Very pleased with Astoria's service. He responded quickly and arrived near the beginning of the…read moretwo-hour service window, which I really appreciated. He took the time to explain what needed to be done and discussed the cost with me before proceeding. Professional, courteous, and straightforward from start to finish. I would definitely call him again.

Love this company. The owner is a SOLID guy. I've used them a few times over the past 4 years…read more Responds very quickly to service needs and has reasonable rates. Services Received: replaced AC compressor, AC lines flushed, yearly maintenance

Downtown Air and Heat took care of my failed variable speed compressor replacement without the…read moredeceptive industry upsells, site visits, time visits, automated sales calls, and extraordinarily inflated costs. They were professional, knowledgeable, prompt, and their services are reasonably priced. Thanks again

Super awesome. Their tech Mr. M is the best ever. Do not hesitate to call these guys that will get…read moreyou situated. I think the prices are pretty competitive and fair too. No issues. Always take care of the job when they come.

I am writing to formally express my serious concern and disappointment regarding the HVAC system…read moreinstalled at my property by Roosters. At the time of purchase and installation, I was verbally assured that I would be receiving a Tier 1 Carrier HVAC system. Based on that representation, I agreed to proceed and paid the full amount requested. I relied entirely on the verbal description provided, as no written documentation specifying brand or model tier was given to me at the time of sale. It has now come to my attention--while reviewing documentation during tax preparation nearly a year later--that the unit installed is a Bryant system, not a Tier 1 Carrier unit as promised. While I understand that Bryant is manufactured by Carrier, it is widely recognized in the industry as a Tier 2 product line. This is not what was represented to me when I made my purchasing decision. Had I been clearly informed that the installed unit would be Bryant rather than a Tier 1 Carrier system, I would have reconsidered the purchase, negotiated the price accordingly, or explored other contractors. I feel misled and taken advantage of, especially given the significant financial investment involved. This situation has caused me to question the transparency and integrity of the sales process. As a customer, I expect clear, accurate, and documented representations when making major home improvement decisions. Instead, I received only a total amount due and a verbal description that did not match the product ultimately installed.

Never showed up for the appointment. No phone call nothing. I think I will go to another companyread more

Juan from chilly Billy responded within an hour and completed the repair within 2 hours. Could not…read moreask for a more competent technician.. service was top notch and he was very respectful of my living space.

AC Tech Josh came out to take a look at my unit and within minutes he was able to solve the issue…read more True proffesion.

Very helpful. I went to them for a second opinion on an AC problem, and they were much more…read morereasonable.

Replaced my old unit. Very satisfied with price and service. No problems whatsoever. I even had an…read moreelectrical problem that caused issues on their unit and they fixed it same day. Sean, their tech, is very trustworthy and skilled. Give this small business your business, well deserved, highly recommended

I am a Realtor and owner of several rental properties and Have been using Orlando AC for 2 years…read morenow. I am very pleased with the honesty and integrity within the AC business. When they say they will be there they show up! His prices for Complete System Change out's and or service has been excellent I highly recommed his company. JIm Travis AKA Mrlakehowell

a week after my requests he did show up to get my requests taken care ofand is currently here ready…read moreto repair my ac which stopped working due to an outside electrical issue.

I called for service on Sunday and they would have come out but I did not need emergency service…read more I set an appointment for Monday for between 1-2 to fit my schedule. They were so quick to respond to my emails and to accommodate my work and travel schedule. Keivin called and advised me they would be there approximately 1:45. They arrived, diagnosed, explained, and fixed my problem quickly. Keivin was so professional and courteous. I highly recommend them. I am a single woman and felt very comfortable with them in my home. I want to thank them for their wonderful service.

Keivin did an awesome job. I requested several quotes from quite a few companies and decided to go…read morewith his. The cost was comparable to other quotes and he was knowledgeable without sounding like a salesman. He let me know every time he would beed to do something that was noisy. I am happy to have hired them.

Brian made the process extremely simple and convenient. He was out Friday to look at my existing AC…read moreand gave me a quote in an hour or two that was extremely reasonable. I had quotes from 8k -24k from various companies but Brian presented a great price with a great product. Also, he was quick to respond to texts. He sourced an AC fast and installed it the next Thursday. I didn't have to be home for most of it which helped me stay productive. He walked me through the system and helped me set up the thermostat on my phone. Ultimately Brian and his coworker did an amazing job and they even left the work area cleaner than it was before they came out. Highly recommend these guys

Brian was amazing. Communicated very well and was super honest. He didn't charge me for coming out…read moresince the real issue was the hot water heater when he confirmed it was not the drain for the a/c. Update: When Roto Rooter arrived for the water heater leak, they confirmed the drain for the a/c was clogged and leaking.