Not the best service they are unprofessional I took my mother to do her pedicure they laugh about her nails . Pointed at her feet's and laugh. They make my my mom feel uncomfortable and feeling shamed. Ngan Le is the worst she wanted to leave and did a mess on my mom hands she SCREAMED at my mother because she told the mess she was doing She was cleanings the extras of the polish on my moms hands I WOULD NEVER NEVER GO BACK HERE read more

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horrible nails and they are rude the service is awful I asked for a mani snd it looks horrible it is kind creepy vibe and rude the floors are nasty i I could give zero stars I would read more

It started off a little funky. Was greeted by a man and explained I wanted a pedicure. He had me sign in and while I was doing that a woman came up to me and told me to wash my hands and pick a color. I found that odd so I asked repeated I wanted a pedicure. She looked super annoyed but told me to go get in a chair. The guy who did my toes was amazing. He offered me a sheet explaining the different "levels" of pedicures they offered and I chose "P1". It was $39. For that price I was supposed to get a standard pedicure with aroma oils. A custom exfoliating scrub on my feet and legs. A hot rock massage and a hot towel wrap. Great price! He was very thorough and I was pleased with my results. Very relaxing. I wish I had been asked what components I wanted in my exfoliating scrub. I think that would have been a fun touch. They have numerous options on the wall, but it was a nice scrub that he mixed that smelled amazing so it was ok overall that he picked. Here's where it gets funky again. When I went to pay it was magically $53. I asked why and got an explanation I didn't quite understand. Not wanting to argue I just paid and tipped. I assume it was due to wanting gel polish. Overall, not a bad experience. I'll likely give them a try again. read more

Heritage Nail & Spa - Nail Salons Near Me - Albuquerque, New Mexico

When I get a pedi I always get Gel, so I don't have to worry about the dry time or messing them up. May 14, 2024 I went to get my Gel Pedi, then after went to the gym. Once I got home, I notice the Gel was coming off and it was still wet. So no worries, no bid deal. So on May 15, 2024 I went back to get it fix, then head to the gym. Once again got home and my Gel was still wet and coming off. So at this point I am annoyed, don't go to Heritage to spend the extra $15 for Gel, because it will just come off. The pictures shows the gel coming off and how uneven the polish is. read more

Heritage Nail & Spa - Nail Salons Near Me - Albuquerque, New Mexico

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The guys aren't the friendliest but the girls are sweet and do a great job. Been getting my pedicures and eyebrows done here for years.

I heard this place was good and available for walk-in. I walked right in, the started the most affordable pedi I've had since the 90's. They started taking off my gel while still in the pedi chair which I appreciate because I was on break. They did exactly what I asked, were pleasant and never pushy. They also didn't charge for gel removal. read more

Heritage Nail & Spa - Gel nails $24 and basic pedi $20 - Nail Salons Near Me - Albuquerque, New Mexico

Been coming here off and on since it opened. Never been SUPER impressed. No one here can do anything besides a simple (and I mean simple) acrylic overlay and gel polish. Don't come in here expecting to show a picture and walk away happy. Always inconsistent work, long wait times for pedicures even with appointment (one time I was waiting for over 45 minutes in the chair and left) One time I called to make an appointment, girl on the phone said they were free now. So I drove over from across town, as I pulled in I get a random call and the girl tells me "um are you coming? Someone came in and now it will be a wait" excuse me? That's why I called to make an appointment.. Everyone here is oddly skilled.. like picking a video game character. Nina.. I believe with short hair and glasses is the WORST. Never have I had a coffin set that I didn't have to refile because it was crooked or looked like an almond. She cuts you w the file, insults your nail choices, and she's always in a hurry..if getting a pedi as well, she'll have you put your feet in her lap and file your gel in front of everyone else getting manicures.. one of the men that does nails doesn't do them properly.. anytime I get a gem or decal it comes off by the next day, is crooked, and off center. Used to tolerate this place because of the location, however I was told today for the first time, that they're all of the sudden charging extra $10 for length..which is normal... for GOOD salons. I'm not paying $80 again for a bullshit set when there are too many salons/individual artists that will give me a bomb shape, gems, and SO much more for the same price. UPDATE 12/8 Returned to give the place another chance at an acrylic set, originally was going for pedi and to soak these gold nails off, and get a gel manicure. However, Nina (same tech as before) convinced me to get a rebase and stated nails were still in good shape. I found it a bit odd that she looked close at my previous gold set she did and asked if I got my nails done there... as if 1. There was something wrong with them. Or 2. She read the review and was being shady. The new nails themselves were not awful. The moon crescent isn't as pronounced as I would like it to be, and although the tips are well shaped, the top part is still a bit lopsided. On top of this, you can obviously see the pieces of lifted acrylics that were broken off on the previous set on the left hand. I'll be returning for pedicures and I'll maybe try some basic manicures (bc of location near my home), however after another attempt I don't think I'll be returning for a full acrylic set. Too many small businesses with amazing techs that do solid, beautiful work for a fair price. read more

