***Updated Review*** Went in late due to severe traffic and…read morestaff were super friendly and flexible. Amazing experience with the team. Offered me a beverage on arrival. Mika was my technician today and was amazing. Receptionist was wonderful too In helping me choose a color. Highly recommend returning and paying a visit for those looking for somewhere local for your nails to get done. To the manager, thank you for giving me a superb experience.***** Again, still my go to nail salon primarily because of the promotions they have. I enjoy going in the morning because it's quieter and it's nice to have your nails done right before work. I'm actually planning on walking in today or tomorrow for a gel removal on hands and mint pedicure. I'd say the mint pedicure is probably best for its price and going during happy hour it's also discounted. The salon is professional. I'm not a fan of all the employees as sometimes I noticed that they don't standardize the services. Some with give you a slight leg massage, some just completely skip over it.

I am writing to express my disappointment with my recent visit. My mother and I came in for a…read morepedicure, a gel manicure, and a full set. While the salon was busy, the biggest issue was not the wait but the lack of customer service. Throughout both of our appointments, the nail technicians repeatedly dismissed our requests and made decisions for us instead of listening to what we wanted. I was originally interested in a cat-eye design and was willing to be flexible with the color, but the technician immediately shut down the idea and decided on a completely different design without giving me the opportunity to choose another option. Similarly, my mother requested specific details for her nail design, but her technician repeatedly told her "no" and substituted her own ideas instead. We understand that salons can get busy, but being rushed is not an excuse to ignore customers' preferences. It felt as though the technicians were more focused on getting through appointments quickly than providing quality service. As paying customers, we should not have to argue to have our requests heard. What made this experience so disappointing is that we have enjoyed coming to your salon in the past. Unfortunately, the poor customer service, lack of communication, and disregard for our preferences have left us with little desire to return. I hope this feedback is taken seriously, as listening to customers is one of the most important parts of providing a positive salon experience.

Overall: not a terrible experience, but I am not sure if I would return. The staff is friendly, and…read moreI made an appointment online and got seated right away. That's always a plus! But, the value overall is not there. When I walked in, the first woman who approached me told me she would be doing my toes and hands for both of my services. I barely got seated in the spa chair and a walk-in called and the nail tech then told me that she was going to pass me off to somebody else while she handled the walk-in. To be honest, you shouldn't tell me you're prioritizing another client over me, especially when that client isn't even present. The lady that she passed me off to do my toes was very friendly, and the pedicure itself wasn't bad but the paint job wasn't great. I honestly couldn't tell until I got home just how untidy my toe paint was. Even when we started the appointment, she slightly burned my skin while removing my old gel polish from my toes. Therefore, my toe stung through my entire appointment. When it was time to finish my manicure/gel ex set on my hands, I had to repeat myself three times to tell them I wanted French tip. And when you tell nail technicians that you want a short nail, somehow that is really hard to comprehend. I also blame this on the fact that this is now the third nail technician I'm dealing with so it just felt like everything got lost in translation and I really feel like three people totaled my nails and there's no cohesiveness to the final look. My nails aren't terrible and they will do and I'm not a picky person at all. But I am hesitant to come back. I think that there is great potential here and I still think it's a good salon, but maybe just not the one for me.

Came in on a Saturday, made an appointment online, but they weren't too busy so I don't think it's…read morenecessary! The staff were super kind and attentive. The salon is spotless. They have a huge variety of polishes. I really enjoyed my gel manicure. They will fix your nails up to two weeks after service if something goes wrong. They offer tea, water, wine, and champagne. I will definitely be back to try out a pedicure. This location is a great additional to the Ballston/Virginia square area.

Thank you for your service. I love this place if you looking for a private good atmosphere and…read moregood vibe here it is

Really great experience. Comfortable massage, nice music, TV with NetFlix, and charming…read morepersonality, no to mention the excellent pedicure and leg rub. It also was super easy to make an appointment online. And parking i near the salon on a Saturday morning was no proven. Definitely recommend.

IN LOVE WITH THIS SET. Kate did such a good job recreating the pinterest inspo. Super reasonable…read moreprices too! I've been going to her for over a year and my nails have never been stronger.

