I can't say enough wonderful things about Discount Mattress Lady in Lake Forest…read more On March 16, we walked into the store at 10am in a very emotional situation--my daughter was scheduled for major back surgery the very next day and urgently needed a new bed. Nina and staff were incredibly kind, patient, and attentive. They took their time with us and made sure we found exactly what she needed without any pressure. What truly amazed us was the turnaround. Not only did we find the perfect bed, but they arranged for same-day delivery between 1-2pm. The delivery team was phenomenal--professional, efficient, and so respectful of our situation. They removed the old bed and had the new one fully set up within an hour. Given everything we were going through, this level of care meant more than I can express. They didn't just provide great customer service--they genuinely made a difference during a very stressful time for our family. I highly recommend Discount Mattress Lady to anyone looking for exceptional service and people who truly care.

Suzanne was incredibly personable and helpful. As a young couple moving into our first apartment,…read moreshe helped us pick a mattress within our budget and gave us an amazing deal. She was accommodating with delivery times and answered all of our questions. She also has a great sense of humor and is so easy to talk to. I would recommend her business to anyone!

Cliff was awesome, knowledgeable and helpful when we came to buy a mattress. Thanks Cliff!read more

We are really happy with the mattress we bought. This is the 5th one we bought from Ortho, love…read morehow firm yet comfortable and supportive this is. Larry here is amazing and very knowledgeable about their products.

If you're looking for a new mattress, I would highly recommend Jessy at Orange County Mattress on…read moreAlicia Boulevard in Mission Viejo. We went to several other places looking for a new mattress before walking into Orange County Mattress. I am so glad we did. Jessy was professional, so helpful in explaining the options, and never pushy. The bonus was that the mattresses there were high quality. Some were all natural and non-toxic and all had great prices. Thank you so much Jessy. We won't ever go anywhere else. Bob

Excellent service and happy with my mattress. Thank you David for your patience. We will be back in…read morethe future

Terrific experience in the store! Great service, easy selection and quick delivery!…read moreModerate pricing that is worth the products!

My husband and I have purchased two California king-size beds in the past and had great…read moresatisfaction with their product but recently we purchased another California king-size adjustable bed and are very disappointed with the craftsmanship of the bed and with the outcome of the specialized mattress toppers, etc. We will not be buying beds from Custom Comfort again. The service was fine as they were kind but it's all about the product and unfortunately for whatever reason the product quality has changed.

Our mattress and adjustable base was delivered today by the team of Jose and his co-worker Jose…read more Yes, J&J! They were precise, professional and kind. Very skilled, courteous and expedient. The value of the products, skilled of the sales personnel and the delivery team was highly appreciated . Recommended

Just bought a mattress from James- good selection - fair price. Great customer serviceread more

If you are searching for a new refrigerator in Southern California, Adam from Howard's in Laguna…read moreHills is your go to sales associate. Incredibly knowledgeable and straight forward, he provides a seamless sales experience. He listens to what your needs and wants are and provides the best options. Extremely satisfied with my purchase three months ago. The delivery is from a third party vendor that is extremely unprofessional and combative but still worth the overall buying experience.

What a great place to buy an appliance! Very knowledgeable staff and great prices. Be sure to ask…read morefor Kermit! He's been here for 14 years and knows his stuff!

I just went to this store and Thomas was the best , he helped me with my mattress and I'm very…read morehappy with his excellent service.

We spent a couple hours looking for mattresses. Cyrus was our salesperson and he was very helpful…read moreand led us to a great deal. We were very happy to have someone so helpful. I would recommend this mattress store if you're not sure what you are looking for in a mattress.

In early Dec. 2025, I came into Ortho showroom in Laguna Hills, where I was greeted by Leah . She…read morewas friendly, very knowledgeable. After telling her about the arthritis & muscle problem in my back,She allowed me to try out several different mattresses recommended by her, until I found the one that felt the best. I purchased a firm mattress with an adjustable base . With the great assistance of Leah ,I have absolutely made the right purchase for myself . So. ....do not buy a bed-in-a-bag...just come in and see Leah. She will fix you right up .

The Quality of the Mattresses & Sheer # of Selections is GREAT! OUTSTANDING Customer Service &…read moreVery Professional! When we realized later we needed a Box Spring (due to an error on our part), despite the Sales Associate asking a few times to which we confirmed, we notified Ortho Mattress of the need for a Box Spring & were able to make the purchase w/ the delivery charge waived! EXCELLENT Communication w/ regards to delivery & On-Time Arrival. Thank You!