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Love my pedicure and nail color! I was house/dog-sitting in the area and was in desperate need of a pedi. So desperate, that I came back a second day (the first day was on a Monday and it was packed - good for them! I had to leave but knew I'd have more time the next day). Hai was my nail tech and he was chill and friendly, and I was also thankful that he (and the establishment in general) was fine with me having a dog on my lap. I like how they line the nail bath tub with a plastic cover. Seems more hygienic this way. Hai did a good job with taking care of my feet and toes, and I was thankful for the long foot massage. It was a clean environment, the massage chairs were decent, and the nail polish selection was so fun. I'm looking forward to upgrade to a Deluxe Pedi (herbal exfoliating scrub and massage with essential oil, hot stone, and lotion) next time! read more

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Husband & I enjoyed ourself very much with our Pedi & Mani Walk in , So we were lucky to be seen straight away A place must VISIT! Will definitely be back and A+ for the cute , Pink chair for the little ones read more

Heritage Nail & Spa - Nail Salons Near Me - Albuquerque, New Mexico

Had a appointment, came and was told the man I place my appointment with does not work today and if I could come tomorrow when they don't close for another three hours. Very rude and unprofessional. read more

Heritage Nail & Spa - Nail Salons Near Me - Albuquerque, New Mexico

I came in an hour before closing and they treated me like I came in 5min before. Literally was throwing my feet around and barley duncked my feet in the water and did my $40 pedi in less then 10min. I even said no on the manicure just because I saw how they were treating me and didn't want to aggravate them for simply just existing. Just requested a nail color change, and the girl was such in a rush she drilled my nail so thin it was raw even nail polish didn't cover it (in picture) She said it was because my nail are sensitive but never had a problem before and she did the same thing to the other hand. I love loved this place so much because it's very clean and have nice pedi add on.. but treating a long time customer like really hurt my feelings because It was that bad! and I'm sorry to say I will not be going back.. read more

Heritage Nail & Spa - Drilled my nail so thin it didn't cover the rawness. There was other super thin nails too but this one was the worst - Nail Salons Near Me - Albuquerque, New Mexico

Don't ever get your eyebrows waxed here! Removed half the start of my eyebrow making them super uneven. Didn't remove all the hair that was supposed to be cleaned off had to do it myself at home. Never coming back. read more

i went in an no one was there. I was asked to come back in 2 hours. This place needs to work in customers service. I don't think they will last long!!! what a pathetic joke!!! read more

I walked in more than an hour before they closed to soak off my acrylic nails. They said they didn't have time to do it and told me to go. he was incredibly rude and unfriendly. read more

This place is AWESOME. Very professional and top notch. Owner is extremely friendly. Beautiful music and very clean

horrible service. I waited ONE HOUR to get attended when i had an "appointment". Ladys are rude and will yell at you and pull your hands extremely hard for what. They dont use gloves which is EXTREMELY unhygienic especially if theyre using their natural nail to move your cuticle over. I called to get a quote on a set and i got there and confirmed if it was just that price with EVERYTHING i was doing and they continued to say yes but once it came to checkout they wanted to charge me more amd continued to pull prices out of their ass trying to rip me off when i called AND went in to confirm TWICE of what i was being charged for the services i wanted. So i decided to ask why it came to that price and the lady was yelling at me when i was being as calm and gentle with her and she kept cutting me off and called me stupid. Honestly wouldve been fine if i didnt get called stupid tbh but its sad that it got to that point when i was being nowhere near disrespectful to the lady. read more

Heritage Nail & Spa - Proof of no gloves being used. - Nail Salons Near Me - Albuquerque, New Mexico

First time here but will definitely be coming back! No appointment needed, there was a small wait (super manageable). My nail techs name was William such a nice man. Place was clean and they were fast! Price was great too! read more

Heritage Nail & Spa - Full acrylic set, oval shaped nude color. - Nail Salons Near Me - Albuquerque, New Mexico

Excellent service and terrific staff . They followed all the guidelines for the COVID-19. read more

Heritage Nail & Spa - Great customer service. The nail technician was professional and took great care of giving me a great service. Thank you. - Nail Salons Near Me - Albuquerque, New Mexico

