Even though I was staying at the hotel for a week, I only had breakfast here once. I mean they do have food and drink items that are not breakfast items as well but I was so busy during the days I was there. I wanted to take advantage as well because my job was reimbursing for meals so I went to indulge. I have been staying away from meat for the past year so I was disappointed that they did not have any meatless options for the breakfast sandwiches. I decided on the croissant sandwich, which had bacon, egg, and cheese. I also ordered a large iced coffee. Holy crap-for those 2 items-it was $17!!! We went back to our room to eat and the food was still warm enough. It was good but not like $12 amazing or worth it. The coffee was good. I had to ask for almond milk to be added afterwards because that was not an option at the self serve area. They had Stevia though so I was excited about that. The staff were pleasant. This place is also open late, like 10pm or 11pm! I checked out the deli sandwiches but they looked skimpy and again not worth $15+ so I didn't bother considering here the other days for food. read more

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Considering this is the only spot to grab coffee if you're staying in the Hilton, I think it could use some work. Don't get me wrong, the staff are great and work efficiently to get the hoards of conference goers and hotel patrons through the long lines but this place could use an upgrade. It looks like it hasn't been upgraded since the early 2000s and the breakfast options leave much to be desired. I wish there were some healthier options besides oatmeal, maybe something more protein heavy. Coffee was decent. read more

38$ for a sprite , water , Gatorade and monster better off going to a gas station. Also forced tip screen

Blink and you could miss this place in the Hilton. It's just to the left of the main entrance off Michigan Avenue by the main lobby. Herb N Kitchen is a combination of a cafe and a grab and go kind of thing. Coffee, pastries, and sandwiches are the main things to get. There's a few interesting ones, including vegan friendly among options. A busy place in the morning of course. It's quieter when it gets later. There's Starbucks coffee, which is mainly why people come it seems. Also some food. There's stuff for breakfast and lunch. Has a lot of breakfast pastries in a case. It's about $6 for a muffin. These are pretty big though. Last time it had the Vegan Cranberry Pumpkin Seed Muffin. They also have a few sandwiches including paninis. Good place in a nice hotel. It's just by the main lobby. There's a better than expected selection as far as pastries, sandwiches, and whatever. read more

Herb N' Kitchen - The Vegan Cranberry Pumpkin Seed Muffin - Pizza Near Me - Chicago, Illinois

The deserts here are so bad. The caramel apple is made with a red apple so it's mealy and soggy inside. When I told the staff they looked blank and said that "that's how they get it from the pastry bakery and they can't tell them what to do" got a cheesecake that tasted so bad I took one bite and threw the rest! Really old place and then most things taste bad . And apparently they don't even want to improve read more

Date of visit: July 24, 2023 The options for breakfast when you have a food and beverage credit with the Hilton here are very slim. It's either the highway robbery breakfast buffet or the slim pickings at Herb N' Kitchen. We opted for the latter since we were planning on doing a bigger lunch later and could have some snacks and coffee here with our credit. I used the Hilton app from our room to order a coffee and two pastries, but when it was time to charge the room, I received an error message. I took a shower and tried again, this time the order was successful, providing me with an order number on screen and in an email. I went downstairs, collected the food, and returned to the room. My coffee was great, just as I would have ordered at Starbucks. The pastries were decent but not as good as those at SB. But the biggest issue is that I was charged for that first order that was not successful and without an email or confirmation in the app, I didn't know about it until hours later when I received the check out receipt. You would think staff would wonder why the exact same order was placed from the same room in a span of 10 minutes, but maybe I'm trying to apply logic to something that's not logical. Several emails and a complaint filed with Hilton later I finally received the $18.80 back but that's time of my life that I won't ever get back. If you need to order here, skip the technology and go straight to the counter! read more

