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    Surreal Creamery

    4.2 (225 reviews)
    Closed 2:00 pm - 11:00 PM
    Updated 1 month ago

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    Monster Cookie Ice Cream
    Ayana A.

    Visited for a post birthday treat for friend! I love their ice cream flavors and you get a good amount of ice cream for a great price. All of these were the smallest size cup for around $9, and it's a lot to finish. Your ice cream is served right after you order it. They do have some indoor seating but it is small inside.

    Gab G.

    First time at this location. I got a taro and matcha swirl in a cup with mochi bites, waffle cookie and stroopwaffle. It was really good, and I would be giving this place 5 stars except that it smells like a moldy basement in there. Get your treats to go and eat outside/elsewhere!!

    Menu
    Cole D.

    I like the concept of this place in the flare definitely pulls you in. But the quality of ice cream is not anything outstanding. The soft serve ice cream, which is always pretty simple, isn't that flavorful or rich and dairy. For two people, we got the extra large jar. Because they make it so tall, I would recommend getting the smaller version and save some money because there is a lot of ice cream we had. Another complaint I have is lack of spoons to eat is very deep dish. I wanted ice cream bites to be joined with pieces of cake at the bottom but you're given short plastic Bendy spoons that don't work. That was a complaint. They need to be long, silver spoons that you return back to them and then the experience will be a lot better.

    Inside
    Shawnie J.

    Stumbled upon this place after leaving a restaurant on MacDougal Street and wooweee I was happy. I ended up eating this at home and this place is a yes for me. Good service, tiny ambiance and good sweets what more could you ask for! Tons of flavors to choose from.

    my boba tea

    my cup of earl gray boba tea exploded as soon as i sat to enjoy it. the taro bubble tea with matcha ice cream (flo-tea) was watery and the ice cream began to melt into the boba resulting in a chunky, unappetizing texture. service was good. ambiance ok. would not visit again.

    Christie S.

    3.5/5 Came with my boyfriend and got the flotea. We got the Vietnamese coffee ice cream with Thai tea and it tasted pretty good. The portion was just way too big and it just got too sweet so we only ate half of it unfortunately. This portion could've probably been shared among 4 people. The price was not bad for the portion but it just felt like a waste when you don't have enough people to eat it.

    Amour S'More Ice Cream and Cake Jar
    Rose K.

    On taste alone, I'd give 3 stars... pretty good but nothing to write home about. However, on creativity, this deserved an extra star. They have a good menu that's fully customizable. If you do a cake jar you can pick your own cake, ice cream, frosting and toppings which is pretty cool. However, I'd also take off a star because 1) there is no seating and 2) the service was also not great. The cashier didn't speak a single word to us until I asked a question about the menu, and she seemed annoyed to answer it. TLDR: check is out if you're in the area because it's a novel, customizable ice cream and cake jar experience. However, I wouldn't take a trip into the neighborhood just for this place.

    Thai Milk Bubble Tea & Vietnamese Iced Coffee Ice Cream
    Karlee B.

    This was a repeat stop after I tried for the first time last year and I've been dying to find anything like where I live in SoCal. It's so good and unique! Two of the best things - boba and ice cream - combined to make the most amazing thing ever. I got the Thai tea boba and Vietnamese coffee ice cream and they were delish. Great flavor. Perfectly chewy boba and extremely creamy and smooth ice cream. It's an obnoxiously large amount but very good.

    Nom Nom Cookie Mason Jar Special
    Dallas A.

    One of the best dessert spots I've ever had! Fun combinations of flavors, great portion sizes for the price (a mason jar and the ice cream boba drinks are very shareable), and friendly employees make this my top dessert spot in NYC. The interior of Surreal Creamery is very small, so you'll likely need to take it to go--I'd recommend walking the block-and-a-half to Washington Square Park to enjoy your sweet treat!

    Kevin S.

    Surreal is an awesome dessert spot that has a lot of unique options! They have a huge variety of ice cream flavors, toppings, cakes, frostings, boba and more. What makes this place cool is you can combine different desserts into one. You can have boba and ice cream on top, cake with ice cream on top with whatever flavors you want, etc. I can't think of another place that does this and it is a cool experience if you like variety. The store is a walk in take out spot, no seats or tables inside. Workers are very nice!

    Menu
    kristin c.

    Located on busy Macdougal Street. Small hole in the wall, no seating, thought it was closed at first. Wanted the vietnamese coffee ice cream so picked the combo with thai tea. Certainly a wow when I got it. So much ice cream, good for at least 2 people. But not really vietnamese coffee flavor, just coffee so a letdown. Thai tea is pre-made so couldn't adjust sweetness- too sweet for me esp mixed with the ice cream. Didn't like the boba which seemed undercooked.

    Know Your Roots
    Nette T.

    After eating a slice of pizza, my friend and I wanted something sweet, and thanks to Yelp found Surreal Creamery. It is small inside and there aren't any seats so you have to stand at the counters. I saw from the pictures they had Ube ice cream and ordered Know Your Roots (Taro Ice Cream, Cinnamon Toast Crunch, Chocolate Crunch, Chocolate Syrup, and a Cinnamon Graham Cracker). It came in a mason jar (so cute!) and the ube ice cream was not too sweet, smooth and creamy. The cinnamon toast crunch brought back childhood memories. On the bottom of the mason jar were the biscuits with chocolate sauce. Oh so good. It definitely satisfied our craving for dessert and I am definitely a fan!

    Matcha Bubble Tea & Taro Ice Cream
    Kimber H.

