They really are heroes and life savers :') I had a very specific issue that I needed fixed for my computer. I had a video project on Windows Movie Maker that just would not save correctly in mp4 and the video would look horrible while playing. I know it's an old program that no really uses anymore so I didn't know if anyone could figure out what was wrong or how to fix it. But the video was sentimental to me so i wanted to save it if at all possible. One obstacle was that the video could only be fixed on my laptop because the project cannot be transferred to another computer without losing the individual photos and video clips associated. But my laptop was also on the verge of dying. It was so old, trying to do anything on it took forever and was such a pain. I was desperate so I brought it in. Fernando worked painstakingly on my computer for hours and hours and after 2 days, he was able to do everything I needed! I was so surprised. Since my laptop was dying, he replaced the hard drive, upgraded my computer, and transferred all my files over. With the new hard drive it was much faster to work with, so he then reinstalled Windows Movie Maker and was able to fix my video project!!!! I am beyond the moon. I finally have a beautiful version of my video and I don't have to worry about losing it if my laptop dies since it can now we saved elsewhere Also, he was very fair with pricing. He gave me several options of choosing what I wanted, such as keeping the new hard drive and the video, or just the video, or even declining everything and keeping everything exactly how it was before. I really liked the work Fernando did so I chose to keep the new hard drive and my video. Now, in addition to my video i also have a better laptop! Would definitely recommend this place to anyone having computer issues. They're so friendly here and really do all they can to fix every individual issue you have. read more

The best at computer repair services . I had my email account compromised and i was locked out. I called google and they could not help. I reached out to several computer companies non could fin me a solution some one recommended heroes and Geeks. I am forever grateful. read more

These guys are true Heroes!! I had a ridiculous situation where I needed a video transferred to DVD for submission to a film fest. I was calling around for help everywhere since no big stores do this anymore and DVD burners were phased out on laptops years ago. Mind you, this isn't even a service that Heroes and Geeks offer, the owner came to my rescue and said "come on over and we'll try to help!" I got there and the Tech spent like 45 minutes transferring my films to a format that could be burned and play on a DVD player. Then they didn't want to charge me anything, since it's not a service they provide! Wow! How cool are these guys?!?! I just left a tip for the help and promised to come back if my computer needs service. Awesome service and phenomenally good Karma! 5 Stars and more for Heroes and Geeks! read more

DO NOT COME HERE FOR COMPLICATED PC PROBLEMS. My Dell laptop was having wireless connection problems and when I took it in, they told me they would run some tests and order new parts for it, and most likely they won't be difficult fixes. The next day I received a call from them asking me to take my business elsewhere because they cannot order the parts for me. Confused, I asked them if my parts are difficult to get and they told me no, on the contrary it's very simple, many places sell them, in fact some other places might even have them in stock. When I went in to pick up my laptop, they gave me my diagnosis receipt, which listed my heat sink, fan, motherboard, Internet card and it's frame needed to be replaced. I panicked because I need my laptop for work the next Monday and i feared no place could get so many parts fixed in time. I called around and PETER'S PC REPAIR gave me a really detailed analysis of what he thinks the problems could be over the phone, and he expressed concerns over the diagnosis Heroes and Greeks gave me since it seemed more severe than my description and contains some common repair mistakes. I brought my laptop to Peter's Repair, and it ran tests over the weekend for me (even though it doesn't work on weekends), and simply replaced my internet card. It only costed me $75. I AM SO HAPPY HEROES AND GREEKS REFUSED MY BUSINESS, because they would have charged me a fortune with its inaccurate and unprofessional diagnosis. read more

I thought my Mac Book was done as the LCD screen was completely shattered. But, I got a quote from Isaac (that was lower than 2 other places) and they completely fixed it! They picked up my computer because I was at work and not able to drop it off. Only took an hour to fix and I am BEYOND pleased. Daniel was an amazing tech. Thank you so much! read more

Heroes & Geeks - Data Recovery Near Me - Los Angeles, California

Shout out to Allie and Fernando for the outstanding service! I was looking for someone to help me install Final Draft on my computer and didn't want to deal with the technical aspect of this being that I have very little patience with software installations. I gave them a call and was connected to Allie who told me they could actually help me remotely to get this done all for the very affordable price of $25.00! The remote download installation not only went extremely fast but also without a hitch. I'm just amazed and floored by the superlative service I received; a winning business model by all counts. Extra bonus points that they are located in Koreatown, just a few blocks away from me even though I elected the remote option! I will definitely reach out to them for future computer needs! read more

Fast and efficient. After a year of having a broken iPhone screen I finally decided to take it in to get it fixed. It cost $80 and it only took 30 minutes. Very happy with the results and can't complain. Tip: Don't forget to check in for a free case of screen protector. read more

