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    Hey Tea

    3.6 (139 reviews)
    Open 10:00 am - 10:00 pm
    Updated 1 month ago

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    Brandon D.

    Checked out the heytea lab in New York and I got the Gongfu 3.6 and my brother got the Oolong 3 the Gongfu was a black tea with a pistachio Viennese cloud. The pistachio cloud was very good but I didn't think the tea in general was that much better than a normal heytea. The oolong 3 has a pecan foam cloud, I thought this one was just ok. Overall I didn't think the heytea lab was that much better than a normal heytea. They just have drinks that you can't find elsewhere

    Erica C.

    This is probably the worst Hey Tea location I've been too. I get that they are busy since they're located in Times Square, but damn... 45 mins to get my boba? They don't have enough workers and they don't have a good system. The drink itself also didn't taste like the ones I've had in California.

    Michael L.

    THE BIG: This is the Heytea Lab and it surprisingly underwhelmed in terms of store aesthetic. However the drinks were great! Located right off of Times Square, this lab is a small lab. Walking or public transportation is preferred here. THE BLACK AND WHITE: I got influenced on the heytea tealab on instagram and needed to try this place especially since heytea is my favorite boba spot. Ordering was interesting, as the place is busy, however I didn't put my order in until 20 minutes waiting and mind you no one was in front of me. They had a menu for the tealab itself and I ended up getting the Oolong 3.6. It uses a special oolong tea they source from Taiwan and pair it with a rich whole fat milk. There are some other very photogenic drinks out there, but I couldn't figure out what those drinks were. Next time! THE FINAL BAMBOO: Overall the solo drink set me back around $10, but it gave me a nice caffeine rush to continue on the day.

    Golden Oolong Yuzu
    Angelica L.

    Overall: 3.7/5 They had a BOGO deal on the Golden Oolong Yuzu so we made the trip since this location was close by and open past 9 PM. It was absolute chaos though. Being right by Times Square did not help, and the line management was basically nonexistent so it was really confusing trying to figure out what was going on. Most people were waiting 25-30+ minutes for their drinks. I witnessed an angry customer and at one point, the cashier had to start warning people upfront that their order would take 25 minutes before he would even put it in. While we waited, one of the HeyTea researchers came and asked us about our tea habits, the brand, and feedback on the new drink after we tried it. For the Golden Oolong Yuzu ($7.49), we got one with sago ($0.49) and one with matcha jelly ($0.49). The sago paired way better with this drink than the matcha jelly. The yuzu was light and refreshing with subtle flavors, and you could taste the oolong tea coming through too.

    May G.

    First time coming to a hey tea lab! This location is in the middle of time square, and honestly didnt have the greatest experience. I ordered the matcha 3.6 which is matcha with pistachio viennese style cloud, and yes it was super delicious but it was def pretty pricey. The matcha was strong and creamy, and i did rlly like the pistachio cream on top (better than molly tea's pistachio mt!), sweet and not too overpowering with pistachio and in a way pretty light! Id recommend the drink if you like matcha and pistachio. I heard that in heytea labs you get to get the experience of watching the staff make the drinks in front of you, but when i came the staff hurriedly made the drink and left it on the counter. Maybe im overthinking it, but the staff were a bit rude and seemed to not want to interact with the guests despite it not even being busy. Since it was my first time, me and my friend had questions but the girl answered very coldly /: Besides the service i do think the drinks are still very worth trying. Id def come again to try the other specialized drinks tho!!

    Christopher T.

    Located right in the Times Square area so it packed. Went in on a hot day, Saturday to be exact and it was long line. 30mins in line to get to the front to order. Staff is nice and memu is with good choices. Took another 30mins to get the drinks and only took 2mins to drinks it all. But at least got a seat right in the middle of Times Square to enjoy it, so with a fantastic view and great vibe, it's worth it. Cost wise, it's okey - cost more than it should but it's the location so...and was in need of good cold drink.

    Jeremy S.

    I should've known better than to try to get boba in Times Square lol. Thought it was a perfect early afternoon pick me up and while the tea isn't bad (got their current seasonal Oolong Yuzu Tea), the setup at this store was really bad. Most people seem to online order, and as a result there's a huge backup at the pickup counter. Even though the store was almost empty when we walked in it took us 20 minutes to get our drink and even then we had to aggressively point out that our drink was off to the side. It had been ready but the person managing the pickup counter was overwhelmed with the number of online/pickup orders. The tea was good, nothing too amazing. Good tea flavor and the yuzu was a nice touch, but can't say we were too thrilled with it after the frustrating experience in store.