Nice people and very efficient. The result... well you be the judge. This is my 3rd and last visit with similar results. read more

Heritage Nail & Spa - Nail Salons Near Me - Albuquerque, New Mexico

Just moved to this area and wanted desperately to find a place close to home. I am so happy with the results and the prices. Nina suggested acrylic ombré and I loved it. read more

Heritage Nail & Spa - Love love love my new nail set - Nail Salons Near Me - Albuquerque, New Mexico

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I was charged a price nearly 30% more than the listed menu price for a simple polish painting of my already manicured finger nails and pedicured toe nails. When I pointed this out I was told the price was because they did a manicure and pedicure -- they did not. Again, I came in with my finger and toe nails prepared to be painted not needing any other services. Then I was told the price was more since I didn't have acrylic nails. Pointing to their own price list did not make a difference. Why have price lists if you do not follow them? I just paid and left. I certainly will not return and recommend others reconsider before trying this place. Even without this dishonest exchange, I wouldn't return to Heritage as my nail polish was done in a hurry and looks sloppy. The polish is thick and on my cuticles. Pass this place up and go somewhere else. Update: For what it's worth, my polish on my toes has not budged not chipped whatsoever. It's been 3 weeks so that's a plus. Maybe thick polish wasn't such a bad thing? read more

Heritage Nails does the best mani-pedi I've ever had. Always a great experience with the staff there. William does a great job with nail tips and fills. Le and the others there always aim to please. Can't wait til they are open. read more

ive been going to this please for three years and is not the first time im not satisfied with a job and still was going tomthis please i had my nail done and pedicure was very messy and sloppy job the lady foing my pedicure was putting gel cot on top it and it had alot of bumps and inperfection and file it to make it better and made it worst and the next day started falling out the gel job then i did my nails theirs camaras so you guys if you read this know in saying the true plus did my nails with other tech and was wotking very sloppy did use the color i wanted and intold him before starting with finish had acrilic residu on my skin and left like that has alot of bubbles en my nails and was verry desapoonited and called they told me to come in a went they said to come on monday went and said o yes let me do a knew set and come on wendsday and get them fix for you i went and they said no because i did that on purpose on my nails if i wanted to get them fix i need to pay again and i paid 110 dollars 8 hours nails read more

TAKE YOUR BUSINESS ELSEWHERE!!! Even if this location is convenient to your location. The first time I went here I thought this place was AMAZING. I invited my best friend the second time and the service was great. However, three times was definitely NOT the charm. I legit do not know why these nail salons are allowed to get away with being so unprofessional and rude to paying customers. First, I was double-booked for a pedi and the other customer was given the preferred tech for her pedi. This was fine as pretty much anyone in the place should be able to do a pedi. My nail tech, Lam, was great last time so I made sure to stress that I wanted her to do my nails, regardless. I'm not sure if it was an off day for her but the experience at this place went downhill from the point I sat down at her station. I asked her if I needed a new set, she said no. She discovered within minutes I might need a new set as I had already asked her. She tried to lift my nails off with one of the new tips - she struggled and had zero technique. The pain is expected but she kept digging the new tip into the skin below my nail causing quite a bit of pain. She decided to have me soak my nails - no problem. But, she also decided to randomly take her lunch during that time - great, we all gotta' eat. By that point, I had been in the "salon" for almost two hours. She comes back and we continue with my rebase. I request the "cat eye" polish and she immediately asks if I wouldn't prefer a different palette of colors. That should have been my first clue that this was about to take a turn for the worse. Long story short, some of my nails are too thick due to Lam needing to reapply polish because she couldn't get the iron particles in the polish in the right position before the polish started to dry. The pattern is noticeably inconsistent on each nail. I've had this type of polish before (done at a different salon) and was very pleased with the uniform pattern on each nail. This was not the case this time. When she's done, Lam asks me if I like them - I take a look and tell her I am not too jazzed about them. She asks if I want her to redo it. By this point, I had been in the salon for THREE HOURS. It was inconvenient for me, the PAYING CUSTOMER, to have to commit more time in this "business". Lam knows I'm disappointed so says she will not charge me the $10 for the cat eye polish. I was already prepared to pay the full price but I agree. While I'm there trying to figure out her tip, she tells me that I don't need to tip her so I just sign my CC receipt. She then tells me next time I need to schedule with Mindy for both my pedi and nails. I tell her I just figured that was how they did their scheduling because each time I had a different person do my pedi vs. who did my nails. But I tell her I will do that next time and head on out. On the drive home, I keep looking at my nails and start noticing how some are thicker than others. I also start noticing how the shape of some have been messed up due to the multiple layers added. I am simply not happy; I call back about an hour later to ask if I can go ahead and schedule to have Lam redo my nail color. I was graced with the most rude and condescending woman on the phone - Tam. I explain the situation to Tam and immediately I get the snotty response - "you picked the color, right". She then starts talking down to me like I don't understand how nail polish works. ‍ She then states that I'll have to pay $23 to have the polish redone. She is incredibly rude, starts talking to someone in the background in Vietnamese, and hangs up the phone. I call back as I'm not sure if she meant to hang up but she answers and is immediately rude - the phone is then passed to someone else, who yells into the phone and hangs up. ‍ I simply don't understand how this place stays in business considering the reviews I've read on Yelp, Google, and Facebook. I definitely will NEVER give this place business again and I highly discourage anyone else bother with this place unless you want to be treated like you don't matter even though you are providing their income. read more

