The best overall, no need too look for anybody else. You can…read morealways trust this company no matter who comes out. Honest price and quality servce

Harris came out and were thorough and explained the options. The system was installed promptly and…read moreis working well.

Following up on a review from years ago. This company is the real deal and has consistently…read moreprovided great service to us for over 6 years in two homes. Most recently they helped repair a mystery issue we were having with our furnace fan not turning on. They recommended only one part that needed to be replaced and that fixed it! We have an old furnace and AC but they have only ever suggested the repairs that are really needed. They take the time to diagnose, know their stuff and have kept our older unit working wonderfully. They also just installed a mini split for us and went above and beyond. https://www.hernandezair.com/ 972-672-3261.

AC went out the day before school started, I searched all around Oak Cliff to find someone local,…read morehad two different guys in my house from bigger area companies, both anxious to replace my whole AC unit and neither of them offered at least window units while I got things figured out so our family of six ended up sleeping on the floor of the living room under a fan at 93 degrees inside the house. Kids got to start school on 2-3 hours of sleep. I met Marcelino the next day and he was the only one who offered to try and fix the current unit. It was pretty clear he was just trying to help us find solutions instead of selling us a new AC unit. We ended up replacing it anyways instead of repairing it but it wasn't because we were pushed into it by big label A holes who clearly didn't care that an entire family roasted without air in peak summer. I'm never calling another AC company again, these are my people.

We have been a customer of Michael's for decades. They are honest, competent, and kind. they…read moretotally went out of their way the other day though. My elderly parents' AC went out on a Friday. my father was in the hospital, but about to come home. I didn't want bring him home to a hot house, but did not think I had a choice as it was after 5p on a Friday. I called Michael's anyway, to get on his "first thing Monday" list, but he came out right then and had everything fixed in 1/2 an hour. Yes, you read that right. Joe came out after hours on a Friday night and took compassion on my ailing elderly folks. I cannot recommend Michael's Comfort Conditioning enough!

We have several homes to to maintain and have been so pleased with the work from this company. The…read morework is excellent and the price is very fair. They have gone over and above on more than one occasion for us and I would highly recommend them.

I've been using Larry since he got out of HVAC school in the 70's, he's NEVER off the clock and is…read moreas honest as the day is long. He won't sell you anything you don't need just to make a sale. If you have the need for an AC or heater repair company you'll be making a mistake not giving him a call. Understand, the cost of materials to repair or replace these systems are not cheap. Larry provides the BEST value around. His customers are extremely loyal, I know, I've referred lots of customers to him and they continually call him back for all of their AC and heat needs.

Larry came out, found the problem, and took the time to explain what maintainance was needed.read more

Frank and Jose were extraordinary. Their work to get this difficult job done was A-level. Every…read moredetail in making the service closet ready for the new air handler was attended to with professionalism and a smile. It is comforting knowing that the problem is fixed. Thank you.

This company is pure bait and switch. They charge a $99 diagnostic fee. Then they send Ray Romero…read more(his actual name) to my house. He spends 5 minutes "diagnosing" the problem, then tells me I need to hire a plumber. Then he spends 5 minutes blowing some air down a pipe, only to tell me the sink he blew water into is clogged (it wasn't before he showed up). And then he said the plumber I call can fix the clog. Then he charged me $315. He was at my house for 30 minutes. My A/C was still leaking when he left. He never bothered to ask if I was ok with the $219 charge for blowing air down a pipe. Seems like he "diagnosed" the issue when he told me I needed a plumber. Thankfully Ring doorbell caught all of it.

We've had a great experience with our membership program with Serveway! Any time our ac and/or…read moreheater starts acting a bit funny, it's awesome to know that we can get them to our house usually within the same day. Anyone who lives in Texas knows how serious it is to have proper maintenance in the HVAC world with our insane weather. Thankful to have a company we can trust come out and be super professional. Highly recommend!

