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    Hieu Pool Service

    4.7 (15 reviews)
    Open 8:00 am - 6:00 pm

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    5 years ago

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    8 years ago

    Great service and very kind personnel. Hieu is very experienced and knowledgeable about all filters and chemicals.

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    7 years ago

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    10 years ago

    He is very very good, prices reasonable and he is always available when I call. My family is very happy with his service.

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    Review Highlights - Hieu Pool Service

    He helped to change water (drain water, perform the chlorine, acid, power wash the pool, clean filter, and balance water) for my pool.

    Mentioned in 2 reviews

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    Custom Spas Direct

    Custom Spas Direct

    4.8
    (50 reviews)

    We worked with Jim from Custom Spas Direct a few years ago to get a brand new, 6 seater hot tub for…read moreour new house and we were super happy with our purchase! Not only did they give us a fair price on a Vita Spas Envie but they also financed it for us at 0% interest. We've now had this tub now for many years and have made so many memories with our friends in the backyard and gained relief for our sore muscles since our purchase in 2022! Thank you! Highly recommend Custom Spas Direct in Upland! Check them out!

    During my research process, I read numerous online postings advising that a nearby, trustworthy…read moredealer is the most important aspect when buying a hot tub. Although I was about to purchase a hot tub from a large, well known dealer in Corona, I decided to look at Custom Spas Direct, which has good online reviews and happens to be very close to our house. I'm glad I did. I was not familiar with the Vita spa brand that Custom Spas Direct sells. There's very little information available online. After doing some digging, I determined that Vita is a decent, mid-range spa with competitive pricing. Nothing fancy, but it's built with good components from companies like Balboa Water Group. Dealing with Custom Spas Direct has been fantastic. It's a small company and we interacted directly with Jim Galpin, the owner. Jim is a straightforward guy and he was very helpful in choosing a spa. Since I was unfamiliar with Vita, I had a lot of questions and he patiently answered all of them. He quickly responded whenever I sent him a text with a question or request. After the purchase, he was super flexible with regard to delivery, setup timing, coordinating with the electrician's schedule, etc. The delivery and setup was quick and well done. The installer did a good job answering all of my questions. We've had the spa six months and have had a couple of minor issues. One was probably due to user error on my part and the other was not. In both cases, Jim responded to my texts immediately and quickly resolved my issue, even during a holiday week. I'm so glad I purchased from a local dealer that provides such fantastic service after the sale. I'm sure a larger dealer would not have given us the same treatment. Thanks Jim! Five stars!

    Leslie's Pool Supplies

    Leslie's Pool Supplies

    3.2
    (29 reviews)

    It's been awhile and time to update Leslie's Pool Supplies. The lovely missus has her list. Spa…read moreStain and Scale, 2lb Dry Acid NB, 1lb Chlor Brite NB. At first as we walked in, we couldn't find the items. We then asked Andrea at the counter for help. She guided the missus and helped her with all of the items. We brought out the mailed coupon for 15% discount. It is a perk if you frequent Leslie's for all your spa supplies. We thanked Andrea for the service we received. We now have the supplies on the list and do a quick Spring cleaning.

    I went to Leslie's because I needed an adapter for my pool's return line. I asked one employee,…read morethat was clearly new and explained what I needed. She said I'm sorry I don't know you'll need to ask my manager. I waited around for 10 minutes for the manager to finally become available. I explained to her what I needed for my return line, she said oh I know just the thing took me over and gave me an adapter for closing off the suction line. I asked why I would want to close the water return line? She said this is the adapter you need in order to do that. I said I'm not trying to stop water from entering the pool, nor am I trying to stop water from exiting the pool to the filter. Absolutely clueless about one of the most basic things when it comes to water filtration in a swimming pool. One line sucks the water in to the filter, the other line goes from the filter back into the pool. That's where I need the adapter so I can put my fountain back in. Again, she picked up the adapter with a vacuum lock lid, and said this is what you need. And brick-and-mortar stores wonder why they're getting their butts kicked by Amazon!! #CluelessManagement

    Hieu Pool Service - poolservice - Updated August 2026

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