Outstanding Experience at Cloninger Ford with Ty Flowers!…read more I recently purchased a 2017 Chevy Cruze Premier from Cloninger Ford in Hickory, NC, and the entire experience was exceptional. From the moment I walked in Ty Flowers provided top-notch customer service. He was knowledgeable, friendly, and truly went above and beyond to ensure I found the perfectttttt car! The Chevy Cruze I purchased was in pristine condition and Ty made sure the process was smooth and stress-free. Even the finance department was a pleasure to work with!! Everyone is friendly and professional. I highly recommend Cloninger Ford and especially Ty Flowers when purchasing your vehicle. Cloninger has earned my trust and I wouldn't hesitate to return in the future! Hands down the best car-buying experience l've had!!!

This place is horrible. They want to add on $3000 dollars worth of nonsense to the vehicle price…read more The salesmen used high pressure sales tactics when I was looking at the vehicle and of course when negotiating the price. Additionally, I had issues with not recieving the tags for over 9 weeks and when I would call to inquire about the tags I would get put on hold or forwarded to voicemails. I would leave voicemails and never get a called back. I finally got a hold of a manager only to be told I will call you back....guess who never called me back. DO NOT trust this stealership.

First, I just want to take a moment to brag on Mr. Nathaniel Rogers, service director at Mike…read moreJohnson Hickory Toyota, who delivers to his customers what I refer to as, Chick-Fil A customer service; I think it safe to say that not many fast-food restaurants come close to exemplifying such exceptional customer satisfactory! Nathaniel is an honest man with good candor and integrity. His pragmatic approach allows very little room for biased decisions when dealing with complex situations. Throughout my service experience, he was very informative (keeping me updated and in the loop) responsive, and punctual. I felt heard, understood, and like a part of his Toyota family! I have been a proud Toyota owner for almost 20 years now; I've visited many other Toyota dealerships from Statesville to Charlotte. However, for the past 4 years, Mike Johnson has exceeded my expectations! The staff are always kind, and the waiting area is always clean and feels very warm and inviting. The environment makes the wait not feel daunting. Taking your car in for service can be a bit stressful at times, especially when the technicians come to you at every visit with a long list of needed services, with a few that you kindly decline, only to have them come back a second time with an additional service that you need, causing you to feel pressured and overwhelmed. I have never felt that way at Mike Johnson Toyota, I don't feel like I'm being bamboozled, I know that I can trust that if my tech. I will continue to return for services and will continue referring family and friends for any auto needs! A huge thanks to Andy, Nathaniel, and all staff at Mike Johnson Hickory Toyota, for always going above and beyond to make their customers feel appreciated!

If I could give zero stars, I would. I paid $36,000 cash for a truck from this dealership, and the…read moretransmission failed just 31 days after purchase. That is completely unacceptable and raises serious concerns about the quality and inspection of the vehicles they sell. A major component like a transmission does not just fail overnight without warning. This makes me question whether the dealership knew about the issue or failed to properly inspect the vehicle before selling it. Now I'm stuck facing thousands of dollars in repairs on a truck I just bought. I trusted this dealership and feel completely let down. Spending this much money, only to have the vehicle become unreliable almost immediately, has been a terrible and stressful experience. I strongly encourage anyone considering buying from here to be extremely cautious and have any vehicle independently inspected before purchasing.

I had a good experience buying a used car from this dealership. Dennis helped me, even though I had…read morevery limited time on my hands. He made it easy for me to buy a car with my busy Schedule. The car was for my teenage daughter so it had to be a safe vehicle. Dennis let me check out all the mechanicals I needed to before I purchased. I would recommend this Dealership to others.

Idk how u can buy a car from a company 2 months ago and get an extended warranty just for them to…read morego ring around the rosey on fixing ur broken car or making things right for a veteran. I've talked to 10+ people and somehow no one has time to help a customer don't buy from hickory Chevy unless u wanna get fucked

Over the years, we've bought several cars from DL Jones of Steve White Motors. He's always been…read moregreat to work with. Our latest is a 2023 Durango that we love. He spent weeks tracking down exactly the color and trim level we wanted. He's personally delivered more than one and, at Steve White, there's never a "Doc Fee" which has saved me thousands of dollars. He's helped with service, financing and warrantees and always been super-helpful. Great cars and great people.

I would like to take a moment to recognize Claira Morris for her outstanding professionalism and…read morecustomer service at Steve White Motors. As the first point of contact, she consistently answers the phones with a friendly and welcoming attitude. Claira was incredibly helpful throughout my experience and went above and beyond to make sure all of my questions were answered and my needs were met. Her attention to detail, patience, and willingness to assist truly set her apart. It's clear that she takes pride in her work and genuinely cares about providing excellent service. Steve White Motors is fortunate to have someone like Claira representing their team.

Recently purchased a new truck from Carmax. After searching dealers and online searches I found…read morewhat I wanted at a fair market price. I had no trade in. From my research they have the best out the door price with a 299.99 Doc fee. I had found these fees to be in excess of 800.00. So you have to know what to add for your out the door price at any dealer. In the first week I found some mechanical issues that I wanted addressed. The service department was first rate in communications and addressing my major issues at no charge. I would have given 5 stars but for one practice I disagree with and am having to handle myself. If a remote (key fob) was lost by the previous owner it becomes your loss. They will provide one key fob and one extra key. All new cars come standard with two fobs and in the case of the truck it is the only way to use remote start. It will most likely cost in the range of 200.00 to get a remote for my wife. This practice puzzles me because they addressed much larger problems with a smile. Ask before you sign the papers how many key fobs the vehicle has because it may have only one. I hope they change this practice, sometimes it's the small things that could easily be addressed that bother you. I would buy another Car at Carmax in Hickory.

The folks at the Hickory location are idiots! Do not attempt to sell a vehicle to them, as they do…read morenot know the DMV requirements for registration and titles. I was selling my car that was registered and titled in my trust, and had ALL of the legally required documents per NC statute and required by NCDMV. They declined to by it as they said I needed to show them the entire trust. Funny, Hickory Toyota had no problem buying my car and changing the title using the same exact documents I presented to Carmax. Do not go to Carmax, go to Mike Johnson's Hickory Toyota (a Carmax participant) first and save yourself time and frustration. They offer the same if not better price for your vehicle.

This dealer is shared with BMW. You can look around outside and no salesman will make contact with…read moreyou. If you are interested in a vehicle, you have to go inside and register. This is a smaller Benz dealer, limited inventory. They do have a service dept for both BMW and Mercedes Benz.

Great service and surprisingly reasonable prices. I needed the serpentine belt and wipers replaced…read moreon my S430. My local Goodyear quoted me $140 for the belt and install and $40 for wipers. Hendrick did my belts for the exact price of Goodyear but with authorized MB techs and the MB wipers were $45. That my friends was a fabulous surprise. I'm sure other more technical items are far more expensive but in this example, two thumbs up!

Mountain Mitsubishi is running a very deceptive ad. It involves a scratch off scam where it…read moreappears that you have won a prize only to find out it is a cheap tactic to come to the dealership. Fortunately, I didn't fall for it, but I'm hoping this post will keep others from doing so. If there advertising is this deceptive, what does that say for their sales practices. Please be wary of going to this dealership.

I wish I could give this location more stars! I bought a car from here a few years ago and I bring…read moreit to this location even though I live over an hour away to get it serviced. They are by far the nicest group of people and always so helpful. I highly recommend purchasing a vehicle from here and using their service department.