Typical "used car sales" experience. I inquired about a car and asked a very specific and important question. They email me twice, once saying they'll reach out, and then a follow up which seemed copy and pasted, no answer to my question and the statement even says "I reached out and called and left a message"... when they did not call, and there is no message. Least effort possible as usual read more

I established a meeting with Hertz rent to buy. I provided a credit card number my phone number etc. The vehicle was supposed to be available 3/13/2026. They notifed me on 3/13 it would now be available on 3/19/2026. I was notified on 3/16 that the car had been sent to Philadelphia and would not be returning for me to look at. When i asked the person who informed me of this, was this a common occurrence? She hung up on me. read more

No pressure buying experience, efficient and welcoming salesmen. However their vehicle availability total depends on the time. If you come in at a lucky time, you might have more options to choose from read more

I traveled from Cape Cod for a vehicle that was priced-verified over the phone by Julian Peralta. After 2.5 hours in traffic I was told that they are not selling this car for the listed price because they would be losing money and now it would be 5k more... By the way that was after driving test and vafter submited all of my personal and business information. The general manager blamed corporate and acted like "good" guy who is trying to help me. He said he have no control over that meaning they can advertise whatever price they want to get you in. I got up to leave and stop wasting my time, and the other salesman named Parker followed me out to my car and got right in my face saying that they had all my personal information with my address and that I had better not write a bad review. Then some saleswoman starting screaming that I need to leave the property before she called the police. Really bad experiance with Hertz Car Sales Lynn. I have prove of appointment, I have photos and videos. read more

If I could select no stars I would. The worst , rudest car rental place I have ever encountered . I reserved a car way ahead of my trip . The morning I was planning on picking it up I received a call saying the did not have a car for me. No sorry , very curt, no I'll have a car for you later or the next day. Just I needed to call and cancel the reservation . I went down to pick up my car as I was hoping someone would return a car because I needed it to pick up my daughters at the airport. The office was dirty and gross. No one greeted me at the counter, The only person there was like " yeah" I'm like I'm here for my car. she like I have no car for you. I cannot stress how RUDE and JERKY the woman was talking to me. I have NEVER been talked so poorly To in my ENTIRE life! No joke. I informed her I didn't like how she was talking to me and she said " yeah" . Don't go there! Worst car rental experience in my life . They must be desperate for workers because they send all their calls overseas . Hertz read more

Can't say enough good things about Julian. I recently bought a Model 3 from him and the whole process was very smooth from start to finish. He answered all questions I had and even pointed out to me some cosmetic damage to the vehicle i missed that he was able to take care of free of charge. Would purchase vehicles here again. read more

My husband and I want to get a Kia and went to the dealership near us. The sales person was on top of us. He took us inside to meet his manager for some reason but the manager didn't want to talk to us. We went to hertz. We saw a ford Fushion 2017 that was on hold. The next day we called to ask if it sold and it did not. We came in to see Parker who was the person that showed us the car first time and we bought the car. Best decision I made this year after getting married. The car is am read more

Hertz Car Sales Lynn - Car Dealers Near Me - Lynn, Massachusetts

bait and switch. Car was listed online for a "no haggle price". Called and confirmed the cars availability and made the 30 minute drive to go see it. Immediately after asking about said car, an associate we were not even speaking to chimes in and says something like "i hope you're not talking about x car" in an incredibly condescending manner. Price was falsely advertised online and when i inquired about our state law against not honoring the advertised price- i was rudely dismissed with "well we have a disclaimer on our site that says it may not be that price" such crap! Don't waste youre time here. Prices aren't actual prices, i suppose! read more

Despite asking our sales person and the manager for the service history on the vehicle, we were never given the documentation. we asked dozens of times only to be given the run around and still never received it. the biggest joke is paying. $529 documentation fee so Hertz will keep the car records for eight years. they keep the car sale record for eight years but cannot produce the maintenance records for a car that has always been in their fleet, the very asset that is essential for their business. I call BS. That part of the sale was infuriating. read more

My car was not the best shape popped up and was taken care of and was able to turn my junk box into a mid class suv that comfortably fits the family read more

Hertz car sales in Lynn is Amazing!!! After months of car shopping, I was bruised from so much insulting and offensive bs. Then I went to Hertz in Lynn. WOW! Great selection of nice cars @ great prices - and the sales staff are HELPFUL! They're a business, but they get that you want the best car at the best price with the most $$ for your trade-in. I ENJOYED buying my beautiful 2013 Cadillac SRX here. Jonathan & Joe are giving used car salesmen a good name! read more

I am in the process of purchasing a Volkswagen Passat my salesmen was George he was very helpful and very knowledgeable he wasn't pushy with anything thank you so much George this is the first car since I've had since 1996 so I can't wait to get it should be getting it sometime soon thank you George take care anybody needs a car I will refer them to you over there Hertz rental sales read more

All this place needs is a film crew! Total shit show just no cameras. Hands down the worst place I have ever worked at! Half these reviews are false, I was tryin to make this crappy store actually look good.. Go experience yourself! read more

