Antonio was a huge help. Was able to test my battery, install a new one quickly, and get me back on…read moremy way. Wonderful staff all around!

I had a wonderful experience with O'Reilly Auto Parts store. I had some items put aside for pick up…read morein within the hour. Not only were they ready at the counter but, Anthony installed both the wiper blades & air filter for me at no addition charge. Thank you! I will definitely be back.

Jorge saved the day for my family and I right before they were about to close. We were out of town…read moreand my battery stopped working. Called Autozone 30 minutes before closing and Jorge was able to help me and replace the battery for me without any hesitation. We need more people like Jorge. God bless.

Very happy with the service at Autozone in Petaluma. I needed the battery in my Honda Civic…read morereplaced. I first went to another auto parts store (which I won't name) a short distance from Autozone. They told me they could not do the work to replace the battery. I drove the short distance to Autozone and was helped by Roland. He showed me the options and helped me choose a new battery. He then installed the new battery and I was on my way within 10 minutes. Just great customer service. Thanks Roland.

This shop did a great job. Called and made an appointment when my dashboard idiot light indicated…read morecheck oil. They did the oil change quickly at a reasonable price while I waited. Later, the warning light reappeared and they said that sometimes happens and to just to come in again and they'll correct it. Just haven't had a chance to do it. Really, they couldn't be nicer.

Incredible service, straight to the point and beyond what I expected for my first local mechanic. I…read moresent my car in for maintenance after my dealership plan expired, and they gave a very good price. A&A also looked up my specific VIN to see the exact maintenance my car needed due to variations in the makes. They told me that some of my planned maintenance was actually unnecessary and would waste money. They know my car better than me! These guys go above and beyond. They don't just maintain or fix your car; they let you know everything you need to know about potential issues, future maintenance, better options, etc. I'll definitely be going back.

Really wonderful service they fit me in and took care of everything. Super reasonable I was pretty…read morehappy writing the check out for much less than expected! Also GREAT communication Make you feel like you are their only customer. So pleased finally people we can trust .

Have previously reviewed but never included photos. Always great service at a fair price from…read morewonderful people.

Brought my mini in for some TLC on one major repair. Dan took the initiative to fix a few other…read morelittle odds and ends for me without breaking the bank. He was very upfront and great about communicating what needed to be done and what small extras he would recommend fixing while he was in there (minis aren't an easy job considering you have to take off their whole front side to get anything done) I've known him awhile from being his server and he's such a good dude. Treats you like you deserve, not like you're his next big windfall. Thanks for everything Dan.

DO NOT TAKE YOUR VEHICLE HERE. DO NOT. Dan charged us for a timing belt we didn't need & left our…read morecar running so bad we had to tow it back to his shop where he kept it for one day, did nothing to fix it, no paperwork for the second inspection, told us to put gas cleaner in our tank & run it up/down freeway till it smooths out. We took it to dealer & all spark plugs were blown, they fixed everything he wouldn't & to top it off, our car was vandalized on one entire side while it was sitting in his lot. No security cameras & when we told him he just laughed & said yeah it's been happening a lot lately. When I told Dan I called the Bar to file a complaint he berated me for over 10 minutes, hung up on me, called me back & berated me again right in front of my husband. We brought our car in because we wanted to drive it to Mexico & it had no airconditioning which he did not fix. This guy is way over his head & is a total CON JOB with his loud and forceful voice using it to intimidate customers. DO NOT TAKE YOUR CAR TO THIS PLACE YOU WILL REGRET IT. Now we have to sue his insurance company for the vandalism on our car AND get our money back. IF THIS GUY SCREWS YOU OVER CALL THE BUREAU OF AUTOMOTIVE REPAIR IN SACRAMENTO or go to their website & file a complaint.

This guy knows what he is doing. Hopefully there will be others who learn how to do what he does. I…read morecould not find anyone but him to do the job I needed!