Well, I decided to try this new spot by my house and I have to say yes my appointment was late in the day I got out of work and went straight there Mindy, who did my toes did an awesome job she took her time. She was very diligent in her job, and she deserves the highest praise, although Vicky who did my nails did a rush job to the point where I didn't even want to be polished she did charge me which is fine I did pay but at the register when asking why didn't I like my nails or want them painted? nails. She did a rush job and they were horrible. I suggest if you go to this place go with anybody at this point besides Vicky. read more

Me my mom and sister walked in and got our nails done right away. They did follow covid-19 protocol, wore masks, gloves, took our temperatures, and had us wash our hands. They used clean and sanitized tools, also they have amazingly fair prices. I love the way I shaped my nails it's exactly what I wanted. They had no problem taking off my long coffin acrylics. And had all three of our nails done within an hour. read more

Heritage Nail & Spa - Pink glitter gel nails in autumn - Nail Salons Near Me - Albuquerque, New Mexico

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Very clean, my favorite place to get my nails done on this side of town. Highly recommend William read more

Heritage Nail & Spa - Heritage nails and spa - Nail Salons Near Me - Albuquerque, New Mexico

My sister and I got our nails done and we really liked this place. It was a little packed but the staff was really nice and we waited less than 10 minutes. Nice and clean space. read more

Heritage Nail & Spa - Nail Salons Near Me - Albuquerque, New Mexico

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I have been going to heritage nails for about 6 months. Their service and staff are amazing! My pedicure I have just about anyone do, and my nails I have William do, he never disappoints!! Other reviews say they don't do artwork on the nails that they are more basic but I have had William do artwork and I have seen others have artwork done as well that is beautiful! This is a great nail salon, best I have been to in awhile! read more

Heritage Nail & Spa - Nail Salons Near Me - Albuquerque, New Mexico

Love their customer service Clean, comfortable & professional staff. I'm from LA and this is the only place in Albuquerque that I'll get my nails done in. read more

It was a horrible experience. The lady was super unfriendly, and did not speak to me only to tell me what she didn't want to do. On top of that, she kept burning me with the file and blamed it on me.. she was rough!!! It brought me back to when my mom used to brush my hair like a tyrant as a kid and I couldn't do anything but sit there and take it. read more

This is the second time I've gone here and the second time I've been disappointed. I went a second time just thinking maybe I had a bad experience the first time. But no, they are sloppy and rude. I went in to remove my dip polish and get regular polish after. The lady criticized my nails the whole time and commented on how "thin" they are. (I've never been told this). Then when she polished them, she kept saying "you should just get gel polish. Not this. It chips easy". She polished my nails horribly and when I asked her to fix one nail that she knicked herself she told me "that's just how your nails are". On top of all of this, she cut my actual finger with the nail clippers and stated "ooops". My point is, there are so many amazing nail salons. Don't go here and waste your time or money. read more

This place is close to my house so I think that's why I keep going. I only go for an eyebrow wax and it is always hit or miss. Mostly miss! Sometimes I get a lady who takes her time and trims my eyebrows and tweezes any hair the wax missed and other times I get someone who does a quick wax, no tweezing or trimming and I don't look much better! I also don't like that they don't take the time to take off the sticky wax that is left over. The last time I asked for the leftover hair to be tweezed and the lady had to adjust her glasses and still couldn't see the hair lol. I ended up finishing them at home. read more

Wanted a pedicure and happened to be on the west side. I am pleasantly surprised by the service. I called and they quoted me a 15min wait but we got there earlier and they were ready for my partner and I. They have different levels of pedicures. We received the basic which was fairly inexpensive. They appeared to be cleaner than most salons. I liked that they had herbs to mix into the water for the upgraded pedicure. The staff was really nice and seemed that they enjoyed their work (a lot of time the moral seems low at salons (sadly))! They also had hundreds of different nail polishes to choose from--but I brought my own. Overall, the service wasn't luxurious, but it was well-done no frills work. Almost one week later and I am still happy with how my pedicure has stayed. read more