We are extremely pleased with the service provided by H&G. We dealt with Isaac. He was knowledgeable, personable, and reliable (though a bit late to our appointment). He diagnosed a CCTV remote access problem quickly and resolved it with equal speed. This had been a recurring problem and the system installer had attempted multiple times to cure it without success. When an issue with it arose later because I had to reset the system, Isaac dealt with it without further charge. Isaac also recommended an upgrade to our home WiFi network without trying to sell anything himself. Heroes & Geeks puts the lie to the opinion of our business IT support company that there are no good residential network support companies. read more

Had a confusing and frustrating experience--there were two addresses online, so I went to the one I was familiar with in the shopping center. Locked doors with no indication of hours. Called the number on the door, purportedly their current number, and reached voicemail 3 times over the course of 2 hours. All this and I went during open hours, according to the website. They seem out of business, but they're not saying so. Either that, or they've switched out all their employees for kids who don't answer the phone and take really long lunch breaks. Anyway, I wasted two hours today. read more

I am absolutely amazed by this company's service! They advertised "fast turnaround" on their website, I DID NOT EXPECT it to be as fast as the service I just received. I get there around 1:30am and I'm home now at 2:30am writing this review for 2 laptops repaired. Here's the long story since I'm awake... My homegirl gives me a laptop with a broken LCD, and I figure, well I'll look on the web and call around tomorrow for the best prices, etc. (You know what I'm talking about) So I found Heroes & Geeks and they advertise 24/7 service, I thought BS, it's gonna go to some answering machine, but I called anyways. To my surprise a live person picked up, I asked about the pricing which was very reasonable, and I inquire about when I can bring it and all the small details. Isaac says they are currently open and I can come by right now. So I said, what the hell, I'll drop it off and pick it up the next day... save me some wait time. So I get there and I meet them (I didn't catch the girl's name), very nice people BTW. Anyways I talk to Isaac, the PC guy and he tells me that he can get everything done in 30 mins. 30 mins to fix a broken LCD and minor cosmetic repairs on another laptop I have. I take off, go to the bank, get some coffee, gas, etc. and since it was approaching 2am, bars are closing :-/ so no liquor. I figure I'll just sit on their couch and wait... to my surprise, when I get back everything was done already! He even hooked me up and threw in a micro-keyboard mouse thingy I was missing on the laptop and gave me a huge discount on a laptop charger that I needed. If you're reading this and you need some computer repair services, I highly, highly recommend this place. They're not like major computer repair franchises that'll juice you for every penny. I find them very honest, customer service oriented, and knowledgeable. You will not regret coming here! read more

The technician was super friendly and helped us out a lot. They were very honest about the process and wanted to fix things to get it at it's 100%! Would definitely recommend read more

I just have to say Isaac is great Super friendly and professional You and your electronics are in great hands Is 24/7 which is great if you need your phone Like I did myself you can call them And they will fix within in hour Oh here is a tip they used to the in the upper level floor but now they move in the basement So overall 5 stars for service :) I found my tech guy for sure read more

These guys work out of a semi-underground section on the side of a non-descript building in K-town, with not much signage. So I'm pretty sure they don't generate a ton of foot traffic. For that reason, I think it's important to share the good experience I had there, and let the Yelping public know this is a quality spot. I took in a Nexus 5 with a cracked screen after they quoted me about $40 less than the next cheapest shop. Sometimes I'm leery of taking the low-price option, but I was reassured by their good reviews here. Here's what I got: phone repaired apparently good as new in 48 hours (delayed by one day because they had to order the part), and they drove it to me when I wasn't going to be able to make it to the shop before closing time. Service was courteous throughout the process, and they called me to keep me updated on progress. Very impressed with these guys. Hope I never have a broken phone again, but if I do, I know where I'm going. read more

My husband brought his Galaxy S5 here and we were helped by Isaac. He replaced the glass and the LCD in less than half an hour. We called numerous places before and they were charging around $250 and up. We paid $180 and they had the parts on hand. Other places they had to wait until they got the parts in. Excellent service and we would recommend this place to anyone who needs their phone fixed. read more

I shattered the screen of my LG G2 with $545 still left to pay on it. I called about 12 cellphone repair shops off yelp to see who could fix it -only this place and another store had the parts available and this place was $50 cheaper. I took my phone in and two hours later they gave it back in perfect working order. I am so happy. They saved me a lot of lost time and money. If your phone breaks, call these people before you do anything else. A+ service. read more

I had an issue with my laptop for a few months (battery replacement) that Apple had asked for 10 days to fix. Which I was unable to do. I got in touch with heroes and geeks and they made the whole process so easy and fast. The battery was ordered ahead of time and my laptop was fixed in 2 hours!! Isaac took the time to explain everything in detail and most of all the issue was solved in under 24 hours. Thank you Isaac and H&G! read more