    Grapefruit Mango Boom
    Jen C.

    Overall, I really wanted to like it. But the overall experiences was kinda just a flop. From confusing ordering and pick up procedures to underwhelming drinks. I got the Mango Grapefruit Boom and found limited to no fruit flavor in the fruit tea. Perhaps it is that the style is not for me but the overall experience was unorganized and a turn off from returning.

    Nick S.

    HeyTea's Times Square location stands out from the brand's other stores thanks to the addition of the HeyTea Lab, an experimental concept where the company regularly introduces limited-time drinks and new flavor ideas before they appear elsewhere. Alongside these rotating creations, the café still serves the signature menu that has made HeyTea one of the most recognizable premium tea brands. The modern interior and fast-paced atmosphere fit perfectly with its Midtown location, making it an easy stop while exploring the area. During my visit, I tried both the Matcha 3.6 and the White 3.6. The Matcha 3.6 was the clear favorite, with a rich, creamy texture and a smooth matcha flavor that felt well balanced without being overly bitter. It had the high-quality tea taste that HeyTea is known for and was satisfying from start to finish. The White 3.6, on the other hand, didn't stand out as much for me. While it was still well made and used quality ingredients, the flavor felt a bit flatter and didn't leave the same impression as the matcha. That ultimately came down to personal preference rather than execution. One thing that continues to impress me about HeyTea is the consistency of its drinks. Even when a particular flavor isn't my favorite, the quality of the ingredients and preparation is noticeable. The Times Square location is especially worth visiting if you're interested in trying drinks that may not be available at other stores through the rotating HeyTea Lab menu. Overall, this is a great stop for anyone who already enjoys HeyTea or wants to explore some of the brand's more experimental offerings. The Matcha 3.6 is one I'd happily order again, and the unique HeyTea Lab concept makes this location feel a little more special than a standard tea shop.

    heese brown sugar bobo milk
    Ruby C.

    If you're into drinks with a creme brulee top, this new heytea drink is for you!! A rich cheese cloud, a sprinkle of brown sugar, and a light torch for a caramelized top. The salted cheese cream adds a subtle savory twist for extra depth. Their brown sugar bobo is slow-cooked in-store daily! The bobo's already sweet on its own, so get it with no sugar. I personally found it still too sweet for my liking, so I'll stick to their tea based drinks next time.

    Ana T.

    Dont understand the low ratings. Everything was perfect :) love the pistachio cream. It's the best I've ever had (i dont think other boba store has this cream too). The toasted meringue was such a thoughtful addition too. I can also taste all the tea. The shaved ice was also very tasty! The tea flavor was strong. I love them all

    Gongfu zero
    Steffi K.

    This is the heytea lab location for the US! They have exclusive experimental drinks here that aren't at any other location. We ordered the matcha zero, but unfortunately they ran out, so they replaced it with the gongfu zero. The shaved ice had such a strong tea flavor, and there was delicious coconut jelly at the bottom. Honestly it's a good thing it's only at this location, or I'd be eating too many sweet treats on the daily.

    Nolan F.

    Within 3 days, I came back again and again and tried: 1. Gongfu 3.3 - Black Tea, Milk, Pistachio Cloud with Toasted Meringue 2. Oolong Milk Brew 3. Matcha 3.1 - matcha, milk yuzy foam cloud 4. Oolong 3 - Oolong Tea, Milk, Pecan Foam Cloud Not one miss in these "experimental" drinks. Perfect balance of tea flavor, creaminess, and sweetness which is not too much nor artificial tasting. You should focus on the experimental drink menu bc the regular menu you can find at other Hey Tea stores. Ordering system needs work. After you put in your order, it's not clear if they make order according to the order # or your place in a confusing line at the counter. Regardless, this is worth a return next NYC trip.

    Limited time tiramisu drink iced, as of 12/27/25

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    Gong Cha - Thank you, Gong cha, for the anniversary pin, and the appreciated beverage.

