Second time I drive all the way here after CONFIRMING they have a car and getting a reservation and…read moreI DRIVE all the way here and they tell me they have no cars. I should've known better. I called the branch to verify before coming all the way both times. Waste of time and money. Don't waste your time or money. Take it somewhere else. I'll make sure all my family and friends never rent from here. Edit to say they didn't even try to look if we can rent a car until the place was filled with people and we kept asking. They simply didn't want to do their jobs.

If you have to rent from this location I would suggest to request new wipers and make sure the oil…read moreis changed I. Your rental. That staff is rude and not helpful at all. I am veteran and they didn't offer a discount for me being military.

Will not rent or do any other business at this location…read more Rented a car for a day and treated it as if we were buying a house . Asking for pay stubs and utility bill. Never again. Also the car was not brand new and had a dent in it. Will stick with other rental services instead.

After having my Mercury Mariner for 13 years I decided it was time for an upgrade. I'm a Mercury…read morecar lover, (have had three) but since Mercury's aren't in production any more I opted for a Subaru Forester ( the Lincoln MKC was my other choice but the Subaru was a better financial option). After months of research I found my Forester at Mike Duman dealership. With the help of Mr. Spencer Newsome, the purchase and financing were a breeze. I got a great deal and it's wonderful to be in a new car!

Inconsistent service. First time I went was an awesome experience. This past time they did work i…read moredidn't request and tried to make me pay for it and took forever to get my car back to me. I definitely didn't feel good when I left with my vehicle.

This is my family's favorite automotive shop. The owner is a great guy with reliable and honest…read morepeople. They've always been fair and straightforward, which I really appreciate.

Shawn is fantastic. She's been our driver several times. Always professional, kind, amazingly…read moretireless, polite, and great care toward us. She navigates traffic and long trips that would be exhausting for me, effortlessly, very alert and driving flawlessly. Whenever I don't want to handle long drives or need medical care for something, she's the one we always contact and know we can count on. Take a bow!

From the first communication with Deb to the online reservation to the auto reminders and direct…read morecommunication from dispatch and Shawn, the driver--this was an excellent experience and very good value. Shawn was early, very professional, drove safely, and asked about needs. She was excellent and I would highly recommend this service!

I had been thinking about trading in my car but they didn't have anything that really interested me…read moreuntil they got in a Genesis. I rode past everyday to work so I decided to try my hand with a tradein, Mervis Knight is the man to see...he got us in the car that I had been wanting...it was no hassle and hw worked with us to make sure that we were happy with our purchase. So if you are in the market for a car and want a hassle free salesperson then this is the place for you!!!! Ask for Mervis Knight and I promise you will have good results!!!!

Very inefficient service shop! We had an appointment for a simple oil change and tire rotation at…read more3:00. Arrived early at 2:30 and they took the vehicle back. Was not finished with the service until 5:30!! Looking at the service invoice, all told would have taken most places an hour to complete. God knows why it took 3...but my time is valuable too, so I'll pay for the convenience of speedier service next time by going somewhere else.

This car washed on main street. Their customer service, is amazingly great i highly recommend themread more

Half the time I go there. the lights or the brushes don't work. Went today for the extrem ceramic…read more26$ went through only the basic wash light was on. Complained and went through again. Only the hot wax light came on. Complained again. Was told the lights dont work and I got what I paid for. I told him I don't think so. I need to be compensated. Money was refunded. For the price they charge there are a lot cheaper options. My last time.

I can't recommend G&T highly enough. When I had several seemingly random issues with my car, I…read morereached out to Gene on Yelp and received a very quick response. From window issues to engine problems, Gene was able to schedule me for service with very little delay, diagnose the problem, and provide prompt and extremely fair pricing. After this one service, I'll be bringing all my vehicles to Gene from now on. If you're near Hampton Roads and have a vehicle problem, reach out to Gene and he'll help get you back on the road quickly. Highly recommended and one of the most knowledgable technicians, I've ever met.

Very competent, professional, and kind. They deliver honest professional service, with a smile. I…read morewalked in telling them I needed a new starter for my 4Runner. They analyzed the new battery, starter and alternator. They could have sold me a new starter. No questions would have been asked. Instead they only charged me a small inspection fee and sent me on my way with a true smile. I will always refer them.

I had a great experience! The service was excellent, everyone was friendly and professional, and…read moreeverything went smoothly from start to finish. I really appreciated how helpful and welcoming they were. I would definitely recommend them and will be coming back again!

After seeing the inside of the shop that is literally packed wall to with vehicles and it's dusty,…read moredirty and smells like someone is smoking in there you can't even breathe in the garage and all the junk stacked around I'm surprised anyone can do any work win there