Awesome experiment, great service! I'm Working in Charlotte,…read moreneed a brow tint. Very last minute schedule with a great provider. Cutie space! I want to come back for other services! Thank you!

My first time full Brazilian and I would have done it again!!…read more Deborah the owner who was who serviced me and it was an experience I will never forget and will return for!! She made sure I was comfortable and relaxed during the process, she did an amazing job and I can't wait to return!! They offer several services check them out, I highly recommend. 7/2/21

This review is for Nourish Skin & Massage, which is located inside Queen Sugar. Erika with Nourish…read moreis the sweetest!! Not only is she super nice, friendly and attentive, but she gives a great massage!! I've gone to see her twice now and both times were just perfect. I received the 90 minute therapeutic massage and it was just that. Erika always has ocean sounds and zen music laying, candles and soft lighting. I love how she focuses on each section of your body individually. She uses warm scented towels throughout the massage and that is always a nice surprise. She is a phenomenal masseuse and I highly recommend you try her out. Will absolty come back. I would also love to try some service with Queen Sugar, this is such a cute business with the decor and colors. Great location and I never have issues with parking. 5 stars indeed!

As someone who's been seeing Khiana for years, I think of Queen Sugar pretty much like fine…read morewine---there's a well-established recipe here that continues to get even better with time. Beautiful, inviting, & relaxing decor. An array of options for promoting holistic self-care, head to toe. Excellent & engaging service at every visit, no matter the time of day. I know that there are countless other estheticians within our region that can meet these needs but Khiana--who is Queen Sugar--is the only one for me!

I went here once and my esthetician was great but the business itself seems low budget: the…read morephysical studio is difficult to find and guest relations are not on the premises and when I rebooked they cancelled and then charged me for no-show and were incredibly difficult when I tried to get that refunded

Great experience, Kiyah was skilled, efficient and patient. Definitely recommend. Clean space,…read moreaffordable and convenient.

This rating is based off today's encounter with the 'new girl' working the phones (which she…read moreshouldn't be allowed to do, yet. I've been going here for about a year, and my experience has been pretty good, but today ruined it for me and I will NEVER go back. I made a call to schedule 2 services (manzillian and underarm waxing). My usual, Tara was not available so, the 'new girl' asked when I'm available...I stated any time after noon...she replied 'yeah' no less than 5 times in our short conversation, and asked if I can do 2pm. I said yes, she then stated we need to do 1:45pm...I said that was fine. I had my EA reschedule my afternoon appointments and then the 'new girl' called back approximately 5 minutes later and stated we can't do 1:45 but if I can do 1pm...I reluctantly accepted and asked if she was new because I have never had this scheduling difficulty, she stated 'yeah'. I had my EA then shift my afternoon meetings once again and then 20 minutes later, Ella (very professional) called and left a voicemail and text message (as I was on a call) stating they can't do 1pm because the sugarist, Cami, does not do manzillians so, if I could come to an alternate (further from my home) location at 5pm. I left a text stating that I could not and would be writing this review...HORRIBLE customer service today.

I've never really had bad experience since coming here. The front desk is usually nice. I leave…read morefeeling good except two times where my private felt really hurt. But overall, I like coming here. It's always quick come in and go.

Nice products. Atmosphere a bit stuffy. I feel like I was being "eyed" as a customer. I was not…read moredressed appropriately for the neighborhood.

I was given a gift card here and had such a wonderful experience in the store. As soon as I walked…read morein the staff greeted me with a smile and asked if I needed help. Karen was so friendly, personable and full of knowledge on different products. I tried out a few and never felt rushed or pressured to buy anything. The store is bright and full of positive energy. I am happy with my purchase and experience here and will definitely be coming back.

Luxurious and calm environment. I felt at peace and very relaxed while having my nails a done. The…read morepackage for a pedicure is very nice includes different creams and foot massage and overall I give a 10/10 the price is just like everywhere I spent $65 with tip for a deluxe non gel pedicure

The best nail spa in Charlotte hands down. I absolutely…read morelove La Pure and come here regularly for my mani and pedis. My first experience here was on a Sunday in June and I fell in love with this place. I went away for the summer and came back and haven't missed a mani pedi since. The salon is impeccably clean and the vibes are good. Relaxing and luxe. I get a gel mani and the revive gel pedi. They have a variety of colors and beverages for consumers during services. I always opt for a hot tea which makes for a relaxing experience. I always get my manis with Cindy and my pedis with Angie. They are absolutely wonderful and caring. I like Nick's work too. Great place for consistently awesome service and an attention to detail for a fair price.

front desk staff not always the most clear in communication with booking; however the staff I have…read moreseen for my nails are skilled and kind

I've been coming here for over a year now, and I can honestly say I love this place. Every single…read morevisit is a great experience from start to finish. Q is my girl -- there is truly no nail design she can't do. I'll come in with an idea (or sometimes just vibes), and she absolutely nails it every time. Her attention to detail, creativity, and consistency are unmatched. I always leave feeling obsessed with my nails. Emma is amazing as well -- so good that my sisters go to her and swear by her. You really can't go wrong with either of them. And shoutout to Nick at the front -- such a friendly, welcoming presence that makes the whole place feel warm and inviting the second you walk in. If you're looking for talented artists, a welcoming atmosphere, and nails that always turn out better than expected, this is the place. Highly recommend -- I wouldn't go anywhere else.

I have been coming to polished for 2-3 years. The team does a fantastic job and the salon is always…read moreclean. They always ask if you would like a beverage during your service. Steven is a fantastic nail tech, and my dip on my fingers is always high quality and lasts. I see him about every three weeks for my nails and he always has consistent results. I also get regular pedicures here with gel (which last over 2 months). They always do a great job and I am never disappointed. 10/10 experience in a convenient location with parking.

I came in looking for directions to an event that I paid for. While asking for directions, the lady…read morehelping me was SUPER nice and helpful. I ended up getting scammed because the event didnt exist so decided to go back since I was treated so nicely to get a pedicure. I was offered a complimentary drink. The shop was very clean. I loved the vibe. She took her time doing my pedicure and the prices were definitely reasonable. Make sure to check them out if you're in the area.

I had an Amazing gel manicure. Fast and precise service for a busy Saturday. Will become my new go…read moreto spot!

I want to be very clear and factual, because I was respectful and patient throughout this entire…read moreexperience. This was my second visit to this salon. During my first visit, I requested a design the nail tech said she could do, but ultimately could not, so I settled for a simpler design and paid without issue. For my fill-in appointment, I arrived on time for my 5:30 PM appointment, but my service did not begin until 6:00 PM. I showed the same nail tech the design I wanted, and she confirmed she could do it. Unfortunately, she struggled throughout the service, repeatedly removing and restarting the design. By the time the salon was closing, my nails were still not finished. After nearly two hours, around 7:45 PM, I politely asked for the design to be removed and a plain polish applied instead. I did not raise my voice or cause a scene, and I even apologized for the tech having to stay past closing. I paid in full and left calmly, although I was unhappy with the service. The following morning, I received a text from someone claiming to be a manager, stating that I was BANNED from the salon like I'm some kind of criminal. I found this unprofessional and disappointing. At no point was I rude or disrespectful. I was patient, communicative, and understanding, even when the service could not be completed as agreed. I would have appreciated an apology or accountability from an incompetent nail tech rather than being dismissed for calmly expressing dissatisfaction with a service that was not delivered as promised. What I received instead was deflection and lazy management. Sounds like a lawsuit for discrimination. Be blessed.