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    Hertz @ La Fonda

    3.7 (3 reviews)
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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.0(67 reviews)
    2.8 mi

    Isaiah and the team here were really professional. It's good to reserve ahead the car came nice and…read morecleaned. Check in and check out was a breeze very efficient no issues. This was a good location about 6 minutes from plaza if u need a car to visit.

    One star -- Incredibly poor service and dishonest management…read more I had a confirmed reservation for a Monday at this Enterprise location, but when I arrived, the manager, Abel Castrejon, told me there were no cars available. No apology, no effort to help -- just a smug, dismissive attitude. He told me I could come back Thursday instead, which is outrageous when you've made a reservation. What made it worse? The parking lot was full of cars. When I asked about them, Abel told me those were for future reservations and he couldn't give me one -- even though I had a reservation in hand. Only after I pretended to call corporate did he miraculously produce a lower-tier, dirty car. I accepted it out of necessity. He assured me I'd receive a "generous" discount for the inconvenience, but that turned out to be a measly 5%, which didn't even make up the price difference between the car I reserved and the one I was given. I've now spent over a month trying to reach someone at Enterprise customer service. No responses. No resolution. Nothing. Just silence. Enterprise completely failed me -- from the local office to the national customer support team. Avoid this location if you expect your reservation to mean anything or want even basic customer service.

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    Hertz @ La Fonda - carrental - Updated July 2026

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