brisket, beef belly, beef chuck, beef top blade, beef ribeye, and chicken breast. The brisket and ribeye were my personal favorites for their balance of fat and meat. I wished the meat came out faster and in slightly larger portions. There were long waits between rounds, so we ended up eating more from the self-serve options while we waited. There were juices available although they were a bit diluted and weak in flavor. There were lots of noodle choices, but we noticed a clump of mold on the egg noodles. It seemed like the ingredients weren't being rotated as often as they should be. With such large quantities set out, freshness was questionable. The vegetables and seafood offered good variety although the vegetables could have been washed better. The prepared foods were greasy and bland. The Korean dishes seemed off in flavor, almost like the seasoning wasn't quite right. The corn cheese tasted more like creamed corn. The tteokbokki was tough and mild. The bulgogi was overcooked with a weak, watery marinade. The shaved ice machine was unfortunately broken, so it only produced a few shavings. Still, the self-serve area had some fun flavors and toppings. The ice cream had a grainy texture and tasted almost floral. The sauce section was the most extensive, Since the broth could be adjusted with seasonings, I didn't need too much dipping sauce, but I liked having so many options. I usually focus on the protein when I eat AYCE hot pot, but the slow turnaround made it hard to get my fill this time. The variety was fun, though I hope they improve their ingredient rotation and freshness. The staff were friendly and hardworking, I just wished they were used more than the robots.

    Dinner
    Kristy R.

    Been seeing this place for a while and finally came in. Overall it's a good place to go with family and friends.. *Pots-everyone gets their own! I eat hotpot often and never have I been to a place where you get your own pot!! That's soo cool. *Meats- they have 4 options I think maybe 5?, a small selection in my opinion for hotpot.. but they have the buffet. 2 meat orders per person per order.. a robot delivers them. *buffet- the buffet is in par with all hotpot's I've had in terms of veggie selection/seafood variety/noodles type.. there was literally so many options.. *hot foods-the hot foods wasn't as big as a selection as I was hoping for.. I think there was 5-6 total hot foods.. and one was doubled as rice.. *sauces- there was alot of sauces! And the workers were VERY helpful in making them for you if you needed help.. they even made off menu sauces which I LOOOVED!! *restaurant- the restaurant was clean and well organized and food was always available and never ran low.. service was quick and simple.. *dessert- they have self serve shaved ice and ice cream with lots of toppings.. Overall this place was great! I would come back here and I would recommend... although for the price and with other hotpot places, this is on the pricier side.. with $40/45 for dinner per person

    Kenneth L.

    It's been a little while since I've been here, and unfortunately I had a less than stellar experience today. I arrived at 8:30pm, and after paying and sitting down I was informed that last call for meats would be at 9:10pm. That's really early for an all-you-can-eat restaurant that closes at 10:00pm, making it difficult to have a relaxed dining experience. Note also that a sign clearly says that the last call is at 9:30pm, so they're not even honoring their own policy. Seems to me that this just encourages people to over-order during last call, leading to food waste. (Or at least let me know at the register if your policy is different than the sign right at the register?) Anyhow, this issue is compounded by how slow the meat orders come out. It took over 20 minutes for my first order to come out-- To be fair, my other orders were significantly faster, but by that time, last call was about 15 minutes away. I also noticed that the servers were often too busy cleaning up tables in preparation for closing to take people's orders and refill broth, etc. I understand wanting to clean up, but it shouldn't be at the detriment of people's dining experience. Furthermore, the other self-serve areas (veggies, sauces) closed shortly after last call for meats, meaning you can't get any food at all after the meats stop strangely early. I hate to keep reiterating this, but the closure was much earlier than the posted time (which should be a good while after last call for meat). In short: This place definitely needs a change in policy, or if you want to have ample time to clean and close up, just change your opening hours. As it is, you can get there well before closing and still feel rushed and, honestly, kind of screwed over.

    Hannah P.

    For IE this is pretty good shabu! You pay first before you get seated but once your sat you order your broth and first round of meat. There's a lot of options for veggies and sauces but the best part of hello shabu is the button on the table to call the server for more meat and broth. There's meat come on little robot thingies and once you get the meat you can immediately order more. They play light music in the background and it's usually not that loud in the restaurant

    Phuonghuyen N.

    Not bad for an all you can eat shabu place in the inland empire. Price is affordable as well...it does get packed on the weekends, but service was decent! You pay right when you entered & seated afterwards. Then you order your broth flavor which wasn't too many options to choose from. Then you order your meat where they slice it right when you order & then it's brought out on the robot. Meanwhile waiting for the meat, you can go grab other toppings & sauces you would want for your broth...which you will definitely need to add because the broth is a little on the blander side. There is also a hot food station area where it's mostly korean food & not too many options (tteokbokki, korean fried chicken, beef, etc.). Next to that is a cool shaved ice machine for desserts along with some fruits & ice cream. Overall not a bad experience & I would definitely come back.

    Straightforward menu
    Laura H.