Called Serveway for appointment to check on my AC not cooling. Me working nights, I was surprised…read morethey were able meet my needs and do an 8am appointment the next day. Kelon Washington was the technician that arrived to the diagnose my AC issues. I cannot say enough good things about Kelon. The amount of time and diagnostics he performed went way above and beyond any other HVAC tech that had checked out my system before. First impressions are Important. My First Impression is 5 Stars!!!!

We've been Burnside customers for years. Started with our original builder units, progressed…read morethrough the installation of new units (maybe 7 years ago I think), and still to this day. Throughout this time I've never felt pressured or like I was being taken advantage of, and the service technicians have always been friendly and thorough.

The only reason I'm giving Burnside a 1-star review is because the front office staff has always…read morebeen wonderful to work with. Unfortunately, my experience with Burnside Gold Maintenance has been extremely disappointing. During a maintenance visit, the HVAC technician (who I later heard was no longer with the company) appeared to leave my system in worse condition than before. After that, Burnside repeatedly presented me with costly repair recommendations. When I moved into my first home, I scheduled a routine inspection. I was told my existing AC and furnace were old and could fail at any moment, and I was convinced to replace the entire system. Since purchasing a brand-new AC from Burnside, the fan has failed twice, even though my previous unit never had that issue. The first time the fan failed, despite the unit still being under warranty, I was charged approximately $900, which I was told was primarily for labor. When the fan failed again less than a year later, they attempted to charge me similarly. I questioned why a brand-new fan would fail twice in such a short period, especially after investing in a completely new system. What made matters worse was their refusal to stand behind their work. I had renewed my Gold Membership only two days before the second failure occurred, yet they still would not provide any accommodation or assistance. I sent emails, made phone calls, and was repeatedly told someone would contact me, but those calls never came. Concerned about the situation, I posted my experience on Nextdoor and shared the email correspondence. In response, several HVAC professionals and companies reached out and expressed concern over the repair costs I had been quoted. I also obtained opinions from other HVAC companies, and each was shocked by Burnside's pricing. In the end, other companies repaired the issue for around $100, a fraction of what Burnside wanted to charge. Considering that their maintenance visits are roughly $40 each, it's hard for me to justify paying nearly $200 per year for a Gold Membership when I received so little value and support. My advice: RUN. Do your homework before signing up for Burnside's maintenance plans or repair services. There are many reputable HVAC companies that provide better value, better communication, and better customer service. And before Burnside responds with, "We truly appreciate the opportunity to address your concerns," please understand that you already had that opportunity. I called multiple times, sent emails, and repeatedly tried to resolve these issues directly. I was promised return calls that never came and responses that never materialized. Even the front desk staff, who have always been courteous and professional, seemed surprised that management never followed up with me despite my repeated attempts to get answers. The reality is that when I questioned repair charges that seemed excessive for a relatively new system and components still under warranty, I was met with little support and a lack of accountability. After obtaining opinions from multiple other HVAC companies, the pricing I was quoted by Burnside raised serious concerns, and other companies resolved the same issue for a fraction of the cost. I gave Burnside multiple opportunities to make this right. Instead, I felt ignored, overcharged, and pressured into repairs that did not solve the problem. Thankfully, I didn't fall for the same sales pitch twice. Based on my experience, I cannot recommend Burnside Gold Membership or their repair services. Proceed with caution and explore other options before committing your hard-earned money.

The team at DFW HVAC service truly stands out with their professionalism and dedication to customer…read moresatisfaction. Plus, their pricing is surprisingly reasonable, making them a fantastic choice for all your HVAC needs!

I woke up to a clogged A/C drain pipe that caused a condensation leak into my bathroom due to was…read moregoing down the ducting. It being summer in Texas, all HVAC companies are very busy. Ronnie could not make it out today, but he helped walk me through how to get my pipe unclogged enough to be able to actually run my A/C instead of dying in this heat until they can come out. They are running a business, but they care enough to help how they can even if they can't make it out. That's not something you see much of these days. I will fully trust them with any and all HVAC needs in my future.