    What a treat. Honestly, we were stuffed from Olio, but had to give this a try as we were in the neighborhood. It's ALOT of ice cream and you can only get the one size. Matcha bubble tea and taro ice cream was yummy. Between the 4 of us, we couldn't even finish it.

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    7 months ago

    Obsessed with the taro & matcha twist. Delicious and not overwhelmingly sweet! My go to spot when I find myself in the area.

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    Pinkberry

    Pinkberry

    3.3
    (556 reviews)
    1.4 mi
    $$

    Ordering frozen yogurt at this Pinkberry was one of the most horrifying customer experiences I've…read morehad. When I walked in, I immediately went to the display showing all the toppings. I've never been to a yogurt store that makes you pay a set price first before selecting toppings, which also means toppings are limited based on the yogurt size (something I only realized later after looking at a picture I took in the store). The employee who was supposed to help me immediately gave me attitude, as if I was supposed to already know all the "rules" of the store. I said nothing that would have warranted that reaction -- I simply went over to the display. At the register, I scanned my rewards app then couldn't find the card reader to pay. After about 20 seconds, I realized it was sitting on top of a case of water bottles (pictured). The topping limit signage was also placed off to the side of the register where customers wouldn't naturally see it -- it wasn't even on my side and was partially blocked. I only found this out when I went up to the counter after I got my yogurt. While choosing toppings, I asked how many I was allowed, and she responded, "How many toppings do you think you're supposed to choose?" with a noticeably rude tone. When I chose cookie dough as my fourth topping, she only gave me a few pieces, dropped another on the counter (pictured), and ignored it. The cookie dough topping was stale too. I also noticed she did not seem to treat other customers the same way. I eventually went back to the register - I asked her if the yogurt was actually strawberry matcha because it tasted like vanilla. I also asked about her rudeness because I genuinely didn't understand why I was being treated that way for asking simple questions. She said the information was "on the wall," even though it was difficult to see. I actually ended up apologizing earlier because she made me feel like I was burdening her. The only personable thing she said the entire interaction was that I didn't need to apologize, but the tone still felt unfriendly. Two customers sitting nearby ended up leaving without ordering. I understand it was Super Bowl Sunday and she appeared to be working alone, which may have contributed to stress. Still, I left feeling extremely shaken and even spilled yogurt on my jacket afterward. I would not return to this location. I used to come to this location sometimes, but after this experience -- and a previous visit where I ordered a tea and received very little -- I would not return.

    Froyo used to be the thing and Pinkberry was probably the one that started it all. Now most of the…read morefroyo places no longer exist but Pinkberry is still around, this says something about Pinkberry. I must say the tart taste is unique and it is our favorite. We still enjoy it, but seems like the toppings were not as good. The service was not bad but so-so. If you like froyo IMO this probably is the best tasting one.

    Photos
    Small (Original & Mango) With Toppings
    Small (Original & Mango) With Toppings
    Small Frozen Yogurt with Toppings
    Small Frozen Yogurt with Toppings
    Menu

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    Menu
    Ho Ho Té

    Ho Ho Té

    4.0
    (204 reviews)
    2.3 mi

    Staffs were friendly. There are bubble tea, and food you can order from here. I ordered a regular…read moreKorean Hot Dog which was $4.99. There are tables and seats where you can sit and enjoy your meal here. Service: 4/5 Food: 4/5 Ambience: 4/5

    My bubble tea crawl continues throughout NYC attaining my favorite default grass jelly loeng4 fan2…read more涼粉 choice topping. Ahh, grass jelly loeng4 fan2 涼粉 is my childhood favorite dessert and summons nostalgia! It is my mission to search for bubble tea businesses that offers grass jelly as a topping for my primary reason to patronize. It was abundant which filled one quarter of my medium sized drink. The grass jelly topping is New York City standard priced at $0.50 at least there is sustainability and a sense of normalcy. I requested regular ice, but the entire ice dispensed disappointedly melted and the drink became room temperate. Heat wave medium $6.00 Passionfruit green tea with grass jelly, 50%, light sugar. The drink alone was good quality. While scanning the electronic menu the drink names appear very comical and not business appropriate as well as this bubble tea business name Ho Ho Te. The sound speakers is boisterously loud blasting music directly at my face by the ordering counter. The cashier associate was 90% inaudible of her customer service questions due to the boisterously loud blasting music as I had to fight loud vs. loud by blurting loudly several times: "WHAT?" Why would a business intentionally place sound speakers in front of a ordering counter station where customers must communicate their food/drink orders? How can customers place their drinks orders with clear specific description/instructions only for the cashier associate to inadvertently obfuscate by misinformation because the message conveyed was utterly misinterpreted? Communication is vital for ordering and order fulfillment accuracy in the food service industry! The cardboard paper straws available are environmentally sustainable friendly for biodegradable and compostable. However, these cardboard straws taste AWFULl!! The drink selection is very limited menu compared with other bubble tea competitors. Disappointedly there is no Jasmine green tea on the menu. There are some food items. Takeout menus are available for grabs. Loyalty card is available which also serve as business card where the back is printed in gold foil. This business is very accessible by MTA NYC Transit at Port Authority 42nd Street's A, C, E trains and buses near the peripheral of Times Square.

    Photos
    Summer Special: Slushes~ Mango, Lychee, Dragon Fruit and Strawberry, free cream cap!
    Summer Special: Slushes~ Mango, Lychee, Dragon Fruit and Strawberry, free cream cap!
    Black milk tea ft papee straw!
    Black milk tea ft papee straw!
    Matcha soft serve with red bean

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    Matcha soft serve with red bean

    Surreal Creamery - icecream - Updated July 2026

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