So, I went into sprint to ask about my broken screen on my iphone & asked if the insurance I had would fix it. Unfortunately it didn't & they would charged me 150. Then the man working there told me about Heroes & Geeks, to go check them out. I was a bit skeptical about it but decided why not. I'm glad I went in! The service was quick & Isaac did a great job! Within one hour my phone was ready. He made sure everything worked well w/a few simple test and the price was affordable! If you have any issues with any device I would highly recommend contacting them! Plus they're very friendly! read more

Have you ever had that experience when your cell phone is jumping out and down in your hands like a hot potato before it hits the floor? Or in my case the bathroom sink faucet. Well it feels like something that should be on a comedy sitcom. I was in a panic it was Sunday evening and of course in my mind all places that could fix it were probably closed. So I risked slicing my fingers on the broken glass of my Galaxy Note II for all of Monday at work. I found a place in Glendale that assured me that they could fix my model phone. Immediately after work I raced over there because they were closing at 7pm. When I got there I was told they didn't have the glass for my phone but if I left the phone and came back to pick it up the next day after 5pm that they would use a phone they were going to sell and replace mine for an additional $10 on top of the $100 they were going to charge me. As I drove home thinking I'd bring my phone back the next day I thought let me see if I can find another place. So I went on yelp and found a couple of places that I called all stating that I could bring it in but wouldn't be able to pick it up until the next day. Frustrated I called another place...Heroes & Geeks. The guy that answered the phone was Isaac and said that I could bring it in and he'd have it ready in 2hours. Since the location was not far from my home I rushed over. Isaac is my Hero!! He saved me from waiting several days without a phone to get a replacement that I just couldn't afford to do!!! On top of it's ridiculous to have to wait when you pay so much for a phone from the company your have your service from. Again Isaac is my HERO! Maybe there's some Geek in him but if you ask me...It's a good thing! I'm recommending him to all that I know! read more

Heroes, Geeks and Designers deserves 5 stars, with no questions asked! After taking my laptop to apple who asked me to pay $800 to fix my broken screen. I was impress when heroes fixed it for $ 350. It's a true representation of an honest, respectful business, treating his customers with respect & understanding, and demonstrating excellent customer service skills! Very impressed with the service. Decent prices. Fast and high quality work. I am glad to recomend them to each & every one, without hesitation! Thank you, for great work! read more

Love them! I needed the charging port for my phone fixed or replaced. It had broken once before and I made the mistake of sending it to Samsung, which resulted in it being restored to factory settings. Such a hassle to get all of my apps back and running again, especially for the same thing to happen AGAIN within a few months. The second time it happened, I wanted to stay local and chose this place. The guy explained that the cord I had been using to charge was bad and sold me a new one on the cheap. I lost my phone for a night because he didn't have the parts immediately, but it was returned in perfect, useable condition. All in all, I spent less than $100, which was definitely worth it. It's now been months and still no issues! read more

Broken Power Button on one iPhone4s and a broken ear speaker on an iPhone 4. The iPhone 4s had to opened a couple of times to get it right, but this guys stood by his word and fixed it properly. That goes a long way as I could have been stuck with a irrational tech who would have ruined my day, but both phones are back in business thanks to these guys. Great work! read more

A+++ Service, Super friendly, Highly recommend. Fixed my Galaxy S3 Replaced the lcd in 20 minutes. Very fast. Will continue to do business with them. read more

Professional, friendly, and quality work. I will never go anywhere else to get my phones fixed. I've told everyone where I work that Heros & Geeks is the place to go when you decided to gravity and its effect on your smart phone. I can't thank them enough for the job they did on my phone. read more

I needed a new screen so badly! My phone was struggling! Thank you Heroes & Geeks for your quick & thorough service. Before my screen was fixed, I was holding the cracks together with 1 hand, just to display the LED, while I typed with the other hand! Even then, the screen was still black to varying levels & didn't display full coloration, (as you can see in the before/after picture I posted.) It was a disaster, & Heroes & Geeks saved me from very expensive repairs & strenuous interaction with my phone! read more

Heroes & Geeks - Screen was black unIess I held the cracks together to get the LED to display. Even if I could get it to display, it was still discolored. - Data Recovery Near Me - Los Angeles, California

Due to joining a new firm i required more memory - They were quick and efficient - I am only giving them four stars because they were slightly overpriced - however to be fair you cant always get quality work at Craig's list prices , and they are located in a high rent area . read more

I love the technicians. They fixed my phone super fast and now it looks brand spanking new!!!!! I LOVE YOU GUYS! My heroes indeed. read more

My LCD screen was busted. Got about 7 quotes from various companies to fix my galaxy note 4, they were the cheapest and the fastest. read more