Located inside The Hilton, Herb N' Kitchen offers a nice variety of items throughout the day. The Starbucks located inside is a plus in the mornings for sure, but the variety of food offerings make it a great place to stop in and grab something either packaged or fresh from the cases or counter. The fresh oatmeal in the morning was very good, as was the large slices of deep dish pizza offered in the evening. There is even a case offering alcohol, a gelato case and a microwave which hotel residents can use to heat up leftovers. One morning I came in looking for 4 bananas, but they hadn't put them out yet. The staff member was kind enough to retrieve them from the back for me, and only charged me for 3. This is a nice addition to the hotel, and though you will not find an extensive menu here, there are enough options when you're on the go. read more

Herb N' Kitchen is located inside the Hilton Chicago Hotel and is on the main lobby level. I visited here several times during my stay at the Hilton Chicago. They serve Starbucks coffee and espresso drinks (but not Cold Brew), sandwiches, salads, Paninis, hot pizza, chips, snacks, beer, wine, and more. I visited here for a Grande iced coffee two times, plus cold bottled water, and a slice of their meat pizza - which is thick crust pizza - really damn tasty! There is lots of seating here. I sat in one late afternoon and worked on my MacBook Pro while sucking down an iced coffee. The lines can be long - but the staff did a good job of ripping through the line! #HerbNKitchen read more

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Was weary when I saw the bad ratings, but since it's the main coffee spot in the hotel figured I'd give them a try. Guess they upped their game as my experience was terrific... They serve Starbucks coffee, and the prices were consistent with what you'd expect at a large big city hotel. Got a venti coffee & oat meal for $8, which is only slightly more costly than going to an actual Starbucks. The coffee bar was clean & I love all of the fresh healthy food options that were available. They also have fresh pastries if that's your thing too. read more

$4.25 plus 50 cent tax for a cup of coffee! This is simply too much to ask a customer to pay.

Worst pizza! Not worth the money. And they didn't worm it up as I didn't pay tip on the carry out order!! read more

On the main floor of the Hilton is Herb N Kitchen. Here you can get a decent selection of drinks, snacks, and prepared food items. However, be warned, the cost is outrageous! Sabra hummus with pretzels $5 Red Bull $5 Small bag of Cheetos - $3 20oz Smart Water - $5 What did I learn today? Can take an Uber to Whole Foods and back for less than these items cost. Bet it better to stock up there. read more

Spent five days here for a conference, and had almost every meal from this spot, sadly. They have options for breakfast/lunch/dinner. You can find deep dish pizza, breakfast sandwiches/burritos, soup, pre-made salads, and Starbucks coffee. The pre-made salads were actually pretty good; veggie burrito was on the salty side; and of course everything is your standard hotel-food quality and way more expensive than it should be. I didn't get any pictures, but the set up is nice, there's candy you can buy by the bulk, a limited Starbucks menu, and a gelato set up (I did not care for the gelato - it was waaaaaayyyy too sweet). I hope you never have to eat here as many times as I did. read more

I'm allergic to dairy and so when I got my coffee I needed soy milk for it. While regular milk, cream and 2% is free you have to pay for soy milk. F them. DO NOT COME HERE. read more

Could not rate this any lower, the worst coffee in the US. Over priced burnt been, and I believe off milk

Worst place ever. 7 bucks for cup of chicken soup ( mainly broth) Everything is way over priced, even by Chicago standards. Waiting in line and cashier calls next in line to her register so we go over as well and she tells us to go back in line. Then she calls next in line over (which was us) and she tells my son he wasn't next and sends him back. Most horrible experience I have ever had at this hotel. Hotel was nice and staff were friendly, but herb n kitchen has to go read more