    Solid shabu shabu (in your own pot, yay) with a straightforward menu of broths and meats. We paid first at the front register and were then taken to our table, with no wait in the middle of the afternoon! Meat orders are placed with the staff, and it seemed like they cut to order since it took a while for us to get our meats. They did seem understaffed that day and requested patience from customers. We mainly ordered a combo of beef brisket, belly, chuckeye, and top blade. Ribeye was for dinner only, and we don't order chicken for AYCE. We liked all four but especially enjoyed the beef belly since it's a little fattier (aka more flavorful) than the rest. The meats are super thin and cook very fast. You have access to a large buffet bar consisting of veggies, seafood, and condiments. Everything seemed clean enough and accurately labeled. You can use their sauces or make your own. They even offer some suggestions on a sign by the condiments, which is cool. There are other spots that had some prepared hot foods, a shaved ice station, a coffee maker, a frozen yogurt dispenser, and a beverage corner, all self-serve. Not gonna lie, I was a big fan of being able to get our own coffee and shaved ice, complete with various syrups and toppings. Was a fun and delicious way to end our lunch!

    Brian K.

    This is my second visit to this restaurant. They have a few options of soup based. Some pre-made food like Korean Fried Chicken, Bagoggi, and Cheese Corn. Its AYCE place. They have plenty of Sea Food and Vegetables options. Plenty of different sauces and spices as well. The meat you order is brought to you by a robot and is pretty neat. The waitress is constantly checking up on you to see if you would like to order more meat. They have plenty of tables and they are equipped accommodate larger parties as well. They have a couple of TV'S playing sports and also play music.

    Selection of food from the buffet choices.
    Michelle T.

    Not 5 stars because of the service. Otherwise it was good all around. Place seems clean Not busy Seated, was explained the menu. The server output our hot pots and our selected broth. Meats were chosen and not brought correctly. Not a big deal. The veggies/noodles/seafood etc were out and selected by you buffet style. Tons of options. They have off to the side fried chicken and a couple other options. Lots of fun don't for ladies lunch We sat and were finished enjoying our time (not getting refills) and were told we had to leave. That part was strange and rude but we tried to not let it ruin our visit. They weren't even busy.

    Brought my own dessert
    Judy R.

    I love this place one of my favorite spots, the food is fresh and delicious, service is great when you need it and robots are fun, the place is clean and open, plenty of seats.

    Ashley D.

    AYCE hot pot for $32.99 was amazing. You make your own flavored broth and I did Tom Yum. It was yummy but didn't take very authentic. You get to choose 2 meat options per round, with unlimited veggie & seafood options, already made Korean food items, and drinks. Very big inside and very clean. Staff was very attentive and there's a button on your table to call someone over.

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    5 months ago

    First time coming here with friends. Pay first, grub later. Money well worth it. So much good food options !

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    The food here was very delicious. There's a wide variety of sides and sauces. I highly recommend this place.

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    Page 1 of 7

    Hello Shabu Reviews in Other Languages

    Ask the Community - Hello Shabu

    It says they allow dogs but there is no outside seating. Is this only for service dogs or is there a place where dogs are generally allowed?

    I have no clue, how to prep it or what goes with it, do they have like a recipe to make them?

    Hello Shabu is wonderful! You just decide what you would like to add to your broth, simmer and eat! No set way to do it. it's a personal preference. Enjoy!

    Do you take reservations?

    Yes. Please give us a call for reservation. The phone number is 909 763 2695. Thank you so much, and see you soon.

    Hi, will you consider adding a reduced price option for veggie bar only (for vegetarians and other people who won't order meat)?

    How much is it per person for weekday lunch?

    $33.24 includes the tax and 10% tips

    How much is dinner for adults and kids?

    Dinner adults $39.18 includes tax and 10% tips Dinner kids $18.81 includes tax and 10% tips

    What are the dinner prices?

    Almost $40

    Do they take reservations for a large group?

    Yes. Please give us a call to make your reservation. We take a phone reservation only at this time. Thank you.

    How much is lunch?

    27.99 for adult 13.99 for children

    How much did it cost?

    It depends if you during lunch or dinner. They also charge you automatic 10% service/gratuity.… Read more

    Do they have high chairs?

    yes

    View All 17 Questions

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    4.1(1.1k reviews)
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    We actually discovered this place during COVID when they had everything set up outside, and let me…read moretell you... they accommodated their customers so well. It was organized, safe, and still such a great experience. We have been coming back ever since. If you're wondering what keeps me coming back... First, the service is incredible. There is an older gentleman with salt and pepper hair who is always so professional and kind. He carries himself with such calm confidence and respect. The entire staff is friendly and welcoming, but he truly stands out every single time. Second, the OPTIONS. The spread here is amazing. From sauces to fresh vegetables, noodles, seafood, fruit, and dessert, there is something for everyone. And can we talk about the watermelon? For some reason, it is always perfectly sweet. Every single time. I am a huge shrimp lover, so being able to make my own shrimp in the hot pot is a dream. Fresh, flavorful, and cooked exactly how I like it. It is such a fun experience. Pro tip: Here is the sauce combo I put together and it is chef's kiss. In a bowl add jalapeños, cucumbers, hot chili, chili oil, sesame oil, and ponzu sauce. Then top it with fresh cilantro. It is so fresh, spicy, tangy, and delicious. You will thank me later. If you are looking for a place that is comfortable, not overwhelmingly crowded, and consistently delivers great food and service, this is the place to go. We have been loyal ever since we found it, and it never disappoints.