I requested a quote on a re-upholstery of my 2004 Corvette seats. Seats were cracked badly and…read moreeven ripped. I also requested extra padding on the drivers side. And lastly, clean the seat belts. Ryan quoted the the job and we set a date. Ryan was waiting for the car when I arrived and showed me the materials for the seats. 6 hours later, Ryan let me know the car was ready. Amazing workmanship! I feel like I am floating on a cloud now with the extra padding. The seat belts (beige) look brand new. The car has the "new car smell" and looks brand new right off the Line. Pricing for the job was extremely fair and workmanship first rate. Great experience! I have already referred Ryan to a colleague.

I've used Big O Tire a few times in the past and working with them has always been simple and…read moreeasy. It's been a few years since I've gotten tires from them and it's mainly because I don't go through tires that fast as I don't commute to Berkeley anymore. Recently Chad had come into my work and I had made a comment that I needed to contact their business to get a price quote for 4 new tires for my SUV and specifically for Michelin tires. He asked the make and model of my vehicle and within minutes of him returning back to Big O Tires I received a phone call from him with the cost for 4 new tires which included mounting, disposal of the old tires and alignment if needed. Of course, living in Petaluma an alignment was a given. He also mentioned that the tires weren't in their store but was only a day or 2 away. Two weeks later I called up to have Chad order the tires and schedule an appointment for Saturday 09/04/21 and mentioned I would drop off the vehicle the day before. A few days later I received a call that the tires were in so I decided to drop my car off on Friday the 3rd during my lunch time. Chad was out for lunch and Randy checked in the car and said he didn't see why they couldn't get the car done by the time they closed at 5:00pm but would have Chad call when he returns. He did call and confirmed that it would be done before 5:00pm. I arrived just before 5:00pm and my car was completely done and all I had to do was go in, go over the pricing, how bad the car was out of alignment (big thanks to the City of Petaluma for the alignment issues) and pay. All employees were wearing masks as well as customers entering the business establishment. Thank you Chad & Big O Tires for getting me in and out quickly and painlessly!

***OOOOOOO***Unfortunately, JOSH, JOSH= Horrific experience…read more Are you desperate? This is your manager? *Confrontational *Insulting comments *Most seriously, entering and attempting to move my car without permission. (This clown) - You guys are so close to catching a law suit. *This conduct is unacceptable. Lucky for me my high end dazzled him and he could not move it. *WHY IS THIS MAN EMPLOYED HERE??? Does the owner not care, or does JOSH reflect the owners character...I am perplexed. THE ONE STAR IS FOR - Benny & the other workers is outstanding--professional, efficient, and consistently respectful--and truly represents how a well-run business should operate.

If you're in the market for auto glass services, Sean at Butler Auto Glass should be your first and…read moreonly call. Sean was prompt, friendly, and incredibly professional. His mobile service is a total one-stop shop, making it incredibly convenient for me to get the chip in my windshield filled. I can definitely see now why he has a five-star rating. Always support the locals! I will absolutely be referring him to family and friends. Thanks again, Sean!

I received Prompt and excellent service. My chip was fixed quickly and he worked around my…read moreschedule. Appreciated the flexibility Highly recommend.

Alexis did a great job in detailing our Honda Odyssey, which needed a lot of TLC. Best attention to…read moredetails. A good value for the price.

Very satisfied with the detail work. The car was better than new inside and out. They carefully…read morescrubbed the white leather interior restoring it to bright white. The windows were spotless, the interior carpet vacuumed, and the exterior paint polished to a high gloss. I had the work completed in my driveway and the 2 person crew worked diligently and quietly until the job was complete. They were easy to communicate with by text and arrived when they said they would. I will definitely use them again.

Jason and Bernard are very knowledgeable car guys and have years of experience. I had them install…read morenew brake pads and brake fluid and they got it all done in a couple of hours. I would definitely recommend them.

My tire pressure light came on and they were the closest auto shop to my location. It was five…read moreminutes before closing, and yet the guys still checked my tires. Sure enough, I had to get my tire patched (damn rogue nail!), which they agreed to do even though it's already past their business hours. The service was quick and reasonably-priced -- these guys are great!