Overall good service and fair price. I went to get the mute button on my phone fixed. The first place I went to, only fixed the volume button and I had to wait three days since a part had to be delivered. It wasn't worth the hassle. Heroes and Geeks did the same exact service within 30 min and my phone is back to working order. read more

I exclusively bring my products here. Isaac is amazing & always gets my equipment up and running for affordable prices & I've never had an issue repeated after his fix. Highly recommend. read more

Quick service. Although the prices are a bit steep. Also the 24/7 thing is also kinda not true as i only got my macbook repaired the next morning. Still faster turn around than any other computer repair shop I've come across. read more

Sorry! Not ur store! The store on the opposite of Wilshire. Why couldn't I find them on Yelp? My experience was: Repair product: IPod mini 3 256GB, broken screen. 1: Thursday--Monday. Agreed. 2: Monday. --Wednesday. I had to. 3: Wednesday. -- Friday. I had to. additional 40 dollars charge. one more broken part. 4: Friday--Saturday. What else could you say? 5: Saturday they called me back. another 100 dollars charge for another broken part. I disagreed. 6. I went to their store on Saturday. Picked up my iPod. Paid them. I asked Joshua, the replacement screen is not as clear as my original one. He told me that's not original!!! What! They didn't tell me anything about that. I won't know that if I didn't ask!!! 7: 256 GB--128GB now!!! Talk to APPLE now. TBC read more

It was a great experience.They replaced the Power button on my Nexus 5 in about an hour. No other service shops were ready to change it since the button is attached to the motherboard. They did an amazing job at cheap rates. Only one problem is that the SIM card slot is stuck now and cant access it. They messed that up somehow. None the less the phone at least starts now and I can use it. read more

Worked with Isaac today to connect my security DVR to my new router. He arrived on time, was very polite, and quickly got the job done! I would use H&G again! Thank you Isaac. read more

Just had the screen for my note 2 replaced. I called to setup an appointment. I was told it would take about an hour. It did. The staff was friendly and the repair looks great. Very clean work. read more

my iPhone 6 screen and LCD was broken, called these guys, went to their location and had the most amazing experience. Good fast service, the quality of work is the best, pricing was so good that i couldn't believe it till i got my phone back in like 15 mins and paid for it. If you looking for repair this place is the best and by best i mean in every regard. Thank you for the help guys. read more

LCD screen broke. They fixed it in literally no time. Super nice guys. Good experience

Great place ! Great service! They fixed my iPhone6 super quick ! Make sure you get there asap read more

Heroes & Geeks - Data Recovery Near Me - Los Angeles, California

For some reason my reviews dissappeared..... Wonder why? If you want some unprofessional, greedy people to fix your phone these guys are perfect! read more

Answer to Isaac's lame excuse of a business. 1. YOU'RE A LIAR, I use the phone all the time. I used it to call you the night before, It had the sim card as I gave it to your girl & had 80% charge. I have an external battery charger & 4 extra batteries! I never said it wasn't working it wasn't charging through the port but there are other ways you can charge like removing the battery & using an external battery charger. 2.Your assistant just took in the phone & didn't even say anything. I even asked her what I need to do she just said she'll turn the phone off. 3. You said on the phone I can just come in. When I got there you said it'll be ready in 1 hour. It's not my fault that you are not a man of your word & you give time guarantees you can't follow through. I had to come back 3 times each time you said it'll be finished in another hour. 4. I demanded a refund because you wasted my time. 4 hours on top of losing my sim card. News flash! Not every contact on my sim card is saved on my cellphone. You made me go to At&t which is another hour. So all in all you costed me my whole morning 5 hours to be exact. On top of stealing my info copying my phone on your computer. On top of almost getting a parking ticket because of all the trouble you gave me wasting my time. 6. You didn't apologize & said right into my face that I was a bad customer. WTF!!! I have been patient with all your delays & excuses. That is unacceptable & so disrespectful. 7. When you lost my sim, & you made your magic dummy sim that didn't work. You blamed my phone for not working. I went to At&t to get a new sim card & asked them about your activities. What you're doing is illegal. You can't activate an illegal sim copy & make it magically work on their network. Also my phone worked fine after I got the new sim. 5. DON'T MAKE ME LAUGH. YOUR BUSINESS IS THE WORST BUSINESS I'VE EVER DONE BUSINESS WITH IN MY WHOLE LIFE PERIOD!!! read more

Amazing customer service. Knowledgeable in the services they provide. Isaac deployed a fresh copy of Windows server 2016 to our main server, configured our shared drives, implemented secure policies that will keep our data safe at the same time giving our 45 employees required access to files they need. They answer their phones promptly and our tech issues have become smooth since we started working with Heroes and Geeks. Thank you guys. Keep up the good work . read more