What a car buying experience! The sales team was a combination of insightful, respectful, and made me feel like I was part of their family! Joe in the back office was great. 10/10 would recommend and plan on sending referrals their way. This is the definition of a great dealership. read more

I'm usually really skeptical about buying cars from places that are not dealership but they surprised me at this particular location. Very professional and I didn't feel forced to do business there because sales person was very clear and made sure I was comfortable with my decision. Location is a little out of my way but because of the service it was worth the drive. read more

If you want to avoid the hassle of buying a car from a dealership, then buy it from here. I worked with Arthur and Tim and they were amazing. Though I did not have a lot of time and came from out of state, I still wanted to find the best price. No other dealership came close to the prices being offered here. Maintenance records showed the car was properly maintained and a prepurchase inspection showed the car was in great condition. Unlike other "rental company" dealerships, the car was not sold "as is". They were perfectly happy to respond to all my concerns about the vehicle. So come here if you want a car at wholesale pricing with dealership quality of service, without the haggling because you are getting a great price! read more

DO NOT buy a car from here! Worst service ever.. cars seem great but will fuck you over within a few months!! I bought a 2015 VW Jetta on February 28th 2018 from Henry and he was shady from the start! They take advantage, lie and scam you. I needed new rotors and breaks when I purchased the car, which I have a 12 month warranty for.. the job was a disaster. Now 7 months down the road, my shocks and cylinders are blown, I have a EVAP, tire is completely flat, fuses are blown, headlight is dead, and the car runs like shit and shuts off on me! Be smart and take your money somewhere else! I cannot stress it enough. If you dare, don't work with Henry. read more

Would give 0 stars if I could. DO NOT BUY A CAR HERE! Bought a car there 6 MONTHS AGO and it had broken down at least once a month since then. And Hertz's "warranty" refuses to cover ANYTHING. They lie about their coverage and the quality of what they are selling. I usually buy crappy cars and they have never had as many problems as the "excellent condition" car I bought here in December. DO NOT BUY HERE!!!! read more

This is a great place to avoid like the plague. And unfortunately that's what you might catch as you wait for hours there since social distancing isn't much of a thing there. Hertz advertises that due to COVID-19, they will deliver everything free without 75 miles. Tim told me that's not true since some things reopened. Weird but we're living through strange times. But when we showed up, the place was packed. I waited an hour after making an appointment and never saw a car. Got at least 4 separate stories about different cars being unavailable, available, etc. Gave all our personal info and had hard credit inquiry but they couldn't tell me what the car note would be. Didn't find out til 45 minutes in that they assumed (without ever discussing it) that I was cool with the fact that they expected to refinance in 9 months. Could go on with all the stories, but just save yourself the time (and possible COVID exposure), shop elsewhere. read more

I haven't shopped here in person, but I don't like their misrepresentations of cars that I have see on CarGurus/Cars.com. You may find a good car there, however I've been looking for a Prius for the past few months, and I've seen multiple Prius' be placed on sale here as having leather, heated seats, navigation, fog lights, etc - listed as a "five" - and the cars have been actually "twos"; no leather, no heated seats, no navigation, no fog lights, etc. You can tell from the photographs of the car. I don't believe that these are mistakes, as it is also easy to tell just by looking at the back of the car if it has a backup camera or not (or for that matter, leather seats.) When I was first looking I was all set to drive the hour to their location when it listed "Navigation!" and "Backup Camera!" then I was able to find out from the Toyota Owners' site that the car was a two, and not a three. 2012 two's have neither of those options. This gives a skewed "Instant Market Value" on the CarGurus site, where the "Great Deal!" can be seen - they list: Bluetooth Leather Seats Backup Camera Navigation System as being taken into account for the value of the car. It feels as if this type of advertising is used to get you to come in/give you a false sense of value. Maybe I'm wrong, and they are just mistaken about the amenities of the cars/level of many of the Prius' that they sell. But if they don't take the time to find out what they are selling, where else have they not taken the necessary time to "get things right." Anytime you go car shopping anywhere, bring a smartphone if you can and fill it with all the car pricing apps. Check every listed feature against the values listed on the sites. Make sure that you are getting what you think that you are purchasing. Buyer beware. read more

Selection was decent, pricing very competitive. staff very accommodating and professional.

Was asked on the phone by the salesman "if interest rates REALLY matter" while discussing loan, shady sales tactics. Stereotypical used car salesmen. read more

I had never rented a car before and was doing so through an insurance claim after being in a car accident. They completely took advantage of my lack of knowledge about anything car-rental related and my lack of composure after a traumatic accident. The woman at the rental place told me there were different extra coverage options and I said that no, I would just like to do the regular coverage that my insurance would cover. However, I mistakenly checked off the box for "basic" coverage instead of "standard" coverage, and signed off on what I thought were the standard forms for renting a car under insurance coverage. The woman failed to tell me that what I was signing for was not what I said I wanted. When I was charged the $400 a few weeks after returning the car, I was notified that I had signed for extra coverage, and the manager of the rental location in Lynn told me that no, I didn't say and do what I know I said and did and tried to turn my words into what they were not. After I realized the reality, I was put on hold for a long and emotional time and was then told that they had proof of my signature and there was little to be done. I was then abruptly told goodbye. read more