Andre at Hertz rental car at the Santa Fe airport was beyond excellent in helping me get a one way…read morerental car to Kansas City at 9:45PM (just before closing). My car lost it's transmission and the tow truck driver was able to get in touch with Andre to help me get the rental car. Both of them were God sends in my hour of need. I can't give them enough praise and would rate the service as a 5++.

This site does not honor reservations. Arrived in the evening for them to say sorry no cars. They…read moretook no responsibly whatsoever and just blamed it on Corporate. There was a time when Hertz was a quality company. No more. Avoid renting here unless you have a solid backup plan.

Thank you to everyone who helped so quickly and professionally especially Miguel for his kindness…read moreand expertise!

Enterprise took my reservation in advance. They even texted me the night before my pick up to…read moreremind me. I flew in and arrived with all my luggage in hand only to be told the reservations don't actually do anything and they don't have any cars.

The car was great and the people who were on site when we returned the car were great. So, for…read morethose two items, I'd give this place 5 stars. HOWEVER: the person at the desk the day we arrived and went to get the car we'd reserved ahead of time was about the worst customer service person I've ever met in my 62 years. She was so bad it almost seemed like it could be a comical skit about a very bad customer service person. Absolutely no patience; blamed me when she got something wrong, etc. She's a middle aged white woman with short brown hair. If you're able to steer clear of her, do.

Rude desk staff, both in person and on phone. Printer wasn't working when we picked up car so she…read moretold us she would email paperwork, did not receive anything. When we got final bill it was incorrect and had to call corporate to get it fixed.

Isaiah and the team here were really professional. It's good to reserve ahead the car came nice and…read morecleaned. Check in and check out was a breeze very efficient no issues. This was a good location about 6 minutes from plaza if u need a car to visit.

One star -- Incredibly poor service and dishonest management…read more I had a confirmed reservation for a Monday at this Enterprise location, but when I arrived, the manager, Abel Castrejon, told me there were no cars available. No apology, no effort to help -- just a smug, dismissive attitude. He told me I could come back Thursday instead, which is outrageous when you've made a reservation. What made it worse? The parking lot was full of cars. When I asked about them, Abel told me those were for future reservations and he couldn't give me one -- even though I had a reservation in hand. Only after I pretended to call corporate did he miraculously produce a lower-tier, dirty car. I accepted it out of necessity. He assured me I'd receive a "generous" discount for the inconvenience, but that turned out to be a measly 5%, which didn't even make up the price difference between the car I reserved and the one I was given. I've now spent over a month trying to reach someone at Enterprise customer service. No responses. No resolution. Nothing. Just silence. Enterprise completely failed me -- from the local office to the national customer support team. Avoid this location if you expect your reservation to mean anything or want even basic customer service.

I was pretty disappointed in the customer service at this location. The worker barely spoke to me…read moreand had headphones in the whole time. I was very confused as to what exactly I was being charged for when I rented the vehicle. I ended up having to call Avis customer support for assistance. Car rental options are pretty limited in Santa Fe. But I would say if you can rent elsewhere, I would. Returning the car was much easier at the Avis location in Albuquerque. So I don't think this is a reflection on Avis as a whole, just this location.

Rachel (who initially refused to provide her name, though it was printed on the receipt) provided…read moresome of the most unprofessional customer service I've experienced. We simply asked for a printed receipt to verify we had been charged correctly after being told we would receive an emailed receipt, which never arrived. We had experienced issues with multiple vehicles during our rental and wanted to make sure we weren't paying for services we didn't receive. Instead of helping resolve a reasonable concern, Rachel was dismissive and unwilling to assist. Even our Uber driver mentioned that they frequently pick up frustrated customers from this location because of ongoing issues. Based on this experience, I would not recommend this location. Customer service and basic follow-through were extremely disappointing.

I booked a car and when I got there they didn't have the car I booked. They acted like they were…read moredoing me a favor by telling me they could place me in something else for $15 a day more. When I said that they ought to give me the car for what i originally committed to the woman told me age didn't feel like messing with me today. I have never received good service here and it definitely is not worth the stress of being abused by these people who live to screw over their clients.

I should have read these reviews before renting. Awful experience. Rented a truck and when I…read morearrived they had NO TRUCKS. At all. And couldn't tell me when they would have some. They offered me a cargo van instead, which I took. (It was literally the only non-car vehicle they had!) I asked for an adjustment to the cost of the rental, since the cargo van would obviously cost less than a truck. They refused to adjust the price. The staff was hostile/indifferent to my problem. A friend later told me she has had terrible experiences with Budget. I will never rent from them again.

I decided to leave my vehicle at home and take a cab to and from the airport in July 2025. Santa…read moreFe Ride Service was outstanding and took care of both the to and from in a timely and exceptional manner. I am very pleased to be able to write this review and I will definitely be using their service in future.

On time, great communication, and friendly!! They were very accommodating to changes. I highly…read morerecommend them!!

Great place. i have had my honda fit car for close to a year and it was such an easy and wise…read morepurchase. Eddie is awesome and soon i will return for oil change. GLC well deserves the high ratings and highly recommend great little cars.

Beware of what the salesman offers for warranty. 10 days after purchasing car engine light came on…read more Went to O'Reilly's auto for diagnosis. Vapor leak issue. Owner of GLC said I could drive it like that. When I went there to get it fixed the mechanic was not there. Only Friday and Saturday. Cruise control stopped working and tire sensor too. I came back later and they said we're not fixing it yo waited too long. They are just want to sell cars. Not provide adequate mechanical help. Do not trust what the owner says. Get it in writing not verbal agreement.

Helpful, had the car I wanted. Friendly attendant. Hard to find superlatives for corporate store…read morefront but they gave me what I wanted and were pleasant.

Had a reservation for a pick up at 11 and there no cars available. when back at 3 for the promise…read moreof car and when we asked it the car was ready they ignored us and we walked out with rental, the service was terrible and the 2 people that were there didn't even acknowledge us. Would never rent from there! really bad service.