I have rented many cars here over the years, they are always great and my most recent experience…read morewas great as well! I reserve my car online, and then I show up at the designated time- although this visit, I was given my car about 30 minutes late. But it was clean and low mileage and the staff are always friendly and helpful. I had to drive down to West Palm Beach for work, and the car ran perfectly. I decided to come back early, and I dropped the car off after hours, which is always easy and they have a key drop off. And the best part is that they call me when they check the car back in and let me know that everything is okay- now THAT'S service! Enterprise Apopka is always a great choice and very convenient!

Eddie and Caroline have been a fantastic help throughout my numerous rentals for work trips…read more Everyone is always friendly and the cars are consistently clean. Alex does a fantastic job and has put extra effort into ensuring my rentals are smooth. I'd recommend each of them for recognition as their customer service, professionalism, and kindness has earned a consistent and high-spending customer.

Just rented a car from Avis in Apopka. Edgar's customer service is excellent. He was very busy and…read moreefficiently took care of each customer. Bell was also very helpful when we looked the car over and explained the gas gauge and how much gas we needed to bring it back with. Will definitely rent from them again.

this AVIS location fraudulently overcharged us for an extra day after we picked up and returned our…read morerental. The manager and comanager are married and when we picked up our rental the comanager extended (VERBALLY) our return time the next day by 7 hours as a courtesy for it taking 45-minutes to initially get our vehicle. When we returned our vehicle at the new time, they said it was never documented and we might as well pay it because if we call corporate, they will back them and we won't get anywhere. True to their words corporate says because it wasn't documented we could not get the overcharges reversed. The manager Edgar and his wife were both called while I was there by the nice staff on hand and Edgar said his wife, the comanager, would never give us that extension so we are wrong. I am a Presidential Level AVIS customer and spend 3K -4K per month on AVIS rentals- NO LONGER. I will be contacting AVIS Corporate asap but not expecting any better results. STAY AWAY FROM AVIS/BUDGET APOPKA. Seems this staff run a racket to get extra fees so they can get bonuses or make their branch look better. Horrible fraudulent customer service is what they offer.

We got a quote from Enterprise for a one way drop off to Missouri and those prices were written…read moredown on the print out. We stopped by this Avis to see if they could do better. After waiting for 5 minutes for someone to show up to the desk, he looked at our paper like we were lying about the price we were given. He must have thought we wrote those prices down. He said he can't beat that price, we thanked him and went back to Enterprise. He didn't seem to care. I would suggest some better customer service training for this guy. And possibly a chest hair grooming kit.

I had such a wonderful experience! They offered me an upgrade to a mid size car, with no additional…read morecost. Although it was Christmas Eve and the employees would most likely rather be home with their families, the gal that helped me was funny and had a warm personality. I will most definitely make this my go to spot for future rentals!

Rudy is AMAZING and is always so helpful. At times you have to wait because they only schedule one…read moreemployee for this location and they have to check in and clean the vehicles--but that is on upper management, not the staff who is working hard. Rudy has been kind, answers all my questions and helps me trouble shoot any issues that may arise. I'm not sure about other personnel, but my experience at this location with Rudy is most definitely 5 star!

Inmates are running the asylum. I would give 0 stars if I could. Upon arriving to our destination…read morewe were given a car spot number, a license plate number, paperwork... everything. We walked to our car spot but the there wasn't a car to be found. After 1 hour of "looking for our car", they gave us a random car that was still wet, with zero paper work. One of the random employees tried to stop us and dry our car off saying, "corporate wouldn't like this". Um, what??? But they're happy we didn't have the car we were promised? It was absolute insanity. And we will NEVER use budget again.

hello my name is rachel.... me and brother rented a vehicle here an Altima and we loved it…read more..... The lady who handle our service was proper, with manners, and very explainable for our rental. the car was awesome makes us want to buy a nissan..i truly recommend anyone to this place!!!!! the prices are very reasonable and cheap !!!!! great cars and we will be back to rent another vehicle !!!! :) excellent service!!!!!

From the owner: Short-term and Long-term Car, SUV, Pickup truck, Cargo Van and Minivan rentals.read more

Jamel and Tanisha are AMAZING! I was in a desperate need of a car as literally everyone was out of…read morerental vehicles, and they were able to work with! I called in the morning, they mentioned they would have a car coming in at 2-3pm and they called me back letting me know it was available and to come down. I've booked rentals with Longwood Hertz for years and customer service has always been top tier for me. Thank you guys!

This location has recently changed staff and the great customer service left with the previous…read moreassociates.

Really great service. The gentleman at the front desk was working extremely hard to get us our car…read morequickly on their busiest day yet this year.