    Gong Cha

    3.8(455 reviews)
    0.5 miMidtown West
    $

    Good place for boba. Simple ordering process thru their kiosk. Lots of selection. I chose the black…read moretea with boba. Drunk came out fast. No real interaction with the staff but they are efficient. Place is clean with some space for seating. Funny conversation to eavesdrop on but a couple was on a date and the girl was talking about her psychedelic experience doing mushrooms and an alien god judging her about her network of friends...I normally don't eavesdrop but couldn't help it in such a small sitting area

    I returned to another Gong Cha bubble tea chain which this is located at 38th Street between 5th…read moreand 6th Avenues, Midtown West, Manhattan, NYC. This location is accessible via A train at 42nd Street Port Authority. Upon arriving there was a woman in front of me arguing with the staff persistently haggling the price to be lowered, but to no avail. Woman, no means no! There are other bubble tea businesses within the locale that may appease your needs, but not this particular Gong Cha whom apologized for the inconvenience of the inability to lower the price on the product ordered. As I waited patiently, I took photos of this business' environment. The staff stated the cash register is not working and currently unable to accept either credit or debit cards, but cash only payments. Ergo, I was unable to obtain a sales receipt nor a drink label printed. I wonder if the staff reboot the register or check their internet connection to be offline as the cause of non-functioning O/O/O. [1] Customer service is average. Well... if the staff can lower the price for one customer why not lower it for ALL customers? Surely, why not make my drink order as inclusion for lowering the price, please? Hell no, of course not! The conclusion was ironclad. In the real world, this cannot happen. As I stood on line waiting for this woman to let go and walk away from her argument I had shrunk to my own gnawing thoughts. I took photos of the atmospheric environment. There is a cute signage: "Bubble tea where refreshment meets creativity." The pink metal water bottle is very adorably cute which is something that I would certainly purchase. Peach green tea, medium $7.25 My favorite default topping grass jelly (aka herbal jelly) loeng4 fan2 涼粉 is my standard request for $0.75 which was good, but not served chilled. At 30% sugar level request, it was slightly higher in sugar content. Former NYC Mayor Michael Bloomberg would shake his head at me in disbelief with disapproval and disappointment for consuming this excessively sugary drink. The peach green tea was not the cause of the sweetness but a man-made sugar embed measurement error. Nevertheless, this Gong Cha satisfied my bubble tea fix as it is now my addiction - in addition to my other addiction, writing. [1] O/O/O = Out Of Order

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    Gong Cha
    Gong Cha
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    Ho Ho Té - Logo

    Ho Ho Té

    4.0(204 reviews)
    0.2 miTheater District, Midtown West, Hell's Kitchen

    Staffs were friendly. There are bubble tea, and food you can order from here. I ordered a regular…read moreKorean Hot Dog which was $4.99. There are tables and seats where you can sit and enjoy your meal here. Service: 4/5 Food: 4/5 Ambience: 4/5

    My bubble tea crawl continues throughout NYC attaining my favorite default grass jelly loeng4 fan2…read more涼粉 choice topping. Ahh, grass jelly loeng4 fan2 涼粉 is my childhood favorite dessert and summons nostalgia! It is my mission to search for bubble tea businesses that offers grass jelly as a topping for my primary reason to patronize. It was abundant which filled one quarter of my medium sized drink. The grass jelly topping is New York City standard priced at $0.50 at least there is sustainability and a sense of normalcy. I requested regular ice, but the entire ice dispensed disappointedly melted and the drink became room temperate. Heat wave medium $6.00 Passionfruit green tea with grass jelly, 50%, light sugar. The drink alone was good quality. While scanning the electronic menu the drink names appear very comical and not business appropriate as well as this bubble tea business name Ho Ho Te. The sound speakers is boisterously loud blasting music directly at my face by the ordering counter. The cashier associate was 90% inaudible of her customer service questions due to the boisterously loud blasting music as I had to fight loud vs. loud by blurting loudly several times: "WHAT?" Why would a business intentionally place sound speakers in front of a ordering counter station where customers must communicate their food/drink orders? How can customers place their drinks orders with clear specific description/instructions only for the cashier associate to inadvertently obfuscate by misinformation because the message conveyed was utterly misinterpreted? Communication is vital for ordering and order fulfillment accuracy in the food service industry! The cardboard paper straws available are environmentally sustainable friendly for biodegradable and compostable. However, these cardboard straws taste AWFULl!! The drink selection is very limited menu compared with other bubble tea competitors. Disappointedly there is no Jasmine green tea on the menu. There are some food items. Takeout menus are available for grabs. Loyalty card is available which also serve as business card where the back is printed in gold foil. This business is very accessible by MTA NYC Transit at Port Authority 42nd Street's A, C, E trains and buses near the peripheral of Times Square.

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    Ho Ho Té - Summer Special: Slushes~ Mango, Lychee, Dragon Fruit and Strawberry, free cream cap!

    Summer Special: Slushes~ Mango, Lychee, Dragon Fruit and Strawberry, free cream cap!

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    Black milk tea ft papee straw!

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    Matcha soft serve with red bean

    Hey Tea - bubbletea - Updated September 2026

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