    It's been a while since I've been here. My boyfriend and I were craving hotpot. We looked near and…read morefar and somehow we were both drawn to go here. And I'm glad we did. We went around lunchtime, so it wasn't too busy. We were seated right away. The food at the bar was fresh. The paper they give you to self order your appetizers, drinks, meats, and dessert (ice cream) is really convenient. They give a good amount of meat portions per person. And you have up to 3 rounds to order meat. The food from the bar is unlimited. They have everything from sauces, to more appetizers or small foods, a variety of vegetables, rice, noodles, seafood, and fruits. Service was great. Our server checked up on us from time to time for drink refills, to clean up our table, and to get our paper for more food orders. Such a chill ambiance here. It's a large restaurant, so even if it gets loud, you're not talking over each other during dinner. It's very spacious, so when you're up to get your food you're not bumping into people. This was my boyfriend's first time here and he really enjoyed himself. I'm glad I took him here. This is definitely a place worth checking out if you're craving hotpot.

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    Rui's Shanghai Bistro - Sushi bridge

    Rui's Shanghai Bistro

    4.2(1.1k reviews)
    5.8 mi
    $$
    Family-owned & operated
    Casual dining

    My party of 10 was very grateful to have gotten a reservation the day of for a birthday…read morecelebration. The hostess noted that reservations could be made at least three hours in advance. For a Saturday at 4:30pm, we were seated and waited on immediately. The menu was expansive and I was surprised with the amount of vegetarian options for a Chinese restaurant. Our server was helpful in suggesting various fish options and knew their wait times. Some notable dishes were the sizzling beef with black pepper, beef scallion rolls, honey walnut chicken, mapo tofu, and fried chicken. The dishes that could be improved for flavor were the vegetarian steamed dumplings, steamed whole fish, and beef chow fun. We probably ordered around 8-10 plates (all dishes came with rice) and many arrived at the same time. The prices were very reasonable for the portions and it was just enough for everyone. Since we had a birthday celebrant, they were able to put our personal cake in the fridge. Our server provided a complimentary matcha cheesecake and candle towards the end of our meal. His robot server sidekick also sang happy birthday! I did feel like they were understaffed because the lobby hostess had to find the server for me several times when I asked for our cake and the check. Overall, it's a great place for large groups and celebrations.

    Today, I visited this restaurant with a party of five and wanted to share my experience…read more Unfortunately, our first interaction set a negative tone for the visit. When we arrived, the hostess attempted to seat us at a table that would not have comfortably accommodated our group. I politely asked if we could be seated at a nearby table that had more space. In response, she rolled her eyes and let out an audible sigh, which felt unprofessional and dismissive. When we were eventually seated at the requested table, she placed the menus down abruptly and did not hand one to me directly, instead leaving it at the end of the table. The interaction came across as unnecessarily rude and, frankly, not in line with the level of service I would expect from a hostess. That said, I want to note that the rest of our experience was positive. Our server was friendly, attentive, and provided excellent service throughout our meal. The food itself was also very good (I would not recommend the orange chicken though) and something I would return for. I hope management takes the opportunity to address the front-of-house experience, as first impressions matter and can significantly impact a guest's overall perception. (She was white and had unique, colorful, round glasses)

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    Papa Zhang’s BBQ & Hot Pot

    3.5(172 reviews)
    15.1 mi

    This restaurant was decent. Let me explain. The food…read more I loved the way they have the food set around to grab your own. We got the $50 per person up charge. This gave us 1 lobster tale to split. Little disappointing as it says 1 tail per meal. The shrimp was great. The scallops were the absolute worst. Tasted like old milk. Really gross! The hotpot flavors were awesome! Our server Shannon I believe was her name was amazing!!! She should get a raise! The decor is really cool. Instead of corn napkin holders all over I'd done different veggies or products to go into your hotpot. Thank you for the experience.

    Go to Boiling World instead, which is not too far from this place. For the price you pay here, you…read morecan get better quality and service at Boiling World or any other hot pot location. All these influencers overhyped this place. If only I could rate with ZERO STARS I would. They were understaffed for a Friday night, I felt bad for Terry who had to cover the front desk and be our server. Thank you for the complimentary Wagyu. To the other male server, help out your team member instead of just catering to your tables only. You could see that you guys are understaffed. Be more efficient. Everyone, pllease save your time and money and go to another hotpot location. Note to the owners: please invest in your staff, your place looks overly decorated for what it is. Poor management.

    Photos
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    Papa Zhang’s BBQ & Hot Pot - Fried oyster mushrooms (top) and fried beef (bottom)

    Fried oyster mushrooms (top) and fried beef (bottom)

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    Hello Shabu - panasian - Updated June 2026

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