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    Hidden Oasis Salon & Spa

    3.7 (3 reviews)

    Services - Hidden Oasis Salon & Spa

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    10 months ago

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    Flutter and Wink

    Flutter and Wink

    4.4
    (121 reviews)
    12.7 mi
    $$

    Wow WOW WOW... this is the self care experience I've been seeking in Vancouver! The entire team is…read moreoutstanding! Special shoutout to Vannette for an incredible eye lash lift. Loved the experience so much that I booked a facial for my birthday next month! The gift bag with goodies and a handwritten card just really took it to the next level making me feel appreciated and seen! This is the type of customer appreciation that's so lacking these days so it means the world! Thank you so much! The tables (bed) were comfortable and lighting was just right.

    I booked a promo I saw on IG. It was for slimming double chin and jowl neck and jaw line. I'll…read morestart with the things I liked. Lindsey was amazing. She really took the time to explain everything and answer some questions I had about the Neveskin procedure. She let me know what to expect and when. How it would feel during and after. She did a phenomenal job on patient education. She did it with so much patience and with a smile. Highly recommend going to her for whatever you need. I was also explained the packaging and pricing without feeling forced to buy or pressure. Now for the part I was a little disappointed with. Because I didn't have a jowl or turkey neck she decided to do the hybrid facial. I spent $149 for 10 minutes of the neveskin and a 10 minute cold facial. So in total it was about 25 mins. I felt like I didnt get my moneys worth. I understand it's just a promo but if I'm not getting one full session how will I determine if it works? The studio is clean and well organized. Lots of free parking as well. ***I highly recommend this place, they offer a lot of great beauty services. I had a very enjoyable experience! I am going to see how my face responds to my treatment. I would love to continue with a few more sessions.

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    Cassandra
    Cassandra
    Lindsay Terrill the owner and Jet Plasma specialist!  If you need skin care advice she's your gal!
    Lindsay Terrill the owner and Jet Plasma specialist! If you need skin care advice she's your gal!
    Mikayla

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    Mikayla
    Studio C

    Studio C

    3.7
    (9 reviews)
    0.1 mi

    I rarely leave negative reviews, but I feel obligated to share my experience. My stylist was Jen G…read more I came to the salon with multiple inspiration photos and had a detailed consultation about the look I wanted. I specifically requested a cool-toned ash balayage with depth at the root and brighter ends, and I clearly communicated that I wanted to avoid warm, golden, or brassy tones. In fact, warm golden tones were my one clear "hard no." When the service was finished, the result looked much more like traditional highlights throughout the hair rather than the balayage effect shown in the reference photos. The color was significantly warmer than what we had discussed. What was most frustrating was what happened next. During the blow dry, I asked what toner had been used. I was told it was a golden blonde toner and was also told, "I know you didn't want that, but I had to use it because of chemistry. If I used the color you wanted, your hair would have turned green." My concern is not that professional judgment was used. My concern is that this conversation happened after the toner had already been applied. If the original plan was no longer achievable, I would have appreciated being informed beforehand and given the opportunity to discuss alternatives and make an informed decision about how to proceed. I like to be given the opportunity to consent, not have it stripped from me. I was polite and respectful, but I expressed that I was unhappy because the final result did not resemble the inspiration photos I had provided. Initially, my stylist agreed to a correction appointment. After further discussion and after I contacted the salon in hopes of speaking with the owner about alternative options, I never received a call back. Instead, my stylist later informed me by text that she had heard I spoke to a colleague in an unprofessional manner. That allegation was surprising and upsetting because it is simply not true. At that point, the stylist stated that she no longer wished to continue with the corrective service and offered a refund. While I appreciate receiving a refund for the service itself, the gratuity was not refunded despite the refund being described as a "full refund." The most disappointing part of this experience was not the hair color itself. Hair can be corrected. What left a lasting impression was the breakdown in communication, the lack of follow-up from management, being accused of behavior that did not occur, and ultimately losing confidence that my concerns were being heard. Others may have a different experience, but unfortunately this was mine. Stylist was Jen G.

    Great salon in the Ridgefield area. Great music and lots of hair products to choose from. Amanda is…read moremy girl and does amazing cuts and color! They have lots of hairdressers that can really work magic.

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    This is my natural, virgin hair.
    This is my natural, virgin hair.
    Plethora of products
    Plethora of products
    Lots of products!!!

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    Lots of products!!!

    Hidden Oasis Salon & Spa - skincare - Updated August 2026

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