I AM NO LONGER GATEKEEPING MY FAVORITE NAIL ARTIST. My friends (yes, FRIENDS - plural) and I have…read morebeen going to Kate for at least like 2 years now religiously every month. We have also gotten our other friends to come to Kate and they also love her. Kate is an independent nail artist and is absolutely amazing at what she does. She pays attention to detail, will take time to prepare your nails properly (including proper gel removal that won't damage your nails), and is super sweet and mindful all around. You will notice the difference between her service and a typical nail salon you go to. I certainly did, along with the amazing results she produces.. this and her insanely low prices compared to nail salons (I would be paying around $200 at other salons for the same complicated designs I get vs less than $100) are what got me and many others hooked. SHE ONLY DOES GEL (no extensions) BUT LISTEN UP FOLKS.. the gel she uses is so STRONG. I used to think only SNS could keep my nails long and strong but NO. I keep my naturally long nails now with her gel and they rarely break.. and I have WEAK thin nails. So if you want long nails but currently have short nails, just go and get a cute manicure from Kate and the next time you go to her your nails will be long and you can have a naturally long nailed manicure. Once you go to KATE you can NEVER go back.

Keen is my new go to nail place since moving to Clarendon in 2024. I get the simple mani-pedi and…read moreeach time I have had positive experiences. The staff and technicians are super friendly & the inside set up is very fresh & clean. I get my nails done by Daria & Anika depending on who is available with my schedule. Both very thorough, detailed and kind. They also have the cutest bowl of pink starbursts at the front desk. Highly recommend checking them out!

I genuinely wanted to love this place. The non-toxic, waterless service environment is a…read moredifferentiator that's hard to find elsewhere. But after three visits with recurring quality issues and frustrating customer service, I can't recommend it. Each visit left me with nail problems requiring fixes. When I reached out, responses took two days at a time, and I was ultimately asked to pay for a correction that was clearly a workmanship issue on their end (after paying $110 for my builder gel manicure service). Pricing has also become a sticking point. Keen is now among the most expensive in the area, and the structure feels unnecessarily layered: builder gel is a separate charge with no color included, gel color selection costs extra on top, and removal is billed even when you're booking a new service in the same visit. These aren't premium add-ons -- they're things most high end salons simply include. High technician turnover makes it hard to build consistency with anyone, too. The concept is appealing, but the execution isn't matching it. Hoping they recalibrate.

Even though this is the closet nail salon to our apartment, my wife and daughter would both travel…read morea distance for the service they receive here. Never had a problem getting service quickly, even without an appointment. All the nail technicians seem skilled, and the manicures last longer than expected. The family will keep going here regularly.

Horrible experience today. Several attempts to stop the bleeding on four fingers was nothing less…read morethan disappointing. I will not be going back and that's for sure!

I had a really nice experience at Paint Nail Bar! I loved the pedicure and the overall aesthetics…read moreof the salon--very clean, stylish, and relaxing. One of the things that stood out to me was that it's a non-chemical environment, so there were no harsh smells, and everything was done manually without any drills, which I appreciated. The pedicure itself was great, but the only downside for me was the seating. The chairs weren't very comfortable, and I missed having the massage features and jets that I'm used to in traditional spa pedicure chairs. Pricing was also a bit on the higher side. That said, the quality of the service was definitely there, and I can see why people enjoy it. If you're looking for a non-toxic, clean beauty experience, this is a great spot.

Such friendly staff, excellent service. My nail technician had a great personality and did an…read moreamazing job. I also like to look at all the accessories avail for sale around the salon.

My last appointment was 12/20, @ I wanted to share the quality of their work. I've been coming here…read morefor over 5 years and seeing Nuna for the last 1.5, she's amazing. I 100% recommend this salon for all nail services. The work is high quality, the team is genuine and friendly, the space is clean, and the results are always incredible. Such a gem in Arlington, VA.

Saw this place had good reviews so I went for a simple pedicure. Made an appointment and when I got…read morethere everyone was busy so waited 10/15 minutes and then the woman doing my pedicure cut me twice on two different toes. One wouldn't stop bleeding and she kept pouring alcohol on it (maybe 5 times). $55 to leave with two bloody toes