I used to come to this place ALL the time and recommended it highly to many people. However, lately I've been highly disappointed in their service. I've gone in before, they told me it would be a 10min wait and to have a seat while choosing a color. After about 15 mins a worker came up to me and asked if I could come back tomorrow that they did not have time for my services today. This most recent time, I called and made an appointment, showed up and was taken back right away. My nail tech, rushed my new set, made comments on why i wanted my nails as short as I did and continued to file my nails very, very unevenly. She also cut me with her drill multiple times, and would just say "oh" every time it happened. While in the chair, another customer was getting a pedicure, and while trying to relax, her nail tech was on a phone call on her personal cellphone, chatting and laughing through the customers WHOLE service. I proceeded to see this other customer get taken back for her manicure service, while her tech was still on her phone, making phone calls, pausing multiple times to get up and do little errands around the salon. My personal nail tech, was super messy. She dropped the nail brush, picked it up and continued to use it without cleaning it properly. She would get acrylic on my fingers and just get the brush wet and go over my finger to attempt to clean it off. While waiting, a phone call came into the salon, a tech answered and stated they could not take anymore customers for the day, as they were all "busy", the call was put on speaker for everyone to hear. The client in the phone asked if even one person would be available in 30 mins as it was 1.5hrs before closing time, and they again told her "no, everyone is busy". The client on the phone asked about possible appointments for the next day, and the tech continued to tell her "everyone is busy, sorry". So saddened to leave a review as such, but this place has gone downhill! read more

Very safe services. Of course they're shut down now. They do an amazing job on my cuticles.

Usually good but today the technician didn't want to do the gel color I wanted because it was 30 min to close and let me pay for a full manicure even though he didn't give me any polish. I won't be coming back. read more

I have had my nails done at Regis for years. Was never really happy how my nails looked. Heritage Nail opened close to me. Let me explain my hands very stiff and painful . The staff are so gentle and the service is the very BEST. I receive compliments on my nails from strangers.The Spa is very clean and there is no odor like at Regis. So if you have breathing problems that is not there. Love all the nail color choices. Prices are right on. Have had my nails done by 5 different ones all great. thank you Heritage Nail. read more

This is the WORST, HALF ASS,DISGUSTING, UNSANITARY, STATE BOARD RULE BREAKING, NON-COVID PANDEMIC RULE FOLLOWING SALON I have EVER been to! I was cut, my feet were thrown around, I wasn't asked if I was okay during the whole service, my tech was not focusing on me. He was more concerned with everything else in the salon. He was about to give me a French tip with my previous black polish on my nails still and then told me it was stained. He was not gentle whatsoever. People were not spaced out 6 ft apart. One of the workers was not wearing his mask over his nose. My tech dropped the cap to the acrylic drill and picked it back up and put it back on his machine without properly disinfecting in barbicide. I myself went to school and have a license in esthetics and I am barbicide certified. This salon follows no rules. He throws the card back down on the counter after my mom pays for both of our services. And after my service he didn't roll down my pants or offer to put my flip flops on for me but my mom who was sitting next to me, her tech did put her shoes on for her. Way better service compared to mine and we were less then 6 ft apart from each other. They didn't explain anything to us and we felt uncomfortable because another customer sitting across from us kept staring the whole time. I would never recommend this place to my worst enemy. I will be calling state board. They need to be shut down. And one more thing. Don't tell me you follow covid guidelines because you didn't tell my my temp or right it down for me so looking at the sign in sheet it seems like they just fill it out with 97.3 for everyone. How would anyone know if someone had a low temp or covid symptoms. I wasn't asked about it or asked to fill out any paperwork. I wouldn't be surprised is someone gets sick, catch's an infection, or worse catch's covid. read more

Heritage Nail & Spa - Not polished all the way on my opposite foot - Nail Salons Near Me - Albuquerque, New Mexico

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I went here for a pedicure last week expecting your run of the mill pedicure at a strip mall nail salon. I have to say, I was pleasantly surprised. Since the last time I was there, they had started doing pedicures with essential oils. They had a menu of scents and suggestions (I chose eucalyptus and rosemary), put essential oils in the water, created an exfoliating scrub out of dried herbs, and made a mask using essential oils, as well. The pedicure also involved a pretty lengthy leg and foot massage, which involved hot stones at one point, and ended with a hot towel wrap. I loved it. I read my book while getting the pedicure and left feeling quite relaxed. read more