The masterminds behind this cafe seemingly assume their customers are either desperate or dumb. The prices are outrageous and the product quality is low, even by hotel cafe standards. Your choices here are basically $4 for a single serve Chobani yogurt cup, which is like 1,000% mark up; or $6 for a breakfast sandwich, which seems like a fair deal until you actually try eating it. They have a variety of fruits and breakfast bars, but I'd basically have to cash out my 401k* to buy a complete meal here. In the upside, the employees were friendly. That's about the most positive thing I can say about this joint. With the wealth of much better places to grab a quick snack, just outside the hotel, you'd be insane to go here. I'd actually go to one of the thousands of McDonald's nearby before eating breakfast here. *okay, it's not that bad, but seriously, $4 dollars for a yogurt cup!? WTF. read more

This is located inside the Hilton hotel and has some seating area if you'd want to grab a coffee and a quick bite - though I don't recommend it. The place seems overpriced even considering this is inside Hilton hotel. I ordered a double cappuccino in a small cup and it still tasted like just warm milk. I had to throw it away since it had almost no coffee flavor. Also had cheese "panini" which is of course just grilled cheese hoping to get something filling relatively fast. The cheese inside the sandwich wasn't melted and was actually cold. I was hungry so I somehow gobbled the panini with the warm milk and paid a lot of money for it. I'd recommend skipping the place and picking up coffee somewhere else. read more

Stayed in the HIlton for a conference. One of the few lobby options for a quick bite before getting into conference events, $9 bagel/coffee, $13 slice of pizza/drink. Proudly serves starbucks, but wasn't a great cup of coffee and the lines got LONG like 15-20 min wait for a coffee in the morning. If you don't have time to get out, this is your only option. read more

Have had breakfast here several times when staying at the hotel. The food is quite good, the service nice, but the prices are astronomical. I would have given them 4 stars for the food alone - particularly like the ingredient options at the manned omelette station, which is slightly expanded versus similar bars at other hotels. Nice baked goods as well. How expensive is it? The price for the breakfast buffet for 4 people including tip cost us more than we paid for the room. I know hotels tend to have captive audiences for breakfast which is why they charge as much as they do - but this is a little excessive vs what you get. If you are staying at this hotel, try breakfast at Yolk or Wildberry instead. Better food at better prices. read more

Ordered a breakfast bagel sandwich and it was by and far the worst bacon egg and cheese bagel I've ever had. Bagel was stale, the sandwich had no flavor, and it took 20 mins to get it. Won't bother again even though i stay in this hotel regularly. read more

Beware if they get your drink wrong. They got every aspect of mine wrong. I then had to wait over 10 minutes before a manager could be found to give me a refund. When they finally arrived they didn't even look at me let alone speak to me. Not only are they expensive but they're incompetent and rude. read more

Seriously undercooked sausage on their meat pizza. I bought a pizza here while on vacation with my kids. My five-year-old ate a whole slice and then I started giving meat off the pizza to my two-year-old, he at the pizza ... as I started eating it I noticed something wasn't quite right. I grabbed some of the sausage off of my slice and broke it apart to see basically raw meat!!!! I couldn't tell if I wanted to throw up because of the thought of it or because it actually made me sick!!! I had my kids stop eating it, but it might be to late ‍ tonight the bathrooms will be no vacation!!! My kids are young and this kind of bacteria would make anyone sick.... I am doubly disappointed because I called down to speak to someone in the kitchen to see if this was normal and was on hold for 30 mins (thank goodness for speaker phone) nobody ever answered my questions and when I was supposed to be transferred to a manager I only got a voicemail very disappointing for such a "nice" hotel.... read more

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The best thing here is the Starbucks coffee. The breakfast food is good if you're in the hotel already and need something quick.

Staying at the Hilton--a fine hotel--for a conference. Went to Herb 'n Kitchen for breakfast. Good news: open early (5:30?), coffee was fine. Bad news: bagel sandwich. It was like something you would get on an airplane; something that had sat around for a long time. Bagel was plain, stale, and tasteless. Tons of cheese that had little flavor other than fat + salt. Fried egg was completely overwhelmed by the other ingredients. Go to Peet's for breakfast if you stay at the Hilton